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Place Based Working
Update
Democracy Commission Cross Party
Working Group – 19 August 2019
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Areas of focus for today
• Strategic Context:
Corporate Plan
Collaborate findings
Annual Council resolution
• Place Partnerships
• Ward / Sub Ward Partnerships,
Parish and Town Councils
• Citizen Engagement and Place Standard
• Strategic Coordination and
Operational Support
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Meeting people and communities in the place that
they are at on their journey (emotionally, mentally,
physically or geographically), using emotional and
collective intelligence to understand their needs
and personal and local assets to support the
fulfilment of those needs. Proactive
[Place-Based Working Lens]
Fulfilling the needs of people and communities through the delivery
of services provided by the Council itself or with partners across all
sectors – whoever is the most appropriate to provide the greatest
impact on outcomes. Reactive
[Joined-up Delivery Lens]
Channelling collective insight and leadership to create the conditions for the
organisation(s) to meet the needs of people and communities in Kirklees and
the stakeholders of the Council, enabling them to be able to deliver the right
responses.
[Strategy & Commissioning Lens]
I / We have a need
[People of Kirklees]
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Why Place-Based Working? – A reminder
• In the main, communities are best placed to know their own local
challenges and the strengths they have within them, but they can’t
always achieve change alone.
• It is the whole ‘system’ in which people live, work and play – and the
organisations involved – that need to change, and support change,
alongside communities.
• Bringing services in the system closer to people and putting
communities and their representatives at the heart of their design
and delivery can massively increase their impact for citizens.
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What Place-Based Working means to Kirklees Council
Place-based working is one of the core elements of Kirklees Council’s
Corporate Plan. What it means to us is:
• We will use a range of local information, insight and intelligence to
help us achieve the best outcomes for individuals and communities.
• We will work to understand geographical areas, and networks and
assets within them.
• We will work with all our partners to make sure geographically that
the ‘whole system’ of Kirklees is aligned sensibly around local places
that people identify with.
• Solutions will not be ‘one size fits all’, but wherever possible tailored
to meet personal and local requirements.
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What Place-Based Working means in practice
 Bringing multi-agency teams together around a ‘place’, sharing
their knowledge and skills.
 Working in the best interests of the community and the people –
not the organisation(s).
 Having different conversations with residents and really getting to
understand the community.
 Taking a common sense approach to supporting people to help
themselves.
 Understanding the value of each interaction we have.
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Place-Based Working and Geographies
 The concept of working in ‘places’ often gives rise to debate
over geographical boundaries. Organisational boundaries
often don’t make sense to residents living in these places.
 One of the strengths of Kirklees is that it is a dynamic,
diverse, vibrant network of towns, people and communities,
which can’t and shouldn’t be neatly defined.
 But it is crucial that we show how Council wards sit at the
heart of all our ‘geographies’.
Click to edit Master title style
Place-Based Working and Geographies – Key principles
At the heart of Kirklees Council is the democratic mandate of our
councillors. The 23 Wards and their boundaries are therefore the
basic building blocks of Council governance.
Kirklees Council is committed to building an integrated Health and
Social Care offer with our partners in the NHS. To that end, the 9
‘Clusters’ of Primary Care Networks are the key groupings we will look
to align our ‘Place-Based Working’ with. We will need to be clear how
services, councillors and staff are aligned with each network.
Our 4 Early Interventions and Prevention Hubs in Huddersfield Civic
Centre, Dewsbury Town Hall, Batley Town Hall and Slaithwaite Town
Hall provide a base for partners working in an area, particularly
mobile workers who do not work from a fixed location. These can
support a multi-agency approach through the colocation of staff.
Click to edit Master title style
Understanding our starting point and challenges
We asked an organisation called ‘Collaborate’ to assess the
current perspectives of local stakeholders and Kirklees
Council regarding:
• Understandings of place based working
• The current situation
• Barriers and opportunities to going further
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Place-Based Working in Kirklees: how?
Four shifts
People
'Better’ council ‘Different’ council
Service
Organisation System
What this means: needs to become a collective
effort, based on thinking systemically, developing
system leadership and stewardship roles, and
working collaboratively
From To
Doing to (or for) Doing with
What this means: start with people in places
they identify with, then work out implications for
services and how they are configured
What this means: align role, culture and
capabilities to the goal of place-based working;
experiment and learn
What this means: embrace the assets and
agency of people and communities, co-produce,
support community initiative, build capacity, share
responsibility
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Annual Council – May 2019
Set out proposals to establish an approach to:
• Place Partnerships
• Ward / Sub Ward Partnerships
• Place based engagement using the Place Standard tool
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Place Partnerships
• Recognition that one size doesn’t fit all. Some issues are
better tackled on a Ward / Sub Ward basis, whilst other
strategic issues are best addressed at a geography
wider than a Ward.
• In order to maximise potential, we need to work on a
partnership basis across a footprint that’s larger than a
Ward. 7 Places identified based on demographics.
• Place Partnership Lead Role established.
Click to edit Master title style
Place Partnership
Lead Member Role
Takes intelligence from
the Council and
Partners for their ‘place’
Works with Councillors
within their place to
validate and add to that
intelligence using
insight held at a local
level
With Ward Cllrs
coordinates activity to
address identified needs
across the wider place
footprint, ensuring all
communities have a
voice and are
adequately engaged
Works with Councillors
to identify gaps in
community capacity and
opportunities to fill
them
Brokers potential
solutions with
Councillors and
communities, based on
intelligence and insight,
that tackle priorities
Make recommendations
to Cabinet, including
consultation with Ward
Cllrs.
Monitors progress,
evaluates activity,
communicates progress
and escalates issues
Click to edit Master title style
Place Partnerships Framework
1. Framework Development
2. Resource allocation
3. Initial scoping meeting of Place Partnership Lead Member,
Intelligence colleague and key officer
4. Agree a priority theme and population group based on intelligence
5. Develop an action plan to cover:
Engagement with elected councillors, relevant departments and sections operating
in the designated area with responsibility for the priority theme to understand
what already exists and what the gaps are.
Engagement with the community and key stakeholder groups / organisations.
Click to edit Master title style
Place Partnerships Framework
6. Following engagement, determine the commission
7. Work with place partnership lead members to share commonalities
8. Recommend to Cabinet
9. Implement, monitor and evaluate
Click to edit Master title style
Ward and Sub Partnerships –
A developing framework
• An organic approach building on current strengths –
not one size fits all
• Engagement as a basis for a Ward / Sub Ward Plan
• A pre-cursor to a Ward / Sub Ward Partnership
• 15 Wards have (or are in the process of developing) a
Ward Forum / Ward Partnership or have a Parish / Town
Council. We already have mechanisms by which we
can plan engagement and consider how we respond in
these areas
Click to edit Master title style
Click to edit Master title style
Citizen Engagement
• We have developed and adopted a set of citizen
engagement principles which are being used to guide
and inform the council’s approach to place-based
engagement – How Good is Our Place.
• The Place Standard has been adopted as the principal
tool for all such engagement.
• The cross-partnership Citizen Engagement Reference
Group has been established to have oversight and
co-ordination of all engagement activity and to
ensure the Place Standard is used where appropriate.
Click to edit Master title style
Citizen Engagement
• We are currently working with the New Citizenship
Project to use their expertise to develop a core
narrative that describes our changing relationship with
our citizens.
• This is being developed using co-creation in two areas
– Fieldhead and Ashbrow. We will be discussing
feedback with the Cabinet Portfolio holder in August.
• This will form the basis of the cultural change that will
need to take place across the organisation and will
facilitate how we get staff to work in different ways in
places in support of the coordination arrangements.
Click to edit Master title style
Place Standard
• Place Standard engagements delivered in 8 neighbourhoods
covering 5 wards, engaging approximately 1750 citizens so far.
• Engagement planned in 19 neighbourhoods covering 11 wards
(all involving councillors) – a mix of councillor led (incl a Town
Council), community led or service led where there is an
opportunity to influence investment (e.g. KNH)
• Place Standard engagement currently taking place to inform
the Huddersfield Town Centre Masterplan / Blueprint.
• Over 200 people have received training in delivering Place
Standard conversations. This includes staff from 26 service
areas, 12 councillors, 6 voluntary organisations and 39
residents.
Click to edit Master title style
Creating the conditions
for success
• Strategic Directors are working on the operating
model for place based working
• The corporate centre is looking at enabling support to
facilitate this operating model in order to respond to
place based engagement and to make best use of
working together in a place
Click to edit Master title style
Next steps
• Define the full programme of work
• Determine the governance arrangements
for the next phases of work
• Engage with all political groups
• Develop a communication plan
around the programme

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Place-Based Working, August 2019

  • 1. Place Based Working Update Democracy Commission Cross Party Working Group – 19 August 2019
  • 2. Click to edit Master title style Areas of focus for today • Strategic Context: Corporate Plan Collaborate findings Annual Council resolution • Place Partnerships • Ward / Sub Ward Partnerships, Parish and Town Councils • Citizen Engagement and Place Standard • Strategic Coordination and Operational Support
  • 3. Click to edit Master title style Meeting people and communities in the place that they are at on their journey (emotionally, mentally, physically or geographically), using emotional and collective intelligence to understand their needs and personal and local assets to support the fulfilment of those needs. Proactive [Place-Based Working Lens] Fulfilling the needs of people and communities through the delivery of services provided by the Council itself or with partners across all sectors – whoever is the most appropriate to provide the greatest impact on outcomes. Reactive [Joined-up Delivery Lens] Channelling collective insight and leadership to create the conditions for the organisation(s) to meet the needs of people and communities in Kirklees and the stakeholders of the Council, enabling them to be able to deliver the right responses. [Strategy & Commissioning Lens] I / We have a need [People of Kirklees]
  • 4. Click to edit Master title style Why Place-Based Working? – A reminder • In the main, communities are best placed to know their own local challenges and the strengths they have within them, but they can’t always achieve change alone. • It is the whole ‘system’ in which people live, work and play – and the organisations involved – that need to change, and support change, alongside communities. • Bringing services in the system closer to people and putting communities and their representatives at the heart of their design and delivery can massively increase their impact for citizens.
  • 5. Click to edit Master title style What Place-Based Working means to Kirklees Council Place-based working is one of the core elements of Kirklees Council’s Corporate Plan. What it means to us is: • We will use a range of local information, insight and intelligence to help us achieve the best outcomes for individuals and communities. • We will work to understand geographical areas, and networks and assets within them. • We will work with all our partners to make sure geographically that the ‘whole system’ of Kirklees is aligned sensibly around local places that people identify with. • Solutions will not be ‘one size fits all’, but wherever possible tailored to meet personal and local requirements.
  • 6. Click to edit Master title style What Place-Based Working means in practice  Bringing multi-agency teams together around a ‘place’, sharing their knowledge and skills.  Working in the best interests of the community and the people – not the organisation(s).  Having different conversations with residents and really getting to understand the community.  Taking a common sense approach to supporting people to help themselves.  Understanding the value of each interaction we have.
  • 7. Click to edit Master title style Place-Based Working and Geographies  The concept of working in ‘places’ often gives rise to debate over geographical boundaries. Organisational boundaries often don’t make sense to residents living in these places.  One of the strengths of Kirklees is that it is a dynamic, diverse, vibrant network of towns, people and communities, which can’t and shouldn’t be neatly defined.  But it is crucial that we show how Council wards sit at the heart of all our ‘geographies’.
  • 8. Click to edit Master title style Place-Based Working and Geographies – Key principles At the heart of Kirklees Council is the democratic mandate of our councillors. The 23 Wards and their boundaries are therefore the basic building blocks of Council governance. Kirklees Council is committed to building an integrated Health and Social Care offer with our partners in the NHS. To that end, the 9 ‘Clusters’ of Primary Care Networks are the key groupings we will look to align our ‘Place-Based Working’ with. We will need to be clear how services, councillors and staff are aligned with each network. Our 4 Early Interventions and Prevention Hubs in Huddersfield Civic Centre, Dewsbury Town Hall, Batley Town Hall and Slaithwaite Town Hall provide a base for partners working in an area, particularly mobile workers who do not work from a fixed location. These can support a multi-agency approach through the colocation of staff.
  • 9. Click to edit Master title style Understanding our starting point and challenges We asked an organisation called ‘Collaborate’ to assess the current perspectives of local stakeholders and Kirklees Council regarding: • Understandings of place based working • The current situation • Barriers and opportunities to going further
  • 10. Click to edit Master title style Place-Based Working in Kirklees: how? Four shifts People 'Better’ council ‘Different’ council Service Organisation System What this means: needs to become a collective effort, based on thinking systemically, developing system leadership and stewardship roles, and working collaboratively From To Doing to (or for) Doing with What this means: start with people in places they identify with, then work out implications for services and how they are configured What this means: align role, culture and capabilities to the goal of place-based working; experiment and learn What this means: embrace the assets and agency of people and communities, co-produce, support community initiative, build capacity, share responsibility
  • 11. Click to edit Master title style Annual Council – May 2019 Set out proposals to establish an approach to: • Place Partnerships • Ward / Sub Ward Partnerships • Place based engagement using the Place Standard tool
  • 12. Click to edit Master title style Place Partnerships • Recognition that one size doesn’t fit all. Some issues are better tackled on a Ward / Sub Ward basis, whilst other strategic issues are best addressed at a geography wider than a Ward. • In order to maximise potential, we need to work on a partnership basis across a footprint that’s larger than a Ward. 7 Places identified based on demographics. • Place Partnership Lead Role established.
  • 13. Click to edit Master title style Place Partnership Lead Member Role Takes intelligence from the Council and Partners for their ‘place’ Works with Councillors within their place to validate and add to that intelligence using insight held at a local level With Ward Cllrs coordinates activity to address identified needs across the wider place footprint, ensuring all communities have a voice and are adequately engaged Works with Councillors to identify gaps in community capacity and opportunities to fill them Brokers potential solutions with Councillors and communities, based on intelligence and insight, that tackle priorities Make recommendations to Cabinet, including consultation with Ward Cllrs. Monitors progress, evaluates activity, communicates progress and escalates issues
  • 14. Click to edit Master title style Place Partnerships Framework 1. Framework Development 2. Resource allocation 3. Initial scoping meeting of Place Partnership Lead Member, Intelligence colleague and key officer 4. Agree a priority theme and population group based on intelligence 5. Develop an action plan to cover: Engagement with elected councillors, relevant departments and sections operating in the designated area with responsibility for the priority theme to understand what already exists and what the gaps are. Engagement with the community and key stakeholder groups / organisations.
  • 15. Click to edit Master title style Place Partnerships Framework 6. Following engagement, determine the commission 7. Work with place partnership lead members to share commonalities 8. Recommend to Cabinet 9. Implement, monitor and evaluate
  • 16. Click to edit Master title style Ward and Sub Partnerships – A developing framework • An organic approach building on current strengths – not one size fits all • Engagement as a basis for a Ward / Sub Ward Plan • A pre-cursor to a Ward / Sub Ward Partnership • 15 Wards have (or are in the process of developing) a Ward Forum / Ward Partnership or have a Parish / Town Council. We already have mechanisms by which we can plan engagement and consider how we respond in these areas
  • 17. Click to edit Master title style
  • 18. Click to edit Master title style Citizen Engagement • We have developed and adopted a set of citizen engagement principles which are being used to guide and inform the council’s approach to place-based engagement – How Good is Our Place. • The Place Standard has been adopted as the principal tool for all such engagement. • The cross-partnership Citizen Engagement Reference Group has been established to have oversight and co-ordination of all engagement activity and to ensure the Place Standard is used where appropriate.
  • 19. Click to edit Master title style Citizen Engagement • We are currently working with the New Citizenship Project to use their expertise to develop a core narrative that describes our changing relationship with our citizens. • This is being developed using co-creation in two areas – Fieldhead and Ashbrow. We will be discussing feedback with the Cabinet Portfolio holder in August. • This will form the basis of the cultural change that will need to take place across the organisation and will facilitate how we get staff to work in different ways in places in support of the coordination arrangements.
  • 20. Click to edit Master title style Place Standard • Place Standard engagements delivered in 8 neighbourhoods covering 5 wards, engaging approximately 1750 citizens so far. • Engagement planned in 19 neighbourhoods covering 11 wards (all involving councillors) – a mix of councillor led (incl a Town Council), community led or service led where there is an opportunity to influence investment (e.g. KNH) • Place Standard engagement currently taking place to inform the Huddersfield Town Centre Masterplan / Blueprint. • Over 200 people have received training in delivering Place Standard conversations. This includes staff from 26 service areas, 12 councillors, 6 voluntary organisations and 39 residents.
  • 21. Click to edit Master title style Creating the conditions for success • Strategic Directors are working on the operating model for place based working • The corporate centre is looking at enabling support to facilitate this operating model in order to respond to place based engagement and to make best use of working together in a place
  • 22. Click to edit Master title style Next steps • Define the full programme of work • Determine the governance arrangements for the next phases of work • Engage with all political groups • Develop a communication plan around the programme