Patient-centered care is an approach that treats patients with dignity and respect by involving them in healthcare decisions. It focuses on respecting patient values and preferences, providing physical comfort, giving information and education, offering emotional support, coordinating care, ensuring continuity as patients transition between providers or after discharge, involving family and friends, and ensuring access to care. The key principles of patient-centered care are respect, physical comfort, information and education, emotional support, coordination, continuity and transition, family/friend involvement, and access.

1. Patient-Centered Care

2. What is Patient Centered Care?

3. Patient centered care also Call Person centered care
• How has person-centered care developed? In the early
1960s, psychologist Carl Rogers was the first to use the term
'person-centered', in relation to psychotherapy (and had
used 'client-centered' as early as the 1950s).

4. Patient Center Care
• Patient-centered care (PCC) is a method of forming trusting
relationships between patients and care providers.
• Patient-centred care is about treating a person receiving
healthcare with dignity and respect and involving them in
all decisions about their health.

5. 1. Respect
for patients’
- values,
- preferences
- and expressed need

6. 2. Physical comfort
• Pain management
• Assistance with activities and
daily living need
• Hospital surrounding and
environment

7. 3. Information and education
Can focus on three kinds of
communication:
• Information on clinical status,
progress and prognosis
• Information on processes of care
• Information to facilitate
autonomy, self-care and health
promotion

8. 4. Emotional support
Caregivers should pay particular
attention to:
• Anxiety over physical status,
treatment and prognosis
• Anxiety over the impact of illness
on themselves and family
• Anxiety over the financial impact
of illness

9. 5. Coordination
• Coordination of clinical care
• Coordination of ancillary
and support services
• Coordination of front-line
patient care

10. 6. Continuity and transition
• Understandable, detailed
information regarding mediation,
physical limitation, dietary needs.
• Coordinate and plan ongoing
treatment and services after
discharge
• Provide information regarding
access to clinical, social, physical
and financial support a
continuing basis.

11. 7. Family and friends
• The involvement of family and
friends in the treatment of any
condition is considered one of
the cornerstones of patient-
centered care.

12. 8.Access to care
• Access to the location of
hospitals, clinics and physician
offices
• Availability of transportation
• Ease of scheduling
appointments
• Accessibility to specialists or
specialty services

13. Coordinat
ion
Patient
Centered Care
Respect
Physical
comfort
Emotional
support
Continuity
and
transition
Family
and
friends
Access to
care

14. Thank you