Polish Bar
Brooklyn
2015 GOMC
Client Profile
Location: Clinton Hill, Brooklyn
Customers: Age group 25-50
Services: Manicures, Pedicures, Sugaring,
Brazilian Waxing, Makeup Applications,
Exclusive Bridal Packages and Rental Space
for Private Parties and Promotional
Activities
Price range: $12-$45
Competition: Purity Nail Salon, other
contemporary boutique salons
Polish Bar Brooklyn owner: Tricia Lee
Conversion
Campaign
Hot Oil Pedicure
www.polishbarbrooklyn.com
Hydration and softening for dry
and brittle nails. Book now!
AdWords Strategy
● Develop two campaigns
● Build awareness - targeted keywords
● Drive conversions - daily optimizations, research
● Increase new online appointments -- targeted landing pages
Brand Awareness
Campaign
Nail and Spa
www.polishbarbrooklyn.com
Added services and attractive
seasonal sales. Visit now.
AdWords Campaign: Week 1
Budget = Brand Awareness: $5.36 Conversion: $1.79
● Created and launched campaigns, ad groups, and corresponding keywords.
● Discovered 80% of the sessions are new users
● Incorporated PBB’s keyword ideas
● Used Google Keyword Planner for additional keywords after first 5 days
GOAL: DRIVE TRAFFIC TO SITE
AdWords Campaign: Week 2
Budget | Brand Awareness: $13.39 Conversion: $4.46
● Removed all low quality keywords -- 0 impressions, 0 CTR
● Added targeted ads to Service and Location ad groups
● Audiences drawn to Jelly Pedicure
● Optimized ad copy to include CTAs
● Analyzed device usage -- Mobile generating more clicks/CTR
● Change mobile bid adjustment -- ads appear ahead of the competitors
○ +20% mobile bid for our campaign
○ +25% for high traffic days Friday, Saturday,Sunday, Monday
○ +25% for Brooklyn, NY location
● Conversion Campaign -- changed the search settings from standard to all features
GOAL: GAIN CONVERSIONS
Adwords Campaign: Week 3
Budget | Brand Awareness: $15.92 Conversion: $5.31
● Ad extensions to increase rank/ quality score: Call and location
● Attempted to add conversion goal
● Switched some keywords from broad match to phrase match
● Added 47 keywords to Brand Awareness campaign
● Added 5 new ads
● Experimented with Mobile optimization
● Changed status of all location/service ads from New York, New York to Brooklyn.
● Browse keyword errors and attempt to fix those with low QS
GOAL: OPTIMIZE AGAINST WEEK 2 SUCCESS/FAILURES
Results
4/10-4/23: 46 total online appointments, 18 new online appointments
March: 43 total online appointments, 13 new online appointments
55,370 impressions and 211 clicks
Exceeded goal by 284% for impressions and 195% for clicks
New visitors: 80.5% sessions Mobile: 35.1% sessions are from mobile.
Geographically, 61.37% of the website visits are from New York area
Takeaway Points
Budget management
➢ Budget restraints
Quality of landing page
➢ high bounce rate
➢ A/B Testing
Quality Score
➢ Ads adjustment
Bid adjustment & Geo-targeting
➢ Increase web traffic and ROI
Recommendations
-Th
❏ Paid Search in the future
❏ Increase budget
❏ Stick with Service-based ads/location-based
ads
❏ Try Google Display network
❏ Ad Extensions, Mobile optimization
❏ Promotion
❏ discounts, reviews
❏ Website
❏ Distinct landing pages
❏ Thank you page (trackable)
Thank
You!
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PBB_Presentation

  • 1.
  • 2.
    Client Profile Location: ClintonHill, Brooklyn Customers: Age group 25-50 Services: Manicures, Pedicures, Sugaring, Brazilian Waxing, Makeup Applications, Exclusive Bridal Packages and Rental Space for Private Parties and Promotional Activities Price range: $12-$45 Competition: Purity Nail Salon, other contemporary boutique salons Polish Bar Brooklyn owner: Tricia Lee
  • 3.
    Conversion Campaign Hot Oil Pedicure www.polishbarbrooklyn.com Hydrationand softening for dry and brittle nails. Book now! AdWords Strategy ● Develop two campaigns ● Build awareness - targeted keywords ● Drive conversions - daily optimizations, research ● Increase new online appointments -- targeted landing pages Brand Awareness Campaign Nail and Spa www.polishbarbrooklyn.com Added services and attractive seasonal sales. Visit now.
  • 4.
    AdWords Campaign: Week1 Budget = Brand Awareness: $5.36 Conversion: $1.79 ● Created and launched campaigns, ad groups, and corresponding keywords. ● Discovered 80% of the sessions are new users ● Incorporated PBB’s keyword ideas ● Used Google Keyword Planner for additional keywords after first 5 days GOAL: DRIVE TRAFFIC TO SITE
  • 5.
    AdWords Campaign: Week2 Budget | Brand Awareness: $13.39 Conversion: $4.46 ● Removed all low quality keywords -- 0 impressions, 0 CTR ● Added targeted ads to Service and Location ad groups ● Audiences drawn to Jelly Pedicure ● Optimized ad copy to include CTAs ● Analyzed device usage -- Mobile generating more clicks/CTR ● Change mobile bid adjustment -- ads appear ahead of the competitors ○ +20% mobile bid for our campaign ○ +25% for high traffic days Friday, Saturday,Sunday, Monday ○ +25% for Brooklyn, NY location ● Conversion Campaign -- changed the search settings from standard to all features GOAL: GAIN CONVERSIONS
  • 6.
    Adwords Campaign: Week3 Budget | Brand Awareness: $15.92 Conversion: $5.31 ● Ad extensions to increase rank/ quality score: Call and location ● Attempted to add conversion goal ● Switched some keywords from broad match to phrase match ● Added 47 keywords to Brand Awareness campaign ● Added 5 new ads ● Experimented with Mobile optimization ● Changed status of all location/service ads from New York, New York to Brooklyn. ● Browse keyword errors and attempt to fix those with low QS GOAL: OPTIMIZE AGAINST WEEK 2 SUCCESS/FAILURES
  • 7.
    Results 4/10-4/23: 46 totalonline appointments, 18 new online appointments March: 43 total online appointments, 13 new online appointments 55,370 impressions and 211 clicks Exceeded goal by 284% for impressions and 195% for clicks New visitors: 80.5% sessions Mobile: 35.1% sessions are from mobile. Geographically, 61.37% of the website visits are from New York area
  • 8.
    Takeaway Points Budget management ➢Budget restraints Quality of landing page ➢ high bounce rate ➢ A/B Testing Quality Score ➢ Ads adjustment Bid adjustment & Geo-targeting ➢ Increase web traffic and ROI
  • 9.
    Recommendations -Th ❏ Paid Searchin the future ❏ Increase budget ❏ Stick with Service-based ads/location-based ads ❏ Try Google Display network ❏ Ad Extensions, Mobile optimization ❏ Promotion ❏ discounts, reviews ❏ Website ❏ Distinct landing pages ❏ Thank you page (trackable)
  • 10.