PMA Global is a leading provider of independent brand management services in Australia. They offer end-to-end services including graphic design, sourcing products at competitive prices globally, efficient storage and distribution, and dedicated account management. PMA aims to be a strategic partner to clients and deliver value through their independence, experience, and focus on accurate tracking of inventory and costs.

1. CAPABILITY STATEMENT

2. CONTENTS
1. Why PMA? 2
2. Creative Solutions 3
3. Independent Sourcing 4
4. Efficient Storage and Distribution 5
5. Dedicated Account Management 6

3. PMA Global is a leading provider of independent brand management in Australia, providing
our clients with an end to end service covering the sourcing, storing and distribution of
branded material.
Established in 1988 we have carved a niche for ourselves in the management of peripheral
inventory for clients in many different industries.
This approach has attracted a wide range of companies keen to improve the control they
have over their branded materials. Many of these companies and clients have been long term
partners of PMA.
Through our extensive experience and with strength in partnering with clients, PMA’s model
delivers accuracy and control to our clients.
Independence, state of the art facilities, simple processes and experienced staff provide a
seamless program, whilst PMA’s smart systems provide our clients with access to all information,
full traceability and performance measurement, meaningful reports and recommendations.
PMA’s program delivers unlimited benefits to our clients, beyond expectations as we are
considered a strategic partner, integral to our clients’ success.
Why PMA?
2

4. PMA offers full design services, integrated within the production workflow.
PMA’s Graphic Design team operates in Australia and internationally, providing extended working
hours and the experience and ability to provide you with your graphic design needs. Our studio is
fully equipped with both PC and Macintosh platforms and is able to create or manipulate virtually
any type of graphic art file.
Our team consists of designers who are passionate and highly experienced in all aspects of
branded requirements. We can offer all design services from initial concept design through to
final artwork, with experience in the creation of design elements supplied from a 3rd party and
in the localisation/versioning of existing designs.
Similarly, our studio and account management team are very experienced in working with your
advertising and design agencies. Our studio can become involved at any stage of the pre-press
process you nominates or, can simply take completed artwork from third parties.
PMA recognises any good piece of branding starts with a strong creative solution. As your creative
partner, PMA is able to provide unique solutions that provide a competitive edge.
Delivering more than graphic design, PMA provides a focus on
strategic design solutions. We offer creative visual
communication across a range of requirements including corporate branding and identity,
graphic design, marketing material, digital design and more – and we provide that expertise with
almost 30 years’ experience in the management of brands – from print to promotional and with
consideration for its distribution to the end user.
Our team of highly skilled Graphic Designers enjoy nothing more than working with a brand to
visually and artistically communicate in line with the brief – yet our greatest strength is an intimate
knowledge of print and promotional manufacturing in order that each creation can come to life,
on time and within budget.
At PMA, we believe it is all about having partners for the journey. We believe building brands
isn’t about one company providing a service. We love to journey side by side with our clients to
bridge the gap between creativity and strategic business outcomes and are always
looking to take our clients somewhere new.
Creative Solutions
3

5. 4
PMA’s independence ensures a limitless potential and the management of all types of your
branded materials.
PMA does not own or have any capital investment in equipment. Unlike many of our competitors,
our commercial drivers are not based on ensuring ‘the presses are full’. Instead, we have unlimited
flexibility in engaging the best suppliers at the best price to ensure you receive the greatest value.
Depending on the type of work (and the urgency) we work for you in sourcing suppliers locally,
interstate and even offshore. This gives you access to the best prices in the most appropriate
market. In addition, this philosophy makes our team experienced in a wide range of products, adding
a great knowledge to your team.
Supplier accreditation is a fully managed program run by a dedicated Strategic Sourcing team,
who also manages the ongoing relationship with suppliers including performance measurement
and costs.
Each job tendered, each time
PMA uses iSSD, a proprietary owned, electronic and online system that selects the most suitable
suppliers to quote on your requirements, in turn giving them electronic feedback of their success
or failure.
Quotes for each individual requirement are entered by suppliers online (our accredited suppliers and
yours), and as the deadline is reached, the system automatically highlights the supplier who has the
most competitive price.
Suppliers are competing on every job, every time it is needed, and this eliminates price creep – there
is never a guarantee they will win the job unless their price is the best one.
iSSD has been instrumental in delivering cost savings, allowing them to be passed onto you and
representing the reason PMA has been able to provide products to clients at the same or a reduced
cost, in some cases, for over decades.
We recognise what comes before the sourcing of promotional products is crucial to a campaign’s
success - the selection of the product.
Whether the product requirement is for a gift or promotional product that needs to be customised and
manufactured from scratch, or for general merchandise, PMA can bring the world of manufacturing
directly to you via our vast network of accredited factory partners in Australia and around the globe.
Once the product is chosen, there are no third parties involved. We manage the entire process for
you - allowing us to deliver the most competitive prices to you each and every time.
No matter how simple or complex, our expert team are able to project manage the entire process
and achieve success - delivering quality at the right price - on time.
Independent Sourcing

6. 5
As the leader in our field we understand the particular
requirements of storing and distributing branded materials.
We also understand the importance of constant evaluation of
our service and delivering maximum efficiencies.
Storage Location Types
PMA’s facilities are purpose built for the storage and distribution
of branded materials. A range of locations are available, ensuring
the most efficient method of storage depending on the size
and volume of each individual product. A caged area is also
available for items requiring secure storage.
Proactive Management of Stock
PMA knows the accuracy of inventory is the crux of a successful
warehouse management system. PMA’s workflow ensures
this accuracy provides the ability to source up to the minute
data on each product, so that decisions on use, reordering,
distribution or destruction can be made quickly and easily.
Allocation of unique locations per product, ensure accuracy
in storage and despatch, whilst complete activity recording
provides full traceability from receipt of stock to arrival at
its destination.
PMA’s Guarantee
PMA has guarantees in place to ensure KPIs on despatch are
met every time.
PMA also understands urgent requirements can arise and
has always acted accordingly, prioritising these orders so
their deadlines are met. Whilst we work closely to keep these
urgent orders to a minimum, we ensure needs are facilitated
as required.
Least Cost Freight
PMA uses a Least Cost Freight Routing (LCFR) system with
a variety of distribution methods based on your requirements
and service levels.
Unlike many of our competitors who contract their freight
to one provider, we at PMA, use a range of freight providers
making the most of their varying strengths in delivery delivery
to different areas, regions, or different specifications of items.
Every individual dispatch in our warehouse is subjected to
the LCFR system, where weight, urgency and destination
allows the system to automatically select the best carrier for
each consignment.
Efficient Storage and Distribution

7. 6
Above all, PMA delivers quality people and account management. Our approach to account management delivers an
extra set of hands to your team, providing you control whilst delivering peace of mind that your needs are being met.
A Dedicated Team
The team dedicated to your needs is led by a Client Relationship, who manages the day-to-day requirements of all
material, ensuring consistently competitive pricing whilst making recommendations for innovation and continual
improved processes.
They define and measure key performance indicators, effectively deliver of services, campaigns and analyse
activity to ensure the best service delivery.
They are supported by dedicated Account Managers and a Customer Service team who, being based in different
regions, have access to all information required for in excess of 15 hours per day.
Management Team
The account management team also have full access to PMA’s senior management team. We operate under
a flat organisation structure and encourage any member of PMA’s team to openly discuss opportunities.
The senior management team work closely together in ensuring your satisfaction.
Performance and Mesurement
Reporting is the crux of PMA’s program. Standard reports are available in a range of formats.
Our existing list of reports is extensive whilst unique reports can be built to satisfy your requirements.
All information regarding the activity of your materials since the inception of the program is held
by PMA’s system, so we can provide considerable statistics on products, spend, distribution.
Dedicated Account Management

8. PMA Global Pty Ltd
ABN 50 003 583 408
OCEANIA • ASIA • SOUTH AMERICA • NORTH AMERICA • EUROPE
www.pmaglobal.co