This document discusses professionalism in the workplace. It covers topics like etiquette, ethics, teamwork, and meetings. It provides information on developing personal and professional credibility through civility, business dining etiquette, and soft skills. It discusses six dimensions of professional behavior, gaining an etiquette edge in a networked world, and using different communication tools professionally. The document also discusses why forming teams is important, the four phases of team development, collaborating in virtual teams, positive and negative team behaviors, and defining successful teams. Finally, it covers planning and participating in face-to-face and virtual meetings.

1. Professionalism at Workplace
Etiquettes, Ethics, Teamwork, Meetings.
Presented To : Sir Asad Presented By: Group 3
Group Members:
Rubab Khalid, Amaal Amir, Amna Khalil, Farwa Khalid, Hanzala
Azam, Haseeb, Azam, Muqeet, Muddasir Rashid, Tayyab, Ali Tarar.

2. Developing Professional and Personal
Credibility
Civility polish
Business
Dinning
Etiquette
Social
Intelligence
Soft Skills

3. Six Dimensions of Professional Behavior.
Appearance /Appeal
Tolerance / Tact
Honesty / Ethics
Reliability / Diligence
Collegiality / Sharing
Courtesy / Respect

4. Gaining an Etiquette Edge in a Networked
World.
• Expressing sincere appreciation and praise.
• Use polite words.
• Respect coworkers space.
• Be selective in sharing personal information.
• Don't put people down.

5. Media Richness & Communication
Effectiveness.
Using your voice as communication tool.
Making Workplace conversation matter.
Receiving Workspace criticism gracefully.
Providing Constructive Criticism on the Job.
Make and Receive telephone calls
professionally.
Observe Smartphone Etiquette.
Make most of the voice-mail.

6. Why form Teams??
Better Decision
Faster Responses
Improved Employee Morale
Increased Productivity
Less Resistance to Change
Greater Buy-in
Reduced risks

7. Four Phases of Team Development
Forming Storming Norming Performing

8. Collaborating in Virtual Teams
Collaborate with Co-workers in other cities & countries.
Coordinate tasks across time & geographical zones.
Accomplish shared tasks without face-to-face contact.
Pool expertise from various, diverse contributors.
Participate and collaborate locally.

9. Positive and Negative Team Behavior.
Positive Behavior
• Setting rules and abiding
by them.
• Analyzing tasks and
defining problems.
• Contributing information &
ideas.
• Showing interest & listening
actively.
• Encouraging members to
participating.
Negative Behavior
• Blocking the ideas of
others.
• Insulting & criticizing others.
• Wasting others time.
• Making improper jokes &
comments.
• Failing to stay on task.
• Withdrawing and failing to
participate.

10. Defining Successful Teams
Stay small and Embrace Diversity
Agree on Purpose
Agree on Procedures
Confront conflict
Communicate Effectively
Collaborate rather than Compete
Accept Ethical Responsibilities
Share Leadership

11. Planning and Participating in face-to-face
Meetings
Preparing
( Determine the purpose, Decide how & where to
meet, Selecting participants, Schedule meetings ).
Managing
( Getting started and establishing ground rules, Moving
along the meeting, Handling conflict ).
Concluding and Following Up.

12. Planning and Participating in Virtual Meetings
Preparing for Virtual Meetings
( Dealing with technology, Respecting the
need of Dispersed People ).
Interacting professionally in Virtual Meeting
( Establish Ground rules, Anticipating the
limitations, Managing turn-taking and other
meeting procedures, Humanizing
Virtual meetings

13. THANK YOU