The document discusses Abinitio's managed services for remote infrastructure management, including services like remote monitoring and maintenance of IT systems to improve availability and reduce costs. It also outlines the benefits of remote infrastructure management services for businesses in terms of skills availability, reduced costs, and optimized resource use. Finally, it provides an overview of the growth of the remote infrastructure management industry in India.

1. Abinitio Presentation Nishant Varshney

2. Businesses Proposition Omnitech InfoSolutions Ltd is an ISO 9001:2008 certified company Managed Service Provider and Global leaders in providing technology related services in the area of Business Availability and Business Continuity Services Performance Management Remote Management Infrastructure Management Disaster Recovery Value added customized solutions that helps organizations achieve higher efficiencies and prosper Enable organizations to derive higher Productivity, Predictability & Profitability for their competitive business

3. Understanding of IMS Rapid change in technologies with the changing market scenarios Businesses and the infrastructure that supports IT organizations are expected to deliver 365 days, 24 hours a day, 7 days a week Ensure higher availability of IT infrastructure while reducing the cost of management IMS Services: Remote Infrastructure Management Services (RIMS) Data Centre Services Technical Help Desk Onsite Technology Support

4. Understanding of RIMS Services Remote operations solution automates the process of IT infrastructure administration Manage maintenance schedules and administrative tasks Offering customized suite of Remote Infrastructure (RI) services for end-to-end support with guaranteed SLA to organizations Proactive Alerts Technical experts can analyze performance trends Pro-actively identifies capacity requirements for IT infrastructure Rapid resolution/Higher SLA Access to Highly skill resources Lower Costs Important features: Platform Independent Agent less Architecture Quick Deployment Customized Reports SMS/Email based Alerts

5. RIM Business Value Skill availability Better ROI on IT investments Risk mitigation Right sizing of the resources for increased business value Effective and optimized portfolio of third party contracts Proactive support Reduced total cost of ownership Flexibility Improvisation of service level management Extended-hour global delivery for infrastructure outsourcing

6. IMS/RIMS business and growth Managing all of IT remotely through advanced telecommunications technologies and Internet is perhaps that works in favor of RIM NASSCOM estimates suggest that the global addressable market for RIM services currently stands somewhere between $96-104 billion. Recent findings show that up to $26-28 billion’s worth of IT infrastructure management services could be off-shored, out of which up to 50% or $13-15 billion is likely to be contributed by India by 2013 Recent industry numbers indicate that the Indian RIM services market stood at roughly Rupees 550 crores in 2008 and is likely to grow at a CAGR of 30% over the next five years The banking and financial services sector has been the early and possibly the most extensive adopter of RIM services in India

7. Major Players Big Players HCL Comnet Wipro infotech and technologies Patni Computers IBM Niche Players Mindtree CSS Netmagic Omnitech Zensar Hexaware Technologies

8. Macro Understanding The Pre-Sales consultants are measured on their ability to design and then articulate bid-winning solutions to potential clients Working in partnership with different teams from sales to technical they need to consistently demonstrate innovation and accuracy in equal measures Ability to influence the outcome of sales proposal through technical innovation and differentiation Customer retention Role by becoming a trusted advisor to the clients and they become an indispensable part of the account management team Business Stakeholders Internal Teams Presales Consultant Business Head Financial Controller Solution Architect Technical Team Design Team Client Stakeholders Flash Team Prospective Clients Key Account Manager

9. Expectations Working with Product Management and Marketing to help define/refine sales messages and ensure sales packages are developed and messages communicated to sales team Developing a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible Becoming a Presales consultant with a high technical acumen and business values Acquiring real expertise on the products or solutions, exhibit confidence and develop trust with the people who need to decide if they will choose vendor A or B Learning new curves technology or business wise Adding flavors to my skills by getting trainings on Business Intelligence Tool (BO XI) or data warehousing

10. Primary Focus Areas Map the existing “AS IS” and should be able to visualize "TO BE" system scenario at a concept level For large (value, size, complexity and strategic importance) proposals use-cases are a must, followed by WBS. Project WBS MPP is based on that capturing non-functional requirements. Understanding strategic importance and analyze business requirements and it’s impact on the solution R&D on the latest innovations, tools and solutions available in the market, this study would also expose us to new requirements in the market and marketing tools Presales consultants must win trust and confidence of the customer and channelize the deliberations properly

11. Organization Chart

12. Presales Activities Managing Requirement which includes feasibility study, documentation, conceptualize solution along with mind maps and contextual diagrams Estimation process making use of vigil estimation techniques Decision on Project development methodology and project development workflow Schedule a meeting with relevant stakeholders to review the proposal and estimates Finalize Proposal and estimates Proposal walkthrough to the client Requirement Mgmt Feasibility Study Documentation (SRS, Use cases) Wireframe & Concept Maps Approach Presentation Activity Chart & Estimation Process Review and Approval Formal Proposal Presentation Proposal Walkthrough Demonstrating POC & Other Products UAT Post Implementation Pipeline Management Manage Communication RCA & Best Practices Internal Training & Recruitments

13. Presales Processes

17. Value Addition Developing good relationship with the prospects Exhibiting real expertise on the available products or solutions that caters prospect’s requirement Mapping the business processes to functional requirement Understand what & how and be responsible and communicate

18. Key Result Areas Provide the required level of Technical assistance to Partners and their prospects during initial commercial engagement Provide customer centric demonstrations Provide an effective link between Sales and Operations Manage and maintain pre-sales Technical documentation Develop & deliver required Sales Technical Support training Ensure that all meeting notes and requirements documentation are completed and linked to partner/customer information To be available as a knowledge source to provide partners, prospects and customers with fundamental experience and advice within all business areas served Provide feedback on market or technology developments

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