Presentation CINET Corona Protocols: Safe Working Conditions - RTC

@ cinet@cinet-online.com
W www.cinet-online.com
@CINET_PTC
1. Introduction
Peter N.M. Wennekes
President & CEO CINET

1. Introduction CINET, by Peter Wennekes (President/CEO)
2. The Corona impact
• Risk Contamination
• Economic forecast
• Life after corona
3. RETAIL TEXTILE CLEANING: Safe Working Procedures and Guidelines
4. Questions and exchange of information participants
5. Closure of Webinar
Content:

CINET
International
Committee for
Professional Textile
Care (PTC)
100+ Members worldwide
Network of 3500+ Industry Experts
750.000+ companies
The Power of Partnership

CINET main products & services
PTC (Professional Textile Care)
World of PTC Community;
Where partners in PTC
come together and
24/7 info is available

Looking back at the timeline……
Dec-Jan
I
Feb
II
March
IV
April/ May
V
June/July
And beyond..
August..
Coronacrisis Initiation Knowledge-
buildup
Protocols Start support measures 1.5 meter economy (new) business models
Dutch Economy Denial Threath Gained understanding impact Continuity (re)build-up Structural change
PTC • FIRST REPORTS
• CHINA SEEM FAR AWAY
• RISKS
• UNBELIEF
• NEED FOR MORE
INFORMATION
• CLEAR REPORTS
• SERIOUS RISKS
• FEW MEASURES YET
(OUTSIDE OF CHINA)
• WHAT TO DO?
• IMPACT ON THE ECONOMY &
PTC INDUSTRY?
• SHORT TERM GOVERNMENT
SUPPORT
• COST SAVINGS/SURVIVAL
• OPPORTUNITIES/SOLUTIONS?
• NEED FOR FINANCIAL
SUPPORT & INVESTMENTS
• FUTURE PTC STRATEGIES
• FOCUS ON BUSINESS
MODELS
• FINANCIAL SUPPORT NEEDED
• STEP BY STEP RECOVERY OF
BUSINESS
• LEAN INNOVATIONS
• NEW
MARKETS/OPPORTUNITIES
1. Introduction

• ‘‘The COVID-19 economic crisis is an unprecedented crisis that
came up out of the blue
• Many economies - down with 30-40% in March, April and May
• Finance experts forecast in 2020 a 6-8% contraction of the
European economy
• Question is how the downscaling of lockdown measures will go
and what period it will take
• After Corona, life will never be the same as before
1. Introduction

Expected trends:
• China started reconstruction – Texcare Asia
• Europe peak in June
• USA follows
1. Introduction

Risk contamination
1. Introduction

1. Introduction; situation 9 April

1. Introduction; situation today

‘..developing a vaccin can
easily take 18 months..’
‘It can easily take another
12-24 months to control
Corona depending on the
approach governments
choose’
Complete uncertaintity
Simulation of a transmission model
Number of cases
Only isolation after contiminated
The width of the curve depends on:
- Natural variability
- Contact patterns
- population density
Social distancing
‘flattens the curve’
More effective
social distancing
Risk for 2nd Corona
wave
# months since the transmission started

@CINET_PTC
Leon Wennekes Msc.
Secretary General CINET
Economic forecast

14 April: Report by IMF
Total impact:
 8000 Billion euro (or $9000)
 That’s 10% of the
global annual economy

“Keeping the lights on”  Governments should choose quick actions that keep
the economy going (13 march 2020)
Key points:
1. ‘The COVID-19 economic crisis
is different from any crisis
before’
2. Economy continues running
only when the money keeps
flowing around the circuit
Source figure: Mankiw 2010
2. Corona impact

Impact on Retail laundry
A lone person walks through Times Square in New York
City on 29 March 2020. Photograph: Jordan Gale/The
Guardian
• Average turnover loss estimated over 2020:
50%
• Most companies are SME and regularly fixed
cost is high
• Governments asking people to stay at home
results in direct turnover loss, especially in
retail/shopping areas
• Spring season is usually a turnover boos,
this is lost this year
• On-demand & route business increased for
many businesses(!)
• Dry cleaning (luxury & formal wear) is down
but wash & fold remains…(!)
2. Corona impact

Impact on hospitality laundry
• Turnover loss: 80-100% all around the world
during lockdown
• After lockdown: average loss over 2020
estimated at 50%
• Lost turnover will not catch up in 2020
• Individual, national leisure tourism will
restore fastest with longer after-summer
• Business tourism (individual) will follow
• Group tourism will recover slowest,
especially for business (events are
postponed)
• Travel agencies report much less bookings
• 2021 will surely show negative effects as
well
2. Corona impact

CINET Pledge to European Commission
‘Recognize and support the
Professional Textile Care
Industry to avoid a structural
loss of 30.000 companies,
125.000 jobs and 10 bio euro
turnover’

Lobby to Dutch
government
By FTN (industrial laundry)
and NETEX (Retail laundry)
Translation:
‘Urgent claim for Minister of national health & sports’
Results/measures by government:
• Professional textile care companies on list of ‘essential services’
• Direct grant of 4000 euro per company
• Up to 90% of wages paid by government (depending on
turnover drop
• Freelancers get minimum wage + access to loans
• SME companies get 6 months delay in payments for loans

Conclusions:
1. Worldwide same kind of problems
2. Globally intensified appeal to governments
& stakeholders
3. Hence need for more positive profile of
PTC internationally

The Corona Impact
Period until May:
• Strict measures
• Lock down
Period from May:
• Exit strategies
• Loosening measures
• Re-starting sectors/companies, public transport, schools

The Corona Impact
Period from May:
• Hospitality: re-start of restaurants, beach pavillions, museums,
movie theatres, campings, holiday resorts
• Healthcare: more room for regular treatments/surgery
• Accurate/intensive monitoring
• Increased spreading of virus: back to more strict measures
China was first with exit policy

@CINET_PTC
Life after Corona

Experiences from China; exclusive interview
• 25 Jan to 10 Feb all shops closed (Chinese new
year)
• By mid march (1 month later) 95% of direct shops
opened and 80% of franchisee shops (limited
opening hours)
• Government encourages shops to open again,
including some restaurants
• Provide employees with PPE (masks, gloves &
protection clothes) & adapt standard procedures
for hygiene safety
• Check employees for temperature every day
(37.3℃ is the limit, when higher go home)
• Clean communication to customer about
hygienical clean procedures
• Turnover restored fairly quick, e.g. Shanghai
shops had 90% of turnover in March same
period in 2019

Increased attention for hygiene; use that!
Report ‘Trends in Laundry by 2030’ by Washing Board of Excellence

The Corona Impact
Life with Corona can lead to new business models/opportunities
• Hygiene is a trending topic;
• Table linen, not for luxury but for
prevention

Increased attention for hygiene; use that!
Example:
Prevent bacteria, clean
your bedding regularly!

Take this crisis to educate society about hygienically clean laundry
Case: free publicity online media
case: Textile Service Association (UK)
“Domestic washing
may not be adequate”
say experts from Public
Health England (PHE)

Graph by Barry Deacon, owner
Dry Cleaning Made Easy
(Australia)
If your business
is open, make it
known!

@CINET_PTC
3. RETAIL TEXTILE CLEANING:
Safe Working Procedures and
Guidelines
A CINET Guideline as reference!

New Corona virus (SARS-CoV-2)
• Much unknown, many questions
• Transmission route?
• Survival time virus outside “carrier”?
• Contagiousness?
• ?
I: When it started

New Corona virus (SARS-CoV-2)
Gathering knowledge
• Literature study
• Mostly based on studies performed for MERS, SARS
• Quality management systems
• Guidelines healthcare
• Consultation
• Experts
• Healthcare
• National Institute for Public Health and the Environment/RIVM
• Microbiologist
• Laundry cleaning experts
• Suppliers
II: Building up knowledge

New Corona virus (SARS-CoV-2
Continuously new insights
• Survival time longer than initially expected
• Contagiousness more severe than initially expected
Continuous consultation experts
II: Building up knowledge

Main issues:
• Safe working procedures for employees
• Delivery of hygienical clean corona free textiles

@CINET_PTC
Dr. Ir. Henk Gooijer
CINET Certified Trainer & Auditor
Corona Free Laundering

In RTC, we are used to remove spots and stain and fresh up
garments. We know what to do and we are good at it!
Now, customers demand hygienically clean laundry.
And all kinds of new question pop up:
- What is hygienically clean?
- What is a hygienically cleaning process?
- How can we guarantee hygienically clean garments, as
hygienically clean is not visible?
Corona free laundry

What is hygienically clean?
Hygienically clean is that no or only a limited number of bacteria
(most guidelines focus on bacteria) are present on the garments
and laundry after cleaning.
These guidelines vary from country to country. Guidelines
describe the maximum number of bacteria (expressed in c.f.u.)
allowed per surface area of the product after cleaning.
So, hygienically clean is not the same as sterile (= no bacteria)!
What is hygienically clean?

COVID 19 virus can be destroyed in laundry processes– like
most other enveloped viruses - by
• Thermal disinfection or by
• Chemo-thermal disinfection
If methods are not available:
• Store textile for 5 days in marked, closed bags
Disinfection

WHO and CDC Thermal
Disinfection formula
The WHO guideline for COVID demands a
process of 25 minutes at 70˚ C.
Note: But calculations show that it is
economical to carry out shorter processes at
higher temperatures

In RTC, 3 types of cleaning processes are applied:
1. Laundry processes
2. Professional wet cleaning
3. Dry cleaning
RTC processes

Laundry processes
COVID 19 virus can be destroyed in laundry
processes– like most other enveloped viruses -
by thermal disinfection or by chemo-thermal
disinfection
Thermal disinfection standards for laundry can
vary greatly from one country to the other

Some textiles can’t be washed at the high temperatures – like
required in thermal disinfection – of 70-90˚C
Disinfection at lower wash temperatures can be achieved by
dosing a disinfecting agent in the washing process
So the answer for lower temperature washing is:
Chemo–thermal disinfection
Laundry processes

Disinfection can be assured IF the washing processes applied and
the final level of product hygiene are in line with national
regulations and internationally agreed standards and procedures,
e.g. Cerclean
Proper documenting, validating and monitoring of process and
product quality is required to enable a guaranteed level of
hygiene
 Note: Most of the hygienic processes are based on applying
Per Acetic Acid containing products (which could affect
garment quality!)
Laundry processes

Laundry processes
Wash parameters of processes that deactivate
Bacteria and Viruses have to be exactly followed:
• Time and temperature
• This defined temperature to be present during the
full main wash time
• Concentration of the detergent and disinfecting
bleach
• Bath level

Professional wet cleaning
The remarks made for a hygienical laundry process, also
hold for Professional Wet Cleaning, but additionally :
• Thermal disinfection is not possible, as this no doubt will
damage the sensitive textiles for which this process is
meant
• Disinfection is only possible by using disinfective agents
• Be aware that a most of these disinfective agents are
based on applying Per Acetic Acid containing products,
which could have negative effects on sensitive textiles
• Please contact your detergent supplier for dedicated
advice!

Dry cleaning
For Dry Cleaning, only limited data concerning hygienical effects
are available. No formally approved dry cleaning processes are
available.
Important:
• A standard dry cleaning process in PERC or HCS is not a
hygienically cleaning process
• A standard dry cleaning process in PERC or HCS does not
disinfect
• Adding a disinfective agent is required to achieve disinfection
• Always consult your detergent supplier for dedicated advice
• No data available for other solvents

@CINET_PTC
3. Safe working
procedures and
Guidelines
Peter N.M. Wennekes
President & CEO CINET

A CINET Guideline as reference!
International Corona Protocol RTC

1. Introduction and purpose
• Sector: after outbreak Corona virus:
• Sector measures to protect workers' health / safety
• To guarantee services to crucial sectors
• Corona free textiles
Employers: provide safe working conditions

Contaminated textiles: instantly protocols for safe processing were
developed
 Corona virus protocols
 https://www.cinet-online.com/coronavirus-prevention-risks-and-protocols-for-retail-textile-cleaning-and-industrial-
textile-services/
 https://www.cinet-online.com/coronavirus-prevention-risks-and-protocols-for-professional-textile-care/
 https://www.cinet-online.com/coronavirus-update-industrial-textile-services-recommendations-face-masks-policy/
Based on:
• Cerclean® industry certification
• Available information, authority experts, microbiologists, cleaning
experts, suppliers, national and international

• Employers provide safe working conditions
• Implementation of the “1.5 meter economy” within the
operational management (infection risk)
• Yes or no associated with processing contaminated textiles
• For drycleaners to evaluate the delivery hygienic clean textiles
• (Personal) hygiene is crucial to prevent (re-) contamination

• International Corona Protocol
• Reference for practical solutions
• Legislation on working conditions
• Varies per country
• Employers responsible

The following approach for removing occupational health and safety
risks:
1. Analysis: prevent physical contact with 1.5 m measures;
2. If not possible: which organizational measures are possible to
prevent transmission of contamination (eg limitation of the
number of employees per room / surface, plexiglass screens, etc.);
3. If still not sufficiently effective: PPE (gloves, masks and protective
clothing)
3. Work organization and working method

3. Rules and measures for textile cleaning
Assumptions:
• Basic situation
• Flow chart
Basic situation Regular processes Vital processes
Textile cleaner Contaminated
textile
Uncontaminated
textiles
Contaminated
textile

• Regular procedures for processing textiles
• 1,5 mtr measures
• Basic measures
• Avoid physical contact
• Minimum distance 1.5 meters (e.g. arrangement of
folding tables, packing and sorting areas);
A. Regular processes (uncontaminated textile)

• If 1,5 mtr not possible: organizational measures;
• Marking: mark 1,5 mtr by means of tape / ribbon;
screens
• Decrease or spread workstation (-s) occupancy rate
(working hours)

• Organizational measures
• If both not possible: personal protection (PPE);

• Textile reception / storage / sorting
• Inform customers to bring good in separate, sealed bags
• Separate, sealed bags: Clean gloves
• Unsealed laundry bags:
• Gloves and mouth mask FFP1
• No PPE?
• Store for 5 days (corona free)
B. Vital processes (contaminated textile)

• Cleaning proces
• Thermal or
• Chemical disinfection or
• Store for 5 days (corona free)

• In case direct processing is necessary (no 5 days storage):
• Gloves,
• Mouth mask FFP1
• Customer indemnifies dry cleaning from liability regard to
COVID-19 / Corona (if no thermal/chemical disinfection)

Safe working procedures and Guidelines
Corona virus protocols
• CINET-website
 https://www.cinet-online.com/coronavirus-prevention-risks-and-protocols-for-retail-textile-cleaning-and-
industrial-textile-services/
 https://www.cinet-online.com/coronavirus-prevention-risks-and-protocols-for-professional-textile-care/
 https://www.cinet-online.com/coronavirus-update-industrial-textile-services-recommendations-face-
masks-policy/
• Available for members

A joint effort in the supply chain!
Safe working procedures and Guidelines

4. Questions & exchange of information
participants
What are your experiences so far?

5. Closure of webinar
The future perspective

• Economic perspective for retail
• New business models (digitization)
• More professionalism
• More awareness & demand for hygiene
Conclusions

Corona protocols for laundry and other corona news
can be found by typing ‘corona’ in the search field
CINET website &
WOPCOM
E-News & Events
Page
(cinet-online.net)

Corona. International PR for CINET initiatives
CINET
weekly and
special
newsletters

Corona. International PR for CINET initiatives
CINET social
media
channels
(Facebook, LinkedIn,
Twitter, Instagram)

BEST PRACTICES =
PROFITABLE & SUSTAINABLE BUSINESS!
(ALSO AFTER CORONACRISIS)

Thanks for your attention & to all speakers
www.cinet-online.com
cinet@cinet-online.com

Presentation CINET Corona Protocols: Safe Working Conditions - RTC

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Presentation CINET Corona Protocols: Safe Working Conditions - RTC