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AMERMS Workshop 13: Cutting Edge in SPM (PPT by Refilwe Mokoena)

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Microcredit Summit Campaign
Microcredit Summit Campaign

FULL TITLE: What is the Cutting Edge in Managing and Measuring Social Performance? ROOM: Tsavo A Translated session: English & French PANEL: Chair: Mr. Christian Loupeda, Director Imp-Act Consortium, Freedom from Hunger (FFH), USA Panelist: Mr. Abebual Zerihun Demilew, Research Manager, BRAC, Uganda Panelist: Ms. Refilwe Mokoena, Research & Development Manager, Small Enterprise Foundation (SEF), South Africa Panelist: Ms. Ging Ledesma, Manager of Social Performance, Oikocredit, The Netherlands

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SPM in Practice: Defining and Managing Key Operational Activities Small Enterprise Foundation, South Africa
SEF at a glance… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SPM at SEF: building successful clients ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SPM at SEF
SPM at SEF: building successful clients ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example of PRIDE Reflection Report ,[object Object],[object Object],[object Object]
Defining and Standardizing Key Operational Activities (KOAs) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define KOA and expected outcome ,[object Object],[object Object],[object Object],[object Object],KOA Rationale & expected outcome Client Solidarity Centre Meeting Centre meetings are the place where financial transactions are made, problems identified and DF support given. Making these focused and efficient is important. Start and finish on time – meeting is efficient Good attendance, savings, repayments – financial transactions happen efficiently Good facilitation by CLS Clients learn from attending Problem solving Improves centre/group solidarity
Monitoring and managing KOAs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Results from KOA Checklist
Challenges and way forward ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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AMERMS Workshop 13: Cutting Edge in SPM (PPT by Refilwe Mokoena)