This document is a resume for Vu Tran that includes contact information, skills, work experience, and education. The resume highlights Tran's experience as an IT contractor and systems administrator for The Rockport Group, as an information systems specialist in the United States Marine Corps, and as a youth development intern for Quincy Asian Resources. Tran has technical skills including Microsoft Office, Network+, Security+, and experience with Windows Server, VMware, and other IT management tools.

1. Vu Tran
107 Gold Street
Randolph, MA 02368
(774) 208-4639
VQTranPro@gmail.com
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SKILLS
 Microsoft Office (Word, Excel, PowerPoint)
 Comp/TIA certified Network +, Security + (certification date: April 2011)
 Proficient in personnelmanagement and data entry
 Experienced in SystemAdministrator role using Windows Server, VMware, and Kaseya
 Hardware and software procurement, implementation, and troubleshooting
WORK EXPERIENCE
The Rockport Group September 2015-Present
1895 JW Foster Blvd, Canton, MA 02021
IT Contractor: Helpdesk I-II/ Systems Administrator
 IT Helpdesk liaison between The Rockport Group and Adidas/Reebok for procurement, helpdesk support,
networking, mobile device management, and systemadministration
 Provide support for corporate, retail, and sales force employees and end user systems
 Proficient in using CMRCViewer and Kaseya for remote administration of end usercomputers
 In charge of procurement and installation for all new end user machines and hardware
 Establish and maintain relationships with external IT vendors (telecom and IT Managed Services Provider)
and coordinate their services throughout the expanding new retail environment
 Coordinate with internal IT at Rockport and external vendors for future planning of IT infrastructure
 Experience working with several ticketing systems (Clear, Aspen,Jira, Connectwise) to track and resolve
end userissues through the corporate, retail, and remote user environment
 Add, remove, and audit phone lines as the business mobile phone accounts administrator
United States Marine Corps June 2006-February 2014
53 Quebec St, Fort Devens, MA 01434
Sergeant: 0651 - Information Systems Specialist/Data Technician
 Worked extensively with staff and officers to establish,fix and maintain various IT communication systems
in the US as well as overseas
 Maintained classified and unclassified computer networks of company-sized elements (120-180 personnel)
and provided computer communication support for multi battalion (800-1200 personnel) sized elements
 Performed SystemAdministrator role using Windows Server, established and maintained useraccounts in
Active Directory
 Managed small groups to oversee multimillion dollar communication equipment
 Responsible for maintaining proficiency in a wide variety of computer software to assist in operations
 As Non-Commissioned Officer, ensured subordinate personnelmaintained basic and advanced
requirements for operational readiness
 Deployed to Iraq (Sept '08 - Apr '09) and Afghanistan (Sept - Dec 2011)
Quincy Asian Resources October 2013- May 2014
1509 Hancock St, Quincy, MA 02369
Youth Development Intern
 Worked with and developed training programs and curriculum for the organization's youth volunteer group
 Used Prezi Presentation software to develop training programs for incoming youth volunteers
 Coordinated volunteers for community events and assisted in event staffing
EDUCATION
Bachelor of Arts, Communications August 2015
University of MassachusettsBoston,Boston,MA 02025