2. Introduction of case
Analysis of case
Recommended solution for the question
Use of tools and techniques for the solution
Conclusion
3. Bruegger’s Bagel bakery makes and sell a variety of bagels.
It is a 3 billion industry.
Bruegger’s business is booming because of its good management.
Has more than 450 shops and average sales of Rs. 800,000 .
It has good reputation amongst the customers.
The success is because of its quality.
Bruegger’s have kept trained employees so that they are competent to
operate necessary equipment.
The company operates with minimal inventory.
4. Bruegger’s make bagel at Rs. 10 and sell for Rs. 50 or more
Production of Bagels is done in batches.
Production is done according to the flavor on daily basis.
Concerned about the quality.
Practice waste management.
They choose hardworking employees and train them so that
they are competent enough to operate machine.
Operates with minimal inventories.
Maintain high degree of freshness.
5. Q1: Bruegger’s maintains relatively little inventory at either its plant or its retail
stores. List the benefits and risk of this policy?
Ans: Bruegger’s Bagel Bakery operates with a minimal amount of inventories at
the plant as well as their stores. The reasons for which Bruegger’s follows
it is due to the “ degree of freshness ” it adds to the final product at the
stores.
Benefits : Risk:
Reduce holding cost Cannot satisfy higher Demand
Reduce ordering cost Shortage in raw material may interrupt production.
Easier organization Supplier might not be able to supply in short notice.
More space Fluctuation in the prices of raw material
Waste can be minimized
6. Q2: Quality is very important to Bruegger’s.
a) What features of bagels do customer look at to judge their quality
of bagels?
Ans: Customers judge the quality by the following factors:
a) Appearances
b) Taste
c) Consistency
d) Service
b) At what point in the production process do worker check bagel
quality?
Ans: a) Choosing suppliers of ingredients
b) Monitoring
c) Keeping equipment's in good working conditions
d) Watch deformed bagels and remove them
7. C) List the steps in the production process, beginning with purchasing ingredients,
and ending with sale, and state how quality can positively affected each step?
Basic
ingredients are
mixed together
Proper ratio
of
ingredients
Good quality
of
ingredients
Dough are
transferred to
machines
Cleanliness of
machines
Shape of bagel
should be
maintained
Bagels are
shipped to
stores
Packing should
be proper
Stored
temporarily
Proper
handling
Boiling of
bagel and
baking
Temperature
maintenance
Time
awareness
8. 3) Which inventory model could be used for ordering the ingredients for bagels?
which model do you think would be most appropriate for deciding how many
bagels to make in a given batch.
Ans: The inventory model used can be:
a) Economic order quantity (EOQ)
Models appropriate could be:
a) Safety calculation
b) Reorder point
9. 4) Bruegger’s has bagel making machine at its plants. Another possibility would
be to have a bagel making machine at each store, what advantage does each
alternative have?
Ans: Advantage of machine at plants
a) Quality, shape & size can be maintained
b) Proper utilization of manpower
c) Less tools required
d)Recipe secret can be maintained
Advantage of machines at retail stores:
a) Time saving
b) Inventory management
c) Reduced wastage and damages
10. 1) Inventory management
2) Just in time
3) waste management
4) Economic order quantity
5) Replenishment using reorder point and safety calculation
11. Less inventory should be maintained
Quality is important
Customer oriented
Employees should be trained properly
Regular maintenance of machines should be done.
proper inspection should be done from time to time.
