The document discusses phishing and how human error allows cyber attacks to succeed. It notes that millions of phishing emails are sent daily, with 156 million sent each day. It only takes an average of 82 seconds for the first victim to be hooked after a phishing email is distributed. The document discusses types of phishing like spear phishing and outlines solutions like phishing simulations and security awareness training to help build human firewalls and reduce organizations' vulnerability to cyber attacks.

1. 1
Introduction
EC-Council Training & Certification Division
Professional Workforce Development
IIB Council Division of Business Technology and Enterprise
Digital Transformation Training and Certification Body
EC-Council University
Creating Cybersecurity Leaders of Tomorrow
EC-Council Global Services
Division of Corporate Consulting & Advisory Services
Hackers
are Here.
WHere are
you?
1
Shield Alliance International Private Limited
EC-Council group company providing
Cybersecurity Products/Solutions like OhPhish

2. SHIELD ALLIANCE
INTERNATIONAL
LIMITED
Competent
Compliant
Secure
“Our lives are dedicated to the mitigation and remediation
of the cyber plague that is menacing the world today.”
Bishwajit Sutradhar
Sales Lead –India & Saarc

3. HUMAN ARE BEING USED TO
ATTACK
© 2019 EC Council Global Services

4. Phishing

5. PHISHING MAIL
“All Human Connected to internet
Received Millions of Phishing Mail on
daily basis ”
Human is the gateway
for Cyber attack!!

6. Phishing is a form of social engineering
Phishing attacks use email or malicious websites to solicit personal
information by posing as a trustworthy organization
For example, an attacker may send email seemingly from a reputable credit
card company or financial institution that requests account information,
often suggesting that there is a problem. When users respond with the
requested information, attackers can use it to gain access to the accounts.
Phishing attacks may also appear to come from other types of
organizations, such as charities. Attackers often take advantage of
current events and certain times of the year, such as
natural disasters (e.g., Hurricane Katrina, Indonesian tsunami)
epidemics and health scares (e.g., H1N1)
economic concerns (e.g., IRS scams)
major political elections
What is Phishing?

7. PHISHING ATTACK
“Out of millions of phishing mail into
any Network it takes a click to be a
Victim of Cyber Attack ”
Human is the weakest
Link into
SYSTEM

8. 156 million
phishing emails
are sent out every
day
Email users
receive up to 20
phishing emails
each month
On average, it takes
just 82 seconds from
the time for
a phishing email to
be distributed and the
first victim is hooked.
FEW FACTS & FIGURE
The global spear phishing protection
market is expected to reach a valuation
of US$1.8 Billion by 2025. In terms of
revenue, the market is projected to
expand at a CAGR of 9.6% during the
forecast period from 2017 to 2025.
91% of reported data
breaches resulted from
phishing schemes
within 30 minutes of a
phishing attack, 20% of
user accounts were
compromised
The average large
company loses $4
million every year to
phishing attacks

9. Spear phishing
Clone phishing
Whaling
TYPES OF PHISHING MODES OF PHISHING
Entice to Click
Please give me
your Credentials!
Email
Phishing
IVR Response
Capturing
Voice Response
Capturing
Voice Phishing
(Vishing)
Please give me
your Credentials!
Do me a favour!Entice to Click
SMS Phishing
(SMShing)
To open that
Attachment or not?
Conference call

10. Private and Confidential
Cyber Attacks triggered through
Phishing
A new study has
revealed that a large-
sized company in
India loses an
average of
71,96,72,000 Rs/-
each year due to
cyberattacks, while a
mid-sized firm loses
an average of
7916392 Rs/-
annually. ... In
addition,
cybersecurity attacks
have resulted in job
losses in 64 percent
of organizations that
have experienced
breaches.
Phishing

11. Private and Confidential
Latest Phishing News

12. What is Vishing?
Voice Phishing, commonly known as vishing, is the
telephone equivalent of phishing. Like its email
counterpart, vishing tricks users into revealing
confidential information over the phone by posing
as a trusted entity. Vishing scams can be very
convincing because these callers are usually
experts in their respective fields.
The main reason why vishing scams are on the rise is
because of how easily cybercriminals can execute these
attacks with minimal risk of detection.
Scammers often use caller ID spoofing to lend them
credibility when they send out calls to potential victims.
As a result, victims are compelled to pick up the call,
especially if it appears to be coming from a legitimate
source or from a number like their own.

13. THE SOLUTION
“Building organizational memory
by building subconscious
competency and human
firewall to protect the
organization”
EARLY
WARNING
SYSTEM

14. HOW CAN WE
HELP?
Design Simulation
Campaign
Initiate/Execute
the Campaign
Monitor the Campaign
Analyze Report
Remediate
1
3
4
5
2

15. 12 KEY FEATURES

16. 2 – 12:
OUR ADVANTAGE
 On-demand customization
 Integration with existing systems
 Simple, intuitive UI
 Flexible & Time efficient
 Single platform to conduct Phishing,
Vishing and Smishing simulations
 Complete DIY solution
 Scalable
 Management Dashboards &
Executive Reporting Structure
 Integrated with world class LMS
 Pre-defined repository of templates.
 24X7 support.

17. AGILE HOSTING MODEL
The shortest delivery time, OPEX Model
Cloud Solution
A mixture of OPEX and CAPEX
Hybrid Solution
CAPEX model.
On Premise Solution
Shield Alliance gives
flexibility to customers to
choose the model of
delivery based on their
preferences.
1. OUR ADVANTAGE

18. Intelligence
Gathering
15. CREATING THE HUMAN FIREWALL
DefenseviaPhishingReporter
Report
User
Cybersec Department
Phishing Simulation report
Reporting to
Phishing Simulation
adds to report.
OhPhish shall gather intelligence
related to potential (non-simulation)
Phishing email(s) reported.
Further, the email along with intelligence
gathered shall be sent to respective information
security/ incident response teams.
EARLY WARNING SYSTEM: “OHPHISH” REPORTER

19. Department
Wise
Phishing
link clicked
Summary
5
4 4
2
1
2
1
4
0
1
3 3
0
2
0
0
1
2
3
4
5
6
Marketing Finance Sales System Support Admin
Phishing Link Clicked Summary
Total Employees Phishing Link Clicked Phishing Link Not Clicked
Departments Total Employees Phishing Link Clicked Phishing Link Not Clicked Compliance %
Marketing 5 2 3 60%
Finance 4 1 3 75%
Sales 4 4 0 0%
System Support 2 0 2 100%
Admin 1 1 0 0%
Grand Total 16 8 16 50%

20. Overall Summary
Employee Id Employee Name EmployeeMail Department Mail Opened Time Mail Clicked Time
Phishing Link
Clicked
1 User kousikster@gmail.com Admin Tue, Oct 29, 2019 3:25 PM Tue, Oct 29, 2019 3:28 PM Yes
5 User souvikbanik92@gmail.com Sales Tue, Oct 29, 2019 3:25 PM Wed, Oct 30, 2019 4:11 PM Yes
2 User soumyadeb260@gmail.com Sales Tue, Oct 29, 2019 3:25 PM Tue, Oct 29, 2019 5:27 PM Yes
3 User koustuv02@gmail.com Sales Tue, Oct 29, 2019 3:25 PM Tue, Oct 29, 2019 4:36 PM Yes
7 User chanchalpatra89@gmail.com Marketing Thu, Oct 31, 2019 6:25 PM Thu, Oct 31, 2019 6:26 PM Yes
9 User tchakraborty28@gmail.com Marketing Tue, Oct 29, 2019 3:25 PM Wed, Oct 30, 2019 11:25 AM Yes
6 User
sayantanbhattacharjee.04@gmail.co
m
Marketing Tue, Oct 29, 2019 3:25 PM Nil No
12 User mamata10momi@gmail.com Finance Tue, Oct 29, 2019 3:25 PM Nil No
10 User urmi.dasadhikari007@gmail.com Marketing Tue, Oct 29, 2019 3:25 PM Nil No
14 User anupam21@gmail.com Finance Tue, Oct 29, 2019 3:35 PM Nil No
11 User sanjoy633@gmail.com Finance Tue, Oct 29, 2019 3:25 PM Tue, Oct 29, 2019 5:06 PM Yes
4 User rishinbanerjee2013@gmail.com Sales Tue, Oct 29, 2019 4:07 PM Tue, Oct 29, 2019 4:09 PM Yes
15 User ani.cs2008@gmail.com System Support Tue, Oct 29, 2019 3:25 PM Nil No
8 User hi92deependra@gmail.com Marketing Tue, Oct 29, 2019 3:25 PM Nil No
13 User dipankar.dipu.99@gmail.com Finance Tue, Oct 29, 2019 3:25 PM Nil No
16 User sourav.mitra@live.com System Support Nil Nil No

21. Remediation through Security
Awareness Training
Awareness Training Dashboard
4 Steps To Complete Awareness Training
Sample Training Videos
Phishing Spear Phishing
SMSshing USB Baiting

22. LMS - Security Awareness Training
A world class platform to provide extraordinary security
awareness training content.
E-leaning gives organizations an access to plethora of videos,
interactive cyber security awareness contents and pre-
designed module to select from or create their own security
awareness training for their employees.
Kwizzer is a part of gamification that brings fun, interaction and
learning to users who opt or have been assigned to play
security awareness quizzes.
LearningManagementSystem

23. Learning Management System
KwizzerE-learning
 IeL Premium Videos
• IeL Premium Micro-Videos
• IeL long Videos with Quiz
 Shield Alliance Micro Videos
 CSCU Videos
 Shield Alliance e-learning Module
 Practice Mode Quizzes
 Challenge Mode Quizzes
 Quiz Master Mode

24. Microsoft
O365
Onboarding of Users
 Auto-delivery of training reports to Admin
 Branch wise Reports
 Designation wise Reports
 Department wise Reports
Detailed Reporting
 Executive Report
 Management Dashboard
Leader board
01
02
03
04
05
Custom Alerts
G-Suite Active
Directory
CSV/XLS
file upload
Manual Entry
Microsoft
O365
Authentication of Users
G-Suite Active
Directory
Simple
Login and
Password
 Training Reminders to users
LMS: E-Learning
Key Features

25. LMS: Kwizzer Key Features
User Onboarding
Detailed
Reporting
Custom
Alerts
Authentication
of User
Leader board
01
02
03
04
05
 Auto-delivery of training
reports to Admin
 Branch wise Reports
 Designation wise Reports
 Department wise Reports
 In-app notification for
Quiz Master Mode
 Auto e-mail notification
for Quiz Master Mode
 Pending Quiz reminders
to users  Leader board for Admin
with top 3 scorers
highlighted
 User score and top 3
scorers

26. Learning Management System
User
Certification
 Customizable Template
 Can replace/add logo(s)
 e-Certificate

27. Training Content
Premium
Security Awareness
 Security Awareness Essentials
 Security Awareness - Strongest Link
 Security Awareness Essentials
 Security Awareness – A Day in the Life
 Working Remotely
 Physical Security
 Password Mgmt
 Cloud Security
 IoT/Home Security
 Security Awareness for the Home
 Introduction into Insider Threats
 Protecting Against Malicious Insiders
 Incident Reporting
 Social Media
BYOD/Mobile Security
 Protecting Mobile Data and Devices
Phishing Awareness
 Phishing
 Phishing Defense Essentials
 Email & Instant Messaging Security
Social Engineering
 Social Engineering (Advanced)
Ransomware
 Ransomware: How to Defend Yourself
Malware
 The Malware Threat
 Preventing Malware: Mobile Devices
Security Awareness for Executives
 Security Awareness for Executives
 Security Awareness for Managers
Power User Training
 Baseline Information Security Training
for IT Professionals
 OWASP Top 10 Web Application
Vulnerabilities
Page 1

28. Compliance
 HIPAA/HITECH Privacy for Business
Associates
 HIPAA/HITECH Privacy for Covered
Entities
 PCI Essentials for Account Data
Handlers and Supervisors - DSS 3.2
 PCI Requirements Overview for IT
Professionals - DSS 3.2
 Privacy and Data Protection
 Preventing Bullying in the Workplace
 Preventing Workplace Violence for
Supervisors
 Active Shooter
 GDPR: How to Comply With the GDPR
in the US
 Phishing Defense Best Practices
 Before You Post
 Living Mobile Secure
Training Content
Premium
Compliance
 Password Strong
 The Fake App Trap
 Fake News
 Home Cybersecurity
 Evil Twin
 Home Invasion: The Internet of Terrors?
 (Defending Against Ransomware)
 Tales From CPU City™ (Episode 1) –
Cryptojacking
 Tales From CPU City™ (Episode 2) -
Tailgating
 Protecting Against Spear Phishers
 The Business Email Compromise
 SMiShed!
 How to Defeat Social Engineers
 The In-Personator: A Social Engineering
Threat
 USB Baiting: Don't Take the Bait
Page 2

29. Training Content
 Module 1.1 - Data Digital Building Blocks
(Done)
 Module 1.2 - Importance of data in the
Information age
 Module 1.3 - Threats to Data
 Module 1.4 - Data Security
 Module 1.5 - Elements of Security
 Module 1.6 - Implementing Security
 Module 2.1 - Securing Operating System
 Module 2.2 - Guidelines to Secure Windows 10
 Module 2.3 - Guidelines to MAC OS X Security
 Module 3.1 - What is Malware
 Module 3.2 - What is Anti virus
 Module 3.3 - Kaspersky 3.0
 Module 3.4 - Avast Anti virus
CSCU
Standard
CSCU
 Module 4.1 - Understanding web browser
concepts
 Module 4.2 - What is Instant Messaging
 Module 4.3 - Child online Safety
 Module 5.1 - Introduction to Social
Networking sites
 Module 5.2 - Geotagging
 Module 5.3 - Social media threat to minors
 Module 5.4 - Social Networking Sites
Facebook
 Module 5.5 - Social Networking Sites
Twitter
 Module 6.1 - Introduction to Email
 Module 6.2 - Email Security.mov
 Module 6.3 - Email Security Procedures
 Module 6.4 - Encryption
 Module 6.5 - Email Security Tools
Page 3

30. Training Content
 Module 7.1 - Securing Mobile Devices
 Module 7.2 - Understanding Mobile Device
Threats
 Module 7.3 - Understanding Various Mobile
Security Procedures
 Module 7.4 - Understanding how to secure
IOS Devices
 Module 7.5 - Understanding how to secure
Android Devices
 Module 7.6 - Understanding how to secure
Windows Phone Devices
 Module 7.7 - Mobile Phone and Bluetooth
Security
 Module 8.1 - The Concept of Cloud
 Module 8.2 - Threats to Cloud Security
 Module 8.3 - Cloud Privacy Issues &
Choosing service provider
CSCU
Standard
CSCU
 Module 9.1 - Understanding Various
Networking Concepts
 Module 9.2 - Understanding Setting Up a
Wireless Network
 Module 9.3 - Understanding Threats to
Wireless Network Security and
Countermeasures
 Module 10.1 - Data Backup Concepts
 Module 10.2 - Types of Data Backup
 Module 10.3 - Windows 10 Backup and
Restore Procedures
 Module 10.4 - MAC OS X Backup and
Restore Procedures
 Module 10.5 - Understanding Safe Data
Destruction
Page 4

31. CORPORATE HISTORY
ORGANIZATIONS THAT USE(D) OUR SOLUTION
Security Awareness &
Phishing Simulations
using OhPhish
Trainings

32. THANK YOU
Competent
Compliant
Secure