This document provides an overview of common productivity software programs, including their purposes and example applications. It discusses word processors like Microsoft Word 2013 for creating text documents, spreadsheet programs like Microsoft Excel 2013 for working with numbers and calculations, presentation programs like Microsoft PowerPoint 2013 for creating presentations with graphics and text, and database programs like Microsoft Access 2013 for organizing data. It also notes how these programs can typically be opened from a computer desktop or through Citrix and includes screenshots highlighting common interface elements like the ribbon, notes pane, status bar, title bar, quick access toolbar, placeholders, and view shortcuts.