Operations management involves overseeing and designing business production processes to efficiently create, produce, and distribute goods and services. The goal is to increase value-added activities, efficiency, effectiveness and optimal performance through analysis and management of internal processes to meet customer requirements. Key functions include supply chain management, manufacturing, production control, quality control, and operations at strategic, tactical, and operational levels to deliver standardized services and products to consumers in a satisfactory, timely, and cost-effective manner.