Anna Kotsonouris facilitates positive change for community development projects in West Africa through her work with an international development organization over the past 14 years. She feels her biggest contribution has been influencing donors and rural communities to engage in their own development. Her work has taught her empathy, patience, and to acknowledge what she doesn't know in order to truly understand the issues communities face. She shares her experience of initially misidentifying a community's problems to emphasize the importance of listening to understand local realities. She is moved by increased appreciation for healthcare workers during the pandemic and hopes it continues after the crisis ends.