Sustainable Improvement Through Retrospectives - SEPG Europe 2013 - Ben LindersBen Linders
Buy-in from professional is crucial to make changes succeed in organizations. Many improvement programs fail when professionals are insufficiently involved during the changes. Agile retrospectives can be used to do continuous and lasting improvements in organizations. They are owned and done by the teams, who decide when, where, and how they will change their way of working. This is why agile retrospectives are a sustainable approach for improvement.
For a summary of this presentation, see http://www.benlinders.com/2013/sustainable-improvement-through-agile-retrospectives/.
Continuous Improvement, make it visible - ICSPI 2006 - Ben LindersBen Linders
Communication is an important factor in improvement programs. Communication pictures the goals and approach of an improvement program. It can motivate people to commit to change, by showing expected benefits and early results. But wrong or too much communication can also frustrate people, getting them to resist changing.
Many improvement programs are run by technical persons, in a technical environment. Often communication is undervalued and underestimated, and perceived as difficult. It is something that people are inexperienced in, which makes them feel uncomfortable. But if they get started, and take some hurdles, they can get better in it. This presentation provides hands-on information, and hint & tips.
This presentation will show how vital communication is for improvement programs. It supplies a set of tools and techniques to improve the visibility of targets and results, and will explain how this has been used to monitor and steer continuous improvement in an R&D organization. Views on continuous improvement from different stakeholders are included, to show their needs on communication.
Becoming agile in an agile way - ITMPI webinar by Ben LindersBen Linders
Software development organizations need to become more agile and lean, to deliver products and services that satisfy the needs of their customers. There are multiple ways to do this, which asks for an agile approach to you change your way of working in small directed steps. Retrospectives help you to inspect and adapt your agile journey, assuring that you will get results from your agile and lean transition.
For a writeup on this webinar topic see http://www.benlinders.com/2013/becoming-agile-in-an-agile-way/
Why, what, an How of Agile Retrospectives - Lean Kanban Benelux 2015 - Ben Li...Ben Linders
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.The retrospective facilitator (often the scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective one.
Sustainable Improvement through Agile Retrospectives - AgileEE 2015 - Ben Li...Ben Linders
Buy-in from professionals is crucial to make changes succeed in organizations. Many improvement programs fail when professionals are insufficiently involved during the changes. Agile retrospectives can be used to do continuous and lasting improvements in organizations. They are owned and done by the teams, who decide when, where, and how they will change their way of working. This is why agile retrospectives are a sustainable approach for improvement.
We need to uncover better ways to do improvements in organizations. Use an iterative approach for change with short-cycled improvements and frequent feedback to learn how to improve and get better in doing it. Agile retrospectives are a better way to do continuous improvement. Teams decide when, where, and how they will change their way of working, in stead of having the changes dictated by managers or quality/process people. Retrospectives give power to the teams and help them to become self-organized.
My first book Getting Value out of Agile Retrospectives – A Toolbox of Retrospective Exercises contains many exercises that you can use to do retrospectives, supported with the “what” and “why” of retrospectives, the business value and benefits that they can bring you, and advice for introducing and improving retrospectives.
Becoming Agile and Lean in Process Improvement - UNICOM - Ben LindersBen Linders
What are the needs of the business and customers for process improvement? With solutions to find better ways to do process improvement!
http://www.benlinders.com/2012/uncovering-better-ways-to-do-process-improvement/
Scene setting: Recent trends in Process ImprovementBen Linders
Recently I was the host of the Unicom Conference “Recent Trends in Process Improvement” in Amsterdam. My scene setting talk explained to the audience why we need to uncover better ways to do process improvement. This blog post takes a deeper look at the needs of the business and customers for process improvement, and discusses some solutions to find better ways to do it.
Sustainable Improvement Through Retrospectives - SEPG Europe 2013 - Ben LindersBen Linders
Buy-in from professional is crucial to make changes succeed in organizations. Many improvement programs fail when professionals are insufficiently involved during the changes. Agile retrospectives can be used to do continuous and lasting improvements in organizations. They are owned and done by the teams, who decide when, where, and how they will change their way of working. This is why agile retrospectives are a sustainable approach for improvement.
For a summary of this presentation, see http://www.benlinders.com/2013/sustainable-improvement-through-agile-retrospectives/.
Continuous Improvement, make it visible - ICSPI 2006 - Ben LindersBen Linders
Communication is an important factor in improvement programs. Communication pictures the goals and approach of an improvement program. It can motivate people to commit to change, by showing expected benefits and early results. But wrong or too much communication can also frustrate people, getting them to resist changing.
Many improvement programs are run by technical persons, in a technical environment. Often communication is undervalued and underestimated, and perceived as difficult. It is something that people are inexperienced in, which makes them feel uncomfortable. But if they get started, and take some hurdles, they can get better in it. This presentation provides hands-on information, and hint & tips.
This presentation will show how vital communication is for improvement programs. It supplies a set of tools and techniques to improve the visibility of targets and results, and will explain how this has been used to monitor and steer continuous improvement in an R&D organization. Views on continuous improvement from different stakeholders are included, to show their needs on communication.
Becoming agile in an agile way - ITMPI webinar by Ben LindersBen Linders
Software development organizations need to become more agile and lean, to deliver products and services that satisfy the needs of their customers. There are multiple ways to do this, which asks for an agile approach to you change your way of working in small directed steps. Retrospectives help you to inspect and adapt your agile journey, assuring that you will get results from your agile and lean transition.
For a writeup on this webinar topic see http://www.benlinders.com/2013/becoming-agile-in-an-agile-way/
Why, what, an How of Agile Retrospectives - Lean Kanban Benelux 2015 - Ben Li...Ben Linders
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.The retrospective facilitator (often the scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective one.
Sustainable Improvement through Agile Retrospectives - AgileEE 2015 - Ben Li...Ben Linders
Buy-in from professionals is crucial to make changes succeed in organizations. Many improvement programs fail when professionals are insufficiently involved during the changes. Agile retrospectives can be used to do continuous and lasting improvements in organizations. They are owned and done by the teams, who decide when, where, and how they will change their way of working. This is why agile retrospectives are a sustainable approach for improvement.
We need to uncover better ways to do improvements in organizations. Use an iterative approach for change with short-cycled improvements and frequent feedback to learn how to improve and get better in doing it. Agile retrospectives are a better way to do continuous improvement. Teams decide when, where, and how they will change their way of working, in stead of having the changes dictated by managers or quality/process people. Retrospectives give power to the teams and help them to become self-organized.
My first book Getting Value out of Agile Retrospectives – A Toolbox of Retrospective Exercises contains many exercises that you can use to do retrospectives, supported with the “what” and “why” of retrospectives, the business value and benefits that they can bring you, and advice for introducing and improving retrospectives.
Becoming Agile and Lean in Process Improvement - UNICOM - Ben LindersBen Linders
What are the needs of the business and customers for process improvement? With solutions to find better ways to do process improvement!
http://www.benlinders.com/2012/uncovering-better-ways-to-do-process-improvement/
Scene setting: Recent trends in Process ImprovementBen Linders
Recently I was the host of the Unicom Conference “Recent Trends in Process Improvement” in Amsterdam. My scene setting talk explained to the audience why we need to uncover better ways to do process improvement. This blog post takes a deeper look at the needs of the business and customers for process improvement, and discusses some solutions to find better ways to do it.
Agile quality: Maximize results with a small quality team - PSQT 2005 - Ben L...Ben Linders
How could you maintain quality and organizational efficiency, when the quality staff is reduced? What can you do to optimize improvement effort, and contribute to organizational results? How do you keep up morale in difficult times?
This presentation will show a continuous process of keeping focus, involving people from line and projects, collaboration, and communication. The approach was driven by strong needs from management, and implemented based on values and key success factors of the company. The results are better control, increased performance, and meeting organizational targets.
Agile Quality: maximize results with a small quality team, Ben Linders, Europ...Ben Linders
The Ericsson Operational Development & Quality team has managed to introduce a new Management System with a process baseline, rolled out measurements throughout the organization using a Balanced ScoreCard approach, and kept up a focused continuous improvement program. This presentation shows how (obstacles, KSF, results).
At all times, management has made clear that they need control of all aspects of the operation. With a collaborated approach of management and Operational Development (OD), the balanced scorecard was introduced. OD has streamlined target setting, monthly reporting, and quarterly management reviews. The monthly report has been enhanced from a figures only report to full analysis, action definition and forecasting per reported target, involving the line by means of feedback interviews.
A Management System was introduced, moulding and optimizing the existing organisation structure, authorities, and policies. With this management system, the set of processes was reduced, and process support was re-enforced.
A continuous improvement program was continued, with more focus on organizational targets. Existing tools like audits, root cause analysis, and improvement sessions were used to extract vital few actions together with line and project management; the resulting actions were tracked to completing by the OD team.
Key success factors have been the management commitment & active support, the drive of the OD & Quality team, and the build up of skills and knowledge that was needed to implement the changes. Cross-organizational co-operation was stimulated, and management was involved through the monthly reporting & feedback cycle. This presentation will give examples of this, and hints & tips on how to exploit these key success factors in your own organization.
The result is an efficient organization, capable of running projects and supporting activities in a largely quantitative managed way, meeting the required business results.
The Business Benefit of Root Cause Analysis, Ben Linders, SM/ASM Conference 2003Ben Linders
The presentation will show how Root Cause Analysis (RCA) can be applied in way that it supports reaching the business goals of an organisation. It is based on collected data of RCA sessions (done for several years) and the impact on business results, and analysing this data together with non-quantitative information. This has lead to effective RCA methods, applied at specific points in the processes, with significant business results.
Also the role of RCA in Total Quality Management and Statistical Process Control is explained, including how RCA used results from Orthogonal Defect Classification for maximum result. Finally, RCA as a pragmatic implementation of the CMMI Causal Analysis & Resolution process area, is elaborated.
Real Agile Value with Agile Retrospectives - The making of...Ben Linders
Ben Linders takes you on a journey about writing and self-publicing books. He talk about how the book Getting Value out of Agile Retrospectives started, explain how he works remotely with his co-author Luis Gonçalves and how the book has been translated to Dutch by a self-organized agile team of volunteers.
Spicing up Agile Retrospectives - Agile Tour London 2015 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why and how of agile retrospectives, with much practical tips, stories, and examples. Ben will also give a workshop on Valuable Agile Retrospectives on October 22.
Problem, what problem? Agile Impediment Board Game - ACE conference 2019 - B...Ben Linders
If your organization wants to become agile and lean, your teams need to be able to handle impediments quickly and effectively. In this game, you will practice how to recognize and analyze impediments, understand how they can hinder your team, and decide what can be done and who can take appropriate action by deploying agile and lean principles and good practices.
The impediment game played in this session teaches the five steps for handling impediments effectively.
Retrospectives helpen je om agile effectief toe te passen continu te verbeteren. Je pakt ermee problemen aan en zorgt voor een goede werksfeer in je teams. Scrum masters en Agile coaches halen meer uit teams met behulp van een toolbox met retrospective oefeningen.
In deze mini-workshop geeft Ben Linders, auteur van het succesvolle boek Waardevolle Agile Retrospectives, een introductie van de “waarom” en “wat” van retrospectives. Je oefent verschillende manieren om retrospectives te doen en krijgt tips en adviezen voor het introduceren en verbeteren van retrospectives.
Experiences with Data Feedback - Better Software 2004 - Ben LindersBen Linders
Good data feedback of software measurements is critical when analyzing measurement data, for drawing conclusions, and as the basis for taking action. Feedback to those involved in the activities being measured helps validate the data as well. In this presentation Ben Linders shows examples of how Ericsson Telecommunications delivers feedback at two levels: projects and the total development center. Although the basics are similar, the application differs, and the key success factors depend on the level and the audience. At the project level, you will see how the team reviews defect data, including defect classifications and test matrices. For development center feedback, you will see how line management and technical engineers review data and analyze information based on a balanced score card approach with measurable goals. Finally, Ben Linders shows examples, data summaries, and suggested action items that management teams from the project and development center levels review.
• Techniques used in data feedback reporting and key success factors
• Close the feedback loop with different levels in the organization
• Human factors that play a role in feedback sessions
Scrum Round Table met als thema ‘Effective Retrospectives'. Onder leiding van twee senior ALM Consultants van Delta-N is er gediscussieerd over de uitdagingen die je in de praktijk tegen komt tijdens een retrospective. Voor deze Round Table was met Ben Linders een specialist op het gebied van Retrospectives uitgenodigd. Tijdens het eerste deel van het programma is Retrospective oefening Car Brand gedaan. Vervolgens is er uitgebreid gediscusseerd over situaties uit de praktijk en is afgesloten met een retrospective.
Spicing up agile retrospectives - TopConf Linz 2017 - Ben LindersBen Linders
The agile manifesto proposes a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why, what and how of agile retrospectives, with many practical tips, stories, and examples.The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why, what and how of agile retrospectives, with many practical tips, stories, and examples.
Retrospectives help teams to deploy agile practices in an effective way. The retrospective facilitator (often the Scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective ones. Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.
Mini workshop collaborative problem solving - OOP 2021 - Ben LindersBen Linders
Problem? What Problem? Practice Collaborative Problem-solving
Working in teams we face problems in our daily work. As a team, we should be able to solve problems collaboratively. Agile calls these problems impediments.
Impediments can be something in the way of working, processes, tools, or organizational rules or structures. They can also be something cultural or structural.
In this mini-workshop, we’ll practice solving an impediment as a team. Next, we’ll explore how we solved it, how we worked together. What hindered and helped us. We’ll learn what we can do to collaborate better.
Spice up your agile retrospectives - LKFR14 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. But sometimes teams struggle to figure out what an agile retrospective is? And they wonder how they should do them?
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.
The retrospective facilitator (often the scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective one.
This presentation explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. You will experience several exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives.
Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.
Strength in Numbers: Improving from the Bottom-UpKaiNexus
A webinar by Mark Graban - July 27, 2017
Amongst other topics:
In this webinar, you'll learn:
Where your best ideas for improvement come from
Why bottom-up improvement is a critical component of an improvement culture
The ROI of engaging everyone in improvement
How to engage more staff in improvement
How to keep up with all of those new ideas
Building a Better Way, Every Day: The Value of Small ImprovementsKaiNexus
Presented by Evan Graczyk and Bob Bell
In this webinar, you will learn about:
1) Developing a Continuous Improvement Culture
Why small ideas are important
How rigid should the improvement structure be?
How to evolve this culture based on internal and external input
2) Managing a Continuous Improvement Culture
Challenges in a complex organizational structure
Unique challenges in construction
Evan Graczyk
Continuous Improvement Manager, Woodfin Heating & Oil
Evan has a bachelor's degree in Industrial Engineering from Clemson University, along with a Lean Six Sigma Green Belt certification from Clemson. Previous roles include being a Lean Process Engineer at Schaeffler Group and a Lean Manufacturing Engineer at BorgWarner.
Bob Bell
Financial Planning and Analysis, Woodfin
Bob has a BBA in Marketing from the University of Georgia, a PBC in Information Technology from the University of Richmond, and an MBA from the UVA Darden School of Business. He earned his Six Sigma Green Belt while working at Circuit City. His background includes Retail (Operations & Finance), Information Technology, Inventory Management and Financial Planning and Analysis.
Presented by
Sarah Baker, Consultant & Facilitator, IQC
In this webinar you will:
Understand the important components of buy-in
Learn the 4-step process to get buy-in
Reflect on the challenges and benefits of buy-in that relates to you
Sarah Baker
Sarah is a Consultant & Facilitator at IQC. She has an MS in Industrial and Organizational Psychology and a BA in Philosophy and Psychology. Sarah challenges and inspires others to think critically and shift toward more effective perspectives. Her thoughtfulness, enthusiasm, and passion for learning support her in providing excellent work. As a facilitator, she uses philosophy and psychology techniques to inspire growth and excellence.
Areas of Expertise: Industrial and Organizational Psychology, Philosophy, Personal Leadership, Leadership Development, Curriculum Design, and Facilitation
Presented by Jess Orr
We will cover topics including:
A3 Thinking: A Quick Refresher
When to Use an A3 vs. Other Tools
How to Engage Others in the Process
Change Management 101
The Hardest Part: Sustaining the Gains
Hosted by KaiNexus
About the Presenter:
Jess Orr
Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.
In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.
Six Weeks to Success: How to double your output and half your stress by using...KaiNexus
Final version
Presented by Simon Murray, Founder @Your Maintenance Coach
Ultimately the value of any trainer, coach, or leader is in their ability to deliver fully implemented projects on time to budget.
So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities, there are obstacles every step of the way.
In this session, Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.
In addition to sharing the results, Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.
Webinar: A Quick Peek into Bottom-Up Improvement SoftwareKaiNexus
Presented by Jeff Roussel of KaiNexus:
Join us for a brief KaiNexus demo focusing on key elements of using technology to support bottom-up improvement, including:
End-to-End Improvement Cycle
Improvement Culture Health Assessment
Frontline User Access
Huddle Boards, Idea Boards, Kaizen Boards
Coaching Bottom-Up Improvement
Key Reporting Functionality
Controlling Project Performance by Using a Defect Model - SEPG NA 2008 - Ben ...Ben Linders
Wouldn’t it be nice if you had more insight in product quality, during development? To estimate defects inserted in the product, and check how effective test is in capturing defects? We developed a model to measure defects from requirements to customer feedback after release. It is used to control projects (putting quality next to planning/budget), evaluate risks, and decide on release and support. Baseline data is used to measure and improve process performance.
Keynote Need for Continuous Improvement - Agile Tour Kaunas 2016 - Ben LindersBen Linders
Agile isn’t a silver bullet, and it’s not a one size fits all approach. Continuous improvement is what makes it work, it’s at the heart of agile. Ben will show why continuous improvement matters in agile and what you can do to help your teams and organization to be more agile.
Agile quality: Maximize results with a small quality team - PSQT 2005 - Ben L...Ben Linders
How could you maintain quality and organizational efficiency, when the quality staff is reduced? What can you do to optimize improvement effort, and contribute to organizational results? How do you keep up morale in difficult times?
This presentation will show a continuous process of keeping focus, involving people from line and projects, collaboration, and communication. The approach was driven by strong needs from management, and implemented based on values and key success factors of the company. The results are better control, increased performance, and meeting organizational targets.
Agile Quality: maximize results with a small quality team, Ben Linders, Europ...Ben Linders
The Ericsson Operational Development & Quality team has managed to introduce a new Management System with a process baseline, rolled out measurements throughout the organization using a Balanced ScoreCard approach, and kept up a focused continuous improvement program. This presentation shows how (obstacles, KSF, results).
At all times, management has made clear that they need control of all aspects of the operation. With a collaborated approach of management and Operational Development (OD), the balanced scorecard was introduced. OD has streamlined target setting, monthly reporting, and quarterly management reviews. The monthly report has been enhanced from a figures only report to full analysis, action definition and forecasting per reported target, involving the line by means of feedback interviews.
A Management System was introduced, moulding and optimizing the existing organisation structure, authorities, and policies. With this management system, the set of processes was reduced, and process support was re-enforced.
A continuous improvement program was continued, with more focus on organizational targets. Existing tools like audits, root cause analysis, and improvement sessions were used to extract vital few actions together with line and project management; the resulting actions were tracked to completing by the OD team.
Key success factors have been the management commitment & active support, the drive of the OD & Quality team, and the build up of skills and knowledge that was needed to implement the changes. Cross-organizational co-operation was stimulated, and management was involved through the monthly reporting & feedback cycle. This presentation will give examples of this, and hints & tips on how to exploit these key success factors in your own organization.
The result is an efficient organization, capable of running projects and supporting activities in a largely quantitative managed way, meeting the required business results.
The Business Benefit of Root Cause Analysis, Ben Linders, SM/ASM Conference 2003Ben Linders
The presentation will show how Root Cause Analysis (RCA) can be applied in way that it supports reaching the business goals of an organisation. It is based on collected data of RCA sessions (done for several years) and the impact on business results, and analysing this data together with non-quantitative information. This has lead to effective RCA methods, applied at specific points in the processes, with significant business results.
Also the role of RCA in Total Quality Management and Statistical Process Control is explained, including how RCA used results from Orthogonal Defect Classification for maximum result. Finally, RCA as a pragmatic implementation of the CMMI Causal Analysis & Resolution process area, is elaborated.
Real Agile Value with Agile Retrospectives - The making of...Ben Linders
Ben Linders takes you on a journey about writing and self-publicing books. He talk about how the book Getting Value out of Agile Retrospectives started, explain how he works remotely with his co-author Luis Gonçalves and how the book has been translated to Dutch by a self-organized agile team of volunteers.
Spicing up Agile Retrospectives - Agile Tour London 2015 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why and how of agile retrospectives, with much practical tips, stories, and examples. Ben will also give a workshop on Valuable Agile Retrospectives on October 22.
Problem, what problem? Agile Impediment Board Game - ACE conference 2019 - B...Ben Linders
If your organization wants to become agile and lean, your teams need to be able to handle impediments quickly and effectively. In this game, you will practice how to recognize and analyze impediments, understand how they can hinder your team, and decide what can be done and who can take appropriate action by deploying agile and lean principles and good practices.
The impediment game played in this session teaches the five steps for handling impediments effectively.
Retrospectives helpen je om agile effectief toe te passen continu te verbeteren. Je pakt ermee problemen aan en zorgt voor een goede werksfeer in je teams. Scrum masters en Agile coaches halen meer uit teams met behulp van een toolbox met retrospective oefeningen.
In deze mini-workshop geeft Ben Linders, auteur van het succesvolle boek Waardevolle Agile Retrospectives, een introductie van de “waarom” en “wat” van retrospectives. Je oefent verschillende manieren om retrospectives te doen en krijgt tips en adviezen voor het introduceren en verbeteren van retrospectives.
Experiences with Data Feedback - Better Software 2004 - Ben LindersBen Linders
Good data feedback of software measurements is critical when analyzing measurement data, for drawing conclusions, and as the basis for taking action. Feedback to those involved in the activities being measured helps validate the data as well. In this presentation Ben Linders shows examples of how Ericsson Telecommunications delivers feedback at two levels: projects and the total development center. Although the basics are similar, the application differs, and the key success factors depend on the level and the audience. At the project level, you will see how the team reviews defect data, including defect classifications and test matrices. For development center feedback, you will see how line management and technical engineers review data and analyze information based on a balanced score card approach with measurable goals. Finally, Ben Linders shows examples, data summaries, and suggested action items that management teams from the project and development center levels review.
• Techniques used in data feedback reporting and key success factors
• Close the feedback loop with different levels in the organization
• Human factors that play a role in feedback sessions
Scrum Round Table met als thema ‘Effective Retrospectives'. Onder leiding van twee senior ALM Consultants van Delta-N is er gediscussieerd over de uitdagingen die je in de praktijk tegen komt tijdens een retrospective. Voor deze Round Table was met Ben Linders een specialist op het gebied van Retrospectives uitgenodigd. Tijdens het eerste deel van het programma is Retrospective oefening Car Brand gedaan. Vervolgens is er uitgebreid gediscusseerd over situaties uit de praktijk en is afgesloten met een retrospective.
Spicing up agile retrospectives - TopConf Linz 2017 - Ben LindersBen Linders
The agile manifesto proposes a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why, what and how of agile retrospectives, with many practical tips, stories, and examples.The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. Ben Linders, co-author of Getting Value out of Agile Retrospectives, will talk about the why, what and how of agile retrospectives, with many practical tips, stories, and examples.
Retrospectives help teams to deploy agile practices in an effective way. The retrospective facilitator (often the Scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective ones. Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.
Mini workshop collaborative problem solving - OOP 2021 - Ben LindersBen Linders
Problem? What Problem? Practice Collaborative Problem-solving
Working in teams we face problems in our daily work. As a team, we should be able to solve problems collaboratively. Agile calls these problems impediments.
Impediments can be something in the way of working, processes, tools, or organizational rules or structures. They can also be something cultural or structural.
In this mini-workshop, we’ll practice solving an impediment as a team. Next, we’ll explore how we solved it, how we worked together. What hindered and helped us. We’ll learn what we can do to collaborate better.
Spice up your agile retrospectives - LKFR14 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. But sometimes teams struggle to figure out what an agile retrospective is? And they wonder how they should do them?
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.
The retrospective facilitator (often the scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective one.
This presentation explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. You will experience several exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives.
Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.
Strength in Numbers: Improving from the Bottom-UpKaiNexus
A webinar by Mark Graban - July 27, 2017
Amongst other topics:
In this webinar, you'll learn:
Where your best ideas for improvement come from
Why bottom-up improvement is a critical component of an improvement culture
The ROI of engaging everyone in improvement
How to engage more staff in improvement
How to keep up with all of those new ideas
Building a Better Way, Every Day: The Value of Small ImprovementsKaiNexus
Presented by Evan Graczyk and Bob Bell
In this webinar, you will learn about:
1) Developing a Continuous Improvement Culture
Why small ideas are important
How rigid should the improvement structure be?
How to evolve this culture based on internal and external input
2) Managing a Continuous Improvement Culture
Challenges in a complex organizational structure
Unique challenges in construction
Evan Graczyk
Continuous Improvement Manager, Woodfin Heating & Oil
Evan has a bachelor's degree in Industrial Engineering from Clemson University, along with a Lean Six Sigma Green Belt certification from Clemson. Previous roles include being a Lean Process Engineer at Schaeffler Group and a Lean Manufacturing Engineer at BorgWarner.
Bob Bell
Financial Planning and Analysis, Woodfin
Bob has a BBA in Marketing from the University of Georgia, a PBC in Information Technology from the University of Richmond, and an MBA from the UVA Darden School of Business. He earned his Six Sigma Green Belt while working at Circuit City. His background includes Retail (Operations & Finance), Information Technology, Inventory Management and Financial Planning and Analysis.
Presented by
Sarah Baker, Consultant & Facilitator, IQC
In this webinar you will:
Understand the important components of buy-in
Learn the 4-step process to get buy-in
Reflect on the challenges and benefits of buy-in that relates to you
Sarah Baker
Sarah is a Consultant & Facilitator at IQC. She has an MS in Industrial and Organizational Psychology and a BA in Philosophy and Psychology. Sarah challenges and inspires others to think critically and shift toward more effective perspectives. Her thoughtfulness, enthusiasm, and passion for learning support her in providing excellent work. As a facilitator, she uses philosophy and psychology techniques to inspire growth and excellence.
Areas of Expertise: Industrial and Organizational Psychology, Philosophy, Personal Leadership, Leadership Development, Curriculum Design, and Facilitation
Presented by Jess Orr
We will cover topics including:
A3 Thinking: A Quick Refresher
When to Use an A3 vs. Other Tools
How to Engage Others in the Process
Change Management 101
The Hardest Part: Sustaining the Gains
Hosted by KaiNexus
About the Presenter:
Jess Orr
Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.
In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.
Six Weeks to Success: How to double your output and half your stress by using...KaiNexus
Final version
Presented by Simon Murray, Founder @Your Maintenance Coach
Ultimately the value of any trainer, coach, or leader is in their ability to deliver fully implemented projects on time to budget.
So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities, there are obstacles every step of the way.
In this session, Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.
In addition to sharing the results, Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.
Webinar: A Quick Peek into Bottom-Up Improvement SoftwareKaiNexus
Presented by Jeff Roussel of KaiNexus:
Join us for a brief KaiNexus demo focusing on key elements of using technology to support bottom-up improvement, including:
End-to-End Improvement Cycle
Improvement Culture Health Assessment
Frontline User Access
Huddle Boards, Idea Boards, Kaizen Boards
Coaching Bottom-Up Improvement
Key Reporting Functionality
Controlling Project Performance by Using a Defect Model - SEPG NA 2008 - Ben ...Ben Linders
Wouldn’t it be nice if you had more insight in product quality, during development? To estimate defects inserted in the product, and check how effective test is in capturing defects? We developed a model to measure defects from requirements to customer feedback after release. It is used to control projects (putting quality next to planning/budget), evaluate risks, and decide on release and support. Baseline data is used to measure and improve process performance.
Keynote Need for Continuous Improvement - Agile Tour Kaunas 2016 - Ben LindersBen Linders
Agile isn’t a silver bullet, and it’s not a one size fits all approach. Continuous improvement is what makes it work, it’s at the heart of agile. Ben will show why continuous improvement matters in agile and what you can do to help your teams and organization to be more agile.
Why What and How of Agile Retrospectives - Agile Tour Lille 2015 - Ben LindersBen Linders
Becoming agile is a learning process which requires that you reflect regularly and adopt your way of working. Valuable Agile Retrospectives provide the solution for a successful agile adoption at all levels in the organization. They help you to apply agile practices effectively.
Workshop Exercises to spice up your Agile Retrospective Agile Cambridge 201...Ben Linders
Valuable agile retrospectives provide the solution for a successful agile adoption at all levels in an organization. They help teams to reflect and learn how to apply agile practices effectively, and support managers with ideas to set conditions for their teams to grow and deliver more value.
In this mini-workshop you will experience how using different exercises can help you to spice up your agile retrospectives and get more value out of them. I will also explain the why and how of retrospectives, the business value and benefits that they can bring you, and provide tips for improving retrospectives in your teams.
In teams, you will practice exercises from the Retrospective Exercises Toolbox to experience how to effectively facilitate retrospectives.
Agile Self-assessment Game - XP Days Benelux 2016 - Ben LindersBen Linders
Becoming agile is a journey, which can be difficult to travel. Assuming that you know why you want to become agile (a first but crucial step) you start looking for ways how to get there. Questions like "what do you want to keep from your current way of working" and "what would you like to change" will come up. Then the next question is "what are ways to do this".
There isn't a silver bullet or standard route to become agile, you have to find your own way. A fixed route description won't help you. You need an "agile map" that inspires you with ideas and suggestions on where to go on your journey. The Agile Self-Assessment game is here for you to travel your agile journey.
Come play the Agile Self-Assessment game in teams to discover how agile you are and what you can do to increase your agility.
Players will receive a link to download the card game so that they can play it in their own organization (CC BY-NC-ND 3.0 License).
How to Become a Better Scrum Master - Agile Tour Beirut 2016 - Ben LindersBen Linders
During this interactive presentation you will explore the Scrum master role and provide examples of how to do it in an effective way. Humor combined with valuable insights and ideas.
Valuable Agile Retrospectives - QA&Test 2014 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. But sometimes teams struggle to figure out what an agile retrospective is? And they wonder how they should do them?
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.
The retrospective facilitator (often the scrum master) should have a toolbox of retrospective techniques, and be able to pick the most effective one.
This presentation explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. You will experience several exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives.
Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.
Ben Linders is a Senior Consultant in Agile, Lean, Quality and Process Improvement, based in The Netherlands. Co-author of Getting Value out of Agile Retrospectives.
Kr8tige software met Lean - RWS - Ben LindersBen Linders
Wat is Lean, en hoe kun je daarmee sneller software ontwikkelen, met hogere kwaliteit tegen lagere kosten? Een overzicht van de principes van Lean, en hoe je het toe kunt passen om verspilling te verminderen, kwaliteit te integreren en medewerkersbetrokkenheid te verbeteren.
Valuable Agile Retrospectives: The Making of - XP Days 2014 - Ben LindersBen Linders
Writing a book by two people who never met each other face 2 face when they wrote, published and promoted the book is an amazing experience! Having it translated by self organized agile teams all around the world makes it awesome!!! Come and hear how we did this and what made it work, and learn how you can effectively work with people all around the world.
In 2013 Luis Gonçalves and I wrote the book Getting Value out of Agile Retrospectives. We did this by working together fully remote. We self-published it in December 2013 and gained many readers worldwide. We never met each other in person until April 2014, and are still collaborating to promote the book and helping teams worldwide to get more value out of doing agile retrospectives.
In 2014 we started with teams of volunteers all around the world to translate our book. Working remotely with people that you don't know, from different cultures, with their own ways of working, and on different continents is certainly challenging, but it turned out to be an effective and fun way to do it!
Join this session to learn:
- how you can get to know people and work together remote, i.e. without meeting face 2 face;
- which tools you can use to collaborate and communicate when working remote together;
- how you can translate a book with self organized distributed agile teams of volunteers;
- and how value, trust and respect can make it all possible.
This talk explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. Examples will be given of exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives. It is based on the successful book Getting Value out of Agile Retrospectives.
Learning to Become Agile, with Retrospectives - QCon London 2015 - Ben LindersBen Linders
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. They help teams to become agile by deploying agile practices in an effective way and continuously learning and improve themselves.
This talk explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. Examples will be given of exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives. It is based on the successful book Getting Value out of Agile Retrospectives which is published on InfoQ, Amazon, Leanpub.
Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to improve continuously and deliver more value to their customers.
Talent Management Framework - A look at PCMMUtsav Agarwal
PCMM, acronym for People Capability Maturity Model, is a maturity framework that focuses on continuously improving the management and development of the human assets of an organization
Improve the performance of your staff through this invaluable training programs from SIMEON'S PIVOT, a Management Training and Consulting Firm in Lagos Nigeria,
Finance For Non Finance Managers|Leadership and management training coursesSheila Elliott
Find out more about how training in Finance For Non Finance Managers, Budgeting Skills For Non Financial Managers, Strategic Business Planning, Business Planning, Procurement Skills, How to sell to public sector organisations, bidding for contracts, marketing skills, assertiveness skills, time management skills, bookkeeping skills, sage account 50, time management skills, team leading skills, introduction to management, problem solving skills, decision making skills at www.businessservicessupport.com can assist you in your professional development.
Psychological Safety in Teams - FlowCon France 2024 - Ben LindersBen Linders
Psychological safety in teams is important; team members must feel safe and able to communicate and collaborate effectively to deliver value. It’s also necessary to build long-lasting teams since things will happen and relationships will be strained.
But, how safe is a team? How can we determine if there are any factors that make the team unsafe or have an impact on the team’s culture?
In this mini-workshop, we’ll play games for psychological safety and team culture utilizing a deck of coaching cards, The Psychological Safety Cards. We will learn how to use gamification to gain a better understanding of what’s going on in teams. Individuals share what they have learned from working in teams, what has impacted the team’s safety and culture, and what has led to positive change.
Different game formats will be played in groups in parallel. Examples are an ice-breaker to get people talking about psychological safety, a constellation where people take positions about aspects of psychological safety in their team or organization, and collaborative card games where people work together to create an environment that fosters psychological safety.
Why people hate working in Agile teams - QA Challenge Accepted 2023 - Ben Lin...Ben Linders
By now, many of us have been through one or more "agile transformations". We've been surrounded by agile coaches and Scrum masters who tried to help us adapt to agile, with managers who became servant leaders. Hopefully they weren't telling you what to do or how to do your work! A lot of people simply hate working in agile teams - Ben hears that all the time. And that is why he's here! In this talk, Ben will explore the difficulties of collaborating in teams and what we can do to make it beneficial and worthwhile for people to work in teams. Ben will delve into what teams really need, and what leaders should do and should not do to support them, including providing an environment and culture where teams can flourish and supporting teams in removing barriers. Through this talk, attendees will gain a better understanding of the reasons why people struggle to work in agile teams, and what leaders can do to create a positive and supportive environment for teams. The talk is intended for anyone working in a team or working with teams, from agile coaches and Scrum masters to managers and team members who are looking to improve their collaboration skills and create a more positive and productive work environment.
Improving Your Testing Skills and Practices with Gamification - Testing Unite...Ben Linders
So many challenges, so little time. As testers or quality engineers, we need to sharpen the saw, but how? Gamification can be a way to look at how you’re doing and find out where to improve. It’s a great way to have everyone engaged and get the best out of people.
In this presentation, Ben Linders will show how playing games (onsite or online) with the Agile Testing Coaching Cards and Agile Quality Coaching Cards help to explore your current quality and testing practice and decide as a team on what to improve or experiment with.
Start up distributed teams online - Mini XP days 2022 - Ben LindersBen Linders
How to start up a distributed team online with gamification
Remote first is becoming the norm, and this is also true for new teams. Where you would previously organize one or more onsite kick-off sessions to start a new team, a new distributed team would have to be working online together from day 1.
Techniques used for team chartering might still be useful, but they would need a different approach for online working. Gamification, incentifying people’s engagement by using game-style principles and practices, can help you to build strong teams.
In this session, we’ll look at several tools and playing formats that can be used to start up distributed teams and foster further development.
We’ll do the exercises in teams, and as we will be experimenting with both in-person and online exercises it’s good to bring your laptop or tablet too.
Mini XP Days
Instead of scaling up further, XP Days decided to “scale-out”: they rerun some of the favourite sessions of the previous year’s XP Days at the “Mini XP Day”, a one day conference with three tracks. Mini XP Day is ideal if you’ve missed XP Days or if you want to get a “taste” of what XP Days is.
Mini XP Days 2022 will be held on May 17 at the Van der Valk Hotel Beveren.
Increasing psychological safety in agile teams - Agile humans lean coffee 202...Ben Linders
Psychological safety in teams is important; it is necessary for the team to be able to communicate and collaborate effectively in order to deliver value. It's also necessary to build long-lasting teams since things will happen and relationships will be strained; team members must be informed of what's going on in the team and feel comfortable dealing with it. But, how safe is a team? How can we determine if there are any factors that make the team unsafe or have an impact on the team's culture?
In this mini-workshop, we'll play a game for psychological safety and team culture utilizing a deck of coaching cards. We will learn how to use gamification to gain a better understanding of what's going on in teams. Individuals can share what they have learned from working in teams, how it impacted the team's safety and culture, and what led to positive change.
We'll use a Jamboard for the game, so you will need a Google account to join the Jamboard. All participants will receive a code along with a discount for buying the cards.
Improving your quality and testing skills with gamification - Spring 2021 Onl...Ben Linders
For the first time, I’m doing a session at the Online Testing Conference. I’ll be playing games with the Agile Testing Coaching Cards and Agile Quality Coaching Cards to help people explore how things are going and to improve their way of working.
Improving Your Quality and Testing Skills with Gamification
So many challenges, so little time. As testers we need to sharpen the saw, but how? Gamification can be a way to look at how you’re doing and find out where to improve. It’s a great way to have everyone involved and get the best out of people.
In this presentation, Ben Linders will play games with the Agile Testing Coaching Cards and Agile Quality Coaching Cards to show how you can explore your current quality and testing practice and decide in your team on what to improve or experiment with.
Players can use the coaching cards to discuss quality and testing values, principles, and practices. In teams, people can use the cards to share their experiences and learnings.
Different game formats can be used to share experiences on testing and quality principles and practices and explore how they can be applied effectively.
Takeaways
Show how to use gamification to self-assess your current way of working.
Play games with the Agile Testing Coaching Cards and Agile Quality Coaching Cards.
Explore how to facilitate games to enhance quality and testing in agile teams.
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Online Testing Conference
OnlineTestConf was the first 100% online conference to provide all the advantages of attending professional QA related conferences: personal learning, networking etc. without the shortcomings of scheduling, expenses and travel. The conference has been running for the past 5 years on a semi-annual basis, long before COVID-19 forced all live events online.
Our next event will be our 10th OnlineTestConf! Conference attendees are from all parts of the world, we host well known speakers as well as young presenters, and discuss everything that relates to Testing and QA. Attendance is and will remain free of charge and we invite anyone who sees themselves involved in testing and the testing community to join.
How agile are you? - Agile New England 2021 - Ben LindersBen Linders
On April 1, 2021, (no joke) I did an Agile 101 for Agile New England where we played the Agile Self-assessment Game online.
The Agile Self-assessment Game: How Agile Are You? by Ben Linders
The Agile Self-assessment Game is an Agile ” compass & map” to find out where you are and inspire you with ideas and suggestions on where to go next on your agile journey. It’s a cooperative card game to discover how agile you are and what you can do to increase your agility to deliver more value to their customers and stakeholders.
In this session, Ben Linders explored how a game can enable people to pull in ideas for change and apply those in a way that best suits their collective needs. And we have played with the Agile self-assessment cards online.
Ben Linders is an Independent Consultant in Agile, Lean, Quality, and Continuous Improvement. As an adviser, trainer, and coach, he helps organizations with effectively deploying software development and management practices. He focuses on continuous improvement, collaboration and communication, and professional development, to deliver business value to customers. Ben is an active member of networks on Agile, Lean, and Quality, and a well-known speaker and author. Creator of many Agile Coaching Tools, for example, the Agile Self-assessment Game.
Futurespective on Software Development in 2040 - Agile Tour Brussels 2020 - B...Ben Linders
Back to the Future – A Futurespective on Software Development in 2040
We start the futurespective by sketching the future. How is software developed in 2040? Is it people, AI, or a combination? Teams, large groups, or individual work? Programming and testing, or other approaches? Continuous delivery, chunks, iterations, push or pull? Distributed, dispersed, localized teams? There are no limits, let your imagination flow to visualize ideas about developing software products in 2040.
Next, we’ll discuss what got us there. How did these new ways of developing software come into existence? How did we discover them? What experiments led to this? What drove us or influenced us along the way?
Finally, we think about the steps that we can take in 2020 to reach the castle in the sky of software development. What can we do now to become better? What should we stop as it won’t exist in the future anymore?
Let’s find out how the future of software development looks, by doing a futurespective exercise in groups!
How agile are you - Agile Tour London 2020 - Ben LindersBen Linders
Let’s Play a Game to Self-assess Your Agility
Every team, every organization is less or more agile. But how agile are you, and how can you increase your agility? Methods or frameworks don’t tell you how to become agile or increase your agility.
The Agile Self-Assessment Game is an “agile map” with coaching cards for Scrum, DevOps, Kanban, and Business Agility.
Playing the game inspires you with ideas and suggestions on where to go next on your agile journey. Join this session to experience different playing formats in teams, learn how you can discover how agile you are, and get fresh ideas to increase your agility.
Mini workshop retrospecting your retrospectives - Experience Agile 2020 - Be...Ben Linders
The mini-workshop Retrospecting your Retrospectives at eXperience Agile 2020 provides you with ideas to debug your agile retrospectives, find out why they aren’t working and learn how to spice them up and bring the energy back in the team.
Are your retrospective meetings not helping teams to improve? Same actions coming up every retro? People skip the retro, or find them boring? A lack of energy in the room? Chit-chatting instead of discussing real issues? No need for that, let’s retrospect your retrospectives!
In this mini-workshop, you will experience how to use retrospective exercises to debug your retrospective meetings. People will work in teams to reflect on how their retrospectives are going and will learn what they can do to make them valuable again.
It’s a highly interactive session, learning by doing. I’ll bring in my experience from 20 years of doing agile retrospectives, and will set a culture where people will share their ideas and learn.
Agile retrospectives should help teams to reflect at the end of each iteration to learn and decide what to improve and take action in the next iteration. Valuable Agile Retrospectives provide the solution for a successful agile adoption at all levels in the organization. They help teams to reflect and learn how to apply agile practices effectively, and support managers with ideas to set conditions for their teams to grow and deliver more value.
But sometimes retrospectives don’t live up their expectation. Problems that can happen are:
The same questions (what went well, what to improve) are being asked
Similar actions keep coming up in every retrospective
Nothing happens after the meeting, actions are not done
People are postponing or skipping the retrospective meeting
Team members complain that retrospectives are boring and a waste of time
There’s a lack of energy in the room during the meeting, people are not engaged
People don’t feel safe to speak up and share their view
Discussions in the retrospective are not about the real problems (elephant in the room)
The retrospective facilitator is leading people towards a pre-defined answer/solution
In this session, teams will be doing 5 different exercises. In a time slot of two hours, teams rotate to do 2-3 of them.
Intended audience: Scrum masters, agile coaches, tech leads, developers, testers, operations, and anyone who facilitates retrospectives.
This session includes ideas published in my book Getting Value out of Agile Retrospectives, practices from the Retrospective Exercises Toolbox, and agile coaching tools available in my webshop. It’s partly based on things that I teach in one of my workshops: Increasing Organizational Agility with Retrospectives.
Learning Objectives:
Learn to use exercises to reflect on your current practice of retrospectives
See how to create a safe and productive environment to run retrospectives
Practice effective skills for facilitating retrospectives and getting people engaged
Webinar enhancing quality and testing in agile teams - PractiTest - Ben LindersBen Linders
It can be hard for agile teams to deal with quality and testing challenges and decide what to do to deliver high-quality products. There are many different approaches and solutions, which, depending on the context, the problem at hand, and how they are applied, can be more or less effective.
In this webinar, Ben Linders will show you how can use gamification to self-assess your current way of working and enhance quality and testing in agile teams. Playing games with the Agile Testing Coaching Cards and Agile Quality Coaching Cards make it possible to explore your current quality and testing practice and reach a consensus on what could be improved.
Players can use the coaching cards to discuss quality and testing values, principles, and practices. In teams, people can use the cards to share their experiences and learnings.
During the webinar, we’ll pick out cards from the coaching decks to go into detail on specific principles and practices and explore how they can be applied effectively.
Futurespective on software development in 2040 - Aginext - Ben LindersBen Linders
I just came back from 2040 to find out that we are still making software. But it’s not as we know it, Jim! Software development is done completely differently compared to the agile wave that we had at the start of the century. How different? Well, let’s futuresplore it together.
Leading for Self-organization - Stretch 2020 - Ben LindersBen Linders
Agile is something for teams, right? True, but teams don’t function in a vacuum. As a manager, you can set the stage and support teams who want to increase their agility. This presentation explores three topics that managers can work on to make teams succeed and increase the company’s agility: Leadership, Collaboration, and Culture.
Pecha Kucha How to screw up your agile retrospective big time - Ben Linders -...Ben Linders
Retrospectives are great, except when they are not. This tongue-in-cheek presentation explores how you can make agile retrospectives unsuccessful by screwing them, up. I gave this Pecha Kucha at OOP 2020.
Agile Retrospectives to the Next Level - Organizational Agility - OOP 2020 - ...Ben Linders
Agile Retrospectives can be used to deal with problems in teams, at a project or product level, or those related to the collaboration between the team and stakeholders. But you need a different approach compared to team level retrospectives to do organizational-wide improvement.
This session shows how to use agile retrospectives to reveal and solve systemic organizational problems and to increase the company’s agility It explores different approaches, formats, and techniques for agile retrospectives that are done beyond the development team.
Extended Abstract
Nowadays many agile teams are doing retrospectives regularly. They are investing their time to reflect, learn, and take action to improve their way of working and deal with problems that they are facing in a structural way.
Organizations are seeing the benefits from this: teams that are becoming empowered, being able to deliver more value to customers and stakeholders, happy employees, and fewer people leaving the organization. It’s time to take retrospectives to a higher level, and use them to reveal and solve systemic organizational problems. Agile Retrospectives can be used to do that, but you need a different approach.
In this session, I will show how we can use retrospectives to improve the agility of organizations.
Note: Some might call the above approach scaling retrospectives. If that goes towards imposing how teams do retrospectives with some kind of framework, then I believe it doesn’t work. Increasing agility with retrospectives is about creating an environment where teams not only focus on their own improvement needs but also on the company as a whole, and get support from management when improvements go over their team borders or outside their autonomy.
Learning at Scale - FlowCon France 2019 - Ben LindersBen Linders
Where we are seeing more and more individual and team level learning and continuous improvement in organizations, improvements at the higher levels still tend to pose significant challenges. We learn as a team and learn how to be a team, but when we reach the borders of our team and have to deal with more complex systems involving people from our ecosystem and even sometimes from people outside our ecosystem, many improvement practices break down and don’t lead to sustainable results. At the same time, the bigger and more complex our solutions become, the more we need to be able to secure improvement at all levels in the organization.
In this talk, Ben Linders will explore what we can do to increase our understanding of systematic problems at higher levels in organizations, and how to use that to improve the performance and agility of organizations. He will show how we can apply techniques like system/multi-team retrospectives and systems thinking to get improvement going at a level of two higher than the team, and present the benefits that this can bring to teams and organizations as a whole.
Organizational agility: Taking retrospectives to the next level - DevOpsCon M...Ben Linders
Nowadays, many agile teams are doing retrospectives regularly. They are investing time to reflect, learn, and take action to improve their way of working and deal with problems that they are facing in a structural way. Organizations are seeing the benefits from this: teams that are becoming empowered, being able to deliver more value, happy employees, and fewer people leaving the organization. It’s time to take retrospectives to a higher level, and use them to reveal and solve systematic organizational problems. Problems that exist at a project or product level are related to the collaboration between teams and their stakeholders. Agile retrospectives can be used to do that, but you need a different approach. In this session, Ben Linders will show how we can use retrospectives to improve the agility of organizations.
Dealing effectively with impediments - Agile Management Congress 2019 - Ben L...Ben Linders
If your organization wants to become agile and lean, teams need to be able to handle impediments quickly and effectively.
Playing the Impediment Board Game, you will practice how to recognize and analyze impediments, understand how they hinder teams, and decide what to do by deploying agile and lean principles and good practices. You’ll learn to become more effective by recognizing impediments early and get rid of them before they become a major issue.
The impediment game teaches you the five steps for handling impediments effectively:
– recognize and analyze impediments
– find out how they hinder the team
– find effective solutions to deal with them
– decide what to do and who can do it
– learn how to become more effective in dealing with impediments
Agile coaches use the Impediment Board Game in agile transformations to coach teams and help them to become self-organized and empowered to solve any impediments that they might face on their agile journey.
Come play the impediment board game!
Teams what is in it for me - Agile Portugal 2019 - Ben LindersBen Linders
Agile talks a lot about self-organized teams, where developers and testers work together to deliver software. But what can you do to make teams succeed? This talk explores why people would like to work in teams, what managers can do to enable a team structure and culture, and how to (not) manage agile teams.
Driving improvements with Agile Retrospectives - Project and Product Manageme...Ben Linders
Agile retrospectives have become a practice that is used by many teams to inspect and adapt their way of working. They provide insight into the activities performed and show how people are working together to deliver products
Did you know that you can also use agile retrospectives to drive improvements in projects and for products?
In his keynote, Ben Linders will explain what agile retrospectives are, how you can do them, and how they compare to project evaluations, post-mortems, and lessons-learned sessions. He will explore how you can join agile retrospectives as a project manager or product manager and the business benefits that agile retrospectives can bring.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
5. P
S I P-CMM levels
d r
e
Level
Level Focus
Focus Process Area Competency
5 Continuous Workforce Innovation Productivity
Continuous
Improvement Organizational Performance Alignment
Optimizing Continuous Capability Improvement
Mentoring
4 Organizational Capability Management
Predicting
Quantitative Performance Management
Predictable Capability &
Performance Competency-Based Assets
Empowered Workgroups
Competency Integration
Participatory Culture
Workgroup Development
3 Organizational Competency-Based Practices
Competency Career Development
Defined framework Competency Development
Workforce Planning
Competency Analysis
Compensation
2 Basic Training and Development
Managed Management Performance Management
Practices Work Environment
Communication and Coordination
Staffing
Risk
1 Turnover
Initial
Dutch SPIder PCMM Overview 5 3
Gian Wemyss 3 June 2009