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08:30	
  
1	
  
PROCESS ANALYSIS
In this module we will examine how to map out processes using some
stand nomenclature. In addition, you will learn how to assess process
performance, and recognize was to improve processes. Finally, you will
be exposed to various types of process.
Outline
}  I. Process Analysis
}  II. Process Flow Charting &Value Stream Mapping
}  III.Types Of Processes
I. Process analysis
}  A.What is a Process
}  (see transformation function)
}  What makes some business processes better than others?
}  Example of two plywood factories.
Input Process Output
08:30	
  
2	
  
B. Measures
}  Here a few measures which have proven to be useful in
comparing both manufacturing and service operations.
}  1. CYCLE TIME
}  Examples: Laundry
}  To calculate:
}  50 min available/hr = 1 min/person
}  50 people/hr
B. Measures
}   2. Utilization
}  3. Efficiency
}  4.Throughput time
}  5.Throughput rate
C. CRITICAL ELEMENTS TO CONSIDER
}  1. Bottle neck
}  2. Buffering
}  3. Blocking
}  4. Starving
08:30	
  
3	
  
II. Process Flow Charting
Task/operations
Storage area /queues -
lines
Decision points
Direction of flow of material or
people
III. Types of Processes
Stage 1
Stage 2 Stage 3
Multistage process
Explain this
Map out McDonalds
08:30	
  
4	
  
Map out McDonalds
Drive through vs. order inside.
Outline
}  I. Process Analysis
}  II. Process Flow Charting &Value Stream Mapping
}  III.Types Of Processes

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Process analysis

  • 1. 08:30   1   PROCESS ANALYSIS In this module we will examine how to map out processes using some stand nomenclature. In addition, you will learn how to assess process performance, and recognize was to improve processes. Finally, you will be exposed to various types of process. Outline }  I. Process Analysis }  II. Process Flow Charting &Value Stream Mapping }  III.Types Of Processes I. Process analysis }  A.What is a Process }  (see transformation function) }  What makes some business processes better than others? }  Example of two plywood factories. Input Process Output
  • 2. 08:30   2   B. Measures }  Here a few measures which have proven to be useful in comparing both manufacturing and service operations. }  1. CYCLE TIME }  Examples: Laundry }  To calculate: }  50 min available/hr = 1 min/person }  50 people/hr B. Measures }   2. Utilization }  3. Efficiency }  4.Throughput time }  5.Throughput rate C. CRITICAL ELEMENTS TO CONSIDER }  1. Bottle neck }  2. Buffering }  3. Blocking }  4. Starving
  • 3. 08:30   3   II. Process Flow Charting Task/operations Storage area /queues - lines Decision points Direction of flow of material or people III. Types of Processes Stage 1 Stage 2 Stage 3 Multistage process Explain this Map out McDonalds
  • 4. 08:30   4   Map out McDonalds Drive through vs. order inside. Outline }  I. Process Analysis }  II. Process Flow Charting &Value Stream Mapping }  III.Types Of Processes