Prasanth J is a System Engineer at Tata Consultancy Services with over 2 years of IT experience, specializing in desktop management and support for a large global environment. He has expertise in Microsoft Active Directory, SCCM, and deployment of various operating systems, as well as handling hardware and software issues. Prasanth holds a Bachelor's degree in Electronics and Communication Engineering and is CCNA certified, with a commitment to professional development.

1. Prasanth J
System Engineer at Tata Consultany Services
E-Mail: jprasanthece@gmail.com
Mobile: +91 9962269208
OBJECTIVE
 Looking for the challenging job opportunity in your organizational environment which
permits me to make use of my knowledge and to develop my professional experience.
SUMMARY
 Expert skill level obtained from 2+ Years of experience as a IT Professional with
outstanding communication & Public Speaking Experience.
 Good Knowledge in Active Directory, Group Policy & Microsoft SCCM Client with
proficiency in grasping new technical concepts quickly and utilizing them in an effective
manner.
WORK EXPERIENCE
Company Name : Tata Consultancy Services
Job Title : System Engineer in Desktop & Laptops (L2-Support).
Department : Internal Desktop Management- IDM
Experience Period : 2 Year - From May 2014 to Till Now.
Job Responsibilities:
 Handling Change Request & Global Help Desk Tickets in large-scale global
environment of 30,000+ users.
 Co-ordinating with Lenovo, HP & Dell vendor for Hardware Related Issues.
 Maintain 100% compliance of Desktops & Laptops in while handling issues.
 Provide support for Hardware, Software & Network related issues in Laptops &
Desktops.
Imaging Expert & SCCM Admin:
 Having Hands on Experience in installing & configuring Microsoft Windows 7 & 8, Mac
OS X, Ubuntu (Linux), Blanco.
 Deploying Images, Patches, Softwares like bluecoat, SEPM, Cisco Nac Agent,
Websence, Lotus Notes, Mcafee through SCCM & MDT Servers.
 Having Good Knowledge in understanding SCCM including boundries, Site server roles
in order to troubleshoot SCCM related Issue.

2. PROFESSIONAL CERTIFIED
 Certified in CMC C-JET program (a TATA Enterprise) which includes of list of
programs such as CCNA, Basic hardware and networking
 (CCNA Certified) Having Good Knowledge in Configuration of Networking Devices like
Routers & Switches.
EDUCATION & QUALIFICATION
Bachelor of Engineering – Electronics & Communication Engineering from S.I.E.T
Engineering College, Anna University Chennai in 2009-2013.
HSLC from T.T.A Matriculation higher secondary school, Chennai in 2009
SSLC from T.T.A Matriculation higher secondary school, Chennai in 2007
PERSONAL DETAILS
Name : J.Prasanth
Date of birth : 03-Nov-1991
Father’s Name : G.K.Jayakumar
Sex : Male
Marital Status : Single
Nationality : Indian
Religion : Hindu
Languages Known : English, Tamil and Telugu.
Notice Period : 1 Month
Address : No.16/10, Ramanujam Street, Choolaimedu, Chennai – 94.
CTC : 14,000 Per Month
ECTC : 20,000 Per Month
Total Exp &
DECLARATION
I hereby confirm that the information given above is true to the best of my Knowledge and
conscience.
Yours Sincerely
J.Prasanth