How could you maintain quality and organizational efficiency, when the quality staff is reduced? What can you do to optimize improvement effort, and contribute to organizational results? How do you keep up morale in difficult times? This presentation will show a continuous process of keeping focus, involving people from line and projects, collaboration, and communication. The approach was driven by strong needs from management, and implemented based on values and key success factors of the company. The results are better control, increased performance, and meeting organizational targets.