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The Distinct project

Roger Grew, Strategic and Business Planning Director,
Oxford Brookes University
Anna Myers, Communications Manager, Distinct project


Panel guests:
Prof Graham Henderson, Vice-Chancellor of Teesside
University
Paul Hoskins, Chairman of Precedent
Background to the project

    “Supporting universities in identifying and
   communicating what makes them distinctive”

• HEFCE-funded, sector-wide

• A collaboration of three institutions – Brookes,
  Bournemouth and Bradford

• Timeline: 2009 to Summer 2012
Purpose
• Develop a shared understanding of what distinctiveness is,
  applying learning from outside the HE sector

• Capture lessons for developing and executing distinctiveness
  strategies by examining the experience of the partner
  institutions and other HEIs, and applying learning from
  beyond the HE sector

• Highlight the role of leadership in developing and
  communicating distinctiveness

• Transfer knowledge across the sector
Why distinctiveness?
• Distinctiveness concerns the values you hold, the culture
  in which you do things, and the things that you offer
• There are cogent reasons for elaborating a distinctive
  strategy:
   • Firstly: distinctiveness confers a competitive advantage. This is
     important because, in this increasingly challenging HE
     environment, the need to compete will undoubtedly increase

   • Secondly: a clear and cogent organisational identity enables
     those who interact with the organisation to identify with it, and
     become loyal to it
How does distinctiveness work?

• Being distinctive is not about being unique; it is about
  being identifiable
   • For universities, this often means a distinctive blend of
     attributes
   • Distinctive attributes should be ‘rare, of value, and
     imperfectly imitable’

• A critical success factor is finding an expression of
  identity that works both internally and externally
A workshop for the sector

• Workshop currently being created – for HEIs to establish
  their distinctive attributes

• Enables an institution’s people – managers, directors,
  student representation - to work together to understand
  their university’s distinctive identity

• Pilot stage – to be shared with the sector in May
Case studies from the sector
• Institutions that we particularly admire for their work on
  distinctiveness:

   •   City
   •   Leicester
   •   Loughborough
   •   Teesside
   •   Warwick

• Publish date: May 2012
Introducing our panel
• Roger Grew, Strategic and Business Planning Director

• Professor Graham Henderson, Vice-Chancellor and
  Chief Executive of Teesside University

• Paul Hoskins, Chairman and Founder of Precedent

• Be ready with questions for the interactive panel debate
  – this is your opportunity to understand how the
  perspectives presented apply to your roles
Resources to support you
Resources available
at www.distinct.ac.uk

Check your handout
for resources we
feel are particularly
relevant to you
Events for you and your colleagues
Distinct will be presenting research outcomes and useful
resources at events this year:

22 March 2012:
• Marketing and communications professionals are welcome to join us
  at our plenary at the CIM HE group annual conference

12 June 2012:
• Vice-Chancellors and senior leadership are welcome to our final
  project conference, jointly hosted with CASE
Where to find out more

Web: www.distinct.ac.uk

Sign up to our e bulletin: contact@distinct.ac.uk

LinkedIn / Twitter: Distinct in HE

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Planning Forum - What makes a university distinctive? (1)

  • 1. The Distinct project Roger Grew, Strategic and Business Planning Director, Oxford Brookes University Anna Myers, Communications Manager, Distinct project Panel guests: Prof Graham Henderson, Vice-Chancellor of Teesside University Paul Hoskins, Chairman of Precedent
  • 2. Background to the project “Supporting universities in identifying and communicating what makes them distinctive” • HEFCE-funded, sector-wide • A collaboration of three institutions – Brookes, Bournemouth and Bradford • Timeline: 2009 to Summer 2012
  • 3. Purpose • Develop a shared understanding of what distinctiveness is, applying learning from outside the HE sector • Capture lessons for developing and executing distinctiveness strategies by examining the experience of the partner institutions and other HEIs, and applying learning from beyond the HE sector • Highlight the role of leadership in developing and communicating distinctiveness • Transfer knowledge across the sector
  • 4. Why distinctiveness? • Distinctiveness concerns the values you hold, the culture in which you do things, and the things that you offer • There are cogent reasons for elaborating a distinctive strategy: • Firstly: distinctiveness confers a competitive advantage. This is important because, in this increasingly challenging HE environment, the need to compete will undoubtedly increase • Secondly: a clear and cogent organisational identity enables those who interact with the organisation to identify with it, and become loyal to it
  • 5. How does distinctiveness work? • Being distinctive is not about being unique; it is about being identifiable • For universities, this often means a distinctive blend of attributes • Distinctive attributes should be ‘rare, of value, and imperfectly imitable’ • A critical success factor is finding an expression of identity that works both internally and externally
  • 6. A workshop for the sector • Workshop currently being created – for HEIs to establish their distinctive attributes • Enables an institution’s people – managers, directors, student representation - to work together to understand their university’s distinctive identity • Pilot stage – to be shared with the sector in May
  • 7. Case studies from the sector • Institutions that we particularly admire for their work on distinctiveness: • City • Leicester • Loughborough • Teesside • Warwick • Publish date: May 2012
  • 8. Introducing our panel • Roger Grew, Strategic and Business Planning Director • Professor Graham Henderson, Vice-Chancellor and Chief Executive of Teesside University • Paul Hoskins, Chairman and Founder of Precedent • Be ready with questions for the interactive panel debate – this is your opportunity to understand how the perspectives presented apply to your roles
  • 9. Resources to support you Resources available at www.distinct.ac.uk Check your handout for resources we feel are particularly relevant to you
  • 10. Events for you and your colleagues Distinct will be presenting research outcomes and useful resources at events this year: 22 March 2012: • Marketing and communications professionals are welcome to join us at our plenary at the CIM HE group annual conference 12 June 2012: • Vice-Chancellors and senior leadership are welcome to our final project conference, jointly hosted with CASE
  • 11. Where to find out more Web: www.distinct.ac.uk Sign up to our e bulletin: contact@distinct.ac.uk LinkedIn / Twitter: Distinct in HE

Editor's Notes

  1. while there are real imperatives for the trend towards uniformity, there are also cogent reasons for elaborating a distinctive strategy. Firstly, in the crowded marketplace which HE has become, distinctiveness confers a competitive advantage, enabling an institution to stand out from the crowd and be noticed by potential students and partners (Bunzel 2007). Secondly, a clear and cogent organisational identity enables those who interact with the organisation to identify with, and become loyal to, it (Dutton et al., 1994; Scott & Lane 2000; Balmer, 2008). … this is not just about students, student recruitment, or income
  2. Being distinctive is not about being unique, it is about being identifiable. The people that you wish to attract need to be able readily to identify what you stand for and what makes your institution one with which they want to associate.Rarity, value, imperfect imitability – Barney’s research (1991)A critical success factor is finding an expression of identity that works both internally and externally – one that communicates the nature of the organisation well and encourages a sense of pride in being associated with the organisation.Leicester: a huge listening exercise revealed that they had a blend of: - strong research and teaching; - welcoming and friendly; - inclusive; - accessibleOn paper, this looks like a list of attributes that is common to many universities. But by looking at their market, and carefully thinking about how to pitch themselves in light of that, they came up with an engaging position that is true and motivating for people both internally and externally – elite without being elitist.
  3. City: strong understanding of their market and a commitment to internal embedding through strong communicationsLeicester: comprehensive internal embedding, and the need for leadership to ‘walk the talk’Loughborough: leadership commitment to strategic direction, and the importance of uncovering the ethos of your institutionTeesside: full commitment to the distinctive attributes upon which you stake your claimWarwick: a great, innovative approach to internal embedding, itself consistent with their distinctive identity
  4. NB: encourage the panel members to have questions for each other tooMention that we are very lucky to have this expertise in the room – encourage the audience to be forthcoming with their questions.Questions to have up our sleeve:Teesside - How many academic staff/what proportion are directly engaged in working with businesses on finding/providing "solutions"?How are their skills developed in order to ensure that they perform this function more effectively?Would you say that Teesside was more "Demand led" or more "Product led" in terms of solution development? Both will have a role, but which has the strongest influence at Teesside (eg it cannot be a coincidence that the dentistry example is within their specialism of subjects allied to medicine, albeit a new direction for them)?What does the University logo look like and what is the rationale behind it?What examples of best practice in WP could they give?