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PROCESS OF
MANAGEMENT
Management
• Management refers to the tasks and activities
involved in directing an organization or one of
its units: planning, organizing, leading, and
controlling.
• The process of reaching organizational goals by
working with and through people and other
organizational resources.
PROCESS OF
MANAGEMENT
Planning
Organizing
StaffingDirecting
Controlling
Planning involves
tasks that must be
performed to attain
organizational goals,
outlining how the
tasks must be
performed, and
indicating when they
should be performed.
Planning
 Determining organizational goals and
means to reach them
 Managers plan for three reasons
1. Establish an overall direction for the
organization’s future
2. Identify and commit resources to achieving
goals
3. Decide which tasks must be done to reach those
goals
Organizing means assigning the planned
tasks to various individuals or groups within
the organization and cresting a mechanism
to put plans into action.
Organizing
 Process of deciding where decisions will be
made, who will perform what jobs and
tasks, and who will report to whom in the
company
 Includes creating departments and job
descriptions
Marketing Manager Finance Manager HR Manager
CEO
Staffing is the process of acquiring,
deploying, and retaining a workforce of
sufficient quantity and quality to create
positive impacts on the organization’s
effectiveness.
STAFFING
Definition of staffing :
According to Theo Haimann, “Staffing
pertains to recruitment, selection,
development and compensation of
subordinates.”
According to Harold Koontz, staffing is defined
as follows:
“Staffing means filling and keeping filled,
positions in the organization structure.”
Directing means guiding the activities of the
organization members in appropriate
directions. Objective is to improve
productivity.
Directing
 Getting others to perform
the necessary tasks by
motivating them to achieve
the organization’s goals
 Crucial element in all
functions
 Directing helps to LEAD,
MOTIVATE, IMPROVE
COORDINATION
1. Gather information that measures recent
performance
2. Compare present performance to pre-established
standards
3. Determine modifications to meet pre-established
standards
Controlling
Process by which a
person, group, or
organization
consciously monitors
performance and
takes corrective action
Significance of
Management
• Encourage Initiative
• Encourages Innovation
•Facilitates Growth and Expansion
• Improves standard of Living
•Improves Corporate Image
• Motivates Employee
•Optimum Use of Resources
• Reduce Wastage
•Increases Efficiency
• Improves Relations
•Reduce Absenteeism and Labor
Turnover
• Encourage Team Work
Management: Art or
science?
• Every discipline of arts is always backed by
science which is basic Knowledge of that arts
• Every discipline of science is complete only
when it is used in practice for solving various
kinds of problem
• Both are interlinked with each other
Management as a
Profession
• Profession is a body of specialized
knowledge.
• It can be learned through formal education
system.
• emphasizes on having a central body to
formulate a code of behavior
Managerial Skills
• Conceptual Skill
• Decision Making Skill
• Technical Skill
• Human Skill
Role of Manager
• Interpersonal Role
Figurehead
Leader
Liaison
• Informational Role
Monitor
Disseminator
Spokesperson
• Decisional Role
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
MAJOR CLASSIFICATION OF
MANAGEMENT APPROACHES
CLASSICAL
APPROACH
SCIENTIFIC
MANAGEMEN
T
BUREAUCRA
TIC
MANAGEMEN
T
ADMINISTRA
TIVE
MANAGEMEN
T
BEHAVIORAL
APPROACH
HAWTHORNE
STUDIES
MASLOW’S
NEED
HIERARCHY
THEORY X
AND THEORY
Y
QUANTITATI
VE
APPROACH
MANAGEMEN
T SCIENCE
OPERATIONS
MANAGEMEN
T
MANAGEMEN
T
INFORMATIO
N SYSTEM
MODERN
APPROACH
THE
SYSTEMS
THEORY
CONTINGENC
Y THEORY
EMERGING
APPROACHE
S

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ITFT Process of management

  • 2. Management • Management refers to the tasks and activities involved in directing an organization or one of its units: planning, organizing, leading, and controlling. • The process of reaching organizational goals by working with and through people and other organizational resources.
  • 4. Planning involves tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.
  • 5. Planning  Determining organizational goals and means to reach them  Managers plan for three reasons 1. Establish an overall direction for the organization’s future 2. Identify and commit resources to achieving goals 3. Decide which tasks must be done to reach those goals
  • 6. Organizing means assigning the planned tasks to various individuals or groups within the organization and cresting a mechanism to put plans into action.
  • 7. Organizing  Process of deciding where decisions will be made, who will perform what jobs and tasks, and who will report to whom in the company  Includes creating departments and job descriptions Marketing Manager Finance Manager HR Manager CEO
  • 8. Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness. STAFFING
  • 9. Definition of staffing : According to Theo Haimann, “Staffing pertains to recruitment, selection, development and compensation of subordinates.” According to Harold Koontz, staffing is defined as follows: “Staffing means filling and keeping filled, positions in the organization structure.”
  • 10. Directing means guiding the activities of the organization members in appropriate directions. Objective is to improve productivity.
  • 11. Directing  Getting others to perform the necessary tasks by motivating them to achieve the organization’s goals  Crucial element in all functions  Directing helps to LEAD, MOTIVATE, IMPROVE COORDINATION
  • 12. 1. Gather information that measures recent performance 2. Compare present performance to pre-established standards 3. Determine modifications to meet pre-established standards
  • 13. Controlling Process by which a person, group, or organization consciously monitors performance and takes corrective action
  • 14. Significance of Management • Encourage Initiative • Encourages Innovation
  • 15. •Facilitates Growth and Expansion • Improves standard of Living
  • 16. •Improves Corporate Image • Motivates Employee
  • 17. •Optimum Use of Resources • Reduce Wastage
  • 19. •Reduce Absenteeism and Labor Turnover • Encourage Team Work
  • 20. Management: Art or science? • Every discipline of arts is always backed by science which is basic Knowledge of that arts • Every discipline of science is complete only when it is used in practice for solving various kinds of problem • Both are interlinked with each other
  • 21. Management as a Profession • Profession is a body of specialized knowledge. • It can be learned through formal education system. • emphasizes on having a central body to formulate a code of behavior
  • 22. Managerial Skills • Conceptual Skill • Decision Making Skill • Technical Skill • Human Skill
  • 23. Role of Manager • Interpersonal Role Figurehead Leader Liaison • Informational Role Monitor Disseminator Spokesperson
  • 24. • Decisional Role Entrepreneur Disturbance Handler Resource Allocator Negotiator
  • 25. MAJOR CLASSIFICATION OF MANAGEMENT APPROACHES CLASSICAL APPROACH SCIENTIFIC MANAGEMEN T BUREAUCRA TIC MANAGEMEN T ADMINISTRA TIVE MANAGEMEN T BEHAVIORAL APPROACH HAWTHORNE STUDIES MASLOW’S NEED HIERARCHY THEORY X AND THEORY Y QUANTITATI VE APPROACH MANAGEMEN T SCIENCE OPERATIONS MANAGEMEN T MANAGEMEN T INFORMATIO N SYSTEM MODERN APPROACH THE SYSTEMS THEORY CONTINGENC Y THEORY EMERGING APPROACHE S