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David C. Czeszewski
44 Lancaster Avenue
Elk Grove Village, Illinois 60007
daveczeszewski@gmail.com
Cell: 847-922-2523
Home: 847-437-4958
Overview
Information Technology executive with 30 years of experience including management, software development,
project management, technical architecture, infrastructure and large scale deployments. Known for being an
outstanding collaborator, excellent negotiator, change agent, leader within the organization and for delivering
projects on schedule and within budget. Comfortable working with all levels of the organization.
Professional Experience
Career Education Corporation Schaumburg, IL April 2001 to Present
Career Education Corporation (CEC) is a large provider of private, for-profit, postsecondary education. CEC
operates 48 campuses throughout the United States, with over 55,000 degree seeking students. CEC is a
NASDAQ (CECO) company generating $1 billion in revenue with 7,000 employees.
Senior Vice President and Chief Information Officer - 9/14 to Present
Responsibilities
Responsible for all facets of information technology. Team consists of 120 professionals with a spend of
$49 million of operating expenses and $7.5 million in capital projects.
Report to CEO and member of Executive Committee.
Major Accomplishments
Launched mobile application project supporting all student academic activity for Colorado Technical
University. Sprint 1 of 3 completed with initial release on target for July ’15.
Successfully reengineered previously failed student learning management system (LMS) project. Student
satisfaction regarding student platform soared after each consecutive release.
Reduced operating expenses by $19 million from $68 million YE ’13 actual to $49 million FY ’15 plan.
Reached all-time high is student platform uptime reaching 100% in 1Q ’15 from all-time low of 98.8% in
4Q ’13.
Student support desk satisfaction rating reached all-time high of 93% of students rating the service
provided as excellent or good even after service desk was moved off shore.
Replaced underperforming management with a high performance leadership team that rebuilt our
software development processes moving to Agile including a DEVOPS team.
Reduced IT annual employee turnover to 12% from 34% despite company’s earnings, regulatory
environment and robust IT job market.
Instilled a partnership attitude that is fully collaborative with our business partners reducing the feeling
that IT was a barrier to progress.
Developed an IT culture surrounding the “collective we” mantra that moved the team towards working as
one, celebrating success with communication throughout the entire department. Internal net promotor
score improved 30 points.
Presented twice to CEC board of directors covering new student learning system and Cybersecurity.
Reduced internal audit issues from 18 beginning in 2014 to 3 at year end. Targeted to enter 2016 with
zero internal audit issues. Zero Sarbanes-Oxley findings for second consecutive year.
Vice President of IT Service Management - 1/07 to 9/14
Responsibilities
Responsible for infrastructure, operations, and customer support for all CEC schools. Team consists of 49
professionals with a spend of $34 million of operating expenses and $3 million of capital projects.
Report to CIO.
Major Accomplishments
Negotiated and implemented off shore service model in the Philippines to provide 24X7 technical support
services to all students within our ground and online campuses providing a $1MM annual savings.
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Eliminated $12MM in operating expense and $7MM in maintenance capital from end of 2012 to beginning
of 2014. Reduced infrastructure headcount from 132 to 48 from 2012 to 2013.
Consolidated external datacenter that was provided by managed services provider within CEC
datacenter.
Implemented FlexPod (VMWare, Cisco, NetApp) flexible infrastructure environment to support the
CECloud project bringing the technology in house to support a “shared everything” datacenter. Team has
achieved 90% server virtualization and reduced physical server count from 1,660 to 170.
Implemented new Enterprise Backup Solution improving disaster recovery risk posture and reducing over
operational expense.
Deployed Riverbed WAN optimization to 82 locations resulting in 2.6X throughput increase on wide area
network delivering improved student satisfaction, staff productivity, allowed centralization efforts to begin
and future bandwidth cost avoidance.
Optimized campus IT spend by centralizing voice, e-mail, file and backup into corporate datacenter.
Developed outsourcing model for local IT staff managed by CEC employees. Initiative delivered 30%
savings in fixed labor cost. Negotiated 5 year services agreement with Unisys.
Completed corporate headquarters move consolidating 5 buildings into one 320,000 square foot facility in
Schaumburg, IL. Project was delivered on time, under budget with an employee satisfaction rating of
1.61/5.0 (1.0 = exceeds expectations).
Implemented service desk application leveraging ServiceNow.com’s SaaS platform implementing
Incident, Request, Problem and Change processes for entire department.
Renegotiated at&t MPLS contract resulting in 31% savings annually. Contract provided for cloud firewall
services from at&t eliminating 100 firewalls and routers across CEC’s ground campuses. Also, leveraged
cloud services to centralize web content filtering eliminating 100 WebSense servers across CEC’s
campuses.
Oversight of operational excellence program to address process deficiencies in the areas of logical
access/account management, single service desk, PCI compliance and ITIL processes (problem mgt,
configuration mgt, release mgt, etc.). Effort concluded in successfully removing CEC IT General Control’s
significant deficiency.
Negotiated 5 year, $30MM infrastructure outsourcing contract. Developed RFP, negotiated contract,
received approval from CEO and CFO, oversight of transition activities and relationship remains in good
health. 5 year savings of $8MM.
Implemented $7.5MM disaster recovery plan for online campuses. Negotiated vendor contracts, obtained
CEO approval and implemented and tested in 3 months. Critical data is continuously replicated to offsite
DR facility to ensure minimum loss of data in the event of disaster.
Implemented Avaya Proactive Contact (predictive dialer) and Avaya Interaction Center (call center
automation) to support admissions productivity initiatives. System handles 8 million dials per month and
reduced admissions headcount by 40% resulting in $80MM reduction in annual compensation.
Sr. Vice President and Chief Information Officer, University Group - 2/05 to 01/07
Responsibilities
Responsible for all technology areas that support CEC’s 3 online universities providing service to 33,000
full time, degree seeking students and 4,000 internal employees. Team consisted of 160 professionals
with an IT spend of $26 million.
Report to Group President and member of the University Group executive team. This division recorded
$658 million in revenue in 2006 and $666 million in 2005.
Major Accomplishments
Built a 53,000 square foot state of the art datacenter (13,000 square foot raised floor) to handle all
technology needs for the University Group. Project delivered in 10 months from ground breaking to
production at a cost of $12.3 million. Fully redundant facility including natural gas generators, state of the
art chilling, redundant network and power.
New Virtual Campus deployed for the 33,000 students at AIU Online and CTU Online (including
Stonecliffe College). Implemented these unique features that were developed in collaboration with the
business and student population
Significant updating to look and feel, including a live person animation as a “tour director”
Zero Depth Navigation, allowing personalization of the website for each student for ease of use
Live Interaction System (instant messaging between all university constituents).
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Opened 3 new recruiting centers adding over 300,000 square feet of office space.
Featured speaker at the 2006 Unisys CXO conference.
Vice President, Strategic Development - 12/02 to 1/05
Responsibilities
Responsible for Internet development for all CEC constituents including students, faculty, employees and
investors. Managed 30 employees and reported to CIO.
Relationship Manager for Culinary, College, University and Academy divisions working closely with
divisional senior management representing 70% of CEC’s revenue.
Director, Project Office/Major Projects - 04/01 to 11/02
Responsibilities
Program Manager for $10.5 million enterprise upgrade of legacy student administration system at each of
CEC’s 48 campuses to a state-of-the-art student administration system (CampusVue), centralized
datacenter and new wide-area network. System supports over 7,000 users with over 2,800 concurrent
users. Reported to CIO.
Commerx, Inc. Westchester, IL November 1999 to April 2001
Commerx is a provider and operator of eBusiness networks enabling companies and their trading partners to
rapidly optimize their supply chains. Commerx delivers an integrated suite of eProcurement and collaborative
supply chain applications in a hosted environment. It has partnered with best-of-breed companies to provide a
complete solution within the industrial processing segment.
Vice President, Product Development - 03/01 to 04/01
Director, Software Development - 11/99 to 2/01
Responsibilities
Member of the executive management team reporting to CIO.
Managed a team of 30 individuals covering software development and quality assurance.
Responsibilities consisted of budget management, resource allocation, ensuring product quality and
product delivery scheduling.
Assisted in developing the IT budget ($14 million) and actively manage the development team portion
of budget.
Actively involved in customer acquisition and close process. Participated in closing over 30% of
Commerx’s client base.
Maintained strong working relationships with CEO, COO, applications marketing team, professional
services team and member of product roadmap committee.
Heller Financial, Inc. Chicago, IL December 1991 to November 1999
Heller Financial was a leading provider of specialized financing solutions to small and mid-sized companies in the
US and abroad. Heller was a NYSE company with nearly $20 billion in assets, over $1 billion in operating revenue
and 2,700 employees worldwide.
Vice President - Technical Planning & Integration - 12/98 to 11/99
Responsibilities
Responsible for Heller's technology strategy and direction for all technical architectures.
Managed a team that architected and implemented new technology and provided internal technical
consulting to application development and infrastructure support teams.
Responsible for Heller's information security and web development teams.
Managed a team of 20 individuals and reported directly to CIO. Dotted line responsibility for another 120
“outsourced” support personnel from CSC.
Performed administrative tasks including budget creation and management, resource planning and
allocation, developed business technology strategies, provided project oversight and participated in
acquisition due diligence as necessary.
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Technical Consultant - 1/96 to 9/97
Data Base Administrator - 6/94 to 12/95
Sr. Business Analyst - 3/93 to 5/94
Business Analyst - 12/91 to 2/93
Zenith Data Systems Buffalo Grove, IL January 1990 to November 1991
Personal computer manufacturer and leading provider of laptop computers primarily serving the education and
government sectors.
Systems Analyst 11/90 to 11/91
Programmer/Analyst 1/90 to 10/90
Designed, programmed and implemented sales applications that supported order entry and customer service
business functions.
Zenith Electronics Chicago, IL May 1986 to December 1989
Leading consumer electronics innovator and manufacturer with annual revenue exceeding $2 billion.
Programmer Analyst 3/89 to 12/89
Senior Programmer 12/87 to 2/89
Programmer 5/86 to 11/87
Designed, programmed and implemented manufacturing systems that provided MRP, bill of material, shop floor
control, cycle counting and purchasing functionality.
Education
Masters Dominican University, River Forest, Illinois.
MBA, May 1992 GPA: 3.7/4.0.
Concentration: Marketing.
Bachelors Lake Forest College, Lake Forest, Illinois.
Bachelor of Arts, May 1986 GPA: 3.0/4.0.
Double Major: Business and Computer Studies.
References
Available on request.