This presentation was given to the IEEE P7010 group focused on the Well-being Metrics Standard for Ethical Artificial Intelligence and Autonomous Systems. It introduces a positive mood boosting AI as an example of an AI influencing well-being and introduces future considerations for IEEE.

1. Positive Mood Boosting AIDr. Aymee Coget, Happiness for HumanKind CEO and Founder
IEEE P7010
The Well-being Metrics Standard for Ethical Artificial Intelligence and
Autonomous Systems

2. 1. Definitions
2. Chatbot Essentials
3. Sunny Chatbot Intro
4. What will Sunny do?
5. Example Chat
6. Benefits & Research
7. User Impact
8. Market Channels
9. Risks & Considerations
10. Sunny & IEEE 7010
11. Future Considerations
What is a Chatbot?
What will Sunny Chatbot do?
How does Sunny relate to IEEE P7010?
Agenda
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3. Definitions
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4. Positive Mood Chatbot
MoodPositive
A good effect; favorable
Positive Psychology
Happiness Boosters
Broaden & Build Theory
Upward Spiral Formula
Chatbot
Artificial Intelligence conducts a
conversation via auditory or
textual methods
Dialogue Systems for customer
service or information acquisition
Natural Language Processing
Database compatibility
Emotional State
Good vs Bad Mood
Depression = mood disorder
Mood affects info processing
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5. Chatbot
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6. Enterprise & Social Trends
Trends
2016 FB allows businesses to create
customer support & interactive content
2015 Message Apps > Social Networks
Why
1. Massive Popularity
2. Large Product Dev Effort
3. Cost Efficient
4. Scalable
5. Any time on demand availability
“Facebook will now allow business to deliver automated customer
support, e-commerce guidance, content and interactive experiences
through chatbots…” TechCrunch, 2016
Rise of the Chatbot
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7. How an AI Chatbot Works
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Select Data
Model
Data
Validate
Model
Tune
Model
Use the
Model
Test
Model

8. 8
Chatbot EcoSystem

9. 9
General AI Chatbots with Platforms

10. 10
AI Chatbots for Business
Lorem ipsum congue
tempus
HR
Assistant
Financial Analyst
Assistant
Scheduling
Assistant
Market IQ
Agent
Brand
Ambassador
Social Media
Assistant
Workflow
Assistant

11. 11
AI Driven Emergent Technologies
Mobile Chatbot Enterprise Wearables Location
Facial
Expression
Text
Analysis
Emoticons Voice
Neuro
Tech

12. AI Assistant & Chatbot Apps
will continue to rise in
enterprise & consumer space
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13. Sunny
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14. Sunny Chatbot
https://sunnychatbot.com/
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15. Who is Sunny?
➢ Sunny is a chatbot
➢ Positive Psychology R & D for > 20 years
➢ Latest advances in happiness science
➢ Boosts positive mood
What will Sunny Chatbot do?
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16. Hi, My name is Sunny! I’m here to teach you how to be happy.
Cool! What do I need to do?
The first step is implementing a happiness routine into your daily life
Ok, sounds fun!
This will help you reduce stress & treat symptoms of depression and overall help you
feel better.
Sounds great! I am stressed.
I’m sorry you are stressed out, are you ready to start feeling better?
YES!
Great, Let’s take steps to implement your happiness program into your calendar.
Interesting.
Example Chat
DIRECT
IMPACT
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17. Benefits & Research
★ Brings positive psychology to life
★ Maintain a positive mood based in
scientifically proven techniques
★ Get trained in happiness habits
★ Relieve symptoms of stress,
depression, anger, & ADD/ ADHD
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18. ★ Creates an upward spiral
★ Helps to smile, laugh, create
zest, sing, think positive, speak
positive, experience gratitude,
live in the present moment, &
perform acts of kindness
★ Performance enhanced, health
improves, relationships deepen
★ Overall betterment of well-being
User Impact
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Target Market:
Feeling Stressed, Depressed, Anxious? Need an Uplift?

19. Market Channels
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20. Tay
1. Microsoft Bot
2. Launched in 2016
3. Shut down <16 hrs
4. Posted offensive tweets
5. Trolls "attacked" the service
Risks and Considerations
Hacked
1. Hacked into an ‘Evil Bot’
2. Mimic a legitimate user
3. Phishing, Whaling, CSRF
(cross-site request forgery)
4. Bug Bounty Programs
5. Consumer Security Guidelines
needed for Bot Innovation*
Bugs
1. Testing across 3rd party
environments
2. Chatbots Vary
3. Bot can say wrong thing
4. Proactively message users
5. Testing Architecture
needed for Chatbots*
Data Privacy
1. Personally identifiable
information data?
2. Confidential data
3. Revenue related data
4. Health related data
5. Who else sees data?
*IEEE could help
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21. Sunny Chatbot & IEEE P7010
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22. How does P7010 influence Sunny Dev?
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5
4
3
2
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23. Future Considerations
1. Mental health, well-being & chatbots
2. Risks vs Rewards
3. Strong R & D
4. Regulating an unregulated area
5. Privacy: Personal vs Work
6. IEEE involvement guiding chatbots
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24. Positive psychology was introduced into the American Happiness Association in 1998 and happiness science is a niche within positive
psychology. The AI behind Sunny Chatbot is based from over 20 years of research and development. Proprietary Methods developed through
Happiness for HumanKind that drive Sunny are endorsed by Dr. Walter Jacobson, Psychiatrist, Diplomate of American Psychiatry Association as
well as leading happiness experts, including Dr Sonja Lyubomirsky from University of California, Riverside and Dr. Tal Ben Shahar who was
Harvard’s first happiness professor.
“Happiness for HumanKind has taken the science of happiness and made it accessible to all. They bring energy, passion, and joy to the work,
while drawing on research to provide practical advice. If you want to experience more energy, passion, and joy in your life—whatever it is that
you do—follow this system. ” — Tal Ben-Shahar, Ph.D., 1st Happiness Professor at Harvard University & NYT Best Selling Author of Happier
“Dr. Aymee Coget has extensive knowledge in sustainable happiness and positive psychology. She takes the latest scientific advances in
positive psychology and applies them in her step-be-step practical leadership-based programs and corporate speeches. She teaches her
audiences, for example, how to use positive psychology to help relieve stress and alleviate depression. Whether you are an individual looking to
become happier, a mental health professional looking to learn how to use positive psychology, or a business looking for to transform your
workplace into a happier environment, I encourage you to contact Happiness For HumanKind.”
— Sonja Lyubomirsky, Ph.D., Professor at University of California
Happiness Science
Endorsements
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25. Uplift work and play the positive intelligence way!
Dr Aymee Coget, CEO/ Founder
E: AC@happinessforhumankind.com
M: (415) 484-8717
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