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10 Things Universities 
Should Know About 
Inbound Marketing
2 
More Inbound Marketing Stats
#1 People Don’t Research the Way They Used to 
4 
44% of direct mail is never opened 
86% skip TV commercials 
91% unsubscribe from emails 
200 Million say “do not call”
of prospective students view 
college website via mobile 
devices 
of students find college 
websites to be a reliable 
sources of information 
of students used social 
media when deciding to 
where to enroll 
5 
#2 
Internet Has Become The Authority 
of consumers research 
online before making a 
major purchase
6 
#3 
There are Opportunities for Universities who 
Take Internet Marketing Seriously
7 
#3 
There are Opportunities for Universities who 
Take Internet Marketing Seriously
#4 
Outbound Marketing: When the Brand Interrupts 
What is Outbound Marketing 
When Brands Interrupt What You Want to Do 
With What They Want You to Buy
9 
#5 
Inbound Marketing: 
When the Brand Adds Value to the Client’s Research Process 
Inbound Marketing 
When Brands Attract Customers by Being 
More Useful Online Than Their Competitors 
- Answer the questions of non-traditional students 
- Best Jobs for Mom’s Re-entering the Workforce 
- Best opportunties to qualify for a PTCC 
- 5 Things Nurses Should Know Before Getting an Online Degree 
- 5 Mistakes People Make When Getting an Online Degree 
- Best Advice on How to Get a Job After the Army 
- 10 Things You Should Do Before Your Service Ends in the Navy 
- Answer them on Social Media 
- Facebook 
- Google+ 
- Twitter 
- YouTube
#6 
Inbound Methodology
#7 
Attract Students Through Useful Content 
Paid Results: 
“online MBA” 
costs 
$59/click 
2nd Organic 
Result: 
Reoccurring 
asset, will 
continue to 
appear year 
after year 
11
#8 
Use Social Media to Promote Useful Content 
• Social media has a 100% higher lead-to- 
close rate than outbound marketing. 
(State of Inbound Marketing, 2012) 
• Companies that acquired customers 
from Facebook: B2C is 77% and B2B is 
43%. (State of Inbound Marketing, 
2012)
#8 
Beware of Trying to Use Social Media 
for Outbound Marketing 
• Auto-posting to Facebook decreases 
likes and comments by 70%. (Digital 
Buzz Blog 2012)
14 
#9 
Use Calls to Action and Premium Content 
to Convert Visitors to Leads
15 
Convert 
Visitor to a 
Lead 
Meet 
Professors 
Student 
Success 
Stories 
Info on 
Campus Visit 
#10 
Nurture Leads Through Offers 
and More Premium Content 
Push towards 
“apply now” 
Info on 
Financial Aid
16 
QUESTIONS?
Where you can 
download these 
slides: 
bit.ly/ 
@aj613 | ajsingerstudios.com | 
adam@ajsinger.com
18 
Inbound Marketing and Search Engine Optimization 
1.Relevant 
2.Local 
3.Authoritative 
of global Internet users 
research products online 
before making a big purchase. 
(Retailing Today, 2013)
1.Learn what terms students use 
when searching 
(AdWords, Market Samurai, etc.) 
2.Learn what terms are not too 
competitive to be attained 
(moz.com) 
Be the Search! 
3.Make sure your website is set 
up to effectively tell Google what you 
do 
(title tags, alt tags, etc.) 
#4 What is Relevant
Moz.com/Local 
schema.org 
#5 Local: Make Sure Google Knows Where You Are
What is Authority? 
• Who links to your 
website? 
• How many sites link to 
your website? 
• How often is your page 
shared on social 
media? 
• Who shares it on social 
media?
How to Establish Authority 
• Blog 
• ContentPlus published that blogs give websites 434% more indexed 
pages and 97% more indexed links. 
• 92% of companies who blogged multiple times a day acquired a 
customer through their blog. (HubSpot State of Inbound 
Marketing, 2012) 
• Create Premium Content - things worth sharing and 
linking to 
• eBooks 
• White Papers 
• Infographics 
• Webinars 
• E-mail things that people want to get, not to advertise
23 
HubSpot Tools 
Overview 2
Keywords 
24 
Discover which keywords will bring the best organic traffic to your site and analyze your paid 
search campaigns. 
• Track which keywords 
drive the best visitors 
& leads 
• View difficulty, current 
rank and search 
volume 
• Get 
recommendations for 
low-hanging fruit 
• Compare your 
rankings to 
competitors
Blogging 
25 
Create long-lasting marketing assets by publishing blog articles optimized to get found and 
generate leads. 
• Create content to 
develop your thought 
leadership and get 
found online 
• View detailed SEO 
recommendations for 
improving your 
content as you type 
• Automatically publish 
to your social media 
accounts
Call to Action 
Build professional CTAs in minutes to convert your visitors into leads, complete with A/B 
testing. 
• Build CTAs or upload 
your own custom 
images 
• Display CTAs on your 
pages, blog posts and 
emails 
• Display Smart CTAs 
based on contact 
properties
Landing Pages 
27 
Capture inbound leads through your website with landing pages that are easy to customize 
and track. 
• Build optimized 
landing pages in 
minutes without a 
developer 
• Choose from multiple 
templates 
• View detailed 
conversion analytics 
• Integrate with your 
CTAs, contacts and 
social media accounts 
easily
Email Marketing 
28 
Send personalized, beautiful emails that your prospects will look forward to receiving and 
measure which messages are most effective. 
Collect valuable information on your leads for 
segmentation, personalization, and follow up 
by your sales team • Personalize your 
message, sender, 
and subject lines 
• View detailed 
engagement analytics 
• Choose from a variety 
of pre-tested 
templates
Workflows Automation App 
Trigger email messages and activities within your contact records to automate your email marketing strategies. 
• Trigger emails, 
actions in your 
Contacts database & 
webhooks 
• Create custom lead 
scoring 
• Move leads easily to 
different workflows 
and lists 
• View detailed 
engagement data
Sources 
30 
Analyze which of your marketing activities are driving the highest ROI in terms of visits, 
leads, and students. 
• Track how your 
marketing is 
performing in terms of 
visitors, leads & 
students 
• Measure the ROI of 
your marketing 
campaigns 
• Drill into detailed 
reports on your 
performance 
• Compare the 
effectiveness of your 
marketing channels
Competitors Report 
31 
Analyze how you compare to your competitor’s online presence.
Typical Student’s Journey 
32

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10 Things Universities Should Know About Inbound Marketing

  • 1. 10 Things Universities Should Know About Inbound Marketing
  • 2. 2 More Inbound Marketing Stats
  • 3. #1 People Don’t Research the Way They Used to 4 44% of direct mail is never opened 86% skip TV commercials 91% unsubscribe from emails 200 Million say “do not call”
  • 4. of prospective students view college website via mobile devices of students find college websites to be a reliable sources of information of students used social media when deciding to where to enroll 5 #2 Internet Has Become The Authority of consumers research online before making a major purchase
  • 5. 6 #3 There are Opportunities for Universities who Take Internet Marketing Seriously
  • 6. 7 #3 There are Opportunities for Universities who Take Internet Marketing Seriously
  • 7. #4 Outbound Marketing: When the Brand Interrupts What is Outbound Marketing When Brands Interrupt What You Want to Do With What They Want You to Buy
  • 8. 9 #5 Inbound Marketing: When the Brand Adds Value to the Client’s Research Process Inbound Marketing When Brands Attract Customers by Being More Useful Online Than Their Competitors - Answer the questions of non-traditional students - Best Jobs for Mom’s Re-entering the Workforce - Best opportunties to qualify for a PTCC - 5 Things Nurses Should Know Before Getting an Online Degree - 5 Mistakes People Make When Getting an Online Degree - Best Advice on How to Get a Job After the Army - 10 Things You Should Do Before Your Service Ends in the Navy - Answer them on Social Media - Facebook - Google+ - Twitter - YouTube
  • 10. #7 Attract Students Through Useful Content Paid Results: “online MBA” costs $59/click 2nd Organic Result: Reoccurring asset, will continue to appear year after year 11
  • 11. #8 Use Social Media to Promote Useful Content • Social media has a 100% higher lead-to- close rate than outbound marketing. (State of Inbound Marketing, 2012) • Companies that acquired customers from Facebook: B2C is 77% and B2B is 43%. (State of Inbound Marketing, 2012)
  • 12. #8 Beware of Trying to Use Social Media for Outbound Marketing • Auto-posting to Facebook decreases likes and comments by 70%. (Digital Buzz Blog 2012)
  • 13. 14 #9 Use Calls to Action and Premium Content to Convert Visitors to Leads
  • 14. 15 Convert Visitor to a Lead Meet Professors Student Success Stories Info on Campus Visit #10 Nurture Leads Through Offers and More Premium Content Push towards “apply now” Info on Financial Aid
  • 16. Where you can download these slides: bit.ly/ @aj613 | ajsingerstudios.com | adam@ajsinger.com
  • 17. 18 Inbound Marketing and Search Engine Optimization 1.Relevant 2.Local 3.Authoritative of global Internet users research products online before making a big purchase. (Retailing Today, 2013)
  • 18. 1.Learn what terms students use when searching (AdWords, Market Samurai, etc.) 2.Learn what terms are not too competitive to be attained (moz.com) Be the Search! 3.Make sure your website is set up to effectively tell Google what you do (title tags, alt tags, etc.) #4 What is Relevant
  • 19. Moz.com/Local schema.org #5 Local: Make Sure Google Knows Where You Are
  • 20. What is Authority? • Who links to your website? • How many sites link to your website? • How often is your page shared on social media? • Who shares it on social media?
  • 21. How to Establish Authority • Blog • ContentPlus published that blogs give websites 434% more indexed pages and 97% more indexed links. • 92% of companies who blogged multiple times a day acquired a customer through their blog. (HubSpot State of Inbound Marketing, 2012) • Create Premium Content - things worth sharing and linking to • eBooks • White Papers • Infographics • Webinars • E-mail things that people want to get, not to advertise
  • 22. 23 HubSpot Tools Overview 2
  • 23. Keywords 24 Discover which keywords will bring the best organic traffic to your site and analyze your paid search campaigns. • Track which keywords drive the best visitors & leads • View difficulty, current rank and search volume • Get recommendations for low-hanging fruit • Compare your rankings to competitors
  • 24. Blogging 25 Create long-lasting marketing assets by publishing blog articles optimized to get found and generate leads. • Create content to develop your thought leadership and get found online • View detailed SEO recommendations for improving your content as you type • Automatically publish to your social media accounts
  • 25. Call to Action Build professional CTAs in minutes to convert your visitors into leads, complete with A/B testing. • Build CTAs or upload your own custom images • Display CTAs on your pages, blog posts and emails • Display Smart CTAs based on contact properties
  • 26. Landing Pages 27 Capture inbound leads through your website with landing pages that are easy to customize and track. • Build optimized landing pages in minutes without a developer • Choose from multiple templates • View detailed conversion analytics • Integrate with your CTAs, contacts and social media accounts easily
  • 27. Email Marketing 28 Send personalized, beautiful emails that your prospects will look forward to receiving and measure which messages are most effective. Collect valuable information on your leads for segmentation, personalization, and follow up by your sales team • Personalize your message, sender, and subject lines • View detailed engagement analytics • Choose from a variety of pre-tested templates
  • 28. Workflows Automation App Trigger email messages and activities within your contact records to automate your email marketing strategies. • Trigger emails, actions in your Contacts database & webhooks • Create custom lead scoring • Move leads easily to different workflows and lists • View detailed engagement data
  • 29. Sources 30 Analyze which of your marketing activities are driving the highest ROI in terms of visits, leads, and students. • Track how your marketing is performing in terms of visitors, leads & students • Measure the ROI of your marketing campaigns • Drill into detailed reports on your performance • Compare the effectiveness of your marketing channels
  • 30. Competitors Report 31 Analyze how you compare to your competitor’s online presence.