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April 4, 2024
Meetup Presenters
Vijayan Ganapathy
Product Management, Director
MuleSoft
Kevin Kane
Solutions Lead Architect
MuleSoft
Forward Looking Statements
This presentation contains forward-looking statements about, among other things, trend analyses and future events, future financial performance, anticipated growth, industry prospects, environmental,
social and governance goals, and the anticipated benefits of acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and
assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, Salesforce’s results could differ materially from the results expressed or implied by these forward-
looking statements. The risks and uncertainties referred to above include those factors discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including,
but not limited to: the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to
maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate
performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on
third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related
to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation
involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or
affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in
complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the
benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and
technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of
enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of
change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our
international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to
preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and
maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash
flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic
investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within
our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our
results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements
and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax
rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events;
uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; and the
impact of climate change, natural disasters and actual or threatened public health emergencies, including the ongoing COVID-19 pandemic.
B2B Crash Course: Release SparkNotes
Product Demonstration
OMS Accelerator for EDI order
lifecycle management
Q&A
Composable Partner Ecosystems
Partner Manager Release Overview
Class Agenda
Supply chain
automation
● Procure to pay
● Order to cash
● Logistics planning
● Transportation execution
● Warehouse management
B2B/
EDI
B2B/EDI standards enable composable supply
chain partner ecosystem
Many:1
1: Many
Inventory, Orders,
Shipment, Invoice,
Payments, POS
activity
Buyer Seller
Transportation,
Warehouse
management
Transportation,
Warehouse
management
Logistics
1: Many
1:Many
Retail
Consumer
Goods
Manufacturing
Manufacturing
Life
Sciences
&
Pharma
Healthcare
Wholesale
EDI accounts for 75%
of B2B digital sales
Trading
partner
ecosystem
Composable
Enterprise
application
network
Modernize B2B, transform partner ecosystem
Anypoint Partner Manager
Accelerate partner
onboarding
Future-proof B2B
connectivity
Gain operational &
business insights
Omni-Channel B2B Automation
Unified processing of structured & unstructured business documents
✓ Centralized visibility & tracking
✓ Dynamic message transformation & routing
✓ Transaction management & replay
Unstructured
Business
Documents
Structured Business Documents
EDIFAC
T
IDP
Partner
Manager
Backend applications
Anypoint Partner Manager
Recent & upcoming Innovations
Extend the power of
API-led connectivity to
B2B processes
Low-code B2B integration
OMS Accelerator
Templates to integrate with Salesforce OMS tooling and
support B2B/EDI transactions
CloudHub 2.0 Support
Deploy B2B Workloads on CloudHub 2.0
H1 FY25
H2 FY25
Transaction replay
Reprocess transactions with a click of a button, via API calls
CSV/delimited file support
Consistent low-code experience to exchange delimited files
Runtime Fabric Deployments
Deploy B2B workloads on k8s clusters
Available
Available
Available
SSH Identity key support for SFTP
Configure & manage SFTP endpoints with SSH key auth
Available
Process &
System APIs
850 Purchase order
855 PO Acknowledgement
856 Advance ship notice
810 Invoice
997 Functional ack
Demo context: Automating B2B/EDI Order
management with Salesforce OMS
CSV PO,
PO Ack
JSON
PO, PO
Ack
XML PO,
PO Ack
EDIFACT
ORDERS,
ORDRSP
X12 850, 855,
856, 810
820 Payment/Remittance
Upcoming MuleSoft Accelerator
for OMS
- Pre-built EDI mapping (X12 4010 initially,
EDIFACT / X12 5010 and more coming later)
- Partner Manager configuration utility
- Process & System APIs orchestrating
end to end order lifecycle with
Salesforce OMS
PDF/Image
PO
MuleSoft
IDP
Introducing
MuleSoft Accelerator for OMS:
EDI Order lifecycle management with Anypoint
Partner Manager
Deliver
projects
3x faster
MuleSoft Accelerators
Jumpstart top business initiatives with pre-built solutions
Financial
Services
Service Commerce SAP
Healthcare &
Life Sciences
Retail &
Consumer
Goods
Manufacturing
Data
Cloud
Faster development
with APIs designed for top integration use cases
Flexibility to extend & change assets
to suit your organization’s needs
Proven approach to integration
to ensure success and best practices
adoption
MuleSoft Accelerator for OMS
EDI Order lifecycle management: High-Level Solution Architecture
Receive Purchase Order Activity
Product Demonstration
Processing an inbound X12 850 Purchase Order
B2B Myth Buster
May 16, 2024
Learn how Anypoint Partner Manager platform
API’s can help automate common B2B operational
tasks.
Registration link to come.
B2B Crash Course Pt. 3
B2B Integration Meetup Series
Join us for part 3!
B2B Integration Resources
Link Link Link
Blog Demo Product Docs
Link Link
Questions?
Thank you
Experience
Process APIs
System
APIs
Message mappings
(partner specific)
Business processing
(partner agnostic)
PO ack
X12 855
EDIFACT
ORDRSP
Invoice
X12 810
EDIFACT
INVOIC
ERP-1 Sys
API
B2B Orders
Process API
Purchase order &
PO changes
X12 850 / 860
EDIFACT
ORDERS
with Salesforce OMS
Streamlined management of orders via EDI
WMS Sys API
Advance ship notice
X12 856
EDIFACT
DESADV
ERP-1 WMS
ERP-2 Sys
API
ERP-2
B2B Customers
OMS Sys API

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MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes

  • 2. Meetup Presenters Vijayan Ganapathy Product Management, Director MuleSoft Kevin Kane Solutions Lead Architect MuleSoft
  • 3. Forward Looking Statements This presentation contains forward-looking statements about, among other things, trend analyses and future events, future financial performance, anticipated growth, industry prospects, environmental, social and governance goals, and the anticipated benefits of acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, Salesforce’s results could differ materially from the results expressed or implied by these forward- looking statements. The risks and uncertainties referred to above include those factors discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including, but not limited to: the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; and the impact of climate change, natural disasters and actual or threatened public health emergencies, including the ongoing COVID-19 pandemic.
  • 4. B2B Crash Course: Release SparkNotes Product Demonstration OMS Accelerator for EDI order lifecycle management Q&A Composable Partner Ecosystems Partner Manager Release Overview Class Agenda
  • 5. Supply chain automation ● Procure to pay ● Order to cash ● Logistics planning ● Transportation execution ● Warehouse management B2B/ EDI B2B/EDI standards enable composable supply chain partner ecosystem Many:1 1: Many Inventory, Orders, Shipment, Invoice, Payments, POS activity Buyer Seller Transportation, Warehouse management Transportation, Warehouse management Logistics 1: Many 1:Many Retail Consumer Goods Manufacturing Manufacturing Life Sciences & Pharma Healthcare Wholesale
  • 6. EDI accounts for 75% of B2B digital sales
  • 7. Trading partner ecosystem Composable Enterprise application network Modernize B2B, transform partner ecosystem Anypoint Partner Manager Accelerate partner onboarding Future-proof B2B connectivity Gain operational & business insights
  • 8. Omni-Channel B2B Automation Unified processing of structured & unstructured business documents ✓ Centralized visibility & tracking ✓ Dynamic message transformation & routing ✓ Transaction management & replay Unstructured Business Documents Structured Business Documents EDIFAC T IDP Partner Manager Backend applications
  • 9. Anypoint Partner Manager Recent & upcoming Innovations Extend the power of API-led connectivity to B2B processes Low-code B2B integration OMS Accelerator Templates to integrate with Salesforce OMS tooling and support B2B/EDI transactions CloudHub 2.0 Support Deploy B2B Workloads on CloudHub 2.0 H1 FY25 H2 FY25 Transaction replay Reprocess transactions with a click of a button, via API calls CSV/delimited file support Consistent low-code experience to exchange delimited files Runtime Fabric Deployments Deploy B2B workloads on k8s clusters Available Available Available SSH Identity key support for SFTP Configure & manage SFTP endpoints with SSH key auth Available
  • 10. Process & System APIs 850 Purchase order 855 PO Acknowledgement 856 Advance ship notice 810 Invoice 997 Functional ack Demo context: Automating B2B/EDI Order management with Salesforce OMS CSV PO, PO Ack JSON PO, PO Ack XML PO, PO Ack EDIFACT ORDERS, ORDRSP X12 850, 855, 856, 810 820 Payment/Remittance Upcoming MuleSoft Accelerator for OMS - Pre-built EDI mapping (X12 4010 initially, EDIFACT / X12 5010 and more coming later) - Partner Manager configuration utility - Process & System APIs orchestrating end to end order lifecycle with Salesforce OMS PDF/Image PO MuleSoft IDP
  • 11. Introducing MuleSoft Accelerator for OMS: EDI Order lifecycle management with Anypoint Partner Manager
  • 12. Deliver projects 3x faster MuleSoft Accelerators Jumpstart top business initiatives with pre-built solutions Financial Services Service Commerce SAP Healthcare & Life Sciences Retail & Consumer Goods Manufacturing Data Cloud Faster development with APIs designed for top integration use cases Flexibility to extend & change assets to suit your organization’s needs Proven approach to integration to ensure success and best practices adoption
  • 13. MuleSoft Accelerator for OMS EDI Order lifecycle management: High-Level Solution Architecture
  • 15. Product Demonstration Processing an inbound X12 850 Purchase Order
  • 16. B2B Myth Buster May 16, 2024 Learn how Anypoint Partner Manager platform API’s can help automate common B2B operational tasks. Registration link to come. B2B Crash Course Pt. 3 B2B Integration Meetup Series Join us for part 3!
  • 17. B2B Integration Resources Link Link Link Blog Demo Product Docs Link Link
  • 20. Experience Process APIs System APIs Message mappings (partner specific) Business processing (partner agnostic) PO ack X12 855 EDIFACT ORDRSP Invoice X12 810 EDIFACT INVOIC ERP-1 Sys API B2B Orders Process API Purchase order & PO changes X12 850 / 860 EDIFACT ORDERS with Salesforce OMS Streamlined management of orders via EDI WMS Sys API Advance ship notice X12 856 EDIFACT DESADV ERP-1 WMS ERP-2 Sys API ERP-2 B2B Customers OMS Sys API