3. 1. Introduction CINET, by Peter Wennekes (President/CEO)
2. The Corona impact
• Risk Contamination
• Economic forecast
• Life after corona
3. Industrial Textile Service: Safe Working Procedures & Guidelines
4. Questions and exchange of information with participants.
5. Closure of Webinar
Content:
5. CINET main products & services
PTC (Professional Textile Care)
World of PTC Community;
Where partners in PTC
come together and
24/7 info is available
6. 1. Introduction
Looking back at the timeline……
Dec-Jan
I
Feb
II
March
IV
April/ May
V
June/July
And beyond..
August..
Coronacrisis Initiation Knowledge-
buildup
Protocols Start support measures 1.5 meter economy (new) business models
Dutch Economy Denial Threath Gained understanding impact Continuity (re)build-up Structural change
PTC • FIRST REPORTS
• CHINA SEEM FAR AWAY
• RISKS
• UNBELIEF
• NEED FOR MORE
INFORMATION
• CLEAR REPORTS
• SERIOUS RISKS
• FEW MEASURES YET
(OUTSIDE OF CHINA)
• WHAT TO DO?
• IMPACT ON THE ECONOMY &
PTC INDUSTRY?
• SHORT TERM GOVERNMENT
SUPPORT
• COST SAVINGS/SURVIVAL
• OPPORTUNITIES/SOLUTIONS?
• NEED FOR FINANCIAL
SUPPORT & INVESTMENTS
• FUTURE PTC STRATEGIES
• FOCUS ON BUSINESS
MODELS
• FINANCIAL SUPPORT NEEDED
• STEP BY STEP RECOVERY OF
BUSINESS
• LEAN INNOVATIONS
• NEW
MARKETS/OPPORTUNITIES
7. • ‘‘The COVID-19 economic crisis is an unprecedented crisis that
came up out of the blue
• Many economies - down with 30-40 % in March, April and May
• Finance experts forecast in 2020 a 3% contraction of the
European economy
• Question is how the downscaling of lockdown measures will go
and what period it will take
• After Corona, life will never be the same as before
1. Introduction
8. Expected trends:
• China started reconstruction – Texcare Asia
• Europe peak in June
• USA follows
1. Introduction
14. ‘..developing a vaccin can
easily take 18 months..’
‘It can easily take another
12-24 months to control
Corona depending on the
approach governments
choose’
Complete uncertaintity
Simulation of a transmission model
Number of cases
Only isolation after contiminated
The width of the curve depends on:
- Natural variability
- Contact patterns
- population density
Social distancing
‘flattens the curve’
More effective
social distancing
Risk for 2nd Corona
wave
# months since the transmission started
16. 14 April: Report by IMF
Total impact:
→ 8000 Billion euro (or $9000)
→ That’s 10% of the
global annual economy
17. “Keeping the lights on” → Governments should choose quick options that keep
the economy’s lights ongoing (13 march 2020)
‘The COVID-19 economic crisis
is different from any crisis before’
Key point: economy
continues running only
when the money keeps
flowing around the circuit
Source figure: Mankiw 2010
2. Corona impact
18. Industrial laundry for hospitality
• Turnover loss: 80-100% all around the world
during lockdown
• After lockdown: average loss over 2020
estimated at 50%
• Lost turnover will not catch up in 2020
• Individual, national leisure tourism will
restore fastest with longer after-summer
• Business tourism (individual) will follow
• Group tourism will recover slowest, especially
for business (events are postponed)
• 2021 will surely show negative effects as well
2. Corona impact
19. Industrial laundry for trade & industry
• Average turnover loss estimated over 2020: 40-
50% (depending on sector)
• Delayed effect due to stocks & rental models (in
developed markets). Liquidity of some customers
is however a direct issue
• First delay due to delay in delivery of supplies
globally
• Now demand is slowing down (e.g. VW sold 25%
less cars in February) so production is stopped
• Getting ‘back to normal’ in 2021 will surely take
time due to many uncertainties and
slowdown/decrease of GDP
2. Corona impact
20. Industrial laundry for health care
Lips+ healthcare laundry (NL) is running at full speed
serving hospitals during the Corona crisis
• Average turnover loss estimated over
2020: 15-20% (due to less regular care &
limited work in operational theatre)
• Recognition of ‘essential service’ often
missing in countries
• Health authorities don’t confirm a
standard guideline for laundry
• Not enough PPE (e.g. masks)
• At care homes / care takers the work
methods are often not hygienically clean
• Lack of coordination by authorities leads
to own decision making by patients and
clients
2. Corona impact
21. CINET Pledge to European Commission
‘Recognize and support the
Professional Textile Care
Industry to avoid a structural
loss of 30.000 companies,
125.000 jobs and 10 bio euro
turn over’
22. Lobby to Dutch
government
By FTN (industrial laundry)
and NETEX (Retail laundry)
Translation:
‘Urgent claim for Minister of national health & sports’
Results/measures by government:
• Professional textile care companies on list of ‘essential services’
• Direct grant of 4000 euro per company
• Up to 90% of wages paid by government (depending on
turnover drop
• Freelancers get minimum wage + access to loans
• SME companies get 6 months delay in payments for loans
23. Conclusions:
1. Worldwide same kind of problems
2. Globally intensified appeal to governments
& stakeholders
3. Hence need for more positive profile of
PTC internationally
24. The Corona Impact
Period until May:
• Strict measures
• Lock down
Period from May:
• Exit strategies
• Loosening measures
• Re-starting sectors/companies, public transport, schools
25. The Corona Impact
Period from May:
• Hospitality: re-start of restaurants, beach pavillions, museums,
movie theatres, campings, holiday resorts
• Healthcare: more room for regular treatments/surgery
• Accurate/intensive monitoring
• Increased spreading of virus: back to more strict measures
China was first with exit policy
27. Experiences from China; exclusive interview
• 25 Jan to 10 Feb all shops closed (Chinese new year)
• By mid march (1 month later) 95% of direct shops
opened and 80% of franchisee shops (limited opening
hours)
• Government encourages shops to open again,
including some restaurants
• Provide employees with PPE (masks, gloves &
protection clothes) & adapt standard procedures for
hygiene safety
• Check employees for temperature every day (37.3℃ is
the limit, when higher go home)
• Clean communication to customer about hygienical
clean procedures
• Turnover restored fairly quick, e.g. Shanghai shops
had 90% of turnover in March same period in 2019
28. Increased attention for hygiene; use that!
Report ‘Trends in Laundry by 2030’ by Washing Board of Excellence
29. The Corona Impact
Life with Corona can lead to new business models/opportunities
• Hygiene is a trending topic;
• Table linen, not for luxury but for
prevention
30. Take this crisis to educate society about
hygienically clean laundry
Case: free publicity on national TV
case: Cleanlease / Lips in NL
31. Take this crisis to educate society about hygienically clean laundry
Case: free publicity online media
case: Textile Service Association (UK)
“Domestic washing
may not be adequate”
say experts from Public
Health England (PHE)
35. New Corona virus (SARS-CoV-2
• Much unknown, many questions
• Transmission route?
• Survival time virus outside “carrier”?
• Contagiousness?
• ?
I: When it started
36. New Corona virus (SARS-CoV-2)
Gathering knowledge
• Literature study
• Mostly based on studies performed for MERS, SARS
• Quality management systems
• Guidelines healthcare
• Consultation
• Experts
• Healthcare
• National Institute for Public Health and the Environment/RIVM
• Microbiologist
• Laundry cleaning experts
• Suppliers
II: Building up knowledge
37. New Corona virus (SARS-CoV-2
Continuously new insights
• Survival time longer than initially expected
• Contagiousness more severe than initially expected
Continuous consultation experts
II: Building up knowledge
38. Main issues:
• Safe working procedures for employees
• Delivery of hygienical clean corona free textiles
40. GETTING RID OF COVID 19
How can the laundry get rid of the virus ?
There are 3 routes that are operating
simultaneously
❑ Dilution
❑ Chemical destruction of the virus outer shell
❑ Disinfection
41. 1 DILUTION
Part ** of the virus load – as present on the
linen will be removed by:
❑ Dilution with loads of water
❑ and mechanical action
❑ ** The part that is not “hidden” in other
soil – such as stool / faeces
42. A second part of the
virus load present on
the linen will be
deactivated by:
❑ Surface active
agents
❑ Alkalinity / pH
2 DAMAGING THE LIPID SHELL
43. In addition this lipid
bilayer is sensitive for
❑ Dessication
and
❑ Heat
2 DAMAGING THE LIPID SHELL
44. IMPLICATION:
There is a major difference
between a standard
washprocess for hotel linen vs
hospital linen.
❑ Pre wash of hotel linen is
mostly neutral
❑ Pre wash of hospital linen
is mostly high pH
❑ Hence: Damage starts in the
first minute of the pre wash
2 DAMAGING THE LIPID SHELL
45. 3 DISINFECTION
COVID 19 virus can be destroyed – like most
other enveloped viruses - by thermal
disinfection or by chemo-thermal disinfection
Thermal disinfection standards can vary
greatly from one country to the other
46. WHO and CDC Thermal Disinfection formula
The WHO guideline for COVID has a process of 25
minutes at 70˚ C.
Note: But calculations show that it is economical to carry out
shorter processes at higher temperatures
47. What if thermal disinfection does not apply ?
Some textiles can’t be washed at high temperatures
– like required in thermal disinfection – 90˚C
Think about green operating linen – laminates such
as Goretex® and the like
Disinfection at lower wash temperatures can be
achieved when dosing a disinfecting agent in the
wash
48. DISINFECTION 4
Wash parameters of processes that deactivate Bacteria
and Viruses [ A and B ] have to be exactly followed:
❑Time and temperature
❑This defined temperature to be present during the full
main wash time
❑Concentration of the detergent and disinfecting bleach
❑Bath level
49. Means of production – additional requirements
A cleaning plan has to be in place for surfaces that can
come into contact with clean linen:
➢ Trolleys / transport carts
➢ Press membrane and conveyor belts
➢ Folding tables
➢ And other critical control points (CCP’s) – RABC method
Specific Hygiene Demands
52. 1. Introduction and purpose
• Sector: after outbreak Corona virus:
• To guarantee services of corona free textiles to crucial
sectors
• Sector measures to protect workers' health / safety
International Corona Protocol ITS
53. 1. Introduction and purpose
March: instantly protocols for safe processing of contaminated
textiles were developed
Based on:
• Cerclean® industry certification
• Available information, authority experts, microbiologists, cleaning
experts, suppliers, national and international
International Corona Protocol ITS
54. • Employers provide safe working conditions
• Implementation of the “1.5 meter economy” within the
operational management (infection risk)
• Yes or no associated with processing contaminated textiles
• For laundries the delivery of hygienic clean textiles
• (Personal) hygiene is crucial to prevent (re-) contamination
1. Introduction and purpose
International Corona Protocol ITS
55. • International Corona Protocol
• Reference for practical solutions
• Legislation on working conditions
• Varies per country
• Employers responsible
1. Introduction and purpose
International Corona Protocol ITS
56. The following approach for removing occupational health and safety risks:
1. Analysis: prevent physical contact with 1.5 m measures;
2. If not possible: which organizational measures are possible to prevent
transmission of contamination (eg limitation of the number of employees
per room / surface, plexiglass screens, etc.);
3. If still not sufficiently effective: PPE (gloves, masks and protective clothing)
2. Work organization and working method
International Corona Protocol ITS
57. 3. Rules and measures for laundries
Basic situation Regular processes Vital processes
Laundries Contaminated
textile
Uncontaminated
textile
Contaminated textile
International Corona Protocol ITS
Analysis of and guidelines for all workplaces-/stations!
58. 3. Rules and measures for laundries
International Corona Protocol ITS
Contaminated laundry:
• Client responsible for informing laundry and mark contaminated textiles in
separate (red) bags
Status laundry unclear:
• E.g. hospitality (guests), care/elderly homes (inhabitants)
• Laundry to undertake action towards clients
59. • Regular procedures for processing textiles
1. 1,5 mtr measures
• Basic measures
• Avoid physical contact
• Minimum distance 1.5 meters (e.g. arrangement of
folding tables, packing and sorting areas);
A. Regular processes (uncontaminated textile)
International Corona Protocol ITS
60. 1. 1,5 mtr measures
2. If 1,5 mtr not possible: organizational measures;
• Marking: mark 1,5 mtr by means of tape / ribbon;
screens
• Decrease or spread workstation (-s) occupancy rate
(working hours)
A. Regular processes (uncontaminated textile)
International Corona Protocol ITS
61. 1. 1,5 mtr measures
2. Organizational measures
3. If both not possible: personal protection (PPE);
A. Regular processes (uncontaminated textile)
International Corona Protocol ITS
62. • 1,5 mtr measures
• Laundry collection / storage / sorting
• Clients deliver laundry in separate, sealed bags
• Separate, sealed bags: Clean gloves
• Unsealed laundry bags:
• Gloves and mouth mask FFP1
• No PPE?
• Store for 5 days (corona free)
B. Vital processes (contaminated textile)
International Corona Protocol ITS
63. • Laundry process
• Thermal or
• Chemical disinfection or
• Store for 5 days (corona free)
B. Vital processes (contaminated textile)
International Corona Protocol ITS
64. International Corona Protocol ITS
Central themes feedback
• Unclear manner approach source -> organization -> PPE (adjustment)
• Distinction Standard - Requirement - Advice (adaptation)
• Face protection / masks next to mouth masks FFP1 (adaptation)
• Requirement 1.5 meter workplace setup etc. (no adjustment, is the basic
rule)
• Leave laundry for 5 days under certain conditions (no adjustment)
• Specific measures mandatory (no adjustment, not mandatory,
explanation)
65. International Corona Protocol ITS
Central themes feedback
• Measures contaminated - non-contaminated textiles when it comes to
corona (no adaptation, in addition to textiles 1.5 m economy is the aim of
the guide)
• Measuring temperature / reporting sick / Reporting point (adjustment,
clarification)
71. Safe working procedures and Guidelines
International Corona Protocol ITS
Planning International Corona Protocol ITS
• June: complete draft available as first guideline
• Several updates planned for 2nd half of 2020
72. A joint effort in the supply chain!
Safe working procedures and Guidelines
International Corona Protocol ITS
73. 4. Questions & exchange of information
participants
What are your experiences so far?