Muy breve presentación de los resultados del estudio de Architecting Happiness. Más foco en que as la Felicidad, el Bienestar (wellbeing) y algunas recomendaciones más de como aplicarla en el día a día de UX.
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Architecting Happiness
15. ¿Qué es la felicidad para los creadores?
“Well-being cannot exist just
in your own head. Well-
being is a combination of
feeling good as well as
actually having meaning,
good relationships and
accomplishment.”
— Martin Seligman
“Thousands of candles can
be lighted from a single
candle, and the life of the
candle will not be
shortened. Happiness
never decreases by being
shared.”
— Buddha
42% 33%
Architecting Happiness
16. Los que creamos productos/
servicios para otros, creemos que
nuestro trabajo está relacionado
con dar felicidad a quien los usa.
A lot
64%
Making customers/
users happy makes me
happy.
How much impact do you think your
work has on overall customer
happiness?
44%
Do you believe that your work is
related to any of these concepts?
*
46% Some*
Architecting Happiness
17. “
Our projects are somehow based on happiness, because
the goal is to improve something. And this makes people
happy.
Happiness is not formally on the agenda as a topic, but
everything we do and design touches people lives and
organisations.“
Architecting Happiness
18. People are NOT looking to make life more efficient
and automated. People are looking for entertainment,
relationships. So it's not about the functionality, it's
about the experience.
“
Architecting Happiness
19. Según la experiencia de muchos
creadores, las empresas no buscan
“la felicidad” de sus clientes.
In your experience, do you think
that business looks for happy
customers?
Not always. They don't
understand that happy
customers are key for
profitability.
Only sometimes. They
don't care enough
about customers.
50%
32%
Architecting Happiness
20. Las empresas no ven el valor de impactar en las
emociones positivas.
Companies should look for functional satisfaction and
emotional happiness. And here is where many companies
go wrong. They only go for functional satisfaction.
The majority of the processes/projects that I've worked
on in the past were pain killers. We worked on the
medicine that was stopping the pain.
“
“
Architecting Happiness
21. The funny thing about happiness is that we
don't use that word, but it makes a lot of sense.
If you ask someone what is the higher, higher,
higher goal that she/he is pursuing, the
answer is 'happiness'. Why not use that when
you create work?
“
Architecting Happiness
22. The next time I hear someone
talk about happiness at the
office …
I will explore more to
encourage talk about
happiness.
31%
There are a lot of different
perspectives and approaches on
happiness.
Test yourself and check all the
ones that you ever heard about…
(check all that apply)
"Flourish". The Authentic
Happiness and Well-being Theory
by Martin Seligman
7% *
Architecting Happiness
32. Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Cómo la Ciencia define la
Felicidad
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
https://www.flickr.com/photos/docman/3509804https://www.flickr.com/photos/suzettesuzette/4696869681
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
Positive affect Life satisfaction
33. Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Cómo la Ciencia define la
Felicidad
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
https://www.flickr.com/photos/docman/3509804https://www.flickr.com/photos/suzettesuzette/4696869681
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
Positive affect Life satisfaction
34. Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Cómo la Ciencia define la
Felicidad
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
https://www.flickr.com/photos/docman/3509804https://www.flickr.com/photos/suzettesuzette/4696869681
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
Positive affect Life satisfaction
35. Life satisfactionPositive affect Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Cómo la Ciencia define la
Felicidad
Positive affect
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
Life satisfaction
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
36. Life satisfactionPositive affect Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Positive affect
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
Life satisfaction
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
Ahora hablamos de
wellbeing
37. Life satisfactionPositive affect Life satisfaction
“A general assessment that, as a whole,
one's life is good and worth living.
Researchers usually measure life
satisfaction by using the Satisfaction
with Life Scale
Positive affect
A technical term to describe the
experience of feeling a positive
emotion, such as joy, love, or
amusement. It is often measured using
the Positive and Negative Affect
Schedule (PANAS).
Life satisfaction
Happiness = Subjective well-being
The experience of joy, contentment, or positive well-being, combined with
a sense that one’s life is good, meaningful, and worthwhile.”
Sonja Lyubomirsky. 2007
“
Ahora hablamos de
wellbeing
40. Flourishing … refers to optimal human functioning. It
comprises four parts: goodness, generativity, growth,
and resilience
Prosperar
Fredrickson & Losada: Flourishing
Fredrickson, B. L., & Losada, M. F. (2005). Positive affect and complex dynamics of human flourishing
poder de
recuperación
estar bien
mejorar la vida para
generaciones futuras
crecimiento
“
Psicología Positiva
41. Martin Seligman: Well-being theory
placer
felicidad
emoción
satisfacción
La combinación de
pasión y concentra-
ción crea un estado
de absorción en la
actividad
Busca relaciones
auténticas.
Encuentra
dónde sumar.
La búsqueda del
dominio y del
éxito
E
P
R
M
A
Positive emotions
Accomplishments
Meaning
Engagement
Relationships
Icons: The Noun Project - Christopher Reyes (heart), Ana María Lora Macias (world), iconsmind.com (handshake); Freepik (thumb)
Freepik (happy usuario)
FelicidadPsicología Positiva
44. Tony Hsieh: Delivering happiness movement
Source: adapted from http://deliveringhappiness.com/
Tiempo
Placer
Pasión
(flow)
Propósito
superior
Felicidad
The Noun Project icons: Christopher Reyes (heart), Ana María Lora Macias (world), Tina Habi Achem (cake)
Felices en el trabajo
45. Why Be Happy?
Estudio tras estudio demuestran que Ser Feliz impacto en
y mejoran otros aspectos de nuestra vida:
Al ser felices, mejora nuestra autoestima y confianza.
ALEGRÍA AMOR ORGULLO
SALUD FÍSICA
SISTEMA INMUNOLÓGICO
ENGAGEMENT PARA TRABAJAR
CON LOS DEMÁS
SALUD MENTAL
Además, cuando somos felices no sólo nos beneficiamos
nosotros, si no también a los que nos rodean, a nuestra familia,
nuestra comunidad y a la sociedad en general!
46. Why Be Happy?
Estudio tras estudio demuestran que Ser Feliz impacto en
y mejoran otros aspectos de nuestra vida:
Al ser felices, mejora nuestra autoestima y confianza.
ALEGRÍA AMOR ORGULLO
SALUD FÍSICA
SISTEMA INMUNOLÓGICO
ENGAGEMENT PARA TRABAJAR
CON LOS DEMÁS
SALUD MENTAL
Además, cuando somos felices no sólo nos beneficiamos
nosotros, si no también a los que nos rodean, a nuestra familia,
nuestra comunidad y a la sociedad en general!
47. Why Be Happy?
Estudio tras estudio demuestran que Ser Feliz impacto en
y mejoran otros aspectos de nuestra vida:
Al ser felices, mejora nuestra autoestima y confianza.
ALEGRÍA AMOR ORGULLO
SALUD FÍSICA
SISTEMA INMUNOLÓGICO
ENGAGEMENT PARA TRABAJAR
CON LOS DEMÁS
SALUD MENTAL
Además, cuando somos felices no sólo nos beneficiamos
nosotros, si no también a los que nos rodean, a nuestra familia,
nuestra comunidad y a la sociedad en general!
48. Adapted from Lyubomirsky “Pursuing Happiness: The architecture of sustainable change”
S. Lyubomirsky: Determinants of Happiness
Factores de influencia
en los niveles de felicidad crónicas
Tendencias
genéticas
Actividades
intencionadas
Circunstancias
10%
50%
40%
¿De verdad podemos ser
felices?
49. Adapted from Lyubomirsky “Pursuing Happiness: The architecture of sustainable change”
S. Lyubomirsky: Determinants of Happiness
Factores de influencia
en los niveles de felicidad crónicas
Tendencias
genéticas
Actividades
intencionadas
Circunstancias
10%
50%
40%
¿De verdad podemos ser
felices?