2. Welcome
2
Ryan Grondal
Lead Solution Engineer
MuleSoft
Michael Price
Senior Solutions Architect
MuleSoft
A SHOW OF HANDS:
Who is new to this Meetup?
15. Presented by Ryan Grondal and Michael Price
MuleSoft Updates
Q4 2021 Product Highlights
16. Forward-looking statements
This presentation contains forward-looking statements about the Company’s financial and operating results, which may include expected GAAP and non-GAAP financial and other
operating and non-operating results, including revenue, net income, earnings per share, operating cash flow growth, operating margin improvement, expected revenue growth,
expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding,
market growth, environmental, social and governance goals, expected capital allocation, including mergers and acquisitions, capital expenditures and other investments,
expectations regarding closing contemplated acquisitions and contributions from acquired companies. The achievement or success of the matters covered by such forward-looking
statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results could
differ materially from the results expressed or implied by the forward-looking statements it makes. The risks and uncertainties referred to above include those factors discussed in
Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including, but not limited to: risks associated with our ability to successfully integrate Slack
Technologies, Inc.’s operations; our ability to realize the anticipated benefits of the Slack Technologies, Inc. transaction; the impact of Slack Technologies, Inc.’s business model on
our ability to forecast revenue results; disruption from the transaction making it more difficult to maintain business and operational relationships; the impact of, and actions we may
take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain service performance and
security levels meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance
degradation and security breaches; our ability to secure and costs related to data center capacity and other infrastructure provided by third parties; our reliance on third-party
hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet,
those related to accessing the Internet, and those addressing data privacy; current and potential litigation involving us or our industry, including litigation involving acquired entities
such as Tableau; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product
features, including any efforts to expand our services beyond the CRM market; the success of our strategy of acquiring or making investments in complementary businesses and
strategic partnerships; our ability to compete in the market in which we participate; the success of our business strategy and our plan to build our business; our ability to execute
our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing
services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the
demands on our personnel and infrastructure resulting from significant growth in our customer base and operations; our dependency on the development and maintenance of the
infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and
cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary
businesses through our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the valuation of our deferred tax
assets and the release of related valuation allowances; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property;
uncertainties regarding the effect of general economic conditions; and risks related to our debt and lease obligations.
18. Key Market Trends
Transformation
Imperative
Every company is becoming a
tech company and digital
experiences are a competitive
advantage
Data Silo
Explosion
Best of breed apps are needed to
deliver first class digital
experiences but each new app is a
silo
The more you apps you have the
harder it is to present a unified
experience
Hyper automation
Great experiences hinge on real-
time, seamless outcomes
The modern CIO doesn’t care
about tech stacks, they care
about automating everything
19. 3-5 Year Strategy
2 Empower knowledge workers to compose and evolve
experiences — securely with IT
Everyone can
innovate
Give IT teams unmatched easy, fast & open solutions
to integrate data and applications
1 Unlock
IT productivity
Reach all of the world’s applications by leading in
trust and compliance
3 Highest security
standards
Connect every system to every experience to deliver the Composable Business
20. Incorporating customer product ideas into FY22Q3
New Ideas
Added & Reviewed
633 Votes
201
Ideas Updated
by Product
1969 Votes
77
Ideas on
Roadmap
929 Votes
14
Ideas
Released
957 Votes
44
21. Recognizing your contributions
We want to recognize and thank our customers who contribute
and help us innovate through our MuleSoft ideas portal!
Every quarter, we will send out a MuleSoft bundle to the
customers’ whose ideas have been added to our Product.
We value their ideas and want to recognize their collaboration!
MuleSoft Ideas Portal
22. Product roadmap themes
Connectivity
Platform
I
n
t
e
g
r
a
t
i
o
n
A
P
I
Run deployments anywhere
Run in the cloud, on-prem,
or any environment the business
requires
Connect to
any system
Build the
application network
Unlock
every silo
Turn any system
into building blocks
Democratize integration &
innovation
Make everyone builders to
unlock data & unleash
innovation
23. Product roadmap themes
Connectivity
Platform
I
n
t
e
g
r
a
t
i
o
n
A
P
I
Run deployments anywhere
Run in the cloud, on-prem,
or any environment the business
requires
Connect to
any system
Build the
application network
Unlock
every silo
Turn any system
into building blocks
Democratize integration &
innovation
Make everyone builders to
unlock data & unleash
innovation
24. Accelerate application delivery
Compose services using any API across the enterprise - built by
any team, on any platform
Implement any architecture
Manage and secure any service at scale — from monolith to
microservice
Operate in any environment
Deploy and monitor your services across any cloud or
environment with a consistent experience
MuleSoft’s flexible platform for all APIs, anywhere
Introducing:
Universal API Management on Anypoint Platform
25. LAUNCHED: Design and discover event-driven APIs
Scale the adoption of event-
driven architectures
● Design event-driven APIs
using AsyncAPI specification
to unlock key events
● Democratize access to
events by exposing in a
unified catalog side by side
with REST APIs
Available now
Design using AsyncAPI
specification in API
Designer
Catalog and discover
Event-driven APIs in
Exchange
26. Manage any service with Anypoint Flex Gateway Extend Anypoint Platform to all
APIs
● Manage any service - no matter
the size, language, or cloud - with
one flexible gateway
Secure any API running anywhere
● Ensure APIs are deployed
securely with automated policy
management
Build responsive experiences
● Reduce application response
times and lower cost with high
performance on a small footprint
Currently in Beta
Expected in H1 2022
Flex Gateway
Microservices, Distributed API, Dedicated Gateways
AWS, Azure, GCP, Docker, Containerized K8s, On-prem
New
Anypoint Platform
Manage Secure Monitor
Discover
27. Product roadmap themes
Connectivity
Platform
I
n
t
e
g
r
a
t
i
o
n
A
P
I
Run deployments anywhere
Run in the cloud, on-prem,
or any environment the business
requires
Connect to
any system
Build the
application network
Unlock
every silo
Turn any system
into building blocks
Democratize integration &
innovation
Make everyone builders to
unlock data & unleash
innovation
28. Connect apps and data instantly
● Enable business teams to
access data governed by IT
using clicks, not code — no
more waiting for development
resources.
Take solutions from concept to
reality with ease
● Allow business teams to
jumpstart their own
integration projects using IT-
built templates and to
collaborate easily with IT.
Scale integrations securely and
automatically
● Empower IT to monitor every
integration effectively, without
slowing down the business.
The fastest and easiest way to connect apps and data for business teams
Built on the world’s #1 integration platform
Available Now
LAUNCHED: MuleSoft Composer
29. Integration Takeaway
FOR: Prospects and Anypoint
customers
BENEFIT: No-code integration
for business teams
CTA: Share our new demo
MuleSoft Composer
30. Product roadmap themes
Connectivity
Platform
I
n
t
e
g
r
a
t
i
o
n
A
P
I
Run deployments anywhere
Run in the cloud, on-prem,
or any environment the business
requires
Connect to
any system
Build the
application network
Unlock
every silo
Turn any system
into building blocks
Democratize integration &
innovation
Make everyone builders to
unlock data & unleash
innovation
31. Self-serve
● Setup network connections to
customer environments
without filing tickets with
support
Simplified connectivity
● With one connection,
customer is able to provide
access to their on-prem and
Cloud resources
Scale more quickly
● AWS recommended approach
for handling network
connectivity at scale
LAUNCHED: AWS Transit Gateway support
Available Now
32. Connect to the platform using an IdP
of your choice
● Enable individual teams to use
an identity provider of their
choice to login
● Map groups of users
configured in external identity
provider into teams
Encourage secure authentication to
the platform
● Drive customers to adopt
single sign-on as their
authentication mechanism
Save time avoiding sprawling users
across different IdPs
● Administrators can migrate
users from local
authentication or existing IdP
to another IdP easily
Available Now
LAUNCHED: Multiple IdP support for SSO
33. Manage access to Monitoring
resources
● Simplify user administration with
view-only permissions
● Restrict edit privileges to
dashboards and alerts
Secure your sensitive
information
● Protect sensitive PII data by
restricting access to logs
Available Now
LAUNCHED: View only permissions in Anypoint Monitoring
Edit access
View-only
34. Product roadmap themes
Connectivity
Platform
I
n
t
e
g
r
a
t
i
o
n
A
P
I
Run deployments anywhere
Run in the cloud, on-prem,
or any environment the business
requires
Connect to
any system
Build the
application network
Unlock
every silo
Turn any system
into building blocks
Democratize integration &
innovation
Make everyone builders to
unlock data & unleash
innovation
35. LAUNCHED: New Anypoint Connectors
New Anypoint Connectors
● MQTT, Outlook 365, Shopify,
Tableau, Dropbox, Google Pub
/ Sub, Mailchimp, Amazon
Redshift, Snowflake, AWS
Lambda
Anypoint Connectors
Enhancements
● Netsuite, MS Dynamics, SAP,
Box, Google Calendar, JIRA,
LDAP, ServiceNow,
Smartsheet, Twilio
Available now
36. 36
● Share:
○ Tweet using the hashtag #MuleSoftMeetups
○ Invite your network to join: https://meetups.mulesoft.com/
● Feedback:
○ Fill out the survey feedback and suggest topics for upcoming events
○ Contact MuleSoft at meetups@mulesoft.com for ways to improve the program
What’s next?