Kloudrac Softwares was founded in 2014 and provides software products and services including Salesforce implementation, custom application development, and digital marketing. It has a team of over 120 experts across fields like software engineering, domain expertise, and project management. Kloudrac aims to offer innovative and cost-effective solutions to clients through their focus on having the right people, processes, technology, attitude and innovation.
Making The Switch From Magento 1.x To Magento 2.0APPSeCONNECT
Making the switch from Magento 1.X to Magento 2
Webinar was Organized by InSync, Plum Tree Group and CommerceBlend and was held on 22nd June, 2016.
Magento 2.0 is a next generation digital commerce platform. Learn how to assess when to make the investment in starting on Magento 2.0 or transitioning from 1X to Magento 2.
This webinar covered the following:
- New Product Capabilities in Magento 2.0
- Key factors in assessing when to make the switch
- A migration checklist & migration resources
- Live merchant sites on Magento 2.0
The Oracle Sales Cloud Fixed Scope Offering (FSO) from Delivery Centric is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI
Engage your customer earlier and close deals more often with Oracle Sales Cloud. Equip your team with the proper processes, tools, resources, and intelligence to increase revenues.
The Sitecore Marketing Technology Ecosystemedynamic
Learn how digital marketers can orchestrate superior email, social and video marketing campaigns, measure their effectiveness and integrate customer feedback into their initiatives.
Making The Switch From Magento 1.x To Magento 2.0APPSeCONNECT
Making the switch from Magento 1.X to Magento 2
Webinar was Organized by InSync, Plum Tree Group and CommerceBlend and was held on 22nd June, 2016.
Magento 2.0 is a next generation digital commerce platform. Learn how to assess when to make the investment in starting on Magento 2.0 or transitioning from 1X to Magento 2.
This webinar covered the following:
- New Product Capabilities in Magento 2.0
- Key factors in assessing when to make the switch
- A migration checklist & migration resources
- Live merchant sites on Magento 2.0
The Oracle Sales Cloud Fixed Scope Offering (FSO) from Delivery Centric is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI
Engage your customer earlier and close deals more often with Oracle Sales Cloud. Equip your team with the proper processes, tools, resources, and intelligence to increase revenues.
The Sitecore Marketing Technology Ecosystemedynamic
Learn how digital marketers can orchestrate superior email, social and video marketing campaigns, measure their effectiveness and integrate customer feedback into their initiatives.
CRMIT Solutions Fixed Scope Offering for Oracle Sales CloudCRMIT
The Oracle Sales Cloud Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI.
Oracle Sales Cloud - Driving Growth Through Smarter Selling!Justin Lavoie
The world of selling has changed - see the new era of Smarter Selling! Here is a high level overview and demonstration of Oracle Sales Cloud and some customer successes.
Learn what solutions Sage offers for Sales, Marketing and Customer Service teams to be more successful. Our Relationship Management solution is packed with features that will make a real and immediate impact to organizations looking to stay ahead in today’s competitive marketplace.
Series of presentations from the MantraVision Caribbean 2016 Event held on April 20th by Mantralogix Inc.
http://insights.mantralogix.com/mantravision-caribbean-2016
Improve Customer Engagement and Loyalty with Oracle Engagement CloudPerficient, Inc.
In the digital age, providing exceptional customer engagement is key to improved customer satisfaction and loyalty. Oracle Engagement Cloud, which combines Oracle’s leading sales and service capabilities, delivers cutting-edge features that support timely high-touch, high-value customer interactions.
Customers can receive 24x7 knowledge and support through a digital device of their choice, and a through a preferred communication channel. Service agents can stay abreast of customer needs and interactions with a unique combination of service request management and knowledge management with the enhanced user experience provided by Oracle Engagement Cloud R13.
We explored the new and improved functionality of Oracle Engagement Cloud Release 13. Discussion included:
-Review of key features
-Leveraging the solution for maximum results
-Implementation considerations
-Advantages of a unified architecture and combined platform
A Single Customer View Starts with a CDP: Meet AgilOneAcquia
Marketers have it easy, right? Flush with piles of customer data, it should be simple to know exactly who your prospects and customers are, target them with the perfect message, and grow your revenue from the data you own.
But it's not.
There is more data than ever before, but marketers struggle to know the most basic details of their customers:
-96% of marketers are challenged in building a comprehensive, single view of the customers
-40% of marketers are unable to personalize because of the inability to link data across disparate technologies
It doesn’t have to be this hard.
On March 11th, join Acquia’s AgilOne webinar to learn how you can use machine learning to unlock siloed data and gain a single view of your customers.
Marketers will:
-Know what is a CDP and how is it different than DMP, CRM, or MDM
-Learn about AgilOne’s unique approach to machine learning and AI, and how these capabilities directly benefit marketers
-Hear how brands like lululemon, Tumi, and Moosjaw use AgilOne to drive business results
-Watch a live demo to learn how to create personalized campaigns across on and offline channels
Selling complex deals to a sector such as Defense can be an expensive, time-consuming process requiring collaboration across many facets of the organization to qualify a lead, pursue the opportunity and close the deal.
Through this presentation learn why the Oracle Sales Cloud product can support these needs and provision for intelligent team-selling across channels while enforcing the required rigor and security mandated by the industry.
First presented by Tahir Bangash at Oracle OpenWorld 2014.
Salesforce Identity Management. Basics of authentication and authorization. SAML, OAuth 2.0, DIfferent flows in Oauth 2.o, Demo in Saklesforce for Identity and Service Provider. Fremont Trailblazer Group March 2020 Presentation.
Microsoft Dynamics 365 for Customer Service & Sales Professional | Adyatan Te...AdyatanTech (OPC) Pvt Ltd
AdyatanTech is a Microsoft Partner focused on Dynamics 365 Solutions, Implementations, and Services with offices in the US, UK, and India. The Team comprises of seasoned Professionals with exposure to multiple CRM Products and solution experience on industry verticals such as Banking, Insurance, Healthcare, IT/ITES, Retail, Realty, and Manufacturing.
View more: https://adyatantech.com/customer-service/
CRMIT Solutions Fixed Scope Offering for Oracle Sales CloudCRMIT
The Oracle Sales Cloud Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI.
Oracle Sales Cloud - Driving Growth Through Smarter Selling!Justin Lavoie
The world of selling has changed - see the new era of Smarter Selling! Here is a high level overview and demonstration of Oracle Sales Cloud and some customer successes.
Learn what solutions Sage offers for Sales, Marketing and Customer Service teams to be more successful. Our Relationship Management solution is packed with features that will make a real and immediate impact to organizations looking to stay ahead in today’s competitive marketplace.
Series of presentations from the MantraVision Caribbean 2016 Event held on April 20th by Mantralogix Inc.
http://insights.mantralogix.com/mantravision-caribbean-2016
Improve Customer Engagement and Loyalty with Oracle Engagement CloudPerficient, Inc.
In the digital age, providing exceptional customer engagement is key to improved customer satisfaction and loyalty. Oracle Engagement Cloud, which combines Oracle’s leading sales and service capabilities, delivers cutting-edge features that support timely high-touch, high-value customer interactions.
Customers can receive 24x7 knowledge and support through a digital device of their choice, and a through a preferred communication channel. Service agents can stay abreast of customer needs and interactions with a unique combination of service request management and knowledge management with the enhanced user experience provided by Oracle Engagement Cloud R13.
We explored the new and improved functionality of Oracle Engagement Cloud Release 13. Discussion included:
-Review of key features
-Leveraging the solution for maximum results
-Implementation considerations
-Advantages of a unified architecture and combined platform
A Single Customer View Starts with a CDP: Meet AgilOneAcquia
Marketers have it easy, right? Flush with piles of customer data, it should be simple to know exactly who your prospects and customers are, target them with the perfect message, and grow your revenue from the data you own.
But it's not.
There is more data than ever before, but marketers struggle to know the most basic details of their customers:
-96% of marketers are challenged in building a comprehensive, single view of the customers
-40% of marketers are unable to personalize because of the inability to link data across disparate technologies
It doesn’t have to be this hard.
On March 11th, join Acquia’s AgilOne webinar to learn how you can use machine learning to unlock siloed data and gain a single view of your customers.
Marketers will:
-Know what is a CDP and how is it different than DMP, CRM, or MDM
-Learn about AgilOne’s unique approach to machine learning and AI, and how these capabilities directly benefit marketers
-Hear how brands like lululemon, Tumi, and Moosjaw use AgilOne to drive business results
-Watch a live demo to learn how to create personalized campaigns across on and offline channels
Selling complex deals to a sector such as Defense can be an expensive, time-consuming process requiring collaboration across many facets of the organization to qualify a lead, pursue the opportunity and close the deal.
Through this presentation learn why the Oracle Sales Cloud product can support these needs and provision for intelligent team-selling across channels while enforcing the required rigor and security mandated by the industry.
First presented by Tahir Bangash at Oracle OpenWorld 2014.
Salesforce Identity Management. Basics of authentication and authorization. SAML, OAuth 2.0, DIfferent flows in Oauth 2.o, Demo in Saklesforce for Identity and Service Provider. Fremont Trailblazer Group March 2020 Presentation.
Microsoft Dynamics 365 for Customer Service & Sales Professional | Adyatan Te...AdyatanTech (OPC) Pvt Ltd
AdyatanTech is a Microsoft Partner focused on Dynamics 365 Solutions, Implementations, and Services with offices in the US, UK, and India. The Team comprises of seasoned Professionals with exposure to multiple CRM Products and solution experience on industry verticals such as Banking, Insurance, Healthcare, IT/ITES, Retail, Realty, and Manufacturing.
View more: https://adyatantech.com/customer-service/
We guide our customers down a visionary path of business process and technology optimization that not only exceeds their business goals, but enables and promotes change.
Pletra Technology is one of the leading Salesforce consulting company with experience and expertise to drive Salesforce-powered digital transformation for your enterprise. Our consultants can help clients leverage the Salesforce platform effectively to innovate and create value from customer operations.
Schwettmann Technologies is a global solutions provider. Are devoted to putting great ideas into action, whether you are interested in Microsoft cloud solutions or wish to transform into a digital leader.
We understand what brands require: a unified approach, adaptable technology, and global information. We’ve been assisting major brands, producers, and retailers in accomplishing their goals. Schwettmann Technologies, headquartered in Germany, is the leading organization with consulting experience in Microsoft Dynamics 365 and digital transform
Speridian Technologies is a global IT solutions provider with an excellent track record for designing, developing and deploying enterprise-wide software solutions to clients, who are leaders in their respective domains in both the public and private sectors.
An Oracle Platinum Partner, our expertise lies in implementing CRM solutions for sales, service, marketing and business intelligence.
Generate 25% more conversions with Configure Price Quote Solutions
CRM++ Quote Management is a SaaS based application that acts as a one stop shop to seamlessly generate a quote to any opportunity. It gives an organization the ability to quickly create Price Quotes and link those Quotes to Accounts, Contacts, or Opportunities. These Price Quotes are intended to allow sales representatives to easily and efficiently provide customers with Quick Quotes for pricing and availability
eFolder Expert Series Webinar — Profiting As Your Clients Move to the Cloud F...eFolder
Cloud-based solutions present a huge opportunity for companies in the channel. Hear it from Jay McBain, CEO of ChannelEyes, who successfully built his business with no on-premises software. In building ChannelEyes, Jay understood the value of cloud-first solutions, running his business entirely in the cloud and selling cloud-centric solutions to his clients.
How a CPA Can Leverage Cloud ERP to Improve Client RelationshipsTAG
This presentation is geared to showing CPAs why they should encourage their clients to utilize new cloud ERP technology. Get real-time data, be proactive, receive notifications when ratio thresholds are hit and automatic reports. Audit with ease using NetSuite and cloud ERP.
Similar to Best salesforce development company (20)
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
2. WHO WE ARE
► Founded in the year 2014 and has been actively serving our satisfied customers since then.
► Kloudrac Softwares has a dedicated team of software professionals, engineers and domain specialists
managing the operations.
► Kloudrac provides a comprehensive portfolio of best-in-class, integrated products and services to support
Cloud Applications, Platforms, Websites, Mobile App Development and Internet Marketing.
► Kloudrac Softwares is committed to offer solutions that are innovative, cost-effective and add value to its
client.
► We have designed our working culture to be:
“ Right People + Right Process/Technology + Right Attitude + Innovation = Immense Customer
satisfaction !! “
3. To be the leader and the most successful Service
company in the Information Technology and
internet service industry.
To provide high performing 360-degree end-user
experiences to our customers by strategically
designing your delivery models to create
operational efficiencies in a cost-effective manner.
Leadership
Collaborate
Customer Focused
Results
Innovation
MISSION
VISION
VALUES
5. WHY US?
Kloudrac Softwares offers great services in Salesforce, Web Designing, Development, and Digital Marketing .
We strive to offer the best solution for your business and impartial advice at an honest price. We are
constantly investigating new technologies and recommend them when they make sense.
“"We are always listening, advising and ultimately aiming to deliver above and beyond clients expectations.“
Reliable Solutions Experience Affordable
7. THE CUSTOMER SUCCESS PLATFORM
MARKETING | SALES | SERVICE | COMMUNITY | ANALYTICS
8. CRM IN THE CLOUD
Flexible | Reliable | Efficient
Sales
Service
Marketing
• Sales Management
• Activity
Management
• Opportunity
Management
• Pipeline
Performance
Management
• Quote
Management
• Case Management
• Customer Service
• Complaints +
Returns
• Campaign
Management
• Lead Management
9. SALESFORCE SERVICES
• Salesforce Consulting Services
• Salesforce Development Services
• Salesforce Support
• Salesforce Quote to Cash
• Force.com App Development
• Salesforce Communities
• Salesforce Analytics
10. MARKETING CLOUD
Salesforce Data Studio
Advertising Studio
Content Builder
Mobile Studio
Contact Builder
Social Studio
Email Studio
Marketing Automations
Salesforce DMP
Social Media Marketing
Mobile Connect
Predictive Intelligence
Journey Builder
Pardo
t
11. SALES CLOUD
Account & Contact
Management
Opportunity & Quotes
Partner Management
Real Time Analytics
Workflow Approvals
Self Service Community
Automatic Reminders
Chatter
Social Media Integration
Analytics
Real Time Visibility
3rd Party Integration
Salesforce 1
13. SERVICE CLOUD
Case Management
Contracts & Entitlements
Knowledge Management
Asset Management
Solution Management
API’s
CTI Integration
Self Service Community
Social Integration
Live Agent Chat
Reporting & Analytics
Web & Email Case Capture
Email
Templates
Mobile
14. KLOUDRAC’S PRODUCTS
• Custom Set Up Audit Trail
• 360 PDF Print View
• Bulk Field Creator with FLS
• Record Ownership Transfer
• Org Health App
• Service Request Automation
• KSPL SMS App
• Auto Follow Chatter
• SFDC Query Manager
15. CUSTOM SETUP AUDIT TRAIL
✔ Lightning enabled
✔ 7 different ways to filter the Audit Trail’s data
✔ Audit Trail’s graph representation
✔ Instant download
✔ Schedule Audit Trail’s data
✔ And more..
17. 360 PDF PRINT VIEW
✔ Lightning enabled
✔ Customizable sections
✔ Print Category management
✔ Robust
✔ Logo selection option
✔ And more..
18. BULK FIELD CREATOR WITH FLS
✔ Simple and easy UI
✔ No configuration or login required
✔ Create multiple fields in one-go
✔ Reduce manual effort and time
✔ Create up to 400 fields of 16 different
data types
19. RECORD OWNERHIP TRANSFER
✔ Lightning enabled
✔ Manager can transfer one or multiple
records at a time
✔ Can be used on Salesforce 1 as well
✔ Records can also be transferred to
multiple users
✔ And more…
20. ORG HEALTH
✔ Lightning enabled
✔ Can see all org governor limits
✔ Can also see API per day limit on
same page
✔ Effective and smooth functioning
✔ Saves a lot of time by providing the
required limits to the customer
21. SERVICE REQUEST AUTOMATION
✔ Lightning enabled
✔ Can automatic create the SR in SFDC
✔ Notification can be sent to multiple
users at a time
✔ Dashboard Visualization
✔ Multiple filters to filter out the
tickets as required
22. KSPL SMS APP
✔ Lightning enabled
✔ Can send bulk SMS’s to the customer
✔ SMS triggered on the basis of condition
change
✔ Time based SMS transaction
23. AUTO FOLLOW CHATTER
✔ Lightning enabled
✔ Configurable rules
✔ Criteria based rules
✔ Conditional Follow
✔ Conditional Unfollow
✔ Actions based on filter logic
✔ And more…
24. SFDC QUERY MANAGER
✔ Handy extension
✔ Enforce the Salesforce permission matrix of
your org
✔ Download the records in the form of CSV file
26. OTHER SPECIALIZATIONS
Design & Markup Digital MarketingApp Development
Web
Development
Graphic Design
LOGO Design
Web Design
SMO
PPC
eCommerce
Custom
Development
Frameworks
Open Source Android
iOS
ORM
SEO
32. Snapdeal
Challenges Solutions Outcome
COMPANY OVERVIEW
Snapdeal.com is an Indian Ecommerce company. Headquartered in New
Delhi, India. Snapdeal features products across categories like Mobiles,
Electronics, Fashion Accessories, Apparel and Footwear, Kids, Home,
Kitchen, Sports, Books, Restaurant’s and Entertainment amongst others.
LOCATION Delhi, India
EMPLOYEES 850+
INDUSTRY Ecommerce
COMPETITOR Flipkart, Amazon
SOLUTION(S) Sales Cloud, Service Cloud, Partner Community
GO LIVE DATE: January, 2016
COMPANY PROFILE
• Snapdeal needed to onboard merchants
faster and more efficiently to fully realise
its growth potential across the region
• It needed a single view of the customer,
with all relevant historical data accessible
through one integrated app
• Customer Support and Services was not
managed
• Personalised experiences for customers
and sellers, with simplified architecture
offering integrated dashboard views and
real-time help to customers both online
and within the app.
• Reports and dashboards, help teams
manage turnaround times and meet
service levels, driving an increase in
productivity and efficiency of agents
• Vendor Management System was
configured using Partner Portal by giving
an ease of all the Merchants to get
themselves registered with Snapdeal.
• Agents on Service Cloud create better
customer and seller experience
• 50% improvement in case resolution
time maximises productivity and
profitability
• Seamless on-boarding of 300,000+
online sellers
• Maintaining a steady and a high CSAT
index
• Agents needing access to how-to articles
and Standard Operating Procedures now
have the ultimate support tool. With
Salesforce Knowledge, relevant
information is stored securely and
shared when needed
33.
34. Ability to Manage Partner Accounts
• Detailed Profiling of
Dealers/Distributors and
Retailers
• Activity and Interaction
Tracking
• Tracking Order History
• Tracking Case History
• Collaborate with Your Team
Members
35. Ability to Manage Products & Pricing
• Manage Products and
Product Families
• Manage Differential Pricing
Based on Region/State Basis
36. Ability to Manage Orders & Inventory
• Order Tracking
• Daily Consolidation of Orders
Received from Multiple
Channels.
• Order Punching
• Feedback Mechanism Once
the Order is Fulfilled
• Stock Management Based on
Orders Placed or Forecast
37. Dealing with Customers as Individuals
Snapdeal is now deepening its
customer engagement.
Accessing customer data or
performance reports in real-time is
effortless with personalised dashboard
views.
So is generating automatic reports
with different tools and plug-ins.
With customer purchasing history and
preferences held in one place,
Snapdeal resolves issues with a quick
turnaround and maintains steady
customer satisfaction levels.
38. Ability to Plan Routes
• Define the Route Maps in the System
and Align the Routes in the Calendar
for Delivery Reps
• Sales/ Delivery Rep to Follow the Route
Plan and Perform the Following
Actions:
• Check-In and Check-Out at the
Location
• Record New Order
• View Past Order
• Manager to be Able to See the Current
Recorded Check-In Location of the
Reps
39. Ability to Create Reports and Dashboards
• Create Dashboards Based on
User Profile
• Sales Pipeline and
Performance Reports
• Management Reports
• Revenue Trending Reports
41. Cosmo Films
Major Challenges Scope of Project Outcome
COMPANY OVERVIEW
Established in 1981, Cosmo Films Limited today is a global leader in specialty films
for packaging, lamination and labeling applications. Its films offerings include
biaxially oriented polypropylene (BOPP) films, cast polypropylene (CPP) films and
soon to be offered biaxially oriented polyethylene terephthalate (BOPET) films.
LOCATION Delhi, India
EMPLOYEES 850+
INDUSTRY Manufacturing
COMPETITOR UFLEX, Parksons, Max Speciality
SOLUTION(S) Sales Cloud, Force.com
GO LIVE DATE: January, 2018
COMPANY PROFILE
∙ Customers were not able to see their
past generated Invoices.
∙ Not able to track the payment done and
the outstanding amount.
∙ Technological differences between
SAP’s on-premises solution and
Salesforce’s cloud-based delivery
model.
∙ Data was not available in timely manner
to Financials, Performance
Management and other business
functions managed by SAP.
∙ Synchronized customer data between
SAP and SFDC.
∙ Synchronising master product lists
between SAP and Salesforce.
∙ Sending data for won opportunities in
Salesforce to SAP for Invoice creation
∙ Fewer data redundancies and errors
caused by manual data entry.
∙ Enhanced agility to act on new
information quickly.
∙ Elimination of the need for dual data
entry, saving time and money.
∙ Accounts created in Salesforce would
be created in SAP.
∙ Any update on Account in SAP will
update the same in SFDC
∙ Orders created in SFDC would be
created in SAP as well.
∙ Customer can see the Invoices on
Customer Portal in SFDC, generated in
SAP.
∙ Customer can download the Invoices
for specific duration.
∙ Customer can see the payments done
and outstanding payments as well.
∙ Credit note created in SFDC would be
sent to SAP.
42. COMPPANY OVERVIEW
Arista Networks
Major Challenges Scope of Project Outcom
e
Established in 1982, Arista Networks is a computer networking company
headquartered in Santa Clara, California, USA. The company designs and sells
multilayer network switches to deliver software-defined networking solutions for
large datacenter, cloud computing, high-performance computing and high-
frequency trading environments.
LOCATION Santa Clara, California, United States
EMPLOYEES 1000+
INDUSTRY Manufacturing
COMPETITOR UFLEX, Parksons, Max Speciality
SOLUTION(S)
Sales Cloud, Service Cloud, Portal, CPQ, DocuSign,
Pardot.
GO LIVE DATE: January, 2014
Company Profile
43. Bankit
Lead Management, Service Cloud Implementation and Agent Onboarding
COMPANY OVERVIEW
COMPANY PROFILE
Major Challenges Scope of Project Outcome
44. CONTACT US TO KNOW MORE
► Company Name: Kloudrac
Softwares Pvt Ltd
► Email: sales@kloudrac.com
► Website:
https://kloudrac.com/
► Phone: +1 415-800-4944 /
+91 120 496 3453
► Skype: sales_78365