Seminar Part One: Integration or Isolation?Precedent
The document outlines the agenda for the Digital Finance Forum 2012 conference. It includes presentations on topics like rich media, blogging, social networks, mobile and website innovation. There will also be breakout discussion sessions and a presentation on effective digital strategy. The event aims to discuss challenges and opportunities around using digital channels in the financial services sector.
Mark Sherwin & Cory Hughes share the importance of organisations being 'transformational', providing tips and support to help businesses embed their digital strategy into their wider business strategy to deliver results across all business areas.
Prec fin forum-pt2-social-mobile-websitesPrecedent
This document summarizes a digital finance forum that took place in February 2012. It covered several topics related to digital strategies for financial services companies, including using rich media, blogging, social networks, mobile technologies, and website innovation. Presentations were given on each topic with discussion points. The forum aimed to help financial institutions develop effective digital strategies while addressing compliance issues.
Membership Seminar Edinburgh December 2012Precedent
The document summarizes a membership seminar discussing challenges faced by membership organizations and potential digital solutions. The seminar covered topics like using digital tools throughout the member lifecycle to drive revenue, engage members with content and communities, and leverage mobile and global opportunities. It also discussed how a digital approach could help membership organizations meet challenges along the curve of digital engagement.
This Summit explored technological innovation across the financial services sector, from developments in established tier-1 firms to the disruptive innovators within the start-up community that are reshaping the FS market. The summit was geared for senior technologists, business leaders, innovators and investors, and will bring these key stakeholders together for knowledge exchange, discussion and cross-pollination.
Core conference topics included:
• Landscape: Social, Geo-political & Financial
• Regulation: GDPR, PSD2, Open Banking & APIs
• Customer Strategy: UX, Data Insight, Marketing & ML
• Emerging Tech: Blockchain, Analytics, AI & Payments
• National Strategy: Skills, Funding, Collaboration & Cyber Security
• Infrastructure: IT, Digital, Cloud & Mobile
Innovating services for the NEXT wave of micro-business - business innovation...Claro Partners Inc.
A new wave of micro-businesses is emerging. We are going through turbulent times in which interconnectivity and rising socioeconomic complexity make it increasingly difficult for large corporations to adapt and build long-term strategies. Meanwhile, individuals are leveraging networks, crowd-funding, and new platforms to create informal and micro-enterprises that better respond to, and thrive in, our unstable business environment. Microbusiness is not a niche, but often overlooked and definitely underserved. In most countries it represents over 70% of employment, and is the world’s fastest growing sector of the economy as new forms are emerging, like micro-manufacturers and parallel entrepreneurs.
Structure
In this workshop we will provide insights into this new wave of micro-businesses and their unmet needs. Then small groups will work together to create services that solve for their specific challenges in new ways. Together we will answer the question: How can we design better services that meet the real needs of today’s micro-business?
Digital Transformation - How the world is changing for youIlesh Mistry
Digital Transformation is changing the world and in your industry. It's not all about technology, but having a strategy to move forward, innovate and not be left behind.
This presentation talks through what a transformation strategy is, some of the challenges you will face, technologies to be looking out for and key takeaways if you're looking to transform your company into the next era.
Seminar Part One: Integration or Isolation?Precedent
The document outlines the agenda for the Digital Finance Forum 2012 conference. It includes presentations on topics like rich media, blogging, social networks, mobile and website innovation. There will also be breakout discussion sessions and a presentation on effective digital strategy. The event aims to discuss challenges and opportunities around using digital channels in the financial services sector.
Mark Sherwin & Cory Hughes share the importance of organisations being 'transformational', providing tips and support to help businesses embed their digital strategy into their wider business strategy to deliver results across all business areas.
Prec fin forum-pt2-social-mobile-websitesPrecedent
This document summarizes a digital finance forum that took place in February 2012. It covered several topics related to digital strategies for financial services companies, including using rich media, blogging, social networks, mobile technologies, and website innovation. Presentations were given on each topic with discussion points. The forum aimed to help financial institutions develop effective digital strategies while addressing compliance issues.
Membership Seminar Edinburgh December 2012Precedent
The document summarizes a membership seminar discussing challenges faced by membership organizations and potential digital solutions. The seminar covered topics like using digital tools throughout the member lifecycle to drive revenue, engage members with content and communities, and leverage mobile and global opportunities. It also discussed how a digital approach could help membership organizations meet challenges along the curve of digital engagement.
This Summit explored technological innovation across the financial services sector, from developments in established tier-1 firms to the disruptive innovators within the start-up community that are reshaping the FS market. The summit was geared for senior technologists, business leaders, innovators and investors, and will bring these key stakeholders together for knowledge exchange, discussion and cross-pollination.
Core conference topics included:
• Landscape: Social, Geo-political & Financial
• Regulation: GDPR, PSD2, Open Banking & APIs
• Customer Strategy: UX, Data Insight, Marketing & ML
• Emerging Tech: Blockchain, Analytics, AI & Payments
• National Strategy: Skills, Funding, Collaboration & Cyber Security
• Infrastructure: IT, Digital, Cloud & Mobile
Innovating services for the NEXT wave of micro-business - business innovation...Claro Partners Inc.
A new wave of micro-businesses is emerging. We are going through turbulent times in which interconnectivity and rising socioeconomic complexity make it increasingly difficult for large corporations to adapt and build long-term strategies. Meanwhile, individuals are leveraging networks, crowd-funding, and new platforms to create informal and micro-enterprises that better respond to, and thrive in, our unstable business environment. Microbusiness is not a niche, but often overlooked and definitely underserved. In most countries it represents over 70% of employment, and is the world’s fastest growing sector of the economy as new forms are emerging, like micro-manufacturers and parallel entrepreneurs.
Structure
In this workshop we will provide insights into this new wave of micro-businesses and their unmet needs. Then small groups will work together to create services that solve for their specific challenges in new ways. Together we will answer the question: How can we design better services that meet the real needs of today’s micro-business?
Digital Transformation - How the world is changing for youIlesh Mistry
Digital Transformation is changing the world and in your industry. It's not all about technology, but having a strategy to move forward, innovate and not be left behind.
This presentation talks through what a transformation strategy is, some of the challenges you will face, technologies to be looking out for and key takeaways if you're looking to transform your company into the next era.
Enterprise architecture (EA) aims to holistically lead organizations through disruptive changes by identifying how to execute changes to achieve desired business outcomes. EA provides business and IT leaders with recommendations to adjust policies and projects. The document discusses the need for EA to bridge gaps between business and IT, digital natives and digital immigrants, and strategy and execution. It also recommends that organizations start a business-focused dialogue, collaborate to change culture, nurture architecture talent, focus on customers, and deliver capabilities in varied speeds and methods.
The 6 challenges behind Digital Transformation #M2CHUB INSTITUTE
The document discusses the challenges of digital transformation. It identifies 6 key challenges companies face: customer experience and marketing, technology, data, measurement, people and organization, and leadership. For each challenge, it provides examples of how companies can overcome issues related to culture and skills, innovation, tools and talent. The overall message is that digital disruption is accelerating, and companies must adapt their strategies, organizations, and leadership to keep pace with an exponential rate of technological change.
JETbox: Your Digital Transformation JourneyBill Jobes
Technology will never stop evolving. It can be daunting and scary to think about digitally transforming your business. JETbox makes digital transformation in every type of business actionable, yet straightforward by putting everything organizations need in the perfect green box. There are six coded levels in the JETbox journey, each with step-by-step instructions. The levels launch new and old organizations through what digital transformation means to them. An extensive analysis of how you do business today fosters innovation of processes only digital transformation can bring.
Don’t forget to sign up at JETBOX.SOLUTIONS to get started on your digital transformation journey today!
Gual Barwell - Holler, Christian Bartens - Datalicious, Barry Mowszowski - Starcom. Spoke at a NSW Youngbloods' event coined 50 Shades of Grey at Holler Sydney. In an effort to shed light on what big data means to the media and creative industries. How we can improve our consultative approach with clients to enhance their data programs as well as better leverage data to create quantifiable media and creative insights.
Opening Keynote: What is Digital Transformation, Really? InnoTech
The document provides an overview of a keynote presentation by Jim Stikeleather on digital transformation. The presentation discusses how digital transformation goes beyond just improving efficiency and involves innovating business models, products/services, and processes to create new value. It also highlights how digital technologies are forcing organizations to re-evaluate traditional operating models and move toward more dynamic and adaptable models to stay competitive. The presentation argues that IT departments play a key role in enabling firms to innovate and evolve with information-driven value creation.
The exponential pace of change is continuing in the Digital Economy. Just as you were getting used to making web, mobile, social, cloud and analytics work in your businesses, along comes the next set of super-disruptors.
Novaglo is a digital business consulting firm that helps organizations transform through openness, innovation, and adapting to digital technologies. The document discusses Novaglo's approach of helping clients evaluate processes, promote open communication, form long-term relationships, and make work effective in today's digital world. Novaglo emphasizes that technology is simply a tool and that its impact depends on how it is used.
Financial services 2.0 Innovation, Disruption, Automation and TrustBob Bonomo
The document discusses the evolution of financial services (Financial Services 2.0) driven by innovation, disruption, automation, and rebuilding trust through technologies like blockchain, distributed ledgers, peer-to-peer networks, big data, artificial intelligence, the Internet of Things, and smart contracts. It outlines how these technologies are driving changes in business models, forcing corporations to adapt, and creating implications across the economy, technology, and financial services industry. Specifically, it notes that business models will evolve through distributed ledgers, digital identity, smart contracts, and embracing the "Internet of Value." Corporations will need to adapt through more software/smart contracts, skilled staff, agility, and disrupting disruptors. Implications include transition
Visual aid for Christie Smith's SXSW 2016 Presentation "Maximizing Human Potential"
Did you know that Twitter’s tech division is 90% male and 92% white and Asian? Or that Google’s tech unit is 83% male and 94% white and Asian—with an overall staff that is 70% male and 91% white and Asian? Quite simply, these companies are holding themselves back from maximum corporate performance. While this problem is not new, Deloitte Digital has identified an unusual solution and approach to the problem. By combining community and influencer identification and engagement, culture and brand building, with Deloitte's mastery of organizational management, we've come up with an arsenal of tactics that virtually any company can adopt to boost their bottom line.
This presentation will answer these three questions:
o How does diversity improve the bottom line?
o What does diversity mean to a mostly white male company?
o How do digital marketing tactics come together with diversity and inclusion initiatives for real change, inside and out?
Digital Transformation - Rethink The Business in The Digital Age
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.
It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.
www.heruwijayanto.com
Deloitte and Adobe have a long history of partnership and collaboration to provide digital marketing and user engagement solutions to organizations. They combine Deloitte's expertise in digital strategy, implementation, and industry insights with Adobe's comprehensive digital marketing technologies and software. This allows them to help clients transform their marketing, content delivery, and user experiences across channels to better engage customers and users.
Boudewijn Wildeman, Head of Global Digital Center of Excellence at DLL, gave a keynote presentation about driving the digital agenda of a globally active corporate. He discussed 4 digital challenges organizations face: 1) B2B is not ready for B2C standards, 2) issues with data availability and quality, 3) ability to create compelling experiences at scale, and 4) attracting the new breed of employees. He then outlined 4 imperatives for the year: 1) an enabling customer engagement platform, 2) standardizing and automating processes, 3) digital-based service business models, and 4) transformational thinking. In closing, he argued that B2B digital transformation is key for company survival though
This presentation is from november 2011.
Presentation for an international group of top managers at Manpower Group Solutions to create awareness how social media can be used as business tools.
2013 03-05 competitive advantage of digital transformationMartin Hack
Digital maturity matters
It matters in every industry
And the approaches that digitally mature companies use can be adopted by any company that has the leadership drive to do so
The future is arriving quickly. Take action now to create your own digital advantage
The term Digital Transformation is everywhere. Whether it's thrust upon our employees or communicated to us by Thought Leaders. But what does it all mean? Our Slideshare covers your basic guide to understanding the term.
كيف يمكن لمنظمات المجتمع المدني ومؤسسات القطاع العام معالجة تحديات التحول الر...Charity Innovation
الفرص والمخاطر وأفضل الممارسات لتحسين كفاءة العمليات وإدارة المشاريع
سارة لويز قيرتيقرتز - مستشار أول، مؤسسة كابجميني، ألمانيا
• الاستخدام الذكي لتكنولوجيا المعلومات والاتصالات ومستجدات الحوسبة السحابية
ماندي كامبف - مستشار إدارة مشاريع التحول، مؤسسة كابجميني، ألمانيا
Discovery-Driven Digital Transformation - clark boyd 2021Clark Boyd
Digital transformation is amorphous for most of us. Is it about technology? Culture? Business models? New skills?
In reality, digital transformation will mean something different to every business. But that means a lot of important details slip through the cracks.
This presentation aims to add some shape to the digital transformation process with the discovery-driven methodology proposed by Rita McGrath at Columbia University Business School.
Expert talk strategic building blocks for the digital transformation strategyDavid Terrar
The document discusses strategic building blocks for digital transformation. It outlines the digital enterprise wave driven by technologies like cloud, social, and mobile. To successfully transform, companies need a digital mindset and thinking, not just point solutions. The 8 key strategic building blocks for digital transformation are discussed and include culture, leadership, continuous reinvention, getting creative, and balancing internal and external efforts. Design thinking is also emphasized.
Digital Transformation - another buzzword around the globe, is it? Well, it is a trend of course, but, all of trends has some reason behind them. So, what Digital Transformation stands for? What is transformed? How the transformation is done? Why do we need to transform something? This presentation focuses on answering these questions and understanding what stands behind the trend called Digital Transformation from user experience point of view.
The document provides an overview and analysis of the digital offerings of major retail banks in Luxembourg based on a benchmarking study conducted by Deloitte.
The study evaluated 10 retail banks across 5 dimensions (onboarding, content/functionalities, design/ergonomics, navigation, and safety/security) and identified 3 groups of performers: leaders, medium performers, and clear sub-performers. While leaders demonstrated some best practices, all banks can still improve the customer experience and drive efficiency through digital.
The benchmark highlights areas for improvement such as streamlining the onboarding process, increasing the use of digital channels to lower costs, providing customized and targeted digital content, and adopting innovative strategies from global leaders.
Daring to be Digital webinar january 2014Precedent
The document discusses a webinar on digital transformation. It notes that organizations must evolve from marketing-centric views of the web to business-wide digital strategies. Those that do not fundamentally transform are becoming irrelevant. True digital transformation requires changing the entire organization, not just adding online features. The webinar will explore topics like harnessing crowdsourcing, new business models, mobile technology, and the internet of things. Organizations must articulate how digital transformation delivers value across goals to gain support and measure progress through initiatives every 3-5 months.
BHF Digital Transformation webinar 28th May 2015 Precedent
Digitally transforming the UK’s No.1 Heart Charity – the British Heart Foundation’s (BHF) amazing journey to reach their 2020 goal
December 2014 marked the launch of the BHF’s brand new digital transformation. Built in Sitecore, the website acts as a key driver towards their 2020 strategy: to fund more cutting edge medical research and win the fight against heart disease. Since its launch, the results have been mind-blowing.
As a NFP organisation, you need intelligent digital solutions that drive real value at a low cost by delivering a great customer experience to ensure your ongoing success. You must be more engaging, transparent and responsive than ever before. The looming question is, where to start?
During this webinar, Lindsay Herbert, Global Head of Digital at Precedent will explore the BHF’s four steps to their digital transformation:
• Users driving the digital journey
• Integrating systems for a single customer view
• Defragmenting the digital experience
• Empowering and enabling people to take action and raise money
We will share the fantastic results the BHF have seen, including in their first month a 277% increase in donations from December 2013, to leave you inspired to drive digital change in your NFP organisation
Enterprise architecture (EA) aims to holistically lead organizations through disruptive changes by identifying how to execute changes to achieve desired business outcomes. EA provides business and IT leaders with recommendations to adjust policies and projects. The document discusses the need for EA to bridge gaps between business and IT, digital natives and digital immigrants, and strategy and execution. It also recommends that organizations start a business-focused dialogue, collaborate to change culture, nurture architecture talent, focus on customers, and deliver capabilities in varied speeds and methods.
The 6 challenges behind Digital Transformation #M2CHUB INSTITUTE
The document discusses the challenges of digital transformation. It identifies 6 key challenges companies face: customer experience and marketing, technology, data, measurement, people and organization, and leadership. For each challenge, it provides examples of how companies can overcome issues related to culture and skills, innovation, tools and talent. The overall message is that digital disruption is accelerating, and companies must adapt their strategies, organizations, and leadership to keep pace with an exponential rate of technological change.
JETbox: Your Digital Transformation JourneyBill Jobes
Technology will never stop evolving. It can be daunting and scary to think about digitally transforming your business. JETbox makes digital transformation in every type of business actionable, yet straightforward by putting everything organizations need in the perfect green box. There are six coded levels in the JETbox journey, each with step-by-step instructions. The levels launch new and old organizations through what digital transformation means to them. An extensive analysis of how you do business today fosters innovation of processes only digital transformation can bring.
Don’t forget to sign up at JETBOX.SOLUTIONS to get started on your digital transformation journey today!
Gual Barwell - Holler, Christian Bartens - Datalicious, Barry Mowszowski - Starcom. Spoke at a NSW Youngbloods' event coined 50 Shades of Grey at Holler Sydney. In an effort to shed light on what big data means to the media and creative industries. How we can improve our consultative approach with clients to enhance their data programs as well as better leverage data to create quantifiable media and creative insights.
Opening Keynote: What is Digital Transformation, Really? InnoTech
The document provides an overview of a keynote presentation by Jim Stikeleather on digital transformation. The presentation discusses how digital transformation goes beyond just improving efficiency and involves innovating business models, products/services, and processes to create new value. It also highlights how digital technologies are forcing organizations to re-evaluate traditional operating models and move toward more dynamic and adaptable models to stay competitive. The presentation argues that IT departments play a key role in enabling firms to innovate and evolve with information-driven value creation.
The exponential pace of change is continuing in the Digital Economy. Just as you were getting used to making web, mobile, social, cloud and analytics work in your businesses, along comes the next set of super-disruptors.
Novaglo is a digital business consulting firm that helps organizations transform through openness, innovation, and adapting to digital technologies. The document discusses Novaglo's approach of helping clients evaluate processes, promote open communication, form long-term relationships, and make work effective in today's digital world. Novaglo emphasizes that technology is simply a tool and that its impact depends on how it is used.
Financial services 2.0 Innovation, Disruption, Automation and TrustBob Bonomo
The document discusses the evolution of financial services (Financial Services 2.0) driven by innovation, disruption, automation, and rebuilding trust through technologies like blockchain, distributed ledgers, peer-to-peer networks, big data, artificial intelligence, the Internet of Things, and smart contracts. It outlines how these technologies are driving changes in business models, forcing corporations to adapt, and creating implications across the economy, technology, and financial services industry. Specifically, it notes that business models will evolve through distributed ledgers, digital identity, smart contracts, and embracing the "Internet of Value." Corporations will need to adapt through more software/smart contracts, skilled staff, agility, and disrupting disruptors. Implications include transition
Visual aid for Christie Smith's SXSW 2016 Presentation "Maximizing Human Potential"
Did you know that Twitter’s tech division is 90% male and 92% white and Asian? Or that Google’s tech unit is 83% male and 94% white and Asian—with an overall staff that is 70% male and 91% white and Asian? Quite simply, these companies are holding themselves back from maximum corporate performance. While this problem is not new, Deloitte Digital has identified an unusual solution and approach to the problem. By combining community and influencer identification and engagement, culture and brand building, with Deloitte's mastery of organizational management, we've come up with an arsenal of tactics that virtually any company can adopt to boost their bottom line.
This presentation will answer these three questions:
o How does diversity improve the bottom line?
o What does diversity mean to a mostly white male company?
o How do digital marketing tactics come together with diversity and inclusion initiatives for real change, inside and out?
Digital Transformation - Rethink The Business in The Digital Age
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.
It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.
www.heruwijayanto.com
Deloitte and Adobe have a long history of partnership and collaboration to provide digital marketing and user engagement solutions to organizations. They combine Deloitte's expertise in digital strategy, implementation, and industry insights with Adobe's comprehensive digital marketing technologies and software. This allows them to help clients transform their marketing, content delivery, and user experiences across channels to better engage customers and users.
Boudewijn Wildeman, Head of Global Digital Center of Excellence at DLL, gave a keynote presentation about driving the digital agenda of a globally active corporate. He discussed 4 digital challenges organizations face: 1) B2B is not ready for B2C standards, 2) issues with data availability and quality, 3) ability to create compelling experiences at scale, and 4) attracting the new breed of employees. He then outlined 4 imperatives for the year: 1) an enabling customer engagement platform, 2) standardizing and automating processes, 3) digital-based service business models, and 4) transformational thinking. In closing, he argued that B2B digital transformation is key for company survival though
This presentation is from november 2011.
Presentation for an international group of top managers at Manpower Group Solutions to create awareness how social media can be used as business tools.
2013 03-05 competitive advantage of digital transformationMartin Hack
Digital maturity matters
It matters in every industry
And the approaches that digitally mature companies use can be adopted by any company that has the leadership drive to do so
The future is arriving quickly. Take action now to create your own digital advantage
The term Digital Transformation is everywhere. Whether it's thrust upon our employees or communicated to us by Thought Leaders. But what does it all mean? Our Slideshare covers your basic guide to understanding the term.
كيف يمكن لمنظمات المجتمع المدني ومؤسسات القطاع العام معالجة تحديات التحول الر...Charity Innovation
الفرص والمخاطر وأفضل الممارسات لتحسين كفاءة العمليات وإدارة المشاريع
سارة لويز قيرتيقرتز - مستشار أول، مؤسسة كابجميني، ألمانيا
• الاستخدام الذكي لتكنولوجيا المعلومات والاتصالات ومستجدات الحوسبة السحابية
ماندي كامبف - مستشار إدارة مشاريع التحول، مؤسسة كابجميني، ألمانيا
Discovery-Driven Digital Transformation - clark boyd 2021Clark Boyd
Digital transformation is amorphous for most of us. Is it about technology? Culture? Business models? New skills?
In reality, digital transformation will mean something different to every business. But that means a lot of important details slip through the cracks.
This presentation aims to add some shape to the digital transformation process with the discovery-driven methodology proposed by Rita McGrath at Columbia University Business School.
Expert talk strategic building blocks for the digital transformation strategyDavid Terrar
The document discusses strategic building blocks for digital transformation. It outlines the digital enterprise wave driven by technologies like cloud, social, and mobile. To successfully transform, companies need a digital mindset and thinking, not just point solutions. The 8 key strategic building blocks for digital transformation are discussed and include culture, leadership, continuous reinvention, getting creative, and balancing internal and external efforts. Design thinking is also emphasized.
Digital Transformation - another buzzword around the globe, is it? Well, it is a trend of course, but, all of trends has some reason behind them. So, what Digital Transformation stands for? What is transformed? How the transformation is done? Why do we need to transform something? This presentation focuses on answering these questions and understanding what stands behind the trend called Digital Transformation from user experience point of view.
The document provides an overview and analysis of the digital offerings of major retail banks in Luxembourg based on a benchmarking study conducted by Deloitte.
The study evaluated 10 retail banks across 5 dimensions (onboarding, content/functionalities, design/ergonomics, navigation, and safety/security) and identified 3 groups of performers: leaders, medium performers, and clear sub-performers. While leaders demonstrated some best practices, all banks can still improve the customer experience and drive efficiency through digital.
The benchmark highlights areas for improvement such as streamlining the onboarding process, increasing the use of digital channels to lower costs, providing customized and targeted digital content, and adopting innovative strategies from global leaders.
Daring to be Digital webinar january 2014Precedent
The document discusses a webinar on digital transformation. It notes that organizations must evolve from marketing-centric views of the web to business-wide digital strategies. Those that do not fundamentally transform are becoming irrelevant. True digital transformation requires changing the entire organization, not just adding online features. The webinar will explore topics like harnessing crowdsourcing, new business models, mobile technology, and the internet of things. Organizations must articulate how digital transformation delivers value across goals to gain support and measure progress through initiatives every 3-5 months.
BHF Digital Transformation webinar 28th May 2015 Precedent
Digitally transforming the UK’s No.1 Heart Charity – the British Heart Foundation’s (BHF) amazing journey to reach their 2020 goal
December 2014 marked the launch of the BHF’s brand new digital transformation. Built in Sitecore, the website acts as a key driver towards their 2020 strategy: to fund more cutting edge medical research and win the fight against heart disease. Since its launch, the results have been mind-blowing.
As a NFP organisation, you need intelligent digital solutions that drive real value at a low cost by delivering a great customer experience to ensure your ongoing success. You must be more engaging, transparent and responsive than ever before. The looming question is, where to start?
During this webinar, Lindsay Herbert, Global Head of Digital at Precedent will explore the BHF’s four steps to their digital transformation:
• Users driving the digital journey
• Integrating systems for a single customer view
• Defragmenting the digital experience
• Empowering and enabling people to take action and raise money
We will share the fantastic results the BHF have seen, including in their first month a 277% increase in donations from December 2013, to leave you inspired to drive digital change in your NFP organisation
This document discusses various web application security issues and mistakes made by developers. It describes how Samy created a MySpace worm by adding himself as a friend to users who viewed his profile. It also discusses the Google UTF-7 cross-site scripting hole, how CSS vulnerabilities were exploited to steal MySpace passwords, and emphasizes that SQL injection can be avoided by using parameterized queries or an ORM.
The document discusses the punk rock movement in Ireland in the late 1970s and compares it to the current state of web apps. It notes that punk rock gave creative freedom and allowed anyone to start a band without experience. It cautions that web apps need to solve real problems and deliver value, not just be creative hobbies. The document uses U2 as a case study of a band that started locally but achieved global success due to their attitude, ambition, talent, and willingness to evolve over decades. It draws lessons for web app startups about having a balanced team focused on customers and commercial success rather than just the creators. The document announces a prize for the best business plan for a web app to encourage taking apps
Seminar Part Three: Integration or Isolation?Precedent
The document appears to be from a 2012 digital finance forum hosted by Precedent. It discusses the digital landscape for UK financial services and effective digital strategies. There are quotes provided throughout on topics like the internet, strategy, innovation, and change. The forum covered issues like corporate communications, online communities, and harnessing digital opportunities. Attendees were encouraged to connect on LinkedIn and follow the group's Twitter for future event information.
Seminar Part Two: Integration or isolation?Precedent
This document summarizes a digital finance forum that discussed various topics around digital strategies for financial services. It covered mobile environments and considerations for mobile-first approaches. It also discussed website engagement and how to connect with users on an emotional level through storytelling, gamification and personalization. The forum emphasized understanding customer motivation and context to improve engagement and conversions through digital experiences.
Creating a Social Enterprise: Segmentation’s Critical Role in Uncovering Soci...Brandwatch
Insights don’t happen on accident – they’re the process of thoughtful segmentation, designed to answer complex business questions.
At Dell, they have created a business-first approach to uncovering critical insights for customers through social data, which drives change across the entire enterprise.
Amy Barker, Head of Analytics at Brandwatch and Lizz Martinez, Senior Analysts at Dell Digital Business Services, discuss how segmentation leads to more data-driven decision making, how Dell is using insights from social data as a foundation element for building a comprehensive strategy for their clients, and how you can apply segmentation strategies at your company.
eMedia Technologie is a legacy modernization company founded by software industry experts with over 18 years of experience. It has expertise in areas such as legacy modernization, IT processes optimization, data to business intelligence, e-commerce, mobile computing, and IT security consulting. The company aims to help clients modernize their IT infrastructure and processes through assessments, education, consulting, and project management.
Precedent's Finance Forum - The digital landscape for UK financial services Precedent
This document summarizes a financial services conference that discussed integrating digital strategies. It included presentations on using rich media like YouTube, blogging, social networks, mobile websites, and website innovation. Breakout sessions discussed making blogging more transparent, using social networks to engage audiences, prioritizing quick wins for mobile, and using info-graphics over complex data. The closing presentation discussed developing a unique digital strategy by harnessing employee knowledge and acting quickly through a dedicated team.
The 10 Most Successful Digital Leaders To Watch 2022CIO Look Magazine
In this edition of "The Most Successful Digital Leaders to watch in 2022," we present digital leaders who efficiently facilitate companies digital adoption .
Agile Enterprise Architecture at NordeaMikkel Brahm
Nordea is transforming from a traditional "brick and mortar" bank to a leading digital relationship bank. The bank has adopted an agile approach using SAFe and has established hubs for semi-stable development organizations. Nordea's architecture framework takes a federated approach to define common practices while allowing capability teams flexibility. Simplifying business processes, digitalizing the core banking system, and establishing consistent service APIs and customer data models are keys to enabling faster delivery of new digital services. However, challenges remain from country differences, legacy systems, and transforming culture from a physical to digital focus.
THE DIGITAL ADVANTAGE: HOW DIGITAL LEADERS OUTPERFORM THEIR PEERS IN EVERY INDUSTRY
By Didier Bonnet, Managing Director and Global Practice Leader, Capgemini Consulting
Merger Tech Advisors Presentation July 2012pwegner
MergerTech is an investment bank that specializes in mergers and acquisitions for small and medium-sized technology companies. It aims to help these companies realize the value of their business through leveraging MergerTech's domain expertise. MergerTech prides itself on having expert bankers with over 10 years of experience each and worldwide reach to over 20,000 potential buyers. This leads to the fastest M&A process, greatest certainty of deals closing, and best value for sellers. The document provides details on MergerTech's leadership team and profiles some recent acquisition transactions it has completed.
The document is an agenda for the 12th annual MBA minority student case competition in Cleveland, Ohio hosted by Alternate Hypothesis Consulting. The agenda includes sections on the executive summary, KeyBank's competitive advantages, industry trends, the proposed solution called KeyMet, presentations by team members, return on investment analysis, risks and mitigation strategies, and concluding thoughts.
Canterbury Tech July 2022 - Digital Journey ideas.pdfDouglas Talbot
Talk on digital maturity and complexity with a framework to consider the interrelatedness of organisational functions. Given at Canterbury Tech meetup July 2022.
Includes some digital bad habits and dysfunctions and a reading list for inspiration.
Didier Bonnet: Oracle Open World Presentation on #LeadingDigitalCapgemini
Didier Bonnet, Capgemini Consulting’s global head of digital transformation and coauthor (with MIT’s George Westerman and Andrew McAfee) of the upcoming book Leading Digital, delivered his keynote presentation at Oracle Open World on 30th September in San Francisco. In his keynote session "Leading Digital Transformation Now—No Matter What Business You’re In", Bonnet highlights how large companies in traditional industries—from finance to manufacturing to pharmaceuticals—are using digital to gain strategic advantage. Bonnet also highlights the principles and practices that lead to successful digital transformation based on a two-part framework: where to invest in digital capabilities, and how to lead the transformation.
Digital derbyshire conference & expo 2015 combined presentationsJon Egley
The combined presentations delivered at the Digital Derbyshire Conference & Expo 2025 in Buxton. The conference was managed and delivered by the East Midlands Chamber (Derbyshire, Nottinghamshire and Leicestershire) and was hosted by Jon Egley
Cameron Digital Solutions is a strategic consulting firm that helps small and medium businesses maximize their digital presence; they offer solutions across digital strategy, social media, user experience design, and technology implementation to help clients understand their audience, evaluate goals, and measure success of their digital initiatives; the document provides an overview of CDS's services, methodology, team roles, clients, and contact information.
The document provides information about the "DigIT Europe" conference taking place from 21-23 June 2016 in Amsterdam. The conference will focus on digital business models, product development, and growth through innovation. Over the three days, there will be keynote speeches, panels, case studies and workshops on topics related to digital disruption and transformation. Attendees will include executives such as Chief Digital Officers, Chief Information Officers, and heads of digital from various industries including banking, technology, automotive and energy. The conference aims to help businesses unlock the potential of digital innovation and disruptive technologies to change their operating models and capture value from data and new digital capabilities.
Digital transformation master class for CXOsSandeep Raut
This master class focuses on developing leadership in digital transformation and also provides
insights into aligning digital investments with your business objectives. The participants will be
showcased with topical scenarios, best practices, and global trends in the Digital arena.
Digital Transformation Master Class Workshop for CXOs:
What is Digital Transformation
Difference between digitization and Digital Transformation
How industries are adopting it
Various Technology components of Digital Transformation
Foundational steps of digital maturity assessment & Customer journey mapping
How to drive the Digital Transformation in your organization
Mistakes to avoid & best practices
This Digital Transformation Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 3,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization.
This Powerpoint presentation is only a small preview of our Toolkit.
You can download the entire Toolkit in Powerpoint and Excel at www.domontconsulting.com
Similar to Prec fin forum-pt1-intro-rich-media-blog (20)
Anatomy of a digital project seminar - 8th November, LondonPrecedent
From the sharing economy to the internet of things, digital transformation has become a reality. It is impacting society at every level: from consumer behaviour through to reshaping entire industries. The challenge for many organisations is knowing how to begin.
Our Global Managing Director and Project Management Director provide recommendations on how best to take those first small steps towards beginning your organisation’s programme of transformation, using real case study examples.
Anatomy of a digital project seminar - 20th September, London Precedent
From the sharing economy to the internet of things, digital transformation has become a reality. It is impacting society at every level: from consumer behaviour through to reshaping entire industries. The challenge for many senior business leaders is knowing how to make digital transformation a success in their own organisation.
In this new Precedent seminar, we will show the way.
- The seminar will explore what digital transformation really means and how organisations can build real business value from it.
- We will make sense of the many moving parts required for a successful implementation. We will take you through the business processes, from creating a powerful user-centred digital strategy through to integrating assets deep into your organisation.
- We will provide guidance for both board-level decision makers and delivery leads on the why, when and importantly, how, digital transformation can prepare an organisation for future success.
- The seminar will share tips on getting the most out of your agency partners, what questions you need to ask during the digital transformation process and ultimately, how you can generate real business value.
- By the end of the seminar, you will be inspired with new ideas for transforming your organisation, examples of what success looks like and you will be provided with practical insights on how to make your own digital transformation a success.
IWMW16, Precedent plenary talk from Rob van Tol: 'Managing Change - Leading h...Precedent
Managing change within Higher Education Institutions starts with a change in mindset. Using a variety of client case studies, Rob van Tol demonstrates how Precedent have used digital to help them successfully manage change, and the results this has delivered.
Anatomy of a digital project seminar - 22nd June, LondonPrecedent
From the sharing economy to the internet of things, digital transformation has become a reality. It is impacting society at every level: from consumer behaviour through to reshaping entire industries. The challenge for many senior business leaders is knowing how to make digital transformation a success in their own organisation.
In this new Precedent seminar, we will show the way.
- The seminar will explore what digital transformation really means and how organisations can build real business value from it.
- We will make sense of the many moving parts required for a successful implementation. We will take you through the business processes, from creating a powerful user-centred digital strategy through to integrating assets deep into your organisation.
- We will provide guidance for both board-level decision makers and delivery leads on the why, when and importantly, how, digital transformation can prepare an organisation for future success.
- The seminar will share tips on getting the most out of your agency partners, what questions you need to ask during the digital transformation process and ultimately, how you can generate real business value.
- By the end of the seminar, you will be inspired with new ideas for transforming your organisation, examples of what success looks like and you will be provided with practical insights on how to make your own digital transformation a success.
Digital Transformation 'Before and After' seminar 13th April, LondonPrecedent
Evidenced by ‘before and after’ case studies from famous brands and major organisations, Tim O'Donnell (Operations Director) and Donatella Huijts (Client Director) will explore how you can build a digital culture and achieve your organisation’s own digital transformation.
You’ll learn about:
The three stages of digital transformation
The top six global trends affecting all sectors and industries
How to craft your own digital vision in order to enhance customer experience, gain competitive advantage, improve engagement and drive down the cost to serve
Tim and Donatella will also share behind-the-scenes insights from Precedent's own transformation programmes, working with clients such as the British Heart Foundation, the Association of Optometrists and Anthony Nolan.
CX: Survival of the Fittest seminar 24th February, LondonPrecedent
To survive and flourish in the new digital world it’s not enough to provide desirable products and services - you have to win the hearts and minds of your audiences and distinguish yourselves from the competition.
Whether your customers are members, students, clients, influencers or patients, this seminar will explore the opportunities and challenges in the end-to-end customer journey both online and offline.
Cory Hughes (Head of Consultancy) and Tim O'Donnell (Director of Operations) will explain how you can adapt to your audience's changing needs using our CARE model of CX Fitness.
CULTURE - Who owns the customer experience in your organisation? Why improving your customer experience, firstly means looking inward.
ANALYSIS - What are the key issues and complaints your organisation face? Why understanding and acting on your data can help fix major issues in recruitment, sales and retention.
RATIONAL – What product/service are you providing and how do your customers engage with you? Why meeting and exceeding expectations is critical to maintaining loyalty.
EMOTIONAL – What makes you stand out from the competition? Why injecting personality into your brand and harnessing your customers ‘emotional mind’ will help create life-long advocates.
- See more at: http://www.precedent.com/cxfeb2016#sthash.bsW1xkWZ.dpuf
Digital Transformation 'Before and After' seminar 10th February, EdinburghPrecedent
Evidenced by ‘before and after’ case studies from famous brands and major organisations, Tim O'Donnell (Operations Director) and Rob van Tol (Senior Strategy Consultant) will explore how you can build a digital culture and achieve your organisation’s own digital transformation.
You’ll learn about:
The three stages of digital transformation
The top six global trends affecting all sectors and industries
How to craft your own digital vision in order to enhance customer experience, gain competitive advantage, improve engagement and drive down the cost to serve
Tim and Rob will also share behind-the-scenes insights from Precedent's own transformation programmes, working with clients such as the British Heart Foundation, the University of Aberdeen and BlackRock.
Digital Transformation 'Before and After' seminar - 3rd February, LondonPrecedent
The document discusses how to build a digital culture through digital transformation. It recommends taking transformation in three stages: first making surface-level changes to test bigger transformation; second, transforming the audience experience within constraints; third, transforming internal operations to match the new audience experience. Examples are given of companies like Netflix that underwent successful three-stage transformations, starting with things like streaming tests before overhauling their entire business model. Barriers to transformation are also outlined.
Webinar: Digital transformation 'cure and necessity' - 11th November Precedent
Universities are being forced to change from all directions; regulatory interference, technological innovation, new cultural norms, increased customer expectations, pedagogic experimentation, academic globalisation and galloping academic cost inflation.
Digital transformation, the project to internalise the changes that digital has brought about, is part cure for these, and part a necessary change itself. Its tempo is increasing and more universities are starting the journey. It’s a difficult journey and this webinar will measure the steps that the bold have taken so far, presented by Rob Van Tol, Senior Strategy Consultant at Precedent.
Rob has worked with a range of higher education clients including the University of Aberdeen, Sheffield Hallam University, Edinburgh Business School and the University of Gloucestershire. Rob also co-wrote our latest higher education whitepaper, 'Bums on Seats - the digital battle for students.'
Digital Transformation 'Before and After' seminar - 3rd November, LondonPrecedent
Evidenced by ‘before and after’ case studies from famous brands and major organisations, Lindsay Herbert (Global Head of Digital) will explore how you can build a digital culture and achieve your organisation’s own digital transformation.
You’ll learn about:
- The three stages of digital transformation
- The top six global trends affecting all sectors and industries
- How to craft your own digital vision in order to enhance customer experience, gain competitive advantage, improve engagement and drive down the cost to serve
Lindsay will also share behind-the-scenes insights from Precedent's own transformation programmes, working with clients such as the British Heart Foundation, the University of Aberdeen and Blackrock.
Digital Transformation 'Before and After' - 27th October, LondonPrecedent
Evidenced by ‘before and after’ case studies from famous brands and major organisations, Lindsay Herbert (Global Head of Digital) explores how you can build a digital culture and achieve your organisation’s own digital transformation.
You’ll learn about:
- The three stages of digital transformation
- The top six global trends affecting all sectors and industries
- How to craft your own digital vision in order to enhance customer experience, gain competitive advantage, improve engagement and drive down the cost to serve
Lindsay will also share behind-the-scenes insights from Precedent's own transformation programmes, working with clients such as the British Heart Foundation, the University of Aberdeen and Blackrock.
Digital Transformation 'Before and After' -14th October, EdinburghPrecedent
Evidenced by ‘before and after’ case studies from famous brands and major organisations, Lindsay Herbert (Global Head of Digital) and Cory Hughes (Digital Experience Director) will explore how you can build a digital culture and achieve your organisation’s own digital transformation.
You’ll learn:
- The three stages of digital transformation
- The top six global trends affecting all sectors and industries
- How to craft your own digital vision in order to enhance customer experience, gain competitive advantage, improve engagement and drive down the cost to serve
Lindsay and Cory will also share behind-the-scenes insights from Precedent's own transformation programmes, working with clients such as the British Heart Foundation, the University of Aberdeen and Blackrock.
CX: Survival of the Fittest seminar - 29th September, LondonPrecedent
The document discusses how organizations can improve customer experience (CX) through digital means. It introduces a framework for assessing an organization's CX "fitness level" across culture, analysis, rational needs, and emotional connections. Depending on whether an organization is rated as endangered, exposed, a contender, or a champion, different initial focus areas and next steps are recommended to strengthen CX capabilities with digital. The overall message is that organizations must continually adapt to evolving customer needs to remain competitive.
Digital Transformation 'Before and After' - 24th September, LondonPrecedent
The document discusses how to build a digital culture and undergo digital transformation. It outlines three stages of transformation: surface changes to test bigger changes, transforming the audience experience within constraints, and transforming internal operations to match the new audience experience. Examples are given of companies like Netflix and government agencies that underwent digital transformation, starting with superficial changes and evolving to fully transform internally. The presentation emphasizes the need for organizations to evolve digitally and provides strategies for the transformation process.
IWMW 2015 - Marrying Creativity with Management ComplexityPrecedent
Marrying creativity with Management Complexity
How do you encourage creativity and vision within your organisation, whilst at the same time marrying this to your operational model, budget restrictions and institutional complexities? Rob Van Tol, Senior Strategy Consultant at Precedent and KPMG will tackle these key topics; showing real-world examples, how they work together to achieve this and discuss where they see the future of the sector.
Webinar: How to build a digital culture in higher educationPrecedent
Higher education institutions are under constant pressure to modernize their digital properties, improve the student experience and remain competitive in the education landscape.
However, complex organisation structures and processes can make digital innovation seem nearly impossible.
During this webinar, Lindsay Herbert, Global Head of Digital at Precedent will draw on inspirational examples that evidence the need for change from digitally transformed universities like Harvard. She will also share practical tips for how non-Ivy league universities can get started – including how to get support from senior leadership, prioritise areas for innovation, and run small innovation initiatives.
Lindsay will demonstrate insights from Precedent’s own work in digital transformation within higher education institutions, including the major programmes that utilise Precedent’s alliance with KPMG. Takeaways will be very relatable and practical for universities of different sizes and digital maturity levels.
CX: Survival of the Fittest seminar - 22nd July, EdinPrecedent
To survive and flourish in the new digital world it’s not enough to provide desirable products and services - you have to win the hearts and minds of your audiences and distinguish yourselves from the competition.
Whether your customers are members, students, clients, influencers or patients, this seminar will explore the opportunities and challenges in the end-to-end customer journey both online and offline. Lindsay Herbert, Global Head of Digital at Precedent will explain how to adapt to your audience's changing needs using our CARE model of CX Fitness.
CULTURE - Who owns the customer experience in your organisation? Why improving your customer experience, firstly means looking inward.
ANALYSIS - What are the key issues and complaints your organisation face? Why understanding and acting on your data can help fix major issues in recruitment, sales and retention.
RATIONAL – What product/service are you providing and how do your customers engage with you? Why meeting and exceeding expectations is critical to maintaining loyalty.
EMOTIONAL – What makes you stand out from the competition? Why injecting personality into your brand and harnessing your customers ‘emotional mind’ will help create life-long advocates
CX: Surival of the Fittest seminar - 15th July London Precedent
The document discusses how organizations can adapt to evolving customer needs through customer experience (CX) in the digital age. It outlines a framework for assessing an organization's "CX fitness level" across culture, analysis of customer feedback, rational factors like products/services, and emotional connections. Depending on ratings as endangered, exposed, contender, or champion, it provides recommendations in each area to improve CX, such as revising culture to value customers, gathering better customer insights, ensuring a strong value proposition, or harnessing emotional connections. The goal is to meet customers' needs as they change over time in order to remain competitive through digital transformation and customer-centricity.
Asset Management Breakfast - 4th June 2015Precedent
Tailored for senior digital decision makers working in asset management organisations, this exclusive roundtable event will ensure you're on top of the next big digital trend to hit asset management organisations, while providing the opportunity to learn from your peers.
The session will begin with a presentation from Rob Van Tol, Senior Strategy Consultant at Precedent, who will share insights on the next big trends, opportunities and challenges asset management organisations can expect to face in 2015. Following the presentation, there will be a facilitated roundtable discussion of the topics raised in the presentation, and we will also look to discuss customer experience, mobile and more. This is designed to allow participants to share their experiences of delivering strategic objectives in the face of changing behaviours and trends in the sector.
CX: Survival of the Fittest - 19th May 2015 LondonPrecedent
To survive and flourish in the new digital world it’s not enough to provide desirable products and services - you have to win the hearts and minds of your audiences and distinguish yourselves from the competition.
Whether your customers are members, students, clients, influencers or patients, this seminar will explore the opportunities and challenges in the end-to-end customer journey both online and offline.
Using case studies from some of the most well know brands including Air BnB, Disney, The Rijksmuseum and The British Heart Foundation, Lindsay Herbert, Global Head of Digital at Precedent will explain how to adapt to your audience's changing needs using our CARE model from our CX report.
World trade center in kerala proposal- AR. DEEKSHITH MAROLI 724519251008 REPORTdeekshithmaroli666
World trade center live proposal in kerala.
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6. 80 experts
strategy & research
branding & communications
user centred design
development & hosting
digital marketing
Digital Finance Forum 2012 #PrecSem
7. 5 sectors
financial services
membership organisations
third sector
education
health
Digital Finance Forum 2012 #PrecSem
8. 5 offices
London
Edinburgh
Cardiff
Melbourne
Perth
Digital Finance Forum 2012 #PrecSem
9. 22 years
experience
quality
stability
loyalty
results
Digital Finance Forum 2012 #PrecSem
24. Banks x10
Building Societies x10
Asset Managers x10
Insurers, Life and Pensions x10
Online only Financial Services x10
Digital Finance Forum 2012 #PrecSem
25. Qualitative and quantitative
Who’s using what, for what?
Is it integrated and meaningful?
What is best practice?
Digital Finance Forum 2012 #PrecSem
38. “Of course, the Web is catching on,
particularly in the financial service sector.
Yet, many corporations, still haven’t
understood the opportunities that lie in sales,
marketing and customer services – in fact in
almost every area of their activities”
Adrian Porter - Porter Research - 1998
Digital Finance Forum 2012 #PrecSem
61. Discussion points
The corporate video is dead.
Timeliness and relevance is far more important than
production values.
Viral video is not a realistic campaign strategy for
finance companies.
Digital Finance Forum 2012 #PrecSem
76. Transparency
Explains your actions
Garner feedback
Passionate/credible
Willingness
Digital Finance Forum 2012 #PrecSem
77. "Shooting in progress in Oxford Circus? What?" @TreborFlow
"Gun alert on oxford circus right now? is it true?" @HannahLisaGreen
“Gunman loose in Oxford Circus?” @StephAldrich
“PLEASE RETWEET - Police say incident on Oxford Circus/ St is a rumour
started by someone.... #Idiot” @jamie_shepherd
Digital Finance Forum 2012 #PrecSem
78. “compliance friendly way for
financial professionals to
actively join the dialogue.”
Wedbush hopes to humanize
and avoid “industry-standard
canned responses”
Digital Finance Forum 2012 #PrecSem
83. Be Personal (Use your own voice)
Know your audience (#)
Focused (what’s really important)
Interesting, useful & timely
Quick to read (400 – 1,000 words)
Enable a community (Question, listen & interact)
Digital Finance Forum 2012 #PrecSem
84. Discussion points
• Personal blogging and micro-blogging has an
important role in rebuilding trust in financial
institutions
• Buzz monitoring is an immediate priority for
effective customer service
• Curating others’ content for your audiences adds
enough value to make it worthwhile
Digital Finance Forum 2012 #PrecSem
85.
86. Today
• Presentations 8.30 - 9.25
Introduction, Rich media, Blogging and Micro-blogging
Coffee
• Presentations 9.45 - 10.30
Social Networks, Mobile, Website innovation
Coffee
• Breakout discussions 10.45 - 11.30
2 x 20 minutes (musical chairs)
• The question of compliance 11.30 - 12.00
• Effective digital strategy 12.00 - 12.30
Digital Finance Forum 2012 #PrecSem