Asem Khan presented on special issues in product management. Product management is an integral part of marketing and includes activities like product planning, development, branding and management. A product can be an object, service or idea that satisfies customer needs. Product management considers issues like product lines, life cycles, segmentation strategies, new product development and product launches while taking into account customer demand, competition, market testing and habits. The presentation covered topics such as test markets, gathering market testing information and determining appropriate actions. It also discussed an issues management process involving identifying, analyzing, formulating responses to, implementing, evaluating and controlling issues.