The document discusses the different functions of communication: 1) Regulation or control - Communication regulates behavior and activities through hierarchies and policies like in a workplace. 2) Social interaction - Communication forms social relationships and bonds through interaction. 3) Motivation - Communication informs people on performance and goals to motivate improvement. 4) Information - Sharing information through communication improves decision making for individuals and groups. 5) Emotional expression - Communication is used to express emotions through facial expressions and gestures.

1. Functions of
Communication

2. Regulation or Control
 Used to regulate or control the behavior or people in
several ways. It regulates the number and nature of
activities that people engage in. One example of this
function is when people work for companies. They are
regulated by the hierarchy and policies that govern the
company. If they have complaints or rants, they cannot
just simply complain, but they have to flow the process.
 Example: Wash the dishes and you can go to the mall.
 Meet your quota and you can receive your
pay check.
 You should be here by 8:00 AM or else you
will get deductions

3. Social Interaction
 The social interaction function of
communication is best seen where people
makes social relationships which in the end
has the goal to form bonds, relations,
connections, etc. it also functions as a
release for people’s social needs.
Example: Let’s meet at the lounge during the
break.
 Hi, I’m Anj! I’m the new associate
specialist.
 Thank you for your warm welcome.

4. Motivation
 The motivation function of communication
is best expressed when people know what
they need to do, how well they are doing,
and what else can be done to improve
their performance.
Example: Good job!
 You’ll get a bonus for exceeding
your quota.
 Let’s get this job done team!

5. Information
 The information function of communication is
through sharing information with individuals
or groups to improve decisions and
transmitting necessary information. This
function help to improve decision making of
individuals or groups.
Example: Where can I find the
registration area?
You can get the forms at the front desk.
What is the next step?

6. Emotional Expression
 The emotional function of
communication is an essential
mechanism by which people express
their satisfaction or frustrations on
certain channels like facial
expressions, gestures, etc.
Example:Happiness Disgust Anger