MuleSoft Composer - 09122021 - Virtual Muleys

All contents © MuleSoft, LLC
Mulesoft Composer
Anu Vijayamohan
24th November
18:00 Europe/CET | 17:00 UK/GMT | 22:30 Delhi, India/IST
9:00 San Francisco/PST | 12:00 New York

Virtual Muleys Meetup
(Online Group - English )
Moderator: Angel Alberici
November Edition, 2021
Recording

Virtual Muleys Meetup (Online Group - English)
7
7

Announcements & Updates

● Some of the most popular and useful
self-help resources available to MuleSoft
customers
● MuleSoft Videos Youtube channel:
https://sfdc.co/cmZrjq
6 minutes on Customer facing self-help resources | Friends of
Max overview
11

● New Runtime Fabric Inbound Traffic Issues Troubleshooting Guide! Find it
here:
https://knowledgehub.mulesoft.com/s/article/RTF-Troubleshooting-Inbound-Traffic-C
onnectivity-Issues
RTF - Troubleshooting Inbound Traffic Connectivity Issues
12

Product Roadmap December 2021
https://www.mulesoft.com/demo/customers
Register now!

Anypoint Platform in
Sustainability
Scenarios
MuleSoft DevOps Tools:
Anypoint Provider, REST
gSpreadsheet and Postman
Angel Alberici
Ivan Z. Amir Khan
Gonzalo Bas
Recording available!

MuleSoft Transform 2021 (APAC & AMER)
https://www.mulesoft.com/transform
Recording available!

Anypoint FOR Service Mesh (ASM)
Anypoint Platform
API-led connectivity for microservices
Internal & External APIs
Discover Manage Secure
Service A
Sidecar
proxy
Service B
Sidecar
proxy
Mixer Mule Adapter
Istio
Kubernetes cluster
Mule applications
Mule Apps Mule Apps
CloudHub Runtime
Fabric

Universal API Management with MuleSoft
Anypoint Platform
Manage Secure Monitor
Discover
Mule Apps & Integrations
CloudHub, RTF, On-prem
Microservices, Distributed API, Dedicated Gateways
AWS, Azure, GCP, Docker, Containerized K8s, On-prem

Anypoint Flex Gateway
Pre-GA snippet!
● Next-generation lightweight gateway for distributed APIs and microservices
a. Small footprint
b. Flexibility on where it can be installed and how it is used
c. Easily auto-discovers, manages, protects, and serves as a standalone proxy for any
API, including non-Mule APIs.
d. Supports: REST APIs - interfaces that follow a synchronous request/response
model, HTTP/1.1 protocol, HTTP/2 protocol
18

New API gateway and API manager experience
Extend Anypoint Platform to all APIs with the new ultrafast Anypoint Flex Gateway
Built for developers
● Manage locally with declarative
conﬁguration ﬁles
● Deploy anywhere - with support for
cloud instances, container
orchestrators, Kubernetes, and bare
metal
Loved by enterprises
● Apply pre-built or custom policies to
individual or groups of APIs with a
guided experience
● Centrally manage, secure, and observe
all APIs across the enterprise
Flex Gateway
API Manager
GA
H1 ‘22
Update
H1 ‘22
API Gateway Instance on Physical / VM
Azure
VM
Amazon
EC2
GCP Compute
Engine
Container sidecar / Ingress Controller

Automatically catalog any API with CI/CD
Anypoint Exchange
Catalog APIs built anywhere
● Automatically discover APIs in
any environment using CI/CD
pipelines
● Extract relevant API metadata
and documentation
Update
H1 ‘22

● Check it out:
https://help.mulesoft.com/s/article/Mul
eSoft-Recommended-Support-Process
● Best practices guidelines on how to
troubleshoot
● Clear recommendations on how to best
work with Cases
● Most Common Troubleshooting
techniques for each Product
● And more!
Do you raise Support Cases to MuleSoft Support?

Anu Vijayamohan | Customer Success Technical Architect, EMEA
MuleSoft Composer

Forward-looking statements
27
"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements about the company's financial and operating
results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings
per share, operating cash flow growth, operating margin improvement, expected revenue growth, expected current remaining performance obligation growth, expected tax rates,
stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, environmental, social and governance goals and expected capital
allocation, including mergers and acquisitions, capital expenditures and other investments. The achievement or success of the matters covered by such forward-looking statements
involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from
the results expressed or implied by the forward-looking statements it makes.
The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of geopolitical
events, natural disasters and actual or threatened public health emergencies, such as the ongoing Coronavirus pandemic; the impact of foreign currency exchange rate and interest rate
fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and
platforms; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; the competitive nature of the market in which we
participate; our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a
result of acquisitions; our service performance and security, including the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate potential
security breaches; the expenses associated with our data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our
operating results and cash flows; new services and product features, including any efforts to expand our services beyond the CRM market; our strategy of acquiring or making
investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary
businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships, joint ventures and investments; the impact of future gains or losses
from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio;
our ability to execute our business plans; our ability to successfully integrate acquired businesses and technologies; our ability to continue to grow unearned revenue and remaining
performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers;
our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related
to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; the
valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting
pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers
of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; the impact of expensing stock options and other equity
awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility and loan associated with 50 Fremont; compliance with our debt
covenants and lease obligations; current and potential litigation involving us; and the impact of climate change.
Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with
the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Business teams are demanding more integrations
IT teams need to deliver faster to accommodate business needs
Requests for integration projects are increasing
across all business functions.
Integration needs from business teams are
increasing the demand on IT
94% of IT leaders report the need for
integration spans across the organization.
SOURCE: 2020 Connectivity benchmark report

They can help IT close the delivery gap
Time
Delivery capacity
AI
IoT
Mobile
SaaS
Cloud
Demands
on IT
Business demands
Delivery
gap

...if they could build with IT, securely
Time
Delivery capacity
AI
IoT
Mobile
SaaS
Cloud
Demands
on IT
Shrink
delivery
gap
Business self-serve

Business teams simply expect apps to connect
They need data from one application to inform another application
“I need to ensure that we have enough inventory in Netsuite
for customer orders created in Salesforce, as well as be able
to track this inventory movement in a Tableau dashboard.”
Sales
Support
HR
Marketing
“When a tier 1 customer has an issue logged into
zendesk, I want to automatically create a Jira ticket and
a corresponding Slack channel to swarm.”
“When employees are onboarded in Workday, I need
to ensure the the right resources are provisioned. “
“I want to showcase Salesforce pipeline and
conversion data in Tableau each week, and alert
my teammates in Slack when it’s available. ”

80%
32
SOURCE: State of IT and Business innovation report
of Business users believe if IT capabilities
were discoverable and available in
pre-packaged building blocks,
Business teams could create solutions and
deliver digital projects more quickly.
IT can empower business to deliver projects faster
Business

62%
33
SOURCE: State of IT and Business innovation report
of IT users believe that security and
compliance is the most immediate
consideration when it comes to
suggesting and building digital services.
IT can empower business to deliver projects faster
IT

IT & business co-innovation vision
Business beneﬁts
✓ Collaborate with IT
✓ Launch projects faster
✓ Access data safely
IT beneﬁts
✓ Complete IT projects faster
✓ Govern access and data
✓ Monitor activities and impact
Business
IT

Transform your business with MuleSoft
35
For IT
Anypoint
Platform
Connect every
system with the
world’s #1 platform
for integrations and APIs
For business
MuleSoft
Composer
Unleash innovation
with fast and easy
solutions without code
Marketplace
Security Monitoring
Create connected experiences, faster
Integration
Point & click
connectivity
APIs

Innovate faster together through collaboration
36
Access IT-governed
systems
Crowdsource
innovation
Avoid outages
and vulnerabilities
Self-service with
secure, IT-approved
assets
Create integrations
autonomously
Test and verify
functionality
Curate API catalog
for business teams
Approve, identify
opportunities to
improve
Monitor and
maintain resilience
IT teams
Anypoint Platform
Business teams
Composer

All contents © MuleSoft, LLC 37
Connect apps and data instantly
Enable business teams to access data governed by IT using clicks,
not code — no more waiting for development resources.
Take solutions from concept to reality with ease
Allow business teams to jumpstart their own integration projects
using IT-built templates and to collaborate easily with IT.
Scale integrations securely and automatically
Empower IT to monitor every integration eﬀectively, without
slowing down the business.
The fastest and easiest way to connect apps and data for business teams
Introducing: MuleSoft Composer
Built on the world’s #1 integration platform

Workﬂows
Connectors
Example: Inventory management
Integrations made easy
38
When an order is created
in Salesforce
Reserve inventory quantity
in Netsuite
When customer quantity
is reserved in Netsuite
Update inventory data in
Tableau

With Anypoint Platform and Composer
IT provides access and tools business teams need
39
Provides business
users access and
data to Composer
Controls which
connectors & templates
to expose in Composer
Creates
integration
flows
Monitors
Composer flows
Logs into
Composer
Go Live:
Applications and
data connected
Sees all the
available connectors
& templates
IT
Anypoint
Platform
Business
Composer
Approves
Composer flows

Flows for the multitude of Business use cases
40
Streamline Sales Operations Enhance Employee Experience
Foster Team Collaboration Streamline Service & Support
Share timely sales insights Increase agent productivity
Chat through Insights View case management
Track and attribute leads Update case progress
Automate inventory management Steamline new hire orientation
Kickstart Order-to-cash process Automate resource provisioning
Improve invoice accuracy Cascade employee changes

MuleSoft Composer Releases
MuleSoft Composer
for Salesforce
Salesforce UI
MuleSoft
Composer
MuleSoft UI
Available now
March 2021
Available now
November 2021

MuleSoft Composer is built on Anypoint Platform
— for business teams and use cases
42
Purpose-built UX
1
MuleSoft Composer
for Salesforce
Salesforce UI
MuleSoft
Composer
MuleSoft UI
COMPOSER [BUSINESS]

43
Targeted business capabilities & assets
OOTB connectors, IT-assigned APIs
Purpose-built UX
Distinct yet
complementary
use cases
1
2
MuleSoft Composer
for Salesforce
Salesforce UI
MuleSoft
Composer
MuleSoft UI
COMPOSER [BUSINESS]

44
Purpose-built UX
Distinct yet
complementary
use cases
Shared monitoring,
security & reuse
1
2
3
MuleSoft Composer
for Salesforce
Salesforce UI
MuleSoft
Composer
MuleSoft UI
COMPOSER [BUSINESS]
Same Mule runtime and Anypoint Platform services
[Simpler security, monitoring, user access, runtime management for Composer]
Runs in managed environment only

45
Anypoint applications
Design Center [Studio, API Designer…]
Management Center [Runtime Manager…]
Full IT capabilities & assets
Custom-built APIs & accelerators
Purpose-built UX
Distinct yet
complementary
use cases
Shared monitoring,
security & reuse
1
2
3
MuleSoft Composer
for Salesforce
Salesforce UI
MuleSoft
Composer
MuleSoft UI
ANYPOINT [IT]
COMPOSER [BUSINESS]
Same Mule runtime and Anypoint Platform services
[Simpler security, monitoring, user access, runtime management for Composer]
Runs in managed environment only Runs in any cloud or on-premises

✓ Controls access to data & connectors
✓ Monitor and govern business users
✓ Approve business-built workﬂows
✓ Launch integrations projects faster
✓ Design ﬂows with pre-built connectors
✓ Get secure access to data
IT teams
Business teams
Composer Anypoint Platform
Composer will work with Anypoint Platform
seamlessly
Future
vision
Automatically connects
no “upgrade”

Connectors available now and rolling out monthly
Coming
Soon
Available
Now
18
Connectors
Additional connectors rolling out monthly

DEMO

Thank you

MuleSoft Composer Customer Resources
Help Documentation published to
docs.mulesoft.com
5 mini-courses available at launch from
Trailhead and MuleSoft learning platform:
● Get Started with MuleSoft Composer
● MuleSoft Composer for Salesforce by
Example
● User Management
● MuleSoft Composer
● Composer for Salesforce
Composer Community Forum on
help.mulesoft.com
Documentation Free Mini-Courses Community Forum

Questions? Comments?

MuleSoft Composer - 09122021 - Virtual Muleys

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