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Eaquals International Conference, Lisbon, 21 – 23 April 2016
Digital Marketing Self-Assessment
Presented by Philippe Taza
Higher Education Marketing
www.eaquals.org
Agenda
• Identifying target audiences
• Using Google Analytics to track and measure results
• Researching and identifying relevant SEO keywords
• Leveraging multi-language content
• Social media suggestions and analytics
• Using Pay-per-Click (PPC) to generate quality leads
• Are you ready for the mobile generation
• Generating inquiries and following up
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Target audiences and goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Develop personas
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Setup your website goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
The Channels report under Acquisition, gives you macro level insights
into the various channels you are using to attract traffic to your website.
The channels report
Eaquals International Conference, Lisbon, 21 – 23 April 2016
• Organic: SEO Traffic from search engines
• Email: links in email campaigns
• Direct: users enter the URL directly in the
browser
• Referral: traffic from other sites yours is linked
on
• Social: Facebook, Twitter, LinkedIn, etc.
• Paid Search: Google AdWords, Bing ads, etc.
What are the main channels?
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Benchmark your current marketing
activity and results
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Month over Month Website Goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
• Measure your Organic Search Traffic
• Identify new international keywords
• Use the correct information architecture
• Use international targeting
in Webmaster tools
• Translate and optimize
Start with SEO
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Year over Year SEO Traffic
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Year over year comparison is very useful to measure the health of your
SEO Traffic and conversions from that channel
Keyword Research
https://www.google.com/adwords
Eaquals International Conference, Lisbon, 21 – 23 April 2016
International Targeting - Language
https://www.google.com/webmasters
<link rel=”alternate” href=”http://ca.example.com” hreflang=”en-ca” /> English in Canada
<link rel=”alternate” href=”http://it.example.com/” hreflang=”it-it” /> Italian in Italy
<link rel=”alternate” href=”http://mx.example.com/” hreflang=”es-mx” /> Spanish in Mexico
Eaquals International Conference, Lisbon, 21 – 23 April 2016
International Targeting - Country
https://www.google.com/webmasters
Set in Webmaster Tools 1 profile and Country Target per Subdomain:
http://ca.example.com/ Target Canada
http://it.example.com/ Target Italy
http://mx.example.com/ Target Mexico
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Evaluate your Organic Search
Queries
https://www.google.com/webmasters
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Understand your keyword
rankings by country
https://www.google.com/webmasters
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Plan for search globally, target
locally
For country specific data:
http://ptgmedia.pearsoncmg.com/images/9780789747884/supplements/9780789747884_appC.pdf
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Develop Multi-language Content
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use the correct architecture when
developing multi-language content
This website uses the subdomain approach to separate the multi-
language content
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use the correct architecture when
developing multi-language content
This website uses the top level domain - TLD approach to separate the
multi-language content
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Develop Content for Target
Countries
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use Video Testimonials to Engage
Prospects
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Articulate Your School’s Social
Media Goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Audience targeted news
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Student testimonials
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Contest and quizzes
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Social activity directed to your
website
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Facebook demographic and
location stats
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Facebook post reach and
engagement
Eaquals International Conference, Lisbon, 21 – 23 April 2016
YouTube traffic sources report
Eaquals International Conference, Lisbon, 21 – 23 April 2016
YouTube search report
Eaquals International Conference, Lisbon, 21 – 23 April 2016
YouTube demographic insights
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Why paid Search?
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Set your Country Targeting in
Google AdWords
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Set your Languages in Google
AdWords
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use responsive landing pages
for your campaigns
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Consider localizing your
Google AdWords campaigns
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use Adwords Day Parts
• Be smart about setting your
account’s time zone.
• Target your ads when they
are the most effective.
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Slide 44
Google AdWords mobile
conversions
• Be sure to segment your AdWords activity by device or you may have
some surprises!
• Adjust the mobile and tablets bids based on performance and goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Is your site mobile friendly?
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Find out here
• www.google.com/webmasters/tools/
mobile-friendly
Eaquals International Conference, Lisbon, 21 – 23 April 2016
http://searchengineland.com/library/google/google-mobile-friendly-update
Why mobile?
• 31% mobile traffic
• 25% of website goals
Eaquals International Conference, Lisbon, 21 – 23 April 2016
What’s your Mobile traffic like by
country
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Make use of calls to actions on
your website
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Make multi-language advisors
available
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Use Online Chat to Talk with
Prospects
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Offer Skype Sessions
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Do you have a CRM system to
manage your potential student
inquiries?
Eaquals International Conference, Lisbon, 21 – 23 April 2016
Priorities and recommendations for
your International digital marketing
• Identify Benchmarks, set new Goals
• Invest in SEO
• Develop content aimed at international students
• Use international PPC lead gen campaigns
• Get mobile NOW!
• Follow up with your leads!
Eaquals International Conference, Lisbon, 21 – 23 April 2016
I’m easy to reach:
Philippe Taza
Tel: 514-312-3968 ext:104
ptaza@higher-education-marketing.com
www.higher-education-marketing.com
https://twitter.com/PhilippeTaza
Have questions about International
Recruitment?
Eaquals International Conference, Lisbon, 21 – 23 April 2016

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Philippe Taza: Digital marketing self-assessment for language schools

  • 1. Eaquals International Conference, Lisbon, 21 – 23 April 2016 Digital Marketing Self-Assessment Presented by Philippe Taza Higher Education Marketing www.eaquals.org
  • 2. Agenda • Identifying target audiences • Using Google Analytics to track and measure results • Researching and identifying relevant SEO keywords • Leveraging multi-language content • Social media suggestions and analytics • Using Pay-per-Click (PPC) to generate quality leads • Are you ready for the mobile generation • Generating inquiries and following up Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 3. Target audiences and goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 4. Develop personas Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 5. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 6. Setup your website goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 7. The Channels report under Acquisition, gives you macro level insights into the various channels you are using to attract traffic to your website. The channels report Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 8. • Organic: SEO Traffic from search engines • Email: links in email campaigns • Direct: users enter the URL directly in the browser • Referral: traffic from other sites yours is linked on • Social: Facebook, Twitter, LinkedIn, etc. • Paid Search: Google AdWords, Bing ads, etc. What are the main channels? Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 9. Benchmark your current marketing activity and results Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 10. Month over Month Website Goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 11. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 12. • Measure your Organic Search Traffic • Identify new international keywords • Use the correct information architecture • Use international targeting in Webmaster tools • Translate and optimize Start with SEO Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 13. Year over Year SEO Traffic Eaquals International Conference, Lisbon, 21 – 23 April 2016 Year over year comparison is very useful to measure the health of your SEO Traffic and conversions from that channel
  • 15. International Targeting - Language https://www.google.com/webmasters <link rel=”alternate” href=”http://ca.example.com” hreflang=”en-ca” /> English in Canada <link rel=”alternate” href=”http://it.example.com/” hreflang=”it-it” /> Italian in Italy <link rel=”alternate” href=”http://mx.example.com/” hreflang=”es-mx” /> Spanish in Mexico Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 16. International Targeting - Country https://www.google.com/webmasters Set in Webmaster Tools 1 profile and Country Target per Subdomain: http://ca.example.com/ Target Canada http://it.example.com/ Target Italy http://mx.example.com/ Target Mexico Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 17. Evaluate your Organic Search Queries https://www.google.com/webmasters Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 18. Understand your keyword rankings by country https://www.google.com/webmasters Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 19. Plan for search globally, target locally For country specific data: http://ptgmedia.pearsoncmg.com/images/9780789747884/supplements/9780789747884_appC.pdf Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 20. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 21. Develop Multi-language Content Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 22. Use the correct architecture when developing multi-language content This website uses the subdomain approach to separate the multi- language content Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 23. Use the correct architecture when developing multi-language content This website uses the top level domain - TLD approach to separate the multi-language content Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 24. Develop Content for Target Countries Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 25. Use Video Testimonials to Engage Prospects Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 26. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 27. Articulate Your School’s Social Media Goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 28. Audience targeted news Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 29. Student testimonials Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 30. Contest and quizzes Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 31. Social activity directed to your website Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 32. Facebook demographic and location stats Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 33. Facebook post reach and engagement Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 34. YouTube traffic sources report Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 35. YouTube search report Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 36. YouTube demographic insights Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 37. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 38. Why paid Search? Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 39. Set your Country Targeting in Google AdWords Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 40. Set your Languages in Google AdWords Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 41. Use responsive landing pages for your campaigns Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 42. Consider localizing your Google AdWords campaigns Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 43. Use Adwords Day Parts • Be smart about setting your account’s time zone. • Target your ads when they are the most effective. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 44. Slide 44 Google AdWords mobile conversions • Be sure to segment your AdWords activity by device or you may have some surprises! • Adjust the mobile and tablets bids based on performance and goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 45. Is your site mobile friendly? Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 46. Find out here • www.google.com/webmasters/tools/ mobile-friendly Eaquals International Conference, Lisbon, 21 – 23 April 2016 http://searchengineland.com/library/google/google-mobile-friendly-update
  • 47. Why mobile? • 31% mobile traffic • 25% of website goals Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 48. What’s your Mobile traffic like by country Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 49. Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 50. Make use of calls to actions on your website Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 51. Make multi-language advisors available Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 52. Use Online Chat to Talk with Prospects Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 53. Offer Skype Sessions Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 54. Do you have a CRM system to manage your potential student inquiries? Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 55. Priorities and recommendations for your International digital marketing • Identify Benchmarks, set new Goals • Invest in SEO • Develop content aimed at international students • Use international PPC lead gen campaigns • Get mobile NOW! • Follow up with your leads! Eaquals International Conference, Lisbon, 21 – 23 April 2016
  • 56. I’m easy to reach: Philippe Taza Tel: 514-312-3968 ext:104 ptaza@higher-education-marketing.com www.higher-education-marketing.com https://twitter.com/PhilippeTaza Have questions about International Recruitment? Eaquals International Conference, Lisbon, 21 – 23 April 2016

Editor's Notes

  1. keyword rankings, on-page and off-page SEO Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine's "natural" or un-paid ("organic") search results.
  2. ?Replace with more international
  3. ?Replace with more international
  4. ?Replace with more international
  5. ?Replace with more international
  6. Factor in local demographics and culture Variabilities in internet access from work vs home Summer vacation downtime in europe, flipped in Austrailia In china need a local presence, chinese dominated website with a valid business certificate Image : http://www.martinkovac.com/2012/10/18/free-publication-search-and-social-media-landscape-of-34-countries/
  7. http://www.canadiancollege.com/en/videos/0/ZFgbblfYLXI <iframe width="854" height="510" src="//www.youtube.com/embed/ZFgbblfYLXI" frameborder="0" allowfullscreen></iframe> https://www.youtube.com/watch?v=ZFgbblfYLXI
  8. http://www.vcad.ca/l-v-british-columbia-vancouver-vcad-programs-v2/?gclid=CLbflrT7rsACFYZzMgodkQwA9w
  9. Review your Social Media Integration - Presence - channel metrics - integration