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Reasons for the Growth of
Digital Marketing -
PESTLE & SWOT
A guide by Matt Housden
1. Nestle has to adhere to health and safety
requirements of significance in the food
and nutrition industry. The main aim of
these regulations is to protect the
consumer from poor quality products that
could serve to damage the consumers
health.
2. A rise in childhood obesity has led to the
government taking action and claiming to
halve childhood obesity by 2030.
https://www.gov.uk/government/news/new-measures-
announced-to-halve-childhood-obesity-by 2030
https://longbenton.org.uk/news/
2017-06-27-health-and-safety-
update
Political
1. The rise in the price of their raw materials
used in their products. Even in rising markets
such as Brazil prices have been increased
https://www.independent.co.uk/news/brexit-nestl-price-rises-pound-crash-dollar-
euro-currency-exchange-unilever-a7371131.html
2. When a country goes through a difficult
economic crisis, luxuries such as chocolate
and coffee are not a priority for struggling
households. These both being their highest
grossing exports https://www.nestle.com/ask-nestle/products-
brands/answers/what-products-does-nestle-sell
3. Brexit will affect Nestle possibly more than
most companies. Most of Nestles products are
consumed in the UK but due to Brexit the price
has increased https://www.independent.co.uk/news/brexit-nestl-price-
rises-pound-crash-dollar-euro-currency-exchange-unilever-a7371131.html
Economics
https://www.timeshighereducation.com/c
omment/universities-and-economic-
growth-go-together
1. Consumers are now more conscious of
the health implications of sugary diets
and are looking for healthier products.
This is backed up by government
initiatives to curb obesity.
https://www.gov.uk/government/publications/childhood-obesity-a-plan-for-
action/childhood-obesity-a-plan-for-action
2. Since the 1960’s Nestle has tried to
improve the income of their coffee
farmers by proving a farming training
programme https://www.nestle.com/csv/case-
studies/allcasestudies/sustainable-coffee-farming-training-programme-the-
philippines
3. Nestle started a Healthier Kids
programme to deal with the childhood
obesity epidemic. This was a reduction in
sugar, salt and saturated fats and
replaced with healthier alternatives
https://www.nestle.com/csv/global-initiatives/healthier-kids
Social
https://www.ndss.org/trifecta-
lifestyle-eating-healthy/
1. The fast pace of technological
development and associated capabilities
portend significant challenge for
competitiveness in modern industry.
2. Nestlé has endeavored to keep up
through enormous investments in
research and development to enhance its
capability.
3. However, the company still experiences
challenges in its quality control with its
inability to provide consistent quality in
food products hurting company image
and affecting sales.
4. It has endeavored to ensure quality in the
foregoing and to safeguard confidence in
its products through its seal of guarantee
initiative.
Technology
https://mms.businesswire.com/me
dia/20130521005278/en/369915/
5/CRUNCH_Cocoa_Plan_Back_Lab
el_HI_RES.jpg
1. Nestlé is involved in numerous
programs aimed at making the
company more eco-friendly which
are inherent in its CSR initiatives.
2. Some healthcare products like
cream & powder have great
demand in hot and tropical
countries.
3. The change in the weather can
also affect the supply chain.
4. Environmental concerns from
consumers including concerns over
recycling.
Environmental
1. Global operations in diverse
jurisdictions require astute legal
capabilities which Nestlé seems
to be endowed with.
2. Nestle has to follow the health
and safety laws for their
employees and also to produce
hygiene products for the
customers. Nestle need to focus
on these too while operating in
different regions of the world.
3. Main Concerned laws to look
after for nestle:
a. Health and Safety Law
b. Consumer Protection Law
c. Pollution Control
d. Business Regulation
4. Nestle and the “UK Sugar Tax”
https://www.123writing.com/free-sample/pestle-and-swot-analysis-
of-nestle-2017
Legal
SWOT ANALYSIS
Bibliography: Shewan, D. (2018). How to Do a SWOT Analysis for Your Small Business (with Examples). [image] Available at:
https://www.wordstream.com/blog/ws/2017/12/20/swot-analysis [Accessed 5 Oct. 2018].
• Founded: in 1866;
• Industries Served: Beverage,
Food;
• Geographic Areas Served:
Worldwide (189 countries);
• Company’s Main Products:
liquid beverages, milk
products, ice-cream,
confectionary & pet and care
products;
• Major Consumer Brands:
Nescafe, Purina, KitKat and
etc.
Bibliography: Ovidijus Jurevicius, O. (2017). SWOT analysis of Nestle. [image] Available at:
https://www.strategicmanagementinsight.com/swot-analyses/nestle-swot-analysis.html [Accessed 5 Oct. 2018].
Background
Nestle SWOT Analysis
STRENGTHS
• Unmatched research
and development
capability
• Strong geographic
presence, with one of
the best
geographically
diversified revenue
sources
• Unrivaled product
and brand portfolio
• Environmental
sustainability efforts
• Ownership of some of
the most recognizable
brands in the world
Bibliography: Jurevicius, O. (2018). Nestlé SWOT analysis - Strategic Management Insight. [online] Strategic Management Insight.
Available at: https://www.strategicmanagementinsight.com/swot-analyses/nestle-swot-analysis.html [Accessed 5 Oct. 2018].
WEAKNESSES
• Criticism over
high water usage,
selling
contaminated
food, anti-
unionism, forced
child labor and
using other
unethical
practices
• Contaminated
food recalls.
OPPORTUNITIES
• Clear and accurate
labeling indicating
of any harmful
products
• Transparency in
material sourcing
• Growing number of
small Silicon Valley-
based food startups
• Growing ready-to-
drink (RTD) tea and
RTD coffee
markets.
THREATS
• Poor quality water
and its scarcity
• Increased
competition in the
beverage and food
industries
geographically
• The price of coffee
beans could
significantly rise due
to major weather
disasters.
Bibliography: Nestlé (2017). Annual report 2015. Available at: http://www.nestle.com/asset-
library/documents/library/documents/annual_reports/2015-annual-review-en.pdf Accessed 6th January, 2017
Figure 2: Nestle’s Main Markets
Figure 1: R&D Spending by the largest F&B companies in USD billions
«Unmatched research and development capability»
«Strong geographic presence,
with one of the best geographically diversified revenue sources»
«Growing ready-to-drink (RTD) tea and RTD coffee markets»
Figure 3. RTD Coffee Growth Compared to the Growth of the whole liquid beverage market in the USA
Bibliography: Beverage Marketing Corporation (2016). Press Release: The U.S. Liquid Refreshment Beverage Marketing Accelerated in
2015, Reports Beverage Marketing Corporation. Available at: http://www.beveragemarketing.com/news-detail.asp?id=335 Accessed
6th January, 2017
Conclusion
• On the day when NESTLE introduced it was only food
for infants. Now it’s one of the world’s famous food
and drink producer company.
• With starting their on online platform to compete
with the current competitors and market. It has
more opportunity to start with.
• As we know Nestle is worldwide and using digital
marketing it opens the gate of seamless singular
marketing channel.
François-Xavier Roger, Nestlé’s CFO, said: “We do invest in
innovation. We invest in marketing. We invest in order to
premiumise our range of products but we do invest a lot
as well in new channels, and this is really at the core of
our strategy. And ecommerce is a good illustration of it.”
#THANK_YOU

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PESTAL and SWOT analysis on NESTLE Brand

  • 1. Reasons for the Growth of Digital Marketing - PESTLE & SWOT A guide by Matt Housden
  • 2. 1. Nestle has to adhere to health and safety requirements of significance in the food and nutrition industry. The main aim of these regulations is to protect the consumer from poor quality products that could serve to damage the consumers health. 2. A rise in childhood obesity has led to the government taking action and claiming to halve childhood obesity by 2030. https://www.gov.uk/government/news/new-measures- announced-to-halve-childhood-obesity-by 2030 https://longbenton.org.uk/news/ 2017-06-27-health-and-safety- update Political
  • 3. 1. The rise in the price of their raw materials used in their products. Even in rising markets such as Brazil prices have been increased https://www.independent.co.uk/news/brexit-nestl-price-rises-pound-crash-dollar- euro-currency-exchange-unilever-a7371131.html 2. When a country goes through a difficult economic crisis, luxuries such as chocolate and coffee are not a priority for struggling households. These both being their highest grossing exports https://www.nestle.com/ask-nestle/products- brands/answers/what-products-does-nestle-sell 3. Brexit will affect Nestle possibly more than most companies. Most of Nestles products are consumed in the UK but due to Brexit the price has increased https://www.independent.co.uk/news/brexit-nestl-price- rises-pound-crash-dollar-euro-currency-exchange-unilever-a7371131.html Economics https://www.timeshighereducation.com/c omment/universities-and-economic- growth-go-together
  • 4. 1. Consumers are now more conscious of the health implications of sugary diets and are looking for healthier products. This is backed up by government initiatives to curb obesity. https://www.gov.uk/government/publications/childhood-obesity-a-plan-for- action/childhood-obesity-a-plan-for-action 2. Since the 1960’s Nestle has tried to improve the income of their coffee farmers by proving a farming training programme https://www.nestle.com/csv/case- studies/allcasestudies/sustainable-coffee-farming-training-programme-the- philippines 3. Nestle started a Healthier Kids programme to deal with the childhood obesity epidemic. This was a reduction in sugar, salt and saturated fats and replaced with healthier alternatives https://www.nestle.com/csv/global-initiatives/healthier-kids Social https://www.ndss.org/trifecta- lifestyle-eating-healthy/
  • 5. 1. The fast pace of technological development and associated capabilities portend significant challenge for competitiveness in modern industry. 2. Nestlé has endeavored to keep up through enormous investments in research and development to enhance its capability. 3. However, the company still experiences challenges in its quality control with its inability to provide consistent quality in food products hurting company image and affecting sales. 4. It has endeavored to ensure quality in the foregoing and to safeguard confidence in its products through its seal of guarantee initiative. Technology https://mms.businesswire.com/me dia/20130521005278/en/369915/ 5/CRUNCH_Cocoa_Plan_Back_Lab el_HI_RES.jpg
  • 6. 1. Nestlé is involved in numerous programs aimed at making the company more eco-friendly which are inherent in its CSR initiatives. 2. Some healthcare products like cream & powder have great demand in hot and tropical countries. 3. The change in the weather can also affect the supply chain. 4. Environmental concerns from consumers including concerns over recycling. Environmental
  • 7. 1. Global operations in diverse jurisdictions require astute legal capabilities which Nestlé seems to be endowed with. 2. Nestle has to follow the health and safety laws for their employees and also to produce hygiene products for the customers. Nestle need to focus on these too while operating in different regions of the world. 3. Main Concerned laws to look after for nestle: a. Health and Safety Law b. Consumer Protection Law c. Pollution Control d. Business Regulation 4. Nestle and the “UK Sugar Tax” https://www.123writing.com/free-sample/pestle-and-swot-analysis- of-nestle-2017 Legal
  • 8. SWOT ANALYSIS Bibliography: Shewan, D. (2018). How to Do a SWOT Analysis for Your Small Business (with Examples). [image] Available at: https://www.wordstream.com/blog/ws/2017/12/20/swot-analysis [Accessed 5 Oct. 2018].
  • 9.
  • 10. • Founded: in 1866; • Industries Served: Beverage, Food; • Geographic Areas Served: Worldwide (189 countries); • Company’s Main Products: liquid beverages, milk products, ice-cream, confectionary & pet and care products; • Major Consumer Brands: Nescafe, Purina, KitKat and etc. Bibliography: Ovidijus Jurevicius, O. (2017). SWOT analysis of Nestle. [image] Available at: https://www.strategicmanagementinsight.com/swot-analyses/nestle-swot-analysis.html [Accessed 5 Oct. 2018]. Background
  • 11. Nestle SWOT Analysis STRENGTHS • Unmatched research and development capability • Strong geographic presence, with one of the best geographically diversified revenue sources • Unrivaled product and brand portfolio • Environmental sustainability efforts • Ownership of some of the most recognizable brands in the world Bibliography: Jurevicius, O. (2018). Nestlé SWOT analysis - Strategic Management Insight. [online] Strategic Management Insight. Available at: https://www.strategicmanagementinsight.com/swot-analyses/nestle-swot-analysis.html [Accessed 5 Oct. 2018]. WEAKNESSES • Criticism over high water usage, selling contaminated food, anti- unionism, forced child labor and using other unethical practices • Contaminated food recalls. OPPORTUNITIES • Clear and accurate labeling indicating of any harmful products • Transparency in material sourcing • Growing number of small Silicon Valley- based food startups • Growing ready-to- drink (RTD) tea and RTD coffee markets. THREATS • Poor quality water and its scarcity • Increased competition in the beverage and food industries geographically • The price of coffee beans could significantly rise due to major weather disasters.
  • 12. Bibliography: Nestlé (2017). Annual report 2015. Available at: http://www.nestle.com/asset- library/documents/library/documents/annual_reports/2015-annual-review-en.pdf Accessed 6th January, 2017 Figure 2: Nestle’s Main Markets Figure 1: R&D Spending by the largest F&B companies in USD billions «Unmatched research and development capability» «Strong geographic presence, with one of the best geographically diversified revenue sources»
  • 13. «Growing ready-to-drink (RTD) tea and RTD coffee markets» Figure 3. RTD Coffee Growth Compared to the Growth of the whole liquid beverage market in the USA Bibliography: Beverage Marketing Corporation (2016). Press Release: The U.S. Liquid Refreshment Beverage Marketing Accelerated in 2015, Reports Beverage Marketing Corporation. Available at: http://www.beveragemarketing.com/news-detail.asp?id=335 Accessed 6th January, 2017
  • 14. Conclusion • On the day when NESTLE introduced it was only food for infants. Now it’s one of the world’s famous food and drink producer company. • With starting their on online platform to compete with the current competitors and market. It has more opportunity to start with. • As we know Nestle is worldwide and using digital marketing it opens the gate of seamless singular marketing channel.
  • 15. François-Xavier Roger, Nestlé’s CFO, said: “We do invest in innovation. We invest in marketing. We invest in order to premiumise our range of products but we do invest a lot as well in new channels, and this is really at the core of our strategy. And ecommerce is a good illustration of it.”

Editor's Notes

  1. Chritiana’s Part: What Is a SWOT Analysis? A SWOT analysis is an analytical technique used to determine and define several key characteristics: Strengths, Weaknesses, Opportunities, and Threats – SWOT.   SWOT analyses are used at the organizational level to determine how closely a business is aligned with its growth trajectories and success benchmarks, but they can also be used to ascertain how well a particular project – such as an online advertising campaign – is performing according to initial projections.
  2. Sofya’s Part: Introduction to Nestle: Nestle founded in 1866 and nowadays it is the largest F&B Company in the world; Nestle focuses on selling F&B, particularly it sells 2000 different brands over 7 food and Beverage categories; The company’s main products are liquid beverages, milk products, ice cream, confectionary and pet care products; As an example, Nestle owns several major consumer brands such as Nescafe, Purina, KitKat and many other prominent brands; Geographically takes a place in 189 countries;
  3. Strengths (Figure 1 and 2) & Weaknesses – Chritiana Opportunities (Figure 3) & Threats – Sofya
  4. Chritiana’s Part: STRENGHTS: 1. Unmatched research and development capability (see Figure 1) According to Nestlé, one of its key competitive advantages is research and development (R&D) capabilities. The company spent CHF1.678 billion or US$1.697 billion on R&D in 2015. This accounted for 1.89% of the total revenue. In comparison, The Coca Cola Company spent 0% of its revenue on R&D and PepsiCo, Nestlé’s chief rival, spent only 1.2% or just US$754 million of its revenue on R&D. estlé’s R&D capabilities also stem from its R&D network. The company has the largest R&D centers’ network of any food or beverage company in the world, with 34 R&D facilities and over 5000 people working in them. Nestlé’s superiority in R&D against its rivals provides a sustainable competitive advantage and long-term success. 2. Strong geographic presence, with one of the best geographically diversified revenue sources (see Figure 2) Nestlé operates and sells its products in 189 countries, reaching almost the entire world. The company has divided its operating segments into 3 geographic areas: The Americas (AMS), Europe, Middle East and North Africa (EMENA) and Asia, Oceania and sub-Saharan Africa (AOA). None of the regions earn over 50% of the total revenue. Nestlé, unlike most of its rivals, does not rely on any single country or a few different countries to generate most of its revenue. The U.S., which is the single largest company’s market only generates CHF25.293 billion or 28.5% of the total revenue. The next largest market, China, generates CHF7.06 billion or 8% of the total revenue. In comparison, PepsiCo and The Coca Cola Company earn 56% and 46% of their revenue from the U.S. alone, respectively. This proves that Nestlé’s strong and diverse geographic presence, gives it a competitive advantage over its rivals, especially when the U.S. market is negatively affected. 3. Unrivaled product and brand portfolio Nestlé’s product portfolio is wider than any of its rivals in the industry. The company offers over 2000 different product choices in 7 main categories:[3] Powdered and liquid beverages. Brands include: Nescafé, Nescafé Dolce Gusto, Nespresso, Nestea. Milk products and ice cream. Brands include: Nestlé, Dreyer’s, Movenpick. Prepared dishes and cooking aids. Brands include: Maggi, Chef, Buitoni, Stouffer’s, Wagner. Nestlé Nutrition. Brands include: Wyeth, Nan, S-26 Gold, Beba, Lactogen. PetCare. Brands include: Purina, Friskies, Pro Plan, Felix, Gourmet. Confectionary. Brands include: Nestlé, KitKat, Cailler. Water. Brands include: Pure Life, S.Pellegrino, Vittel, Perrier. Wide product portfolio allows Nestlé to better satisfy various consumers’ needs and target wider consumer segment. The company is also less affected by the changing consumer tastes or consumer backlash against one of its brands. 4. Environmental sustainability efforts Nestlé prides itself on company’s sustainability efforts. The company’s environmental initiatives have helped to reduce waste, packaging material usage and to keep the environment cleaner. Since 1991, the company has saved 500 million kg of packaging material by redesigning its packages. Nestlé uses recycled materials and chooses materials from renewable source whenever possible. By 2016, 105 of Nestlé’s factories have reached zero waste in production, one of the best results in the industry. Few of the company’s rivals could match the company’s efforts in sustainability, which result in lower production costs, cleaner environment and happier communities. 5. Ownership of some of the most recognizable brands in the world Nestlé owns and markets a few well recognized brands, such as Nestlé, Nescafé, Maggi, Purina, KitKat and Nan. According to Forbes[4] and Interbrand[5], Nescafé brand is the 32nd and 36th most valuable brand in the world, and is worth US$16.3 billion and US$12.5 billion, respectively. Nestlé brand also ranks as the 49th and 56th most valuable brand in the world in Forbes’ and Interbrand’s lists. Brand value is closely related to brand recognition. Nestlé’s brand recognition is also increased by its presence in 189 countries. Brand awareness helps the company to introduce new products and sell the current products more easily. WEAKNESSS: 1. Criticism over high water usage, selling contaminated food, anti-unionism, forced child labor and using other unethical practices Being the largest food company in the world attracts lots of attention. Most of that attention is criticism over the companies’ practices and Nestlé is no exception to that. Over the years, the company has been criticized for a number of its practices: Unethical marketing of baby formula; Claims that water should be privatized; Asking for a debt payment from a famine struck country; Misleading labeling; Sourcing materials from suppliers using child and forced labor; Anti-unionism. The latest criticism is over the company’s uncontrolled water usage in California, where prolonged drought is hurting the state. California state has experienced water shortages over the last few years and many restrictions have been placed on businesses and residents to reduce their water consumption. On the other hand, Nestlé, which drains the water from aquifers in reservations’ areas, isn’t controlled by state laws and does not have to restrict its water usage.[6] Nestlé’s inability to address the communities’ needs and problems in California, but instead increasing the problems even more, draws lots of criticism. Negative publicity results in damaged brand reputation, lost consumer confidence and declined sales. Few of the company’s rivals receive as much criticism as Nestlé. 2. Contaminated food recalls Nestlé is a huge food company selling tens of thousands of different food products daily. Even with strict quality control measures the company often has to recall its products in various markets due to some form of contamination. In 2014, Nestlé recalled and destroyed 37,000 tons of contaminated Maggi noodles in India. This resulted in hundreds of millions in lost sales and damaged brand reputation. Recently, the company had to recall various prepared dishes in the U.S., which may have contained pieces of glass. The company has to recall some of its products almost monthly. Such negative publicity heavily affects Nestlé’s business.
  5. Sofya’s Part OPPORTUNITIES: 1. Clear and accurate labeling indicating of any harmful products According to the study done by Delimitate, consumers are more likely to buy products that are clearly and accurately labeled. Almost 62% consumers are more likely to choose products that are free of any harmful products. 51% of the surveyed said that their decisions will be influenced by clear and accurate labeling and 47% would like to see clearly displayed information. Nestlé, which has a history of providing misleading nutritional information on its labels should improve its practices and clearly label the products and include all the necessary information in addition to nutritional values. 2. Transparency in material sourcing Consumers are becoming more and more conscious of where the food came from and how it was grown or made. Many young consumers are placing sustainability as an important decision making factor when buying their food. Social responsibility of buying ethically grown, sustainable foods is often more important that price. Nestlé could start sourcing all of its materials from sustainably grown plantations and farms. 3. Growing number of small food startups There is a growing number of food startups that are looking for ways on how to disrupt the food industry. According to CB Insights,[8] food startups raised nearly US$5.5 billion in 2015, indicating a significant support for the food startups. These new startups are developing the next generation foods and drinks, provide various solutions on food delivery, new meal kits, specialty foods and introduce new ways to grow and sell the food. In the current situation, where the established brands are losing sales and the capital is still very cheap, Nestlé could increase its investments in startups that will help the company to meet the future challenges and increase the sales. 4. Growing ready-to-drink (RTD) tea and RTD coffee markets (See Figure 3) According to the Beverage Marketing Corporation Report,[9] RTD coffees is the fastest growing liquid beverage sector in the U.S. for the last 3 years. While the whole beverage industry grew only slightly, RTD coffees grew by a staggering 37%. Healthy beverages, such as RTD teas were also growing over 4% annually. Even though Nestlé is one of the biggest coffee sellers in the world, the company doesn’t have any significant brands in RTD coffee or RTD tea markets. The are many smaller brands that could be acquired in the industry or the company could push its own RTD brands to the U.S. market to take the advantage of the growing RTD sectors. THREATS: 1. Poor quality water and its scarcity Beverages, make over 25% of the total Nestlé’s sales and water is used in all of their production. Bottled water products alone generate 8% of the total company’s revenue. Water is scarce and is becoming even more scarce due to the factors such as climate change, growing populations, overexploitation of resources, the increasing demand for food products, increasing pollution and the poor management of waste water. Demand for water is increasing, and it will likely become more difficult for Nestlé to access both clean and inexpensive supplies of drinking water, resulting in potentially increased production costs and therefore lower profitability. The company also currently receives lots of criticism and negative publicity over its high use of drinking water near the communities suffering from droughts. In the future, water scarcity will likely become a more significant problem that will negatively impact company’s operations. 2. Increased competition in the beverage and food industries According to Nestlé, competitive rivalry is one of the key threats affecting the company. The beverage and food industries are highly competitive and consist of numerous small, large and multinational companies. Beverage, food and snack products compete primarily on the basis of brand recognition, taste, price, quality, product variety, distribution, advertising, packaging, convenience, service, marketing and promotional activity, as well as the ability to anticipate and respond to consumer trends.[1] Food and beverage markets are growing very slowly and with so many new startups, Nestlé will find it hard to compete in the future. 3. The price of coffee beans could significantly rise due to major weather disasters Coffee generates over 10% of the company’s total sales and coffee beans are the major raw material used in its production. Therefore, Nestlé’s profit margins are dependent, to some extent, on the price of coffee beans, which over the past several years has been very volatile. The major reasons for such price volatility are droughts, unusually high or low temperatures and many other weather disasters in Brazil and other coffee-growing countries. In addition to those factors, growing demand has increased competition for the best quality coffee beans and has pushed the prices up significantly.