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Passwordless Authentication
The document discusses passwordless authentication and how it can bridge high security and low friction identity management. It summarizes research from a survey of 200 IT managers on their organizations' authentication practices. The research found that over 20% of employees violate password policies annually, with consequences including data breaches and lost productivity. Respondents viewed passwordless authentication as highly secure and seeing improved productivity. The research concludes that passwordless authentication coupled with identity management can maximize security while minimizing impacts on users.
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Passwordless Authentication
- 1. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Passwordless Authentication Bridging the Gap Between High-Security and Low-Friction Identity Management Steve Brasen Research Director – Endpoint and Identity Management Enterprise Management Associates
- 2. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Watch the On-Demand Webinar Slide 2 • Passwordless Authentication: Bridging the Gap Between High- Security and Low-Friction Identity Management On-Demand webinar is available here: http://info.enterprisemanagement.com/passwordless-authentication- webinar-ws • Check out upcoming webinars from EMA here: http://www.enterprisemanagement.com/freeResearch
- 3. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Featured Speaker Steve Brasen, Research Director, EMA Steve's career at EMA follows 20+ years of “in-the-trenches” experience in IT systems support, engineering, and management for high-technology, telecommunications, and financial institutions. Steve's primary focus area at EMA is on endpoint management topics, including enterprise mobile management, client lifecycle management, desktop virtualization, and workspace management.
- 4. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Logistics QUESTIONS EVENT RECORDING • Log questions in the chat panel located on the lower left-hand corner of your screen • Questions will be addressed during the Q&A session of the event An archived version of the event recording will be available at www.enterprisemanagement.com
- 5. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Passwordless Authentication Bridging the Gap Between High-Security and Low-Friction Identity Management Steve Brasen Research Director – Endpoint and Identity Management Enterprise Management Associates
- 6. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Research Sponsors Slide 6 © 2019 Enterprise Management Associates, Inc.
- 7. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Agenda Slide 7 © 2019 Enterprise Management Associates, Inc. • Evolving Requirements for Authentication • Research and Methodology • Identity Security Challenges and Optimal Approaches • User Experiences and Productivity • Simplifying Management of User Access • Establishing Low-Friction Access with High-Security
- 8. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Evolving Requirements for Authentication Slide 8 © 2019 Enterprise Management Associates, Inc. Enabling secure user access is what drives business performance and workforce productivity The number of tasks a user must perform to gain access to business IT resources is identified as the authentication’s level of “friction”
- 9. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Evolving Requirements for Authentication Slide 9 © 2019 Enterprise Management Associates, Inc. Low-friction authentication approaches ensure businesses maintain agility and efficiency However, businesses must simultaneously meet business requirements: • Ensure security assurance • Minimize administrative efforts
- 10. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Research and Methodology • EMA conducted primary, survey-based research to identify optimal approaches to authentication Slide 10 © 2019 Enterprise Management Associates, Inc. Survey Demographics • 200 respondents • The majority of respondents were from North America • IT managers knowledgeable about their organization’s identity management requirements and solutions • Respondents were from a wide range of industry verticals and horizontals
- 11. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Identity Security Challenges and Optimal Approaches Slide 11 © 2019 Enterprise Management Associates, Inc. Average percent of employees that have violated enterprise password policies in the last year, according to survey respondents
- 12. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Identity Security Challenges and Optimal Approaches Slide 12 © 2019 Enterprise Management Associates, Inc. Percent of respondents indicating consequences that occurred in their organization due to a violation of password management policies
- 13. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Identity Security Challenges and Optimal Approaches Slide 13 © 2019 Enterprise Management Associates, Inc. Percent of respondents indicating their perceptions of how secure types of authentication are or would be in their organization
- 14. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING User Experiences and Productivity Slide 14 © 2019 Enterprise Management Associates, Inc. Average impression of the impact of adopted authentication technologies on end-user productivity in respondents’ organizations
- 15. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Simplifying Management of User Access Slide 15 © 2019 Enterprise Management Associates, Inc. Percentage of respondents indicating the level of difficulty in performing identity management tasks in their organization
- 16. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Establishing Low-Friction Access with High-Security Slide 16 © 2019 Enterprise Management Associates, Inc. Comparing average productivity improvements for types of authentication to their perceived level of security
- 17. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Establishing Low-Friction Access with High-Security Slide 17 © 2019 Enterprise Management Associates, Inc. Correlating the frequency of user authentications to the frequency of reported user access problems
- 18. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Establishing Low-Friction Access with High-Security Slide 18 © 2019 Enterprise Management Associates, Inc. Authentication Process Improvements • Reduce the number of required authentications • Ensure all access controls are supported by at least two different factors • Introduce low-friction authentication options • Ensure all authentication processes support all accessed resources • Adopt a device authentication platform • Introduce advanced identity management technologies Good Best Better
- 19. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Conclusions • The amount of security provided by an authentication solution is directly tied to the amount of friction it causes the end users • Low-friction approaches to authentication enhance security while improving end user experiences and minimizing administrative efforts • Passwordless authentication solutions used in conjunction with identity management technologies minimize impacts on user productivity while providing the most effective barriers to unauthorized access Slide 19 © 2019 Enterprise Management Associates, Inc.
- 20. IT & DATAMANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Get the Report Get the full report at http://bit.ly/2JgB8R9 Slide 20 © 2019 Enterprise Management Associates, Inc.