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Compliance: Group Power
POWER IN GROUPS
A Central Dynamic
Compliance
 The process of consenting to the
dictates and desires of others.
 Obedience to authority
 Conformity to group norms
 Conformity to group norms is sometimes more
powerful than authority
 ‘Code Red’ in USMC
 Senior ‘Skip Day’ in high schools
Alliance: Coalition
Formation
 An association of sub-groups and
(sometimes) individuals entered into for
their mutual benefit or to achieve a mutual
objective.
 Must involve two or more sub-groups or individuals
 Temporary in nature (i.e. until objective is achieved)
 Increases influence of parties in a matter of mutual
importance
 These temporary alliances are called coalitions
 All coalitions are negotiated
 Coalitions can change the distribution of power in a
group – and often do!
Coalitions & Power
 Power is the central reason
for the formation of a
coalition
 Increases the power of the
members
 Control of the decisions of the
group
 Formation of a coalition is
adversarial and contentious.
 Alters balance of power in the
group
 Communication is important
 Poor communication lowers
enthusiasm
Resistance: ‘Foot Dragging’
 Resistance is a covert form of
communicating non-compliance.
 Non-cooperation is well hidden
 Covert non-compliance
 Subtle sabotage
 Duplicitous and manipulative
 Hard to identify
 Outwardly sincere
 Seemingly compliant
Resistance
Strategies
 Strategic Stupidity
 Appearing to be foolish
 Loss of Motor
Function
 Sudden bouts of clumsiness
 Misunderstanding
Mirage!
 Illusory errors
[Still more] Resistance
Strategies
 Selective forgetting!
 Only forget the distasteful
 Tactical tardiness!
 Late for reasons in person’s
control
 Purposeful Procrastination
 Putting tasks off repeatedly
 ‘Manana, manana!’
Coping with
Resistance
Confront the strategy
 Identify the communication
 Uncover hidden hostility
 Find alternatives that work
Don’t encourage or
enable
 Don’t do tasks for resisters
 Begin meetings on time
Give specific directions
 Write out what you want
 Repeat and go over instructions
DEFIANCE!!!
Defiance is overt, not covert!
Audacious rebellion against attempts to induce compliance.
No ambiguity or subtlety!
Defiance continued…
 Defiance can spread quickly
 If one person acts in a defiant way, the numbers can
grow
 Reactions to defiance vary depending
on the norms in play and which norms
are violated
 Some norms are more important than others
 Degree of deviation also affects group response
 Defiance must be obvious – not inadvertant or
incidental
 The person who is acting in a defiant
manner runs the risk of alienating the

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POWER IN GROUPS Presentation.ppt

  • 1. Compliance: Group Power POWER IN GROUPS A Central Dynamic
  • 2. Compliance  The process of consenting to the dictates and desires of others.  Obedience to authority  Conformity to group norms  Conformity to group norms is sometimes more powerful than authority  ‘Code Red’ in USMC  Senior ‘Skip Day’ in high schools
  • 3. Alliance: Coalition Formation  An association of sub-groups and (sometimes) individuals entered into for their mutual benefit or to achieve a mutual objective.  Must involve two or more sub-groups or individuals  Temporary in nature (i.e. until objective is achieved)  Increases influence of parties in a matter of mutual importance  These temporary alliances are called coalitions  All coalitions are negotiated  Coalitions can change the distribution of power in a group – and often do!
  • 4. Coalitions & Power  Power is the central reason for the formation of a coalition  Increases the power of the members  Control of the decisions of the group  Formation of a coalition is adversarial and contentious.  Alters balance of power in the group  Communication is important  Poor communication lowers enthusiasm
  • 5. Resistance: ‘Foot Dragging’  Resistance is a covert form of communicating non-compliance.  Non-cooperation is well hidden  Covert non-compliance  Subtle sabotage  Duplicitous and manipulative  Hard to identify  Outwardly sincere  Seemingly compliant
  • 6. Resistance Strategies  Strategic Stupidity  Appearing to be foolish  Loss of Motor Function  Sudden bouts of clumsiness  Misunderstanding Mirage!  Illusory errors
  • 7. [Still more] Resistance Strategies  Selective forgetting!  Only forget the distasteful  Tactical tardiness!  Late for reasons in person’s control  Purposeful Procrastination  Putting tasks off repeatedly  ‘Manana, manana!’
  • 8. Coping with Resistance Confront the strategy  Identify the communication  Uncover hidden hostility  Find alternatives that work Don’t encourage or enable  Don’t do tasks for resisters  Begin meetings on time Give specific directions  Write out what you want  Repeat and go over instructions
  • 9. DEFIANCE!!! Defiance is overt, not covert! Audacious rebellion against attempts to induce compliance. No ambiguity or subtlety!
  • 10. Defiance continued…  Defiance can spread quickly  If one person acts in a defiant way, the numbers can grow  Reactions to defiance vary depending on the norms in play and which norms are violated  Some norms are more important than others  Degree of deviation also affects group response  Defiance must be obvious – not inadvertant or incidental  The person who is acting in a defiant manner runs the risk of alienating the