This document summarizes primary research results from a survey about soap operas. The survey found that "Chalk Lane" and "The Block" were the most appealing potential names for a new soap opera. It was decided to name the soap opera "Chalk Lane" to give it a location. Most respondents said Hollyoaks was their favorite existing soap opera. The research also found that the target audience for soap operas is most likely ages 31-40, and that characters like the hero, villain or false hero are most appealing. Conflict and tension were seen as the most appealing type of storyline. The research provides guidance on how to design characters, plots, settings and marketing for a new soap opera.