The Department of Education, Training and Employment oversees 7 regions, 1241 schools, 42,000 teachers, 85,000 staff members and over 500,000 students. The Information and Technologies Branch provides ICT services to these users across the department. It is working to implement a new business model with a tiered service structure and ICT dashboard to provide end-to-end network service guarantees.

1. Department of Education, Training and Employment (DETE) PiT Presentation
David O’Hagan – Assistant Director-General, Information and Technologies (CIO)

3. 7 Regions
1241 Schools
42,000 Teachers
85,000 Dept Staff
507,126 K-12 Students
234,400 TAFE Students
DETE
Size and scale

5. The Information and Technologies Branch provides a range of ICT services to 84,353 staff members, 498,531 state school students and 13 TAFE institutes across 70 campuses.
ITB Overview

18. IT Industry partners

22. •
Qld Gov ICT Strategy – released
•
Qld Govt ICT Implementation Plan (Aug)
•
Commission of Audit findings and recommendations
•
Public Sector Renewal Program
•
Corporate Services Review
•
DETE Regional Review
•
TAFE MOG
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Shared Services Review
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One Stop Shop / client centred service delivery /Open Data
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DG Council – new management framework
•
Procurement Transformation Program
Current operating environment

25. ITB – New Business Model

26. Tiered service model

28. ICT Dashboard

30. Provide an end to end Network Service Guarantee

32. Before

41. •
Products and Services matched to:-
–
demand and growth
–
service delivery footprint
•
End to End service guarantees
–
consortium / partnering arrangements
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One Government
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Leverage existing arrangements
–
Economies of scale

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The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.
Except where otherwise noted, this work is licensed under http://creativecommons.org/licenses/by-nc/3.0/au/