SlideShare a Scribd company logo
Micro/Operating Environment: The environment which is close
to business and affects its capacity to work is known as Micro or
Operating Environment.
Micro environment factors have a direct impact on its business
operations and success.
These factors are controllable by the business firms.
COMPANY/
ORGANIZATION
Suppliers
DistributorsCompetition
They are the persons who supply raw material and required
components to the company. They must be reliable and business
must have multiple suppliers i.e. they should not depend upon
only one supplier.
Example :
In 2000 Ford's image was
damaged when tires on its
Explorer vehicles started
exploding. These tires were
produced by Bridgestone and
the supplier ended up re-calling
over 6.5 million tires.
Example :
In 2007 Sony batteries in several
Dell laptops caught fire which
caused a terrible public relations
issue for the computer
manufacturer and led to over 4
million laptop batteries being
recalled.
They work as a link between business and final consumers.
Distributors often getting products to the end customers can
be a major issue for firms.
The distributors used will determine the final price of the product and how it
is presented to the end customer. When selling via retailers, for example, the
retailer has control over where the products are displayed, how they are
priced and how much they are promoted in-store. You can also gain a
competitive advantage by using changing distribution channels.
Example :
Dell computers & Amazon
have reduced costs by
selling direct.
Example :
Some firms such as Betterware and Avon
have used alternative distribution
channels to their competitors by selling
door to door.
Customers are regarded as the king of the market. Success of
every business depends upon the level of their customer’s
satisfaction. The firm's marketing plan should aim to attract and
retain customers through products that meets their "wants and
needs" and excellent customer service.
Managers must monitor customer needs and try to anticipate
how these will develop so that they can meet these requirements
effectively now and in the future.
Example :
The growth of the internet has enabled customers to search quickly for
alternatives and compare deals more easily; this puts pressure on firms to
provide better value for money or they will lose their customers.
Any group who has actual interest in business enterprise is
termed as public e.g. media and local public. They may be the
users or non-users of the product.
Positive media attention can “make” an organisation (or its products)
and negative media attention can “break” an organisation.
Organisations need to mange the media so that the media help
promote the positive things about the organisation and reduce the
impact of a negative event on their reputation. Some organisations
will even employ public relations (PR) consultants to help them
manage a particular event or incident.
Competition occurs when two or more organisations act
independently to supply their products to the same group of
consumers.
Every move of the competitors affects the business. Business
has to adjust itself according to the strategies of the
Competitors.
Businesses are strongly affected by competition:
In competitive markets where there are many firms providing
similar products customers have more choice; this may put downward
pressure on prices and means that excellent customer service is
essential. Example: Nokia mobile phones.
If a business is unaware of its competitor's activities they will find it
very difficult to “beat” their competitors.
Ppt on micro be

More Related Content

What's hot

Marketing micro environment
Marketing micro environmentMarketing micro environment
Marketing micro environment
17somya
 
Macro environment
Macro environmentMacro environment
Macro environment
Parth1815
 
Internal and External Marketing Environment
Internal and External Marketing EnvironmentInternal and External Marketing Environment
Internal and External Marketing Environment
None
 
Marketing Enviroment
Marketing EnviromentMarketing Enviroment
Marketing Enviroment
zirram
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
Tribhuvan University
 
Micro and Macro Environment of Business
Micro and Macro Environment of BusinessMicro and Macro Environment of Business
Micro and Macro Environment of Business
L.Prakash Kannan
 
322 Marketing Environment
322 Marketing Environment322 Marketing Environment
322 Marketing Environment
ajithsrc
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
Dr. Gururaj Phatak
 
Analysis of company's microenviornment
Analysis of company's microenviornmentAnalysis of company's microenviornment
Analysis of company's microenviornment
wahidsajol
 
Marketing enviroment & concept lecture no.1
Marketing enviroment & concept lecture no.1 Marketing enviroment & concept lecture no.1
Marketing enviroment & concept lecture no.1
Ahmed Waly
 
Role of marketing in corporate
Role of marketing in corporateRole of marketing in corporate
Role of marketing in corporate
Aijaz Aryan
 
Marketing microenvironment 121001094742-phpapp02
Marketing microenvironment 121001094742-phpapp02Marketing microenvironment 121001094742-phpapp02
Marketing microenvironment 121001094742-phpapp02
asimjaved1245
 
The marketing environment
The marketing environmentThe marketing environment
The marketing environment
badsharc
 
Corporations Power Point
Corporations Power PointCorporations Power Point
Corporations Power Point
cindyc13
 
Mkt420
Mkt420Mkt420
Mkt420
Izzah Noah
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
Kiran Amin
 
External marketing environment
External marketing environmentExternal marketing environment
External marketing environment
ankitBansal194
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
mustafvi786
 
Market environment
Market environmentMarket environment
Market environment
Raghu Hb
 
Consumer Behavior
Consumer Behavior Consumer Behavior
Consumer Behavior
ZacharyKnell
 

What's hot (20)

Marketing micro environment
Marketing micro environmentMarketing micro environment
Marketing micro environment
 
Macro environment
Macro environmentMacro environment
Macro environment
 
Internal and External Marketing Environment
Internal and External Marketing EnvironmentInternal and External Marketing Environment
Internal and External Marketing Environment
 
Marketing Enviroment
Marketing EnviromentMarketing Enviroment
Marketing Enviroment
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
 
Micro and Macro Environment of Business
Micro and Macro Environment of BusinessMicro and Macro Environment of Business
Micro and Macro Environment of Business
 
322 Marketing Environment
322 Marketing Environment322 Marketing Environment
322 Marketing Environment
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
 
Analysis of company's microenviornment
Analysis of company's microenviornmentAnalysis of company's microenviornment
Analysis of company's microenviornment
 
Marketing enviroment & concept lecture no.1
Marketing enviroment & concept lecture no.1 Marketing enviroment & concept lecture no.1
Marketing enviroment & concept lecture no.1
 
Role of marketing in corporate
Role of marketing in corporateRole of marketing in corporate
Role of marketing in corporate
 
Marketing microenvironment 121001094742-phpapp02
Marketing microenvironment 121001094742-phpapp02Marketing microenvironment 121001094742-phpapp02
Marketing microenvironment 121001094742-phpapp02
 
The marketing environment
The marketing environmentThe marketing environment
The marketing environment
 
Corporations Power Point
Corporations Power PointCorporations Power Point
Corporations Power Point
 
Mkt420
Mkt420Mkt420
Mkt420
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
 
External marketing environment
External marketing environmentExternal marketing environment
External marketing environment
 
Marketing environment
Marketing environmentMarketing environment
Marketing environment
 
Market environment
Market environmentMarket environment
Market environment
 
Consumer Behavior
Consumer Behavior Consumer Behavior
Consumer Behavior
 

Viewers also liked

Photoshop
PhotoshopPhotoshop
Photoshop
lusayo25
 
01 present simple-be do does
01 present simple-be do does01 present simple-be do does
01 present simple-be do does
Oblaky
 
Intelepeer o view term-09292011
Intelepeer o view term-09292011Intelepeer o view term-09292011
Intelepeer o view term-09292011
Nick Davis
 
T exto de gimeno sacristan
T exto de gimeno sacristanT exto de gimeno sacristan
T exto de gimeno sacristan
analistaprogramador
 
Jenny’s favorite technology
Jenny’s favorite technologyJenny’s favorite technology
Jenny’s favorite technology
JennyScully
 
Welcomemeeting
WelcomemeetingWelcomemeeting
Welcomemeeting
redbrickpaper
 
Be
BeBe
03 Future Simple
03 Future Simple03 Future Simple
03 Future Simple
Oblaky
 
Privatisation liberalization
Privatisation liberalizationPrivatisation liberalization
Privatisation liberalization
harishprajat
 
Jumpstart 2011 team 50
Jumpstart 2011   team 50Jumpstart 2011   team 50
Jumpstart 2011 team 50
Fabrice Clarke
 
Railway budget-2014-highlights
Railway budget-2014-highlightsRailway budget-2014-highlights
Railway budget-2014-highlights
faisalneyazi
 
Presentation point of view
Presentation point of viewPresentation point of view
Presentation point of view
Sheri Murtha
 
01b past simple-was were did
01b past simple-was were did01b past simple-was were did
01b past simple-was were did
Oblaky
 
Welcome Meeting
Welcome MeetingWelcome Meeting
Welcome Meeting
redbrickpaper
 
Undersøgelsesdesign og udvikling af læringsblog
Undersøgelsesdesign og udvikling af læringsblogUndersøgelsesdesign og udvikling af læringsblog
Undersøgelsesdesign og udvikling af læringsblog
zoomstory
 
02a present continuous be-ing
02a present continuous be-ing02a present continuous be-ing
02a present continuous be-ing
Oblaky
 
02b past continuous was were-ing
02b past continuous was were-ing02b past continuous was were-ing
02b past continuous was were-ing
Oblaky
 

Viewers also liked (17)

Photoshop
PhotoshopPhotoshop
Photoshop
 
01 present simple-be do does
01 present simple-be do does01 present simple-be do does
01 present simple-be do does
 
Intelepeer o view term-09292011
Intelepeer o view term-09292011Intelepeer o view term-09292011
Intelepeer o view term-09292011
 
T exto de gimeno sacristan
T exto de gimeno sacristanT exto de gimeno sacristan
T exto de gimeno sacristan
 
Jenny’s favorite technology
Jenny’s favorite technologyJenny’s favorite technology
Jenny’s favorite technology
 
Welcomemeeting
WelcomemeetingWelcomemeeting
Welcomemeeting
 
Be
BeBe
Be
 
03 Future Simple
03 Future Simple03 Future Simple
03 Future Simple
 
Privatisation liberalization
Privatisation liberalizationPrivatisation liberalization
Privatisation liberalization
 
Jumpstart 2011 team 50
Jumpstart 2011   team 50Jumpstart 2011   team 50
Jumpstart 2011 team 50
 
Railway budget-2014-highlights
Railway budget-2014-highlightsRailway budget-2014-highlights
Railway budget-2014-highlights
 
Presentation point of view
Presentation point of viewPresentation point of view
Presentation point of view
 
01b past simple-was were did
01b past simple-was were did01b past simple-was were did
01b past simple-was were did
 
Welcome Meeting
Welcome MeetingWelcome Meeting
Welcome Meeting
 
Undersøgelsesdesign og udvikling af læringsblog
Undersøgelsesdesign og udvikling af læringsblogUndersøgelsesdesign og udvikling af læringsblog
Undersøgelsesdesign og udvikling af læringsblog
 
02a present continuous be-ing
02a present continuous be-ing02a present continuous be-ing
02a present continuous be-ing
 
02b past continuous was were-ing
02b past continuous was were-ing02b past continuous was were-ing
02b past continuous was were-ing
 

Similar to Ppt on micro be

Microenvironment
MicroenvironmentMicroenvironment
Microenvironment
TopuRay
 
Marketing Environment
Marketing EnvironmentMarketing Environment
Marketing Environment
Mahmudul Hasan
 
Business environment and ethics1
Business environment and ethics1Business environment and ethics1
Business environment and ethics1
vibuchandran
 
Business environment and ethics1
Business environment and ethics1Business environment and ethics1
Business environment and ethics1
vibuchandran
 
MARKETING ENVIRONMENT.pptx
MARKETING ENVIRONMENT.pptxMARKETING ENVIRONMENT.pptx
MARKETING ENVIRONMENT.pptx
PrasenjitSaha69
 
Be unit 1
Be unit 1Be unit 1
Be unit 1
Pratibha Sesham
 
Module 1 course 1 mysore university pgdmm
Module 1 course 1 mysore university pgdmmModule 1 course 1 mysore university pgdmm
Module 1 course 1 mysore university pgdmm
thanuja
 
21112333 the-marketing-environment
21112333 the-marketing-environment21112333 the-marketing-environment
21112333 the-marketing-environment
pramod kumar
 
Unit 5 marketing environment - Class 11 - CBSE - 2016/17
Unit 5   marketing environment - Class 11 - CBSE - 2016/17Unit 5   marketing environment - Class 11 - CBSE - 2016/17
Unit 5 marketing environment - Class 11 - CBSE - 2016/17
Lovell Menezes
 
Business environment
Business environment Business environment
Business environment
RAMDALAI Bhargav
 
Understanding the Impact of Marketing Environment
Understanding the Impact of Marketing EnvironmentUnderstanding the Impact of Marketing Environment
Understanding the Impact of Marketing Environment
Fred Freeman Okpala. BA, MBA,...
 
Question 1
Question 1Question 1
Question 1
Seredup Maya
 
Marketing Management notes
Marketing Management notes Marketing Management notes
Marketing Management notes
Syed Valiullah Bakhtiyari
 
27 business i environment i society mba 2016
27 business i environment i society mba 201627 business i environment i society mba 2016
27 business i environment i society mba 2016
Rajesh Satpathy, Regional College of Management (RCM), Bhubaneswar
 
WTO & Trade Issues - International Marketing Environment.pptx
WTO & Trade Issues - International Marketing Environment.pptxWTO & Trade Issues - International Marketing Environment.pptx
WTO & Trade Issues - International Marketing Environment.pptx
Diksha Vashisht
 
Analyzing the Marketing Environment pdf.pdf
Analyzing the Marketing Environment pdf.pdfAnalyzing the Marketing Environment pdf.pdf
Analyzing the Marketing Environment pdf.pdf
OshadiVindika
 
Characterization of a marketing organization
Characterization of a marketing organizationCharacterization of a marketing organization
Characterization of a marketing organization
Muhammad Umais Khan
 
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submissionMBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
ahimbisibwelamed
 
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverableMBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
ahimbisibwelamed
 
BE UNIT 1 IST PRESENTATION 2 (4).pdf most important
BE UNIT 1 IST PRESENTATION 2 (4).pdf most importantBE UNIT 1 IST PRESENTATION 2 (4).pdf most important
BE UNIT 1 IST PRESENTATION 2 (4).pdf most important
baghlaamit6
 

Similar to Ppt on micro be (20)

Microenvironment
MicroenvironmentMicroenvironment
Microenvironment
 
Marketing Environment
Marketing EnvironmentMarketing Environment
Marketing Environment
 
Business environment and ethics1
Business environment and ethics1Business environment and ethics1
Business environment and ethics1
 
Business environment and ethics1
Business environment and ethics1Business environment and ethics1
Business environment and ethics1
 
MARKETING ENVIRONMENT.pptx
MARKETING ENVIRONMENT.pptxMARKETING ENVIRONMENT.pptx
MARKETING ENVIRONMENT.pptx
 
Be unit 1
Be unit 1Be unit 1
Be unit 1
 
Module 1 course 1 mysore university pgdmm
Module 1 course 1 mysore university pgdmmModule 1 course 1 mysore university pgdmm
Module 1 course 1 mysore university pgdmm
 
21112333 the-marketing-environment
21112333 the-marketing-environment21112333 the-marketing-environment
21112333 the-marketing-environment
 
Unit 5 marketing environment - Class 11 - CBSE - 2016/17
Unit 5   marketing environment - Class 11 - CBSE - 2016/17Unit 5   marketing environment - Class 11 - CBSE - 2016/17
Unit 5 marketing environment - Class 11 - CBSE - 2016/17
 
Business environment
Business environment Business environment
Business environment
 
Understanding the Impact of Marketing Environment
Understanding the Impact of Marketing EnvironmentUnderstanding the Impact of Marketing Environment
Understanding the Impact of Marketing Environment
 
Question 1
Question 1Question 1
Question 1
 
Marketing Management notes
Marketing Management notes Marketing Management notes
Marketing Management notes
 
27 business i environment i society mba 2016
27 business i environment i society mba 201627 business i environment i society mba 2016
27 business i environment i society mba 2016
 
WTO & Trade Issues - International Marketing Environment.pptx
WTO & Trade Issues - International Marketing Environment.pptxWTO & Trade Issues - International Marketing Environment.pptx
WTO & Trade Issues - International Marketing Environment.pptx
 
Analyzing the Marketing Environment pdf.pdf
Analyzing the Marketing Environment pdf.pdfAnalyzing the Marketing Environment pdf.pdf
Analyzing the Marketing Environment pdf.pdf
 
Characterization of a marketing organization
Characterization of a marketing organizationCharacterization of a marketing organization
Characterization of a marketing organization
 
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submissionMBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
MBM_6109_CAT 1_Deliverable_Lamed.docx for coursework submission
 
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverableMBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
MBM_6109_CAT 1_Deliverable_Lamed.docx deliverable
 
BE UNIT 1 IST PRESENTATION 2 (4).pdf most important
BE UNIT 1 IST PRESENTATION 2 (4).pdf most importantBE UNIT 1 IST PRESENTATION 2 (4).pdf most important
BE UNIT 1 IST PRESENTATION 2 (4).pdf most important
 

Recently uploaded

Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
aragme
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
Rbc Rbcua
 
How HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdfHow HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdf
HumanResourceDimensi1
 
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdfGarments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Pridesys IT Ltd.
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
AnnySerafinaLove
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
➑➌➋➑➒➎➑➑➊➍
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
HajeJanKamps
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
UdayaShankarS1
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
SabaaSudozai
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
ssuser567e2d
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Neil Horowitz
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Operational Excellence Consulting
 
Innovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and DesignInnovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and Design
Chandresh Chudasama
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
my Pandit
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
How to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptxHow to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptx
Charleston Alexander
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
CIOWomenMagazine
 
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
thesiliconleaders
 

Recently uploaded (20)

Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
 
How HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdfHow HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdf
 
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdfGarments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
 
Innovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and DesignInnovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and Design
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
 
How to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptxHow to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptx
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
 
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
 

Ppt on micro be

  • 1.
  • 2. Micro/Operating Environment: The environment which is close to business and affects its capacity to work is known as Micro or Operating Environment. Micro environment factors have a direct impact on its business operations and success. These factors are controllable by the business firms.
  • 4. They are the persons who supply raw material and required components to the company. They must be reliable and business must have multiple suppliers i.e. they should not depend upon only one supplier. Example : In 2000 Ford's image was damaged when tires on its Explorer vehicles started exploding. These tires were produced by Bridgestone and the supplier ended up re-calling over 6.5 million tires. Example : In 2007 Sony batteries in several Dell laptops caught fire which caused a terrible public relations issue for the computer manufacturer and led to over 4 million laptop batteries being recalled.
  • 5. They work as a link between business and final consumers. Distributors often getting products to the end customers can be a major issue for firms. The distributors used will determine the final price of the product and how it is presented to the end customer. When selling via retailers, for example, the retailer has control over where the products are displayed, how they are priced and how much they are promoted in-store. You can also gain a competitive advantage by using changing distribution channels. Example : Dell computers & Amazon have reduced costs by selling direct. Example : Some firms such as Betterware and Avon have used alternative distribution channels to their competitors by selling door to door.
  • 6. Customers are regarded as the king of the market. Success of every business depends upon the level of their customer’s satisfaction. The firm's marketing plan should aim to attract and retain customers through products that meets their "wants and needs" and excellent customer service. Managers must monitor customer needs and try to anticipate how these will develop so that they can meet these requirements effectively now and in the future. Example : The growth of the internet has enabled customers to search quickly for alternatives and compare deals more easily; this puts pressure on firms to provide better value for money or they will lose their customers.
  • 7. Any group who has actual interest in business enterprise is termed as public e.g. media and local public. They may be the users or non-users of the product. Positive media attention can “make” an organisation (or its products) and negative media attention can “break” an organisation. Organisations need to mange the media so that the media help promote the positive things about the organisation and reduce the impact of a negative event on their reputation. Some organisations will even employ public relations (PR) consultants to help them manage a particular event or incident.
  • 8. Competition occurs when two or more organisations act independently to supply their products to the same group of consumers. Every move of the competitors affects the business. Business has to adjust itself according to the strategies of the Competitors. Businesses are strongly affected by competition: In competitive markets where there are many firms providing similar products customers have more choice; this may put downward pressure on prices and means that excellent customer service is essential. Example: Nokia mobile phones. If a business is unaware of its competitor's activities they will find it very difficult to “beat” their competitors.