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The Power of Dislike
Exercise
Criticism creates conversation
Flatter creates… Flatter
Flatter is nice
But conversation
is business
Who are the social media heros?
12 years ago
You have two choices. You can
continue to lock yourself behind facile
   corporate words and happytalk
              brochures

Or you can join the conversation
We have forgotten about
     conversation
And good conversations start
       with a dislike
It is time to rediscover
The Power of Dislike
But how can




 be good?
Let’s sing a song
Hate something
Change something
Make something better
Cacophony

The Digital Cacophony

Digital Cacophony

The Age of Cacophony

The Voice of Cacophony

Understand Cacophony

Tune in to the Cacophony
4:45 AM
But why does it work?
It helps you make
 better products
It keeps you fit
It creates
         conversation
But not all dislikes are equal
Dislike
       I hate everything that you and your products represent (Hater)




Like
Dislike
       I hate everything that you and your products represent (Hater)




       I love everything about your brand and your products and I am
       passively awaiting your next product release (fan-boy)
Like
Dislike
       I hate everything that you and your products represent (Hater)
                                                        The power of dislike

       I don’t really have a relation with you or your brand, but this
       product is bad!




       I love everything about your brand and your products and I am
       passively awaiting your next product release (fan-boy)
Like
Transparent customer service
Open evaluation
Dislike
       I hate everything that you and your products represent (Hater)
                                                        The power of dislike

       I don’t really have a relation with you or your brand, but this
       product is bad!




       I like the idea of the product, but it needs improvement!




       I love everything about your brand and your products and I am
       passively awaiting your next product release (fan-boy)
Like
Idea generation
Embedded feedback
Dislike
       I hate everything that you and your products represent (Hater)
                                                        The power of dislike

       I don’t really have a relation with you or your brand, but this
       product is bad!




       I like the idea of the product, but it needs improvement!




       I love everything about your brand and your products, but I think I
       can help you do it even better!



       I love everything about your brand and your products and I am
       passively awaiting your next product release (fan-boy)
Like
The challenge!
Nobody likes to be disliked
How to learn to be disliked
Fight your hubris




There is ALWAYS someone smarter than you
Exercise
Always be under construction
And you
 don’t have
to be a zen
    master
Forget the gold rush and start the
 conversation with your dislikers
Dislikes
      Feedback
     Suggestions
      Criticism
    Improvements
        Cases

         @
www.powerofdislike.com
         or
    @petersvarre
peter@petersvarre.dk
        www.linkedin.com/in/petersvarre
          www.facebook.com/petersvarre
            www.twitter.com/petersvarre
         www.slideshare.net/petersvarre
           www.youtube.com/petersvarre
    www.foursquare.com/user/petersvarre
www.kommunikationsforum.dk/peter-svarre


         Find this presentation on: www.slideshare.net/petersvarre/

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Power of Dislike Presentation - Social Media Week Copenhagen