This document is a resume for Pedro R. Alvarez, an Information Technology Specialist with over 7 years of experience in the IT field. Alvarez has expertise in areas such as network troubleshooting, computer repairs, and project management. He is a U.S. Army veteran with experience in roles such as managing an Army warehouse, operating command post nodes, and helping desks. Alvarez is currently pursuing an Associate's degree in Network Systems Administration and holds several IT certifications.

1. Pedro R. Alvarez
7460 East Dewan Ave
Mesa, Az 85208
pedro.r.alvarez.2@gmail.com
(706) 587-9948
Information Technology Specialist
SUMMARY OF QUALIFICATIONS
U.S. Army Veteran and accomplished Technician with 7 years of experience in the IT field.
Areas of expertise include Network Troubleshooting and computer repairs. Able to work
independently and learn new procedures quickly. Experienced in organizing, coordinating and
leading multiple critical projects simultaneously.
 Secret Clearance
 SAMS 1E
 PBUSE
 CASI SSR
 Net+ Certified
 Management
 Instructing
 Customer Service
 Window Server 2003: Network
 Active Directory
 Troubleshooting
 Computer Reimaging
PROFESSIONALEXPERIENCE
Retrograde Team March 2014 – 2015
U.S. Army, Bagram, Afghanistan
 Handled COMSEC, and communication equipment for turn-in and reissue for base closer
 Maintained and tracked inventory of the 25 signal battalion S4 warehouse for reissue or
deposal of the organization property for Afghanistan U.S. Military drawdown.
Command Post Node LAN Manager April 2013 – March 2014
U.S. Army, Fort Huachuca, AZ
 Maintained and operated a Command Post Node supporting up to 60 customers
 Provided customer support for Network Command Desktop Support for the users on Fort
Huachuca
Sustainment Automation Support Management Offices (SASMO)
Tactical Exchange (TXC) March 2013 – February 2014
U.S. Army, Camp Carroll, South Korea
 Operated and Managed the SASMO Help Desk, providing customer support for the
customers of the 498th Combat Sustainment Support Battalion
 Managed and coordinated the daily operations of the Area 4 Tactical Exchange
 Assisted in Logistic system upgrades in area 4, South Korea
 Held the position of Manager

2. Pedro R. Alvarez
7460 East Dewan Ave
Mesa, Az 85208
pedro.r.alvarez.2@gmail.com
(706) 587-9948
Network Operations, Information System Specialist March 2009 – February 2013
U.S. Army, Fort Leonard Wood, Missouri
 Maintained and operated Command Post Node
 Maintained Communication Security and Encryption Updates on all Network operation
equipment
 Ran the Company Maintenance Office: scheduling and coordinating company equipment
maintenance
 troubleshooting of communication equipment issued within company network
EDUCATION
 ITT Technical Institute – Tempe AZ
A.S. Network Systems Administration (Est. Grad. Date 9/2017)
 Certificate, SAMS-1E 2012, PBUSE 2012, CASI SSR 2012, NET+ 2014
 Warrior Leader Course, 2011
 Advance Individual Training, Information Technology Specialist, Fort Gordon, GA 2009
 Basic Training, Fort Benning, GA 2008
 Diploma, Camelback High School, AZ, 2008