SlideShare a Scribd company logo
Pet GroomersPet Groomers
Mobile Apps to Increase BusinessMobile Apps to Increase Business
Case Study
The app has been a brilliant addition to our
business. We have used this to send special offers
to new and existing clients and more importantly
get new clients in by our old clients sharing this
out! The built in loyalty scheme has been brilliant
in ensuring our customers keep returning!
Kelly – Waggs Boutique
Features Used Impact on Business
- Share facility Increased Word of Mouth
-Loyalty Card Higher retention of customers
-Offers facility Entice new customers
-Offers facility Increase Customer Spend
-Booking EnquiryTake info re booking enquiries
Loyalty Scheme
• Exclusive offers to new and existing
clients.
• Buy 2 grooming sessions get 3rd
half price
• Fully controlled by you
• Stamped by you!
Share facility
• Allow clients to share
with friends direct to
their phones
• Also share via social
media and email
• Increase word of mouth
recommendations!
Offers
• Send offers direct
through to prospective
and existing clients
• Advertise events and
open evenings
• Increase spend per
customer
How it Works

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Pet grooming case study

  • 1. Pet GroomersPet Groomers Mobile Apps to Increase BusinessMobile Apps to Increase Business
  • 2. Case Study The app has been a brilliant addition to our business. We have used this to send special offers to new and existing clients and more importantly get new clients in by our old clients sharing this out! The built in loyalty scheme has been brilliant in ensuring our customers keep returning! Kelly – Waggs Boutique
  • 3. Features Used Impact on Business - Share facility Increased Word of Mouth -Loyalty Card Higher retention of customers -Offers facility Entice new customers -Offers facility Increase Customer Spend -Booking EnquiryTake info re booking enquiries
  • 4. Loyalty Scheme • Exclusive offers to new and existing clients. • Buy 2 grooming sessions get 3rd half price • Fully controlled by you • Stamped by you!
  • 5. Share facility • Allow clients to share with friends direct to their phones • Also share via social media and email • Increase word of mouth recommendations!
  • 6. Offers • Send offers direct through to prospective and existing clients • Advertise events and open evenings • Increase spend per customer