Ghanshyam is seeking an IT support position. He has over 5 years of experience in desktop support, hardware and networking support, and systems administration. He is proficient in Windows, Linux, networking, hardware troubleshooting, and software installation. He has qualifications including a diploma in computer hardware and networking and training in MCSA, MCSE, and CCNA. He is looking for a challenging role where he can continue developing his technical skills.

1. CURRICULAM VITAE
GHANSHYAM
Contact: 7503427129, 9650808564
Email: ghyadav2016@gmail.com
104 -D GopalNagarNajafgarh New Delhi-43
PERSONAL SUMMERY:
A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the
ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in
diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team
spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.
Looking for a suitable it support technician position with a successful and dynamic company that offers roomfor progression.
CURRENT WORKING:
Organization: AAA Teleshopping Pvt.Ltd
Designation: Senior Desktop Support Executive
Duration: From August 2012 – till now
WORK EXPERIENCE:
Organization: New Creation Complete IT Solution
Designation: Desktop Support Executive
Duration: From September 2010 –to June 2012
WORK EXPERIENCE:
Organization: HCL Technologies Pvt. Ltd
Designation: Hardware & Networking Field Engineer
Duration: from March-2009 to Jun-2010
Having Knowledge of (MCSA & MCSE 2012 R2)
Installing & Configuring Active Directory. Managing user, Groups, Computer & Organization unit Managing Operations Master
Roles, Transferring Objects. Creating and Managing Active Directory Objects. Software Deployment & Folder Redirection
Installed, configured, and maintained Domain Controller,FSMO,Role, FSRM,DNS,DHCP, Sharing,Compression,Disk
Active Directory Sites and Services. Network Load Balancing. Backup/Restore File and folder etc Installing, configuring,
managing and troubleshooting Windows Server 2008 & 2012. Managing and troubleshooting Active directory and group policy.
JOB PROFILE:
Senior Desktop Support Engineer (L2)
AAA TELESHOPPING PVT.LTD
August 2012 to Present
TECHNICAL SKILL
Assembling & Trouble Shooting of P.C, Laptop. Installation of Linux, Ubuntu ,Windows XP,7, 8, Windows Server/8/2012 R2
Installation & Trouble shooting ofmodem, Printer, Scanner etc.
Disk Management. Configuration basic TCP/IP Setting. Punching & crimping of cable & connector.
Troubleshooting of Network (Wired & Wireless) Implementing DHCP Service on client
Installing & Managing Wi-Fi Router Managing User, Group etc.
Installation & Troubleshooting of Projectors, Screens Good Hardware knowledge of computers
Configuration and Troubleshooting of MS-OUTLOOK
Troubleshooting and Installed of windows 2008 servers as well as windows 7 at client side.
Configurations & troubleshooting outlookon window Exchange Mail at client side.
Configured DHCP server over the LAN Configured DNS Server over the LAN.
Network Installation and Maintenance. Installation and supporting Network Printers
Backup and Recovery of the data
Hardware and Networking, Monitoring of Systems. Managing and Maintaining LAN
Configuring and Managing Outlook $ MS Outlook Express.
Installations and Troubleshooting Windows Xp, Vista and Windows 7. Ubuntu
Configurations and Troubleshooting WIFI in LAN. Configurations and Maintenance Laptops.
Installation and maintenance of Application software's. Domain Configuration of new computers.
Installation of Servers, Switches, Workstation PCs, Thin Client and other hardware's
Resolving user issues remotely using tools like Real VNC, Ammyy admin, Team Viewer, Log MeIn.
Hardware Assembling and Maintenance
CCTV Management

2. PROFESSIONAL QUALIFICATION:
 One and half year Diploma in computer Hardware and Networking from Jetking
 Three Month Tearing MCSA & MCSE in Network Bulls from Gurgaon
 Pursuing CCNA from Network Bulls
ACADEMIC QUALIFICATION:
 High School from UP Board.
 Intermediate from UP Board.
 BCA Pursuing From Sikkim Manipal University
COMPUTER PROFICIENCY:
Knowledge in M S Office,
 Ms word
 Ms Excel
 Ms Power Point
HOBBIES:
Playing cricket and surfing internet.
PERSONAL PROFILES:
Date of Birth : 20th
AUGUST 1992
Father’s Name : Sh. Meva Lal Yadav
Nationality : Indian
Marital Status : Single
Gender : Male
Languages Known : English & Hindi
I hereby certify that the above information is true to the best of my knowledge and I understand that my
candidature is liable to be rejected if any part of the information is found to be false or incomplete
Date: Signature:
Place: (GHANSHYAM)