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Organization
Organization
•
A business organization is an individual or group of people that collaborateto achieve
certain commercialgoals. Some business organizations are formed to earn income for
owners. Other business organizations, called nonprofits (Non-profit Organization, NPO
are formed for public purposes. These businesses often raise money and utilize other
resources to provide or support public programs.
Organization
Structure
Organization
•
Structureis not simply an organization chart. Structure is all the people, positions,
procedures, processes, culture, technology and related elements that comprise the
organization.
It defines how all the pieces, parts and processes work together .This structure must be
totally aligned with strategy for the organization to achieve its mission and goals.
Structure supports strategy. If an organization changes its strategy,it must change its
structure to support the new strategy. Strategy follows structure. When an organization
changes its structure and not its strategy, the strategy will change to fit the new structure.
Strategy follows structure. Suddenly managementrealizes the organization's strategy has
shifted in an undesirable way.
Organization
•
Structure
The choice of organizational structure reflects where decisions are made, how work gets
completed, and ultimately how quickly and cheaply the firm's products can be made.
Organizational structuredetermines how the roles, power and responsibilities are
assigned, controlled, and coordinated, and how information flows between the different
levels of management.
Organization
•
Span of ControlSpan of control (span of managementor span of authority) is an upper
limit to the number of subordinates who can be effectively supervised by one person.
Beyond a certain number of subordinates, the effectiveness and efficiency of supervision
decreases. Flat organizational structures have relatively few levels from top to bottom.
Thus, they have wide spans of control. Flat structures provide fast information flow from
top to bottom of the organization and increased employee satisfaction. Tall
organizational structures have many levels between top and bottom. Hence, they have
relatively
Organization
•
Flat organizational structures
.1
few levels from top to bottom.
.2
they have wide spans of control.
.3
provide fast information flow
from top to bottom of the
organization.
.4
increased employee satisfaction.
•
Tall organizational structures
.1
have many levels between top
and bottom.
.2
narrow spans of control.
.3
Tall structures are faster and
more effective at problem
resolution.
.4
increased frequency of
interaction between superior
and subordinate.
.5
the greater order imposed by the
hierarchical structure.
Organization
Organization
•
Type of structure:
Organization
•
Type of structure:
1-FunctionalStructure
is set up so that each portion of the organization is grouped accordingto its purpose. In
this type of organization, for example, there may be a marketing department, a sales
department and a production department. works very well for small businesses in which
each department can rely on the talent and knowledge of its workers and support itself.
However, one of the drawbacks to a functional structure is that the coordination and
communication between departments can be restricted by the organizational boundaries
of having the various departments working separately.
Organization
1-FunctionalStructure
Organization
•
Type of structure:
2-DivisionalStructure
is used in larger companies that operate in a wide geographic area or that have separate
smaller organizations within the umbrella group to cover different types of products or
market areas. The benefit of this structure is that needs can be met more rapidly and more
specifically; however, communication is inhibited because employees in different divisions
are not working together. Divisional structure is costly because of its size and scope. Small
businesses can use a divisional structure on a smaller scale, having different offices in
different parts of the city, for example, or assigning different sales teams to handle
different geographic areas.
Organization
2-DivisionalStructure
Organization
•
Type of structure:
3- ProcessStructure
The process structure divides up the organization around processes, such as research,
manufacturing and sales. Unlike a purely functional structure, a process-based organization
considers how the different processes relate to each other and the customer. The sales
process doesn't begin until the manufacturing process produces something to sell;
manufacturing, in turn, waits on research and development to create the product. Process-
based structures are geared to satisfying the customer -- the end result of all the processes
- but they only work if managers understand how the different processes interact.
Organization
•
Type of structure:
4-Matrix Structure
The third main type of organizational structure, called the matrixstructure, is a hybrid of
divisional and functional structure. Typically used in largemultinational companies, the
matrix structure allows for the benefits of functional and divisional structures to exist in
one organization. This can createpower struggles because most areas of the company will
have a dual management--a functional managerand a product or divisional manager
working at the same level and covering some of the same managerialterritory ,A matrix
structure is a blend of functional and project-based organizations that maximize the
strength of each structure. There are three types of matrix organizations:
Organization
•
Type of structure:
4-Matrix Structure
•
Weak :arecharacterized by projects that have part-time members, limited control over
authority, budget and decisions and multiple lines of responsibility..
•
Strong:have dedicated resources, internal control of budget, and moderate levels of
control over assets, resources and decision-making authority.
•
Balanced : represent shared leadership between functional managers and project
managers.
Organization
•
Type of structure:
4-Matrix Structure
Organization
•
Levelsof Management
Organization
•
Levelsof Management
In organizations, there are generally three different levels of managers:first-level
managers, middle-level managers, and top-level managers.These levels of managers are
classified in a hierarchy of importanceand authority and are also arranged by the different
types of managementtasks that each role does. In many organizations, the number of
managers in every level resembles a pyramid, in which the first-level has many more
managers than middle-level and top-level managers, respectively Each managementlevel
is explained below in specifications of their different responsibilities and likely job titles.
Organization
•
Top-levelmanagersTypically consist of board of directors, president, vice-president,
chief executive officers. etc.
•
These individuals are mainly responsible for controlling and overseeing all the
departments in the organization. They develop goals, strategic plans, and policies for the
company, as well as make many decisions on the direction of the business in addition,
top level managers play a significant role in the mobilization of outside resources and are
for the most part responsible for the shareholders and general public.
Organization
•
Middle-levelmanagers
consist of general managers, branch managers, department managers. These individuals
are mainly responsible to the top managementfor the functioning of their department.
Their roles can be emphasized as executing plans of the organization in conformance with
the company's policies and the objectives of the top management, they define and discuss
information and policies from top managementto lower management, and most
importantly they inspire and provide guidance to lower-level managers towards better
performance.
Organization
•
Middle-levelmanagers
Some of their functions are as follows:
•
Designing and implementing effective group and information systems.
•
Defining and monitoring group-level performance indicators.
•
Diagnosing and resolving problems within and among work groups.
•
Designing and implementing rewardsystems that support cooperative behaviors.
Organization
•
First-levelmanagers
Typically consist of supervisors, section officers, foreman, etc. These individuals focus more
on the controlling .For instance, they, assign tasks and jobs to employees, guide and
supervise employees on day-to-day activities, look after the quantity and quality of the
production of the company, make recommendations,suggestions, and communicate
employee problems to the higher level above, etc. In this level, managers are the "image
builders" of the company considering they are the only ones who have direct contact with
employees .
Organization
•
First-levelmanagers
•
Basic supervision.
•
Motivation Career .
•
planning Performance feedback.
Organization
•
Vision, Mission,and Value
A mission statement is a guiding light for a business and the individuals who run the
business. It is usually made up of three parts:
Organization
•
Vision (big pictureidea of what you want to achieve)
Your vision communicates what your organization believes are the ideal conditions for your
organization .This utopian dream is generally described by one or more phrases, which are
brief proclamationsthat convey the organization's dreams for the future. By developing a
vision statement, your organization makes the beliefs and governing principles of your
organization clear to the greatercommunity (as well as to your own staff, participants, and
volunteers).
Organization
•
Mission (generalstatementof how youwill achieveyour vision)Developing mission
statements are the next step in the action planning process. An organization's mission
statement describes what the group is going to do, and why it’s going to do that. Mission
statements are similar to vision statements, but they're more concrete, and they are
definitely more "action-oriented" than vision statements. The mission might refer to a
problem without going into a lot of detail. They startto hint very broadly at how your
organization might go about fixing the problems it has noted.
Organization
•
Value (how youwill behaveduringthe process)
The only way we can create an amazing future for our communities is if we do our work in
a way that reflects universally shared values. This ensures we do not squander our time
and resources rationalizing our actions. It helps to ensure we are not potentially
squandering our community's goodwill.
Organization
•
SituationAnalysis (SWOT Analysis)
SWOT Analysis is a useful technique for
understandingyoursituation including your
Strengths and Weaknesses, and both the
Opportunities open to you and the Threats
you face. The aim of any SWOT Analysis is to
identify the key internal and external factors
that are important to achieving the objective.
These come fromwithin the company's
unique value chain.
Organization
•
InternalAnalysis(Strengthand Weakness)
This team examines the capabilities of the organization (or of the strategy, if the group has
already developed and prioritized strategies). This is done by identifying the strengths and
weaknesses.
Organization
•
ExternalAnalysis(Opportunityand Threat)
This team will examine the context or environment in which the organization operates,
such as partner agencies, authorizing environment, stakeholders, and the influence of
economic or other demographic trends. The purpose of this analysis is to identify external
factors that could in the future create opportunities for the organization
Organization
•
SituationAnalysis(SWOT
Analysis)
Organization
•
Group Dynamic
A group can be defined as several individuals who come
together to accomplish a particular task or goal. In
organizations, you may encounter different types of groups.
Informal work groups made up of two or more individuals
who are associated with one another in ways not prescribed
by the formal organization. For example, a few people in the
company who get together to play tennis on the weekend
would be considered an informal group. A formal work group
is made up of managers, subordinates, or both with close
associations among group members that influence the
behavior of individuals in the group
Organization
•
GroupDynamic(Bruce
Tuckman)
Organization
•
Organizationcycle
.1
Start up .
.2
Growth.
.3
Maturity .
.4
Decline.

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all related to organization development _OD_.pdf

  • 2. Organization • A business organization is an individual or group of people that collaborateto achieve certain commercialgoals. Some business organizations are formed to earn income for owners. Other business organizations, called nonprofits (Non-profit Organization, NPO are formed for public purposes. These businesses often raise money and utilize other resources to provide or support public programs.
  • 4. Organization • Structureis not simply an organization chart. Structure is all the people, positions, procedures, processes, culture, technology and related elements that comprise the organization. It defines how all the pieces, parts and processes work together .This structure must be totally aligned with strategy for the organization to achieve its mission and goals. Structure supports strategy. If an organization changes its strategy,it must change its structure to support the new strategy. Strategy follows structure. When an organization changes its structure and not its strategy, the strategy will change to fit the new structure. Strategy follows structure. Suddenly managementrealizes the organization's strategy has shifted in an undesirable way.
  • 5. Organization • Structure The choice of organizational structure reflects where decisions are made, how work gets completed, and ultimately how quickly and cheaply the firm's products can be made. Organizational structuredetermines how the roles, power and responsibilities are assigned, controlled, and coordinated, and how information flows between the different levels of management.
  • 6. Organization • Span of ControlSpan of control (span of managementor span of authority) is an upper limit to the number of subordinates who can be effectively supervised by one person. Beyond a certain number of subordinates, the effectiveness and efficiency of supervision decreases. Flat organizational structures have relatively few levels from top to bottom. Thus, they have wide spans of control. Flat structures provide fast information flow from top to bottom of the organization and increased employee satisfaction. Tall organizational structures have many levels between top and bottom. Hence, they have relatively
  • 7. Organization • Flat organizational structures .1 few levels from top to bottom. .2 they have wide spans of control. .3 provide fast information flow from top to bottom of the organization. .4 increased employee satisfaction. • Tall organizational structures .1 have many levels between top and bottom. .2 narrow spans of control. .3 Tall structures are faster and more effective at problem resolution. .4 increased frequency of interaction between superior and subordinate. .5 the greater order imposed by the hierarchical structure.
  • 10. Organization • Type of structure: 1-FunctionalStructure is set up so that each portion of the organization is grouped accordingto its purpose. In this type of organization, for example, there may be a marketing department, a sales department and a production department. works very well for small businesses in which each department can rely on the talent and knowledge of its workers and support itself. However, one of the drawbacks to a functional structure is that the coordination and communication between departments can be restricted by the organizational boundaries of having the various departments working separately.
  • 12. Organization • Type of structure: 2-DivisionalStructure is used in larger companies that operate in a wide geographic area or that have separate smaller organizations within the umbrella group to cover different types of products or market areas. The benefit of this structure is that needs can be met more rapidly and more specifically; however, communication is inhibited because employees in different divisions are not working together. Divisional structure is costly because of its size and scope. Small businesses can use a divisional structure on a smaller scale, having different offices in different parts of the city, for example, or assigning different sales teams to handle different geographic areas.
  • 14. Organization • Type of structure: 3- ProcessStructure The process structure divides up the organization around processes, such as research, manufacturing and sales. Unlike a purely functional structure, a process-based organization considers how the different processes relate to each other and the customer. The sales process doesn't begin until the manufacturing process produces something to sell; manufacturing, in turn, waits on research and development to create the product. Process- based structures are geared to satisfying the customer -- the end result of all the processes - but they only work if managers understand how the different processes interact.
  • 15. Organization • Type of structure: 4-Matrix Structure The third main type of organizational structure, called the matrixstructure, is a hybrid of divisional and functional structure. Typically used in largemultinational companies, the matrix structure allows for the benefits of functional and divisional structures to exist in one organization. This can createpower struggles because most areas of the company will have a dual management--a functional managerand a product or divisional manager working at the same level and covering some of the same managerialterritory ,A matrix structure is a blend of functional and project-based organizations that maximize the strength of each structure. There are three types of matrix organizations:
  • 16. Organization • Type of structure: 4-Matrix Structure • Weak :arecharacterized by projects that have part-time members, limited control over authority, budget and decisions and multiple lines of responsibility.. • Strong:have dedicated resources, internal control of budget, and moderate levels of control over assets, resources and decision-making authority. • Balanced : represent shared leadership between functional managers and project managers.
  • 19. Organization • Levelsof Management In organizations, there are generally three different levels of managers:first-level managers, middle-level managers, and top-level managers.These levels of managers are classified in a hierarchy of importanceand authority and are also arranged by the different types of managementtasks that each role does. In many organizations, the number of managers in every level resembles a pyramid, in which the first-level has many more managers than middle-level and top-level managers, respectively Each managementlevel is explained below in specifications of their different responsibilities and likely job titles.
  • 20. Organization • Top-levelmanagersTypically consist of board of directors, president, vice-president, chief executive officers. etc. • These individuals are mainly responsible for controlling and overseeing all the departments in the organization. They develop goals, strategic plans, and policies for the company, as well as make many decisions on the direction of the business in addition, top level managers play a significant role in the mobilization of outside resources and are for the most part responsible for the shareholders and general public.
  • 21. Organization • Middle-levelmanagers consist of general managers, branch managers, department managers. These individuals are mainly responsible to the top managementfor the functioning of their department. Their roles can be emphasized as executing plans of the organization in conformance with the company's policies and the objectives of the top management, they define and discuss information and policies from top managementto lower management, and most importantly they inspire and provide guidance to lower-level managers towards better performance.
  • 22. Organization • Middle-levelmanagers Some of their functions are as follows: • Designing and implementing effective group and information systems. • Defining and monitoring group-level performance indicators. • Diagnosing and resolving problems within and among work groups. • Designing and implementing rewardsystems that support cooperative behaviors.
  • 23. Organization • First-levelmanagers Typically consist of supervisors, section officers, foreman, etc. These individuals focus more on the controlling .For instance, they, assign tasks and jobs to employees, guide and supervise employees on day-to-day activities, look after the quantity and quality of the production of the company, make recommendations,suggestions, and communicate employee problems to the higher level above, etc. In this level, managers are the "image builders" of the company considering they are the only ones who have direct contact with employees .
  • 25. Organization • Vision, Mission,and Value A mission statement is a guiding light for a business and the individuals who run the business. It is usually made up of three parts:
  • 26. Organization • Vision (big pictureidea of what you want to achieve) Your vision communicates what your organization believes are the ideal conditions for your organization .This utopian dream is generally described by one or more phrases, which are brief proclamationsthat convey the organization's dreams for the future. By developing a vision statement, your organization makes the beliefs and governing principles of your organization clear to the greatercommunity (as well as to your own staff, participants, and volunteers).
  • 27. Organization • Mission (generalstatementof how youwill achieveyour vision)Developing mission statements are the next step in the action planning process. An organization's mission statement describes what the group is going to do, and why it’s going to do that. Mission statements are similar to vision statements, but they're more concrete, and they are definitely more "action-oriented" than vision statements. The mission might refer to a problem without going into a lot of detail. They startto hint very broadly at how your organization might go about fixing the problems it has noted.
  • 28. Organization • Value (how youwill behaveduringthe process) The only way we can create an amazing future for our communities is if we do our work in a way that reflects universally shared values. This ensures we do not squander our time and resources rationalizing our actions. It helps to ensure we are not potentially squandering our community's goodwill.
  • 29. Organization • SituationAnalysis (SWOT Analysis) SWOT Analysis is a useful technique for understandingyoursituation including your Strengths and Weaknesses, and both the Opportunities open to you and the Threats you face. The aim of any SWOT Analysis is to identify the key internal and external factors that are important to achieving the objective. These come fromwithin the company's unique value chain.
  • 30. Organization • InternalAnalysis(Strengthand Weakness) This team examines the capabilities of the organization (or of the strategy, if the group has already developed and prioritized strategies). This is done by identifying the strengths and weaknesses.
  • 31. Organization • ExternalAnalysis(Opportunityand Threat) This team will examine the context or environment in which the organization operates, such as partner agencies, authorizing environment, stakeholders, and the influence of economic or other demographic trends. The purpose of this analysis is to identify external factors that could in the future create opportunities for the organization
  • 33. Organization • Group Dynamic A group can be defined as several individuals who come together to accomplish a particular task or goal. In organizations, you may encounter different types of groups. Informal work groups made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. For example, a few people in the company who get together to play tennis on the weekend would be considered an informal group. A formal work group is made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group