This document maps the brand identities of Pepsodent, Maruti 800, ICICI Bank, and Bharat Forge Ltd using Kepferer's Prism Model. For each brand, it identifies the physique, personality, culture, relationships, reflection, and self-image according to the model's dimensions. For example, Pepsodent's physique is oral care and germ fighter packaged in white, its personality is modern and conservative, its culture is patriotic and modern, its relationships are with children for oral hygiene, its reflection is as a standard for oral care and hygiene, and its self-image is of being a standard for health.
The document evaluates the California Milk Processor Board's (CMPB) "Got Milk?" marketing campaign. It finds that the campaign successfully increased milk consumption in the early 1990s through creative advertising. However, it risks alienating consumers by no longer focusing on regular drinkers and not considering cultural differences with Hispanic audiences. The document recommends the CMPB focus on health, Hispanic consumers, cheese, and new distribution channels through R&D, event marketing, and advertisements tailored to different audiences. While "Got Milk?" has been successful for 20 years, the CMPB needs to refresh the campaign to address changes in the world and branding concepts over that time to continue engaging consumers.
House of Tata: Acquiring a Global FootprintAbhigyan Singh
The 134-year-old Tata Group with 95 operating companies (31 of them publicly traded) and 230,000 employees, it is India's largest private-sector employer, its biggest taxpayer, and its greatest foreign-exchange earner.
The report entitled ‘MAGGI – A project report on marketing strategy’ deals with the study of Nestle as a brand which acquired Maggi in 1947 & launched it in India in 1983 as an evening snack which became synonymous with noodles. This study tries to analyses the marketing strategy of Maggi before & after the controversy & how post dropping significant Market Share during the ban, they were able to smoothly regain the Market share within a few months of re-launch.
Dhirubhai Ambani was an Indian business magnate who founded Reliance Industries in 1958. Over the decades, he grew Reliance Industries into one of the largest companies in India with interests in petrochemicals, textiles, crude oil, natural gas, and more. Ambani passed away in 2002 but had a rags to riches story, becoming one of the richest men in India and being credited with starting the equity culture in the country. He is remembered for his business acumen, innovation, and role in rewriting Indian corporate history.
The document discusses the amusement park industry in India. It provides details about the estimated size of the industry (Rs 4000 crores), growth rate (10% annually), and number of amusement parks currently in the country (120). It also lists some of the popular amusement parks in India and presents a vision, mission, and values for Worlds of Wonder amusement park.
Village Volvo provides several service packages including core repair services and additional routine maintenance services. They aim to make customers feel convinced, comfortable, and trusted through high quality services and a customer-focused environment. Village Volvo also aims to differentiate itself from other dealers through service excellence, integrated call centers, proactive after sales service, and touchpoint management to ensure a consistent customer experience.
The document evaluates the California Milk Processor Board's (CMPB) "Got Milk?" marketing campaign. It finds that the campaign successfully increased milk consumption in the early 1990s through creative advertising. However, it risks alienating consumers by no longer focusing on regular drinkers and not considering cultural differences with Hispanic audiences. The document recommends the CMPB focus on health, Hispanic consumers, cheese, and new distribution channels through R&D, event marketing, and advertisements tailored to different audiences. While "Got Milk?" has been successful for 20 years, the CMPB needs to refresh the campaign to address changes in the world and branding concepts over that time to continue engaging consumers.
House of Tata: Acquiring a Global FootprintAbhigyan Singh
The 134-year-old Tata Group with 95 operating companies (31 of them publicly traded) and 230,000 employees, it is India's largest private-sector employer, its biggest taxpayer, and its greatest foreign-exchange earner.
The report entitled ‘MAGGI – A project report on marketing strategy’ deals with the study of Nestle as a brand which acquired Maggi in 1947 & launched it in India in 1983 as an evening snack which became synonymous with noodles. This study tries to analyses the marketing strategy of Maggi before & after the controversy & how post dropping significant Market Share during the ban, they were able to smoothly regain the Market share within a few months of re-launch.
Dhirubhai Ambani was an Indian business magnate who founded Reliance Industries in 1958. Over the decades, he grew Reliance Industries into one of the largest companies in India with interests in petrochemicals, textiles, crude oil, natural gas, and more. Ambani passed away in 2002 but had a rags to riches story, becoming one of the richest men in India and being credited with starting the equity culture in the country. He is remembered for his business acumen, innovation, and role in rewriting Indian corporate history.
The document discusses the amusement park industry in India. It provides details about the estimated size of the industry (Rs 4000 crores), growth rate (10% annually), and number of amusement parks currently in the country (120). It also lists some of the popular amusement parks in India and presents a vision, mission, and values for Worlds of Wonder amusement park.
Village Volvo provides several service packages including core repair services and additional routine maintenance services. They aim to make customers feel convinced, comfortable, and trusted through high quality services and a customer-focused environment. Village Volvo also aims to differentiate itself from other dealers through service excellence, integrated call centers, proactive after sales service, and touchpoint management to ensure a consistent customer experience.
This document summarizes a research study on the impact of physical evidence on customer perceptions of service quality at Transnational Bank in Nakuru, Kenya. The study examined how the bank's interior and exterior environment (spatial layout, ambient conditions, signage/artifacts) influence customer views of the reliability, responsiveness, assurance and empathy of bank services. A sample of 95 bank customers completed questionnaires. The results showed significant relationships between the physical branch environment and customer perceptions of service quality. Specifically, ambient conditions, spatial layout, and signage/symbols were found to influence how customers rate the service at the bank. The document provides context on the competitive pressures facing Kenyan banks and the importance of differentiating service quality.
Pidilite Industries is the leading player in the Indian adhesives market with a 60% market share. Its flagship brand Fevicol contributes 50% of Pidilite's total revenue. Fevicol scores highly on brand awareness, loyalty and quality perception among its target audience of carpenters, designers, and household owners. Pidilite has extended the Fevicol brand through line extensions like Fevicol Speedex and brand extensions like Fevicol Marble Glue to cater to different product categories while maintaining brand consistency. It follows a cost-based pricing strategy and sells through a three-tier distribution channel of C&F agents, wholesale stockists and retailers.
1) A brand mantra is a short 3-5 word phrase that captures the essence of a brand's positioning. It ensures employees and partners understand what the brand represents to consumers.
2) Good brand mantras communicate what the brand is and is not through their collective meaning. They indicate how the brand is unique compared to competitors.
3) A good brand mantra describes the product/service benefits, further clarifies its nature with a descriptive modifier, and specifies how it provides benefits and in what ways with an emotional modifier.
SERVICE QUALITY AND CUSTOMER SERVICE IN LIC OF INDIADhanya Ushas
The document discusses Life Insurance Corporation of India (LIC), which is a state-owned insurance company headquartered in Mumbai. It was founded in 1956 when the Indian government nationalized the private insurance industry. Over 245 insurance companies and provident societies were merged to create LIC, which became the sole provider of life insurance in India and contributed significantly to the country's GDP. The document then evaluates LIC's people, processes, physical evidence and identifies gaps in knowledge, service design/standards, performance and communication. It also discusses LIC's market segmentation, targeting, positioning and net promoter score. Areas for improvement identified include infrastructure, uniforms for employees and training.
The product category of the project is ‘Wheat Atta’. The project defines the various segmentation variables, identifies the target market, and the positioning of the product. The project analyses the existing micro and the macro environment, SWAT and market for the product category. Further the project analyses the various marketing elements: product, place, packaging, pricing and promotion strategies for the product.
This document discusses brand identity and its key components. It defines brand as the name, symbol, design or combination that identifies the maker or seller of a product. Brand identity is the visual elements like colors, design, logo, name or symbol that together identify and distinguish the brand. There are different perspectives of a brand - as a product, organization, person or symbol. Brand identity has two levels - the core identity and extended identity. The core identity represents the essence and reason for the brand's existence, while the extended identity provides more texture, details and completeness to help communicate the brand effectively.
The document discusses the physical evidence of service quality, specifically focusing on the role played by the physical environment and the relationship between the physical environment and service consumers. It defines physical evidence as the actual physical environment where the service is performed and delivered, where interactions between the firm and customer take place. The physical environment can play roles as a package to communicate service characteristics, a facilitator to enhance performance and satisfaction, a socializer to set the mood, and a differentiator to position a service for a segment. Proper design and maintenance of the physical facilities is important to elicit positive cognitive, emotional and physiological responses from customers and employees.
The document discusses various brand leveraging strategies such as line extensions, brand extensions, stretching brands vertically, and co-branding. It provides examples of each strategy and discusses their advantages and disadvantages. Specifically, it explains that brand leveraging uses an existing brand to expand into new product categories or classes. This provides familiarity and positive brand perceptions for consumers. Line extensions add variants to an existing brand, while brand extensions use a brand name in a different product category. Co-branding combines two brands for a joint product.
GlaxoSmithKline GSK CH - A report on Business Strategy and Growth Avenues in ...Maneesh Garg
A summer internship report on GlaxoSmithKline Consumer Healthcare (GSKCH) Himachal Pradesh. Report comprises the sales structure, business and supply chain model of GSK Consumer Healthcare in Himachal Pradesh. It also includes the comparative analysis of GSK supply chain and sales structure with competitor FMCG companies like HUL, P&G, Nestle and Colgate etc, Himachal Pradesh geographical audit, revenue model, remunerations of sales team, incentives and much more...
To get a copy of this presentation, share your views about the presentation with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new upload don't forget to press the "FOLLOW" and "LIKE" button
This document presents a marketing plan for "SOSYO", a fruit-based carbonated soft drink targeted at business students in India. The plan includes defining the target customer as young, single, health-conscious students aged 19-28 years. It analyzes the customer's buying behavior, cultural and social factors. It positions SOSYO as a heritage drink that provides health benefits and stress relief. The marketing strategies proposed include advertising in print, broadcast and digital media, sales promotions, sponsoring events, and appointing a brand ambassador. The plan also discusses setting up "Cafe SOSYO" theme cafes and presents a content outline for the full marketing plan.
Customer satisfaction is a measure of how well a company's products and services meet customer expectations. If expectations are met, the customer is satisfied. There are three levels of customer satisfaction: basic needs which prevent dissatisfaction if met, performance needs which increase satisfaction the better they are met, and excitement needs which create customer delight. Factors like price, quality, service, brand, and reputation affect customer satisfaction. Ensuring customer satisfaction through feedback, surveys, and meeting expectations is important as it leads to customer loyalty, retention, and positive word-of-mouth marketing.
The document discusses customer-based brand equity (CBBE) and its key components. It outlines an associative network memory model for how brand knowledge is formed in the mind. It then describes the dimensions that make up CBBE, including brand salience, performance, imagery, judgments, and feelings. It presents a CBBE pyramid model showing the relationships between these dimensions and how they contribute to brand resonance.
Ringo Biscuit - New Marketing Plan For a Failed Product - Peek FreansFaHaD .H. NooR
Group Of Students Of University Of Central Punjab Choose Failed Product in the market and proposed a new marketing plan. We are Thankful to Our Prof. Rehan Mahmood for guiding us and teaching us marketing management core subject.
CureFit is an Indian health and fitness company that offers both digital and offline experiences across fitness, nutrition, and mental well-being. It was founded in 2016 in Bangalore and has four verticals: Cult.Fit gyms, Eat.Fit healthy food offerings, Mind.Fit for mental wellness, and Care.Fit diagnostic centers. The Cult.Fit brand focuses on functional training classes like kickboxing and HIIT that are led by trainers and use technology to track users' workouts. Customers view Cult.Fit positively for its engaging group classes in multiple formats, complimentary access to workout communities, and state-of-the-art fitness centers.
This document discusses the creation of a luxury brand. It begins by defining luxury and luxury brands, noting that luxury involves great expense and comfort. It then discusses some of the largest luxury goods producers like LVMH. It explores the birth of luxury brands and how advertising expenditure is typically 5-15% of sales revenue. The document then examines rational and emotional aspects of luxury brands and different luxury sectors. It outlines eight pillars of luxury branding: performance, pedigree, paucity, persona, public figures, placement, PR, and pricing. Finally, it provides insights into marketing luxury brands in India, including that Indian consumers are brand conscious but price sensitive and have high expectations of service.
This document discusses customer service expectations and how to manage them. It defines customer expectations as beliefs about service delivery that serve as standards against which performance is judged. There are different types of expectations including desired, adequate, and minimum tolerable levels. Factors that influence expectations are discussed, such as internal customer factors, external situational factors, and supplier controlled factors like advertising and pricing. The document provides strategies for managing expectations during the pre-purchase, service encounter, and post-purchase phases. It also discusses how exceeding customer expectations through approaches like building customer relationships and underpromising can help delight customers.
Nestle India Ltd. has a diverse product portfolio consisting of milk products & nutrition, beverages, prepared dishes & cooking aids, and chocolates & confectioneries. The company has a wide range of products under each category, with some product lines like milk products having a greater depth than others like beverages. There is scope to increase depth for some product lines and trim lengths for others. The company also needs to address some brand issues like product confusion and duplication to improve further.
Nestle is a food processing company established in 1866 in Switzerland with a net profit of 563.27cr and net sales of 8,175.31cr in India. It has a diverse product portfolio including milk products, beverages, chocolate and prepared dishes. Milk products account for 55.05% of its total sales. Nestle has a long history and aims to launch 25 new products targeting various consumer segments in India through its vision of good food and good life. It has strengths in long experience, innovation and brands however also faces threats of competition and changing consumer preferences.
Village Volvo provides a core service package for repairing out-of-warranty Volvos that includes supporting facilities, goods, information, explicit services, and implicit services. It also offers additional routine services like tune-ups and oil changes. Village Volvo maintains detailed customer vehicle dossiers and differentiates itself from dealers through service excellence, integrated call centers, and proactive sales services. It manages its repair operations like a factory using quality philosophies around sorting, setting in order, shining, standardizing, and sustaining processes.
Kapferer's Brand Identity Prism is a framework that represents a brand's identity using six aspects: physique, personality, culture, relationship, reflection, and self-image. These aspects are divided into the constructed source/receiver and externalization/internalization dimensions. Kapferer's prism enables brand managers to assess their brand's strengths and weaknesses to create loyalty and value. Coca-Cola and Starbucks are examples of brands that can be analyzed using the six aspects of the Brand Identity Prism.
The document discusses two models of brand identity - Aaker's Brand Identity Model and Kapferer's Brand Identity Prism.
Aaker's model views brand identity through four perspectives - as a product, organization, person, and symbol. Kapferer's prism has six elements that make up brand identity - physique, personality, culture, self-image, reflection, and relationship. Both models are explained using Pizza Hut as an example brand. The key aspects of Pizza Hut's brand identity discussed are its menu, customer service, values, and positioning as an affordable and welcoming place for making memories.
This document summarizes a research study on the impact of physical evidence on customer perceptions of service quality at Transnational Bank in Nakuru, Kenya. The study examined how the bank's interior and exterior environment (spatial layout, ambient conditions, signage/artifacts) influence customer views of the reliability, responsiveness, assurance and empathy of bank services. A sample of 95 bank customers completed questionnaires. The results showed significant relationships between the physical branch environment and customer perceptions of service quality. Specifically, ambient conditions, spatial layout, and signage/symbols were found to influence how customers rate the service at the bank. The document provides context on the competitive pressures facing Kenyan banks and the importance of differentiating service quality.
Pidilite Industries is the leading player in the Indian adhesives market with a 60% market share. Its flagship brand Fevicol contributes 50% of Pidilite's total revenue. Fevicol scores highly on brand awareness, loyalty and quality perception among its target audience of carpenters, designers, and household owners. Pidilite has extended the Fevicol brand through line extensions like Fevicol Speedex and brand extensions like Fevicol Marble Glue to cater to different product categories while maintaining brand consistency. It follows a cost-based pricing strategy and sells through a three-tier distribution channel of C&F agents, wholesale stockists and retailers.
1) A brand mantra is a short 3-5 word phrase that captures the essence of a brand's positioning. It ensures employees and partners understand what the brand represents to consumers.
2) Good brand mantras communicate what the brand is and is not through their collective meaning. They indicate how the brand is unique compared to competitors.
3) A good brand mantra describes the product/service benefits, further clarifies its nature with a descriptive modifier, and specifies how it provides benefits and in what ways with an emotional modifier.
SERVICE QUALITY AND CUSTOMER SERVICE IN LIC OF INDIADhanya Ushas
The document discusses Life Insurance Corporation of India (LIC), which is a state-owned insurance company headquartered in Mumbai. It was founded in 1956 when the Indian government nationalized the private insurance industry. Over 245 insurance companies and provident societies were merged to create LIC, which became the sole provider of life insurance in India and contributed significantly to the country's GDP. The document then evaluates LIC's people, processes, physical evidence and identifies gaps in knowledge, service design/standards, performance and communication. It also discusses LIC's market segmentation, targeting, positioning and net promoter score. Areas for improvement identified include infrastructure, uniforms for employees and training.
The product category of the project is ‘Wheat Atta’. The project defines the various segmentation variables, identifies the target market, and the positioning of the product. The project analyses the existing micro and the macro environment, SWAT and market for the product category. Further the project analyses the various marketing elements: product, place, packaging, pricing and promotion strategies for the product.
This document discusses brand identity and its key components. It defines brand as the name, symbol, design or combination that identifies the maker or seller of a product. Brand identity is the visual elements like colors, design, logo, name or symbol that together identify and distinguish the brand. There are different perspectives of a brand - as a product, organization, person or symbol. Brand identity has two levels - the core identity and extended identity. The core identity represents the essence and reason for the brand's existence, while the extended identity provides more texture, details and completeness to help communicate the brand effectively.
The document discusses the physical evidence of service quality, specifically focusing on the role played by the physical environment and the relationship between the physical environment and service consumers. It defines physical evidence as the actual physical environment where the service is performed and delivered, where interactions between the firm and customer take place. The physical environment can play roles as a package to communicate service characteristics, a facilitator to enhance performance and satisfaction, a socializer to set the mood, and a differentiator to position a service for a segment. Proper design and maintenance of the physical facilities is important to elicit positive cognitive, emotional and physiological responses from customers and employees.
The document discusses various brand leveraging strategies such as line extensions, brand extensions, stretching brands vertically, and co-branding. It provides examples of each strategy and discusses their advantages and disadvantages. Specifically, it explains that brand leveraging uses an existing brand to expand into new product categories or classes. This provides familiarity and positive brand perceptions for consumers. Line extensions add variants to an existing brand, while brand extensions use a brand name in a different product category. Co-branding combines two brands for a joint product.
GlaxoSmithKline GSK CH - A report on Business Strategy and Growth Avenues in ...Maneesh Garg
A summer internship report on GlaxoSmithKline Consumer Healthcare (GSKCH) Himachal Pradesh. Report comprises the sales structure, business and supply chain model of GSK Consumer Healthcare in Himachal Pradesh. It also includes the comparative analysis of GSK supply chain and sales structure with competitor FMCG companies like HUL, P&G, Nestle and Colgate etc, Himachal Pradesh geographical audit, revenue model, remunerations of sales team, incentives and much more...
To get a copy of this presentation, share your views about the presentation with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new upload don't forget to press the "FOLLOW" and "LIKE" button
This document presents a marketing plan for "SOSYO", a fruit-based carbonated soft drink targeted at business students in India. The plan includes defining the target customer as young, single, health-conscious students aged 19-28 years. It analyzes the customer's buying behavior, cultural and social factors. It positions SOSYO as a heritage drink that provides health benefits and stress relief. The marketing strategies proposed include advertising in print, broadcast and digital media, sales promotions, sponsoring events, and appointing a brand ambassador. The plan also discusses setting up "Cafe SOSYO" theme cafes and presents a content outline for the full marketing plan.
Customer satisfaction is a measure of how well a company's products and services meet customer expectations. If expectations are met, the customer is satisfied. There are three levels of customer satisfaction: basic needs which prevent dissatisfaction if met, performance needs which increase satisfaction the better they are met, and excitement needs which create customer delight. Factors like price, quality, service, brand, and reputation affect customer satisfaction. Ensuring customer satisfaction through feedback, surveys, and meeting expectations is important as it leads to customer loyalty, retention, and positive word-of-mouth marketing.
The document discusses customer-based brand equity (CBBE) and its key components. It outlines an associative network memory model for how brand knowledge is formed in the mind. It then describes the dimensions that make up CBBE, including brand salience, performance, imagery, judgments, and feelings. It presents a CBBE pyramid model showing the relationships between these dimensions and how they contribute to brand resonance.
Ringo Biscuit - New Marketing Plan For a Failed Product - Peek FreansFaHaD .H. NooR
Group Of Students Of University Of Central Punjab Choose Failed Product in the market and proposed a new marketing plan. We are Thankful to Our Prof. Rehan Mahmood for guiding us and teaching us marketing management core subject.
CureFit is an Indian health and fitness company that offers both digital and offline experiences across fitness, nutrition, and mental well-being. It was founded in 2016 in Bangalore and has four verticals: Cult.Fit gyms, Eat.Fit healthy food offerings, Mind.Fit for mental wellness, and Care.Fit diagnostic centers. The Cult.Fit brand focuses on functional training classes like kickboxing and HIIT that are led by trainers and use technology to track users' workouts. Customers view Cult.Fit positively for its engaging group classes in multiple formats, complimentary access to workout communities, and state-of-the-art fitness centers.
This document discusses the creation of a luxury brand. It begins by defining luxury and luxury brands, noting that luxury involves great expense and comfort. It then discusses some of the largest luxury goods producers like LVMH. It explores the birth of luxury brands and how advertising expenditure is typically 5-15% of sales revenue. The document then examines rational and emotional aspects of luxury brands and different luxury sectors. It outlines eight pillars of luxury branding: performance, pedigree, paucity, persona, public figures, placement, PR, and pricing. Finally, it provides insights into marketing luxury brands in India, including that Indian consumers are brand conscious but price sensitive and have high expectations of service.
This document discusses customer service expectations and how to manage them. It defines customer expectations as beliefs about service delivery that serve as standards against which performance is judged. There are different types of expectations including desired, adequate, and minimum tolerable levels. Factors that influence expectations are discussed, such as internal customer factors, external situational factors, and supplier controlled factors like advertising and pricing. The document provides strategies for managing expectations during the pre-purchase, service encounter, and post-purchase phases. It also discusses how exceeding customer expectations through approaches like building customer relationships and underpromising can help delight customers.
Nestle India Ltd. has a diverse product portfolio consisting of milk products & nutrition, beverages, prepared dishes & cooking aids, and chocolates & confectioneries. The company has a wide range of products under each category, with some product lines like milk products having a greater depth than others like beverages. There is scope to increase depth for some product lines and trim lengths for others. The company also needs to address some brand issues like product confusion and duplication to improve further.
Nestle is a food processing company established in 1866 in Switzerland with a net profit of 563.27cr and net sales of 8,175.31cr in India. It has a diverse product portfolio including milk products, beverages, chocolate and prepared dishes. Milk products account for 55.05% of its total sales. Nestle has a long history and aims to launch 25 new products targeting various consumer segments in India through its vision of good food and good life. It has strengths in long experience, innovation and brands however also faces threats of competition and changing consumer preferences.
Village Volvo provides a core service package for repairing out-of-warranty Volvos that includes supporting facilities, goods, information, explicit services, and implicit services. It also offers additional routine services like tune-ups and oil changes. Village Volvo maintains detailed customer vehicle dossiers and differentiates itself from dealers through service excellence, integrated call centers, and proactive sales services. It manages its repair operations like a factory using quality philosophies around sorting, setting in order, shining, standardizing, and sustaining processes.
Kapferer's Brand Identity Prism is a framework that represents a brand's identity using six aspects: physique, personality, culture, relationship, reflection, and self-image. These aspects are divided into the constructed source/receiver and externalization/internalization dimensions. Kapferer's prism enables brand managers to assess their brand's strengths and weaknesses to create loyalty and value. Coca-Cola and Starbucks are examples of brands that can be analyzed using the six aspects of the Brand Identity Prism.
The document discusses two models of brand identity - Aaker's Brand Identity Model and Kapferer's Brand Identity Prism.
Aaker's model views brand identity through four perspectives - as a product, organization, person, and symbol. Kapferer's prism has six elements that make up brand identity - physique, personality, culture, self-image, reflection, and relationship. Both models are explained using Pizza Hut as an example brand. The key aspects of Pizza Hut's brand identity discussed are its menu, customer service, values, and positioning as an affordable and welcoming place for making memories.
Incorporating the latest industry thinking and developments, this exploration of brands, brand equity, and strategic brand management combines a comprehensive theoretical foundation with numerous techniques and practical insights for making better day-to-day and long-term brand decisions–and thus improving the long-term profitability of specific brand strategies.
Brand identity is a unique set of associations that a brand strategist aims to create to represent what the brand stands for and the promise it offers customers. It provides direction for the brand and is central to its strategic vision. There are four common traps for brand identity - focusing too much on brand image, position, external factors, or product attributes alone. An effective identity considers different elements of the brand as a product, organization, person, or symbol to create a stronger identity. Critical supports provide evidence for why the brand is better than alternatives.
This document discusses key concepts in brand management. It defines a brand as a name or symbol that identifies a seller's goods/services and differentiates them from competitors. Building a brand involves activities to nurture it into a profitable asset, such as product development, advertising, and ensuring delivery matches promises. Strong brands have high equity allowing premium pricing and defense against competition. Managing brand associations, status, ambassadors, and vitality helps build brands, while ensuring all customer experiences match the brand image avoids pitfalls.
Amul was established in 1946 as a cooperative in Anand, Gujarat to provide farmers a fair price for their milk. It is now India's largest food brand and is owned by 3.6 million milk producers. Amul follows a unique cooperative business model that protects the interests of milk farmers. Their model has been replicated across India to benefit many rural communities. Amul collects over 4.47 million liters of milk per day and has a vision to double farmers' incomes by 2020 through continued expansion.
Amul was formed in 1946 in Anand, Gujarat and has since become the largest milk cooperative in India, currently handling nearly 14 million liters of milk per day from over 3 million farmers. It operates on a 3-tier structure with village cooperatives feeding into district level unions which are then part of the state level cooperative federation. Amul utilizes a robust supply chain and diverse product portfolio coupled with low costs and strong distribution to achieve significant annual sales turnover.
Amul is India's largest food brand and milk cooperative. It is known for its low prices and high quality products like milk, butter, cheese and ice cream. Amul pioneered cooperative dairy development in India through the Anand model. It uses effective branding strategies like innovative advertising featuring the Amul girl mascot, product diversification, and segmentation to appeal to consumers across segments. Amul's success is largely attributed to Dr. Verghese Kurien's vision of farmer-owned dairy cooperatives and competitive pricing to make dairy products accessible to all.
Amul was formed in 1946 as a dairy cooperative in Anand, Gujarat. It is managed by the Gujarat Cooperative Milk Marketing Federation and has over 2.79 million producer members. Amul pioneered the White Revolution in India and is the world's largest vegetarian cheese brand. It has become a sterling example of a cooperative's success through its robust supply chain, diverse product portfolio, and affordable pricing strategy.
Amul ppt Presentation - largest food brand in India & AsiaAjay Kumar Gupta
This ppt presentation explain about Amul- Largest food brand in India and Asia. this is a in-depth analysis of GCMMF.
This ppt has been prepared during my PGDM.
Amul is a dairy cooperative in India owned by millions of milk producers. It has grown to become the largest food brand in India through a unique business model that collects milk directly from farmers and converts it into branded products. Amul uses a low-cost marketing strategy, emphasizing low prices and advertising campaigns like the iconic Amul girl. It faces competition from other major brands but has expanded its product range and international markets to maintain its leading position in India's dairy industry.
The document provides information about brands and brand management. It defines what a brand is, including definitions from the American Marketing Association. It outlines the key elements of a brand like name, logo, tagline, colors. It also discusses features and functions of brands, and different types of brands like personal brands, individual brands, and family brands. The document covers topics like brand marks, trademarks, selecting brand names, and the brand management process. It provides examples and details about brand positioning, brand image, brand loyalty programs, and the role of the brand manager.
The document discusses Kapferer's Brand Identity Prism model, which represents brand identity using a six-sided prism. The six sides are: physique, personality, culture, relationship, reflection, and self-image. It then applies the model to analyze the brand identities of Adidas and Nike, comparing their physiques, personalities, cultures, reflections, and how consumers see themselves in relation to the brands.
This document discusses key aspects of developing an effective brand strategy, including establishing a brand vision, positioning, contract, and communication plan. It provides examples of brand visions, positions, and contracts for well-known brands like Disney, Walmart, FedEx, McDonald's, Apple, Google, and Toyota. The document also outlines metrics for measuring return on brand investment, such as brand awareness, contract fulfillment, customer acquisition and loyalty, financial value, and price premium.
This document summarizes the marketing plan for Hero Pleasure, a scooter brand, and proposes extending the brand vertically with a new model called Hero Finesse. It discusses Hero Pleasure's market leadership in the scooter segment. The marketing plan for Finesse involves targeting affluent young women, positioning it as a status symbol, and promoting it through celebrity endorsements, print ads, and social media. It provides financial projections estimating revenue of Rs. 182.5 crore from sales of 25,000 units priced at Rs. 73,000 each and outlines expenditures, timelines, and communication strategies for launching Finesse.
In this ppt we have cover Overview of the Bank,Vision, Mission & Objective,Key people of HDFC,Current Board of Directors,Branch Network,Business Strategies,Leveraging Technology,Products & Services,Core Competency,Financial Highlights,Human Resources Policies,Top Competitors and CSR of bank.
This document provides a summary of a presentation about the brand of Amitabh Bachchan. It begins with a short biography of Bachchan and definitions of brand, faith branding, reputation capital, and brand loyalty. It then analyzes Bachchan's brand using concepts like product lifecycle and brand equity pyramid. It discusses how Bachchan has built brand loyalty and reputation over his career and how he has successfully leveraged his brand through numerous endorsements. It also summarizes how the television show Kaun Banega Crorepati helped reposition his brand for new audiences.
Tata Indica used slogans over time to position itself as an affordable yet aspirational car for average Indians. Initial slogans emphasized its economical value and ability to provide "more dreams per car." Later slogans focused on style and premium features to generate likability among consumers. The car offered the interior space of larger cars but at a price close to the Maruti 800. A digital marketing campaign promoted test drives to increase footfalls at dealerships. While the Facebook page did not address complaints well, Twitter was more active in customer service.
Anand Mahindra is the Vice-Chairman and Managing Director of the Mahindra Group. He graduated from Harvard College in 1977 and received his MBA from Harvard Business School in 1981. As Deputy MD of Mahindra & Mahindra, he restructured the company into 6 strategic business units. He has received several awards for his leadership and business accomplishments, including being named Business Leader of the Year in 2011 at The Asian Awards. Under his leadership, Mahindra has diversified into many industries and plans further expansion in automobiles, IT, agriculture, and other sectors.
The document proposes an activation plan to increase market share for Wide Body Auto Rickshaws in India. The plan includes holding a fleet owners meet to introduce the new model. An on-ground program would give auto drivers test drives of the rickshaw in high traffic areas. Events like an auto rickshaw marathon and setting a world record for passenger capacity would generate publicity over 6 months. The goal is to position Wide Body as the best rickshaw through promotions focusing on its mileage, comfort and durability.
The document discusses the evolution of strategic brand management from a tactical, reactive approach to one that is strategic and visionary. It outlines key aspects of the new paradigm such as brands being seen as valuable assets and increasing business complexities. Specific examples are provided of how companies like P&G, Gap, IBM, and HP have developed and leveraged strong brand identities. Global brand management goals and challenges are also summarized along with suggestions for effective brand communication and combating potential crises.
The document discusses the development and launch of Mahindra's Scorpio SUV. It describes the objectives of creating a new vehicle segment and optimizing project costs. Details provided include the cross-functional team involved, extensive testing conducted, and a unique product development process called IDAM. The marketing and branding strategy positioned the Scorpio as a powerful yet affordable vehicle. It was successfully launched in phases across India and achieved its sales targets. The Scorpio received various awards and became the largest selling SUV in India.
IDFC FIRST Bank was formed through the merger of IDFC Bank and Capital First in 2018. The presentation provides an overview of IDFC FIRST Bank, including its vision to be a world-class bank guided by ethics and powered by technology. It discusses the bank's business model, domestic presence in India through 809 branches and 925 ATMs, and growth over the past 5 years with total revenue increasing by over 37% and net profit increasing by over 145%. Porter's 5 forces and SWOT analyses are also presented to evaluate the banking industry and IDFC FIRST Bank's strengths, weaknesses, opportunities, and threats.
- The document outlines Maheen Zaidi's education and work experience. It includes where she went to high school and college in Florida and Pakistan.
- Her professional career began at Loyalty Inc. in Pakistan, where she advanced from Project Manager to Global Operations Manager within 1.5 years.
- She then worked at Red Rock Marketing and Axact in Pakistan, managing digital marketing campaigns and social media.
- Maheen then relocated to the United States.
project report on mahindra and mahindraamit prasad
The document discusses Yogesh Kumar's project report on his industrial training at Mahindra & Mahindra, which was submitted in partial fulfillment of the requirements for a Bachelor of Technology degree. It includes declarations by Yogesh Kumar and his supervisor, as well as acknowledgements and a table of contents outlining the chapters to be included in the report. The report will cover Yogesh Kumar's experience during his industrial training at Mahindra & Mahindra and analyze various aspects of the company.
1. The document evaluates the risks associated with launching the Maruti Van passenger vehicle targeted at middle-class semi-urban consumers.
2. It identifies high social, physical, and hedonic risks due to customers not seeing it as a family car and concerns about safety without a front end structure.
3. It also notes the need to modify the design and name to better position it as a family vehicle rather than a commercial transport van.
Dear All,
Prabhudas Lilladhar is one of India\'s leading Financial Services group offering customized solutions across all asset classes and time horizons. Our range of investment services and our strong distribution network has enabled us to evolve into a full fledged financial solution provider today.
At Prabhudas Lilladher Wealth Advisory we offer 360 degree solutions such as,
· Structured Products,
· Private Equities,
· Mutual Funds,
· Insurance Advisory,
· Online Trading,
· PMS,
· Margin Funding,
· Derivatives Advisory,
· Investment Banking,
· Commodities Advisory etc.
Thanks & Regards,
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9766360052
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The document discusses a marketing workshop for developing a publicity campaign for the 2013 MINI Cooper Coupe. It outlines the brand brief, target demographics of young, educated professionals, and competitors. It also provides sales data on BMW subsidiaries including record MINI sales in 2011. The workshop aims to position MINI as customizable and environmentally friendly to address consumer trends and further momentum in 2012 with new models.
Ridhi Sharma is seeking an opportunity to develop her skills in an organization. She has a B.M.S. degree from Mumbai University and has experience in fashion styling and assisting celebrities. She previously worked at HDFC Bank for 5 years as a Relationship Manager, where she managed high net worth individual portfolios, identified customer needs, and won several awards for sales performance and service. She is proficient in Microsoft Office and has basic knowledge of HTML.
Strategy to grow premium Travel Grear Category _Samsonite_HUL_LIME CompetitionSukesh Chandra Gain
The document discusses strategies for Samsonite in the Indian luggage market. It analyzes market trends, segments customers into business travelers, families, students, and adventure seekers. It identifies needs like customization, comfort, and durability. Opportunities include expanding into hiking gear, new distribution through corporates, and introducing products with enhanced features. Short term strategies involve promotions through airports and magazines. Medium strategies add a membership card and sponsoring travel shows. Long term strategies enter new categories like hiking to cater to more customer needs.
This document is a project report submitted by Akanksha Premwani to Guru Nanak Institute of Management about evaluating the service quality of HDFC Bank. The report provides background information on HDFC Bank, including its establishment, mission, vision, business focus, distribution network, and management. It was submitted in fulfillment of requirements for Akanksha's Post Graduate Diploma in Business Management under the guidance of her project mentor Dr. Seema Girdhar.
This document provides a creative brief for a Suzuki automobile marketing campaign. It outlines the target audience as practical adults aged 25-54 looking for a quality, dependable car at a reasonable price. The objective is to establish Suzuki as a well-made brand. The strategy is to position Suzuki vehicles as "value-packed" products that meet consumers' needs affordably. The tone of advertising should be practical, sporty, and dependable to highlight Suzuki's focus on quality and affordability.
The document discusses the two-wheeler market in India and provides details about key dealers in Faridabad, Haryana. It then summarizes Saarthi Business & Knowledge Solutions Pvt Ltd and their proposed partnership with Mahindra Two Wheelers (MMTW) to open a dealership in Old Faridabad, Haryana. The dealership will include a showroom, spare parts section, and workshop on a rented site measuring 23ft x 100ft. Saarthi aims to attract new customers through marketing strategies and achieve 1800 customers in the first year.
Similar to Physiquekapferer brand identity model (20)
A Visual Guide to 1 Samuel | A Tale of Two HeartsSteve Thomason
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...TechSoup
Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...EduSkills OECD
Andreas Schleicher, Director of Education and Skills at the OECD presents at the launch of PISA 2022 Volume III - Creative Minds, Creative Schools on 18 June 2024.
13. Model
physique personality
Germ fighter in white Modern &Conservative
Relationship Culture
Children – Oral hygiene American and modern
Reflection Self-image
Oral care and hygiene Standard and health
Picture of recipient
Picture of sender
21. Model
physique personality
Family vehicle Simple design
Relationship Culture
Man and standard Indian origin
Reflection Self-image
Simple and easy handling Efficiency
Picture of recipient
Picture of sender
29. Model
physique personality
Financial services & Banking products Growing bank
Relationship Culture
Money and security/ trust Indian Private Sector
Bank
Reflection Self-image
Better customer care Relate to trust more
than money
Picture of sender
37. Model
physique personality
Great design Strong global
leadership
Relationship Culture
Business – Business Indian origin
Reflection Self-image
High durability and stability Better standard and
specification
Picture of recipient
Picture of sender
Editor's Notes
Pepsodent has a range of toothpastes and toothbrushes that could take care of specific oral care needs. Pepsodent toothpaste fights germs to protect teeth against cavities and gives strong teeth, fresh breath and healthy gums.Pepsodent as an oral care expert offers solution to specific problems like bleeding gums and sensitive teeth.Product features:ToothpastePepsodent’s unique Germicheck formula is fortified with ingredients that remove up to 95% germs in 2 minutes. The “magnets” in the toothpaste sticks to germs as you brush and destroys them.Pepsodent Whitening whitens teeth in 2 weeks. It contains Perlite, an effective polishing agent while helps removes stains. Its formula is clinically proven to bring back and maintain the natural whiteness of your teeth.Pepsodent Herbal contains the power of 5 natural elements - Basil Leaf, Mint Leaf, Cardamom, Natural Calcium and Salt. Its flouride and calcium makes stronger teeth and prevents tooth decay. Thus, it allows you to eat your favorite food as much as you want.ToothpowderPepsodent toothpowder’s Germicheck Plus formula fights against germs. Its calcium helps to prevent tooth decay.ToothbrushThe three angled design of Pepsodent Fighter allows the brush to reach comfortably all the way to the last tooth. Brush head shape is inspired by index finger for better reach. Its inter-dental bristles profile cleans in-between teeth effectively and is soft so that they don't hurt gums.Key factsIt is a brand of toothpastewith a minty flavour derived from sassafras. This brand can be recognized by its white colour.
Modern:Pepsodent was launched in 1993 in India.The brand is owned by Unileverbut in 2003 the rights to the brand in the United Statesand Canadawere bought by Church & Dwight. But it is still sold as a product of Unilever except US and Canada.Packed in white:The modern Pepsodent box, in patriotic red, white and blue, illustrates the product's rich history and relationship with American consumers.Advertisements:Pepsodent advertisements spotlighted the toothpaste's distinguishing features. It had a minty flavour.Advertisements also pointed out the presence of irium as a mechanism for fighting tooth decay, and for preventing tooth decay.Appearance of SRK :Khan explains the need for brushing in a humorous way, saying that if one doesn’t brush everyday, they’ll end up having teeth like a ghost. He says to avoid having bad teeth, brush with Pepsodent as it takes only two minutes to get rid of all the harmful particles. The commercial looks to go with the insight that sometimes the best lessons taught by the parents to their children can be conveyed in the simplest possible manner.
Relate children and oral care :Pepsodent communicates the importance of maintaining a good oral hygiene. It primarily targets the children, aims at raising awareness among parents to promote brushing after every meal especially before going to bed at night and in the morning after breakfast. The brand conducts school programmes which primarily provides basic dental care to communities which do not have access to a dentist.
Even though Unilever is of Indian origin, in 2003 household-manufacturing company Church & Dwight purchased the Pepsodent brand rights in the United States from Unilever. Unilever still holds the rights to Pepsodent, where it is sold outside the U.S. It thus illustrates the product's rich culture even through its package , patriotic red, white and blue.Pepsodent sponsored a radio program entitled The Pepsodent Show Starring Bob Hopethat began airing in 1938 and ran for approximately 10 years on NBCThat move led to greater name and recognition.
Pepsodent primarily targets the children, aims at raising awareness among care-givers to promote brushing after every meal especially before going to bed at night and in the morning after breakfast. Consumer group includes both care-givers and children.Customer’s view:Pepsodent’s unique Germicheck formula grabbed customers belief. It has a range of toothpastes and toothbrushes could take care of specific oral care needs. Pepsodent toothpaste fights germs to protect teeth against cavities and gives strong teeth, fresh breath and healthy gums.Pepsodent is an oral care expert offers solution to specific problems like bleeding gums and sensitive teeth.
A person using Pepsodent will definitely be one who prefer standard products. Its shows ones priority for oral care. Kids using Pepsodent will be free from dental diseases as it has a unique Germicheck formula
Maruti 800 is a city car manufactured by Maruti Suzuki in India. It is considered as a family vehicle due to its affordable cost.
Cooper Car is a hatch back car. Gaining inspiration from that models Maruti manufactured Maruti 800 cars.It has simple and standard design. But it lacks special or vibrant design. The fog lights or lamps designed by Maruti are mounded below the headlights and provide a wider light dispersion pattern. Maruti brought into market a wide variety of colour shares including white, red, yellow, almond etc
It shows a relation between man and standard. It fulfilled Indian’s dream of having an economic car. But now it is out from the market.
It is an Indian brand. It follows a great system of values and principles on which this brand stands. It also provide good after service options to its customers. Maruti Suzuki had commenced upon a phase out of Maruti 800 beginning in April 2010. It represent middle class Indian family.
Nuclear families are the target group. Customers preferred this model due to its economic efficiency. It is easy to handle.
It is the second largest bank in India by assets and third largest by market capitalization.It offers a wide range of banking products (likeCredit cards , Consumer banking, corporate banking , finance and insurance , investment banking, mortgage loans, private banking, wealth management) and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.
ICICI bank is a growing bank.It has reached second position in India by assets and third largest by market capitalization.They have put forward different initiative plans under the leadership of Ms.ChandaKochhar
The bank has subsidiaries in the United Kingdom, Russia, and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre; and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia
This firm is given higher priority in cases like online booking and online transactions and hence giving better facilities to account holders
Products:front axle assembly and componentsgeneral engineering equipmenthydraulic and mechanical pressesbandsaw machines for cutting metallic roundscouplings and material handling equipment
Several decades of experience automotive component manufacturing, the company is now looking beyond automotive and has embarked on an ambitious and exciting journey to redefine its already existing presence across several critical business verticals such as energy, oil & gas, aerospace, rail & marine and other infrastructure related businesses. Bharat Forge will use its strong platform of metallurgical knowledge, design & engineering capability and manufacturing prowess, to create a strong position for itself in these sectors.'Expanding into new horizons' will give Bharat Forge a completely new growth perspective. It will begin the transformation of the company from an auto component supplier to an engineering & industrial goods company with diverse complementary businesses in new high growth sectors.
Bharat Forge is a forgingcompany based in Pune, India. It has nine manufacturing plants in India, Germany, Sweden, United States,Scotland, United Kingdomand mainland China. The company's international operations are carried out by its subsidiary Carl Dan Peddinghaus GmbH . It Indian multinational is a technology-driven global leader in metal forming having trans-continental presence across a dozen manufacturing locations, serving several sectors including automobile, power, oil and gas, rail & marine, aerospace, construction & mining, etc.
They does only B-B transactions. For example they manufacture vehicle chase when demanded by other manufacturers
They provide products with high durability, stability, low centre of gravity. They also provide good frames with high resistance to distorting forces.