Salesforce is a customer relationship management platform that helps companies make customers love them through various cloud services like the Sales Cloud, Service Cloud, and Marketing Cloud. It prides itself on keeping customer data more secure than most governments, delivering faster upgrades than competitors, and helping customers turn service cases into lifelong customers. Salesforce also offers mobile capabilities, analytics tools, development platforms, and consulting services to help companies innovate and transform their business.

1. Hello, we’re
Salesforce.
We help make
your customers
love you.
The Customer Success
Platform: Total CRM
• App Cloud: trusted platform
• IoT Cloud: intelligent scale
• Analytics Cloud: data in hand
• Sales Cloud: world’s #1
• Service Cloud
• Marketing Cloud
• Community Cloud

2. Hello, we’re
Salesforce.
We keep your data safer
than most governments
wish they kept theirs.
Trust is our #1 Value
•Industry leader in
transparency:
trust.salesforce.com
•Precise privilege controls
•Unrivaled audit capability
•Leader in achieving key
certifications
•Continual test &
improvement

3. Hello, we’re
Salesforce.
We deliver upgrades
faster than the other
guys make excuses.
Unrivaled pace and uptake
of meaningful innovation
• Multitenant, Metadata
•Sixteen years of drama-free
upgrades: our stuff gets
better, yours doesn’t break
•Customers get a preview
•Previous versions of APIs
remain callable for multi-year
transition periods

4. Hello, we’re
Salesforce.
We help you turn a
service case into a
“customer for life.”
Listen. Learn. Act.
• Connect at IoT scale
• Build 1:1 journeys
• Nurture communities
• Customers report
+32% Sales
+39% Retention
+40% Customer
satisfaction

5. Hello, we’re
Salesforce.
We help you say,
“What next?” before
the other guy can say,
“What if?”
Democratize data with
Wave analytics technology
•Indexed search model for
unrivaled scale
•Schema-free architecture for
unlimited flexibility
•Mobile-first design for access
where you are, when you
need it
•Integrated collaboration
•Fast-track Wave Actions

6. Hello, we’re
Salesforce.
We help you do more
from your phone than
your competitor does
from his desk.
First to demonstrate
business capability of next-
generation devices
•iPhone (2007)
•Apple Watch (2015)
•Salesforce Wear Developer
Pack for iOS, Android,
Samsung Gear, Pebble,
Jawbone…
•Mobile Admin app
•SalesforceIQ: breakthrough
relationship intelligence

7. Hello, we’re
Salesforce.
We give you what you
need to do whatever
you can imagine.
App Cloud & ecosystem
•Force PaaS
•Lightning Experience
•Heroku Enterprise
•Trailhead learning platform
•2.3 million developers
•5 million apps built
•2,750 ISV apps
•40 Lightning components…
…and growing every day

8. Hello, we’re
Salesforce.
We help you lead today
where competitors will try
to follow…someday.
Ignite: Craft the Vision
•Unique collaboration
•Customized interviews
•Action-oriented workshops
•Rethink your processes
•Re-engineer engagements
•Deliver a vision; a business
case; and app prototypes…
…in just nine weeks
www.salesforce.com/ignite/