
Organization / Workplace
SyntelLocation
Albany, New York United StatesOccupation
EDI Functional AnalystIndustry
Technology / Software / Internet
About
• A MBA, PMP and ITIL certified professional with 12.5 Years of rich experience in IT service and consulting matrix organisations with 5 years of experience in Project Management, Delivery Management, and Service Management in onsite offshore delivery model. • Currently working as Production support Manager CSC/NYSOH-Health Insurance Exchange project. • Proven success turning around at-risk accounts and driving improvements in servicing levels and customer satisfaction and deliver quality result managing the given constraint. • Have experience in both water-fall model and agile methodologies. • Sound domain knowledge of Automotive Industry, Retail & Health Care Industry. • ...