The document outlines the differences between human resource management (HRM) and personnel management, noting that HRM is a modern and proactive approach aimed at workforce management, while personnel management is traditional and reactive. It highlights the roles of HRM in organization, such as employee training, recruitment, and motivation, along with the responsibilities of line managers in performance management. Additionally, it discusses the impact of legal frameworks, including the National Minimum Wage Act and the Equal Pay Act, on HR practices at Waitrose.