Circle K is a convenience store chain based in Laval, Quebec, Canada with total revenues of $3.1 billion and net income of $94 million. The team studied Circle K's employee turnover problem by researching the gas station industry, contacting the company, and discussing factors that impact turnover related to compensation, benefits, selection, training, and management. The team formulated recommendations around improving compensation, screening interviews, centralized training, and providing management tools.