1. Motivation for Manufacturing
Operational Excellence
Achieving
Operational Excellence
Supply chain
disruptions due
to product
quality
issues
Manufacturing
globalization
Increasing
complexity
of
Manufacturing
processes &
dependencies
Increase in
product
recalls &
new product
launches
Distributed
IT
systems
Shortening
product
life cycles
Increased focus on
achieving Manufacturing
Operational excellence
with a focus on
improving Yields,
reducing cost
of quality &
reducing
TCO of IT
“The global supply
chain is broken – fixing
it will take a renewed
commitment to quality”
– Industry Week
April’ 2008
As organizations are increasingly moving towards
global manufacturing, ever increasing new product
launches and shrinking product lines, manufacturing
companies have started to focus on ways of bringing
operational excellence so as to improve yields, reduce
cost of quality, improve asset utilization and bringing
in supply chain efficiencies.
In a highly competitive environment, cost reduction,
faster time to market, highly reliable quality
Products & customized products are drivers for
enabling customer satisfaction. Manufacturing
organizations are focusing towards improving product
yields, asset efficiency, reducing production cycle
times and order fulfillment to drive operational
excellence. Towards the same, Companies have
realized that information is key to attaining
operational excellence and are embarking on the
following:
Building Enterprise data warehouse for enabling
cross functional analysis linking suppliers, plant,
customer and returns data
Building a platform for better monitoring, alerting,
reporting, analyzing, predicting and process
optimization
Standardization & consolidation of diverse IT
systems

2. Wipro – SAS Offers Quality lifecycle
analysis Solution
Organizations can leverage Wipro’s Manufacturing
Analytics offering to drive their operational
excellence & customer experience management
initiatives
A Quality Reporting and Analysis Solution designed to help
companies improve customer satisfaction while containing cost of
quality
Aggregates machine, inspection, test and audit data in order to
surface emerging issues and accelerate the root cause analysis
and problem resolution
About Wipro
Wipro Technologies, a division of Wipro Limited
(NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5
certified global IT services organization. Wipro is one of the
largest product engineering and support service providers
worldwide. Wipro provides comprehensive research and
development services, IT solutions and services, including
systems integration, information systems outsourcing,
package implementation, software application develop-
ment, and maintenance services to corporations globally.
Benefits to your organizations
Improved yields
Reduce time to market
Lower cost of quality
Reduce waste, rework and scrap
Lower inventory carrying cost
Better capacity utilization
Effective management of contractor relationships
Lower total cost of ownership
A single consolidated platform for enabling enterprise
quality analytics
Supplier
process
optimization
Plant process
optimisation
Warranty
reserve forcast
& issues
Customer
experience
management
Supplier
quality
analytics
Product yield
analysis
Failure
analysis
Warranty
analysis
Predictive Analysis
Product quality data warehouse
Knowledgemanagement
Suppliers Plant Customers Field returns
ERPMES DCS
Returns/
Failures
Supplier
data
About SAS
SAS is the leader in business
analytics software and services and
the largest independent vendor in the
business intelligence market. Through
innovative solutions delivered within an
integrated framework, SAS helps
customers at more than 45,000 sites
improve performance and deliver value by
making better decisions faster. Since 1976
SAS has been giving customers around
the world THE POWER TO KNOW®.
© 2009 Wipro Technologies.
All rights reserved. All trademarks and
copyrights, registered and unrestricted used
in this document are properties of their
respective owners.
For more information, please contact: Mahesh VL (mahesh.vel@wipro.com)
Manufacturing Enterprise Quality Architecture
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Integrated Information Model
Quality Datawarehouse
Manufacturing quality lifecycle analysis Powered by SAS
Supply chain intelligence
Structured statistical
analysis
Production
performance tracking
Production performance
tracking
Model performance
Alerts
LIMS
Histo-
rians
Equip-
ment
Process
Supplier
Historians
ERP
MES
SCADA
SAS
QLA
R
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Wipro has expertise in executing specific solutions, services
which are enablers of driving manufacturing operational
excellence
Information strategy, BI strategy formulation and roadmap
Solution assessment, value assessment & gap analysis
Data Integration, Data migration & data management
Master data management and Data quality assessments
and cleansing
Enterprise Quality datawarehouse
Enterprise Quality scorecard
Supplier quality dashboard
Process analytics with a dedicated team of Statisticians
Failure analysis addressing CAPA requirements
SI partners for SAS Quality lifecycle analysis intended
for enabling Process optimizations and reducing
cost of quality
Sales & Operations planning
®